Corporate Culture of Kailuan (Group) Co., Ltd.

Cleanliness: it is to completely change the backward image of coal mines, so that all posts in the production and life of enterprises are clean and tidy, beautifying and lighting.

Orderliness: Orderliness means safety, and unnecessary means chaos. Enterprise management should stress rules in everything, order in everything, standardize everyone and do everything well.

Honesty: People ignore it without trust, and so do enterprises. Honesty and trustworthiness is our corporate character, and it is also our solemn commitment to the partners, customers and relevant stakeholders of the commercial squadron. This commitment will be tested and confirmed in every business transaction we carry out.

Endeavour: Under the market conditions, enterprises swim against the current, and if they don't advance, they will retreat. Kailuan people should always keep high spirits, forge ahead, always grasp the pulse of the times, keep pace with the times, be brave in innovation, and constantly create first-class achievements. Communication is the premise of management and the embodiment of respect and equality. Managers should communicate with employees' hearts, integrate their feelings, be aware of each other, and work together to achieve performance goals.

Jing: Everyone has standards, everything has standards, and there are standards everywhere. Through the use of procedural, standardized and data-based means, the details are strictly controlled in every shift and every working procedure, so that all units in the organization and management can operate finely, efficiently, cooperatively and continuously.

Transparency: an important measure to ensure democracy and fairness, and an effective way to respect and promote employees. As a manager, we should be good at using democratic methods and open means to mobilize employees' time, stimulate their enthusiasm and unite their strength. There is only one time in life to obey the rules and regulations and protect God.

Safety rules and regulations are lessons exchanged with blood and life, and they are the true reflection of objective laws of safety. Man's life is only once. What can effectively protect the life of miners is to form a good habit of obeying rules and regulations. Products come from individuality, and customer satisfaction is the standard.

Enterprises are people. Product quality is the quality of enterprises and the condensation of employees' personality. It is the ethics of every employee to produce high-quality products and provide high-quality services. If you lose quality, you lose personality. To grasp products, you must first grasp personality.

Users are the judges who test the quality of products, and customer satisfaction is our quality standard. This should be reflected not only in foreign business contacts, but also in the process of enterprise management. It's up to you how to do it, how to implement the responsibility and how to honor it.

Facing the new situation, Kailuan people must establish a quick and decisive work style, dare to take responsibility, pursue speed, stress efficiency, carry out strategic intentions, carry out strategic planning, carry out responsibilities at different levels, and accomplish goals step by step to ensure the effective implementation of all work. Being qualified for one's job is a talent, and surpassing oneself is an excellent talent.

In our enterprise, employees standardize their operations in their posts, work hard, and complete tasks with good quality and quantity. This is the talent of the enterprise. We should give such employees enough incentives. Those who are full of enterprising spirit, constantly aim at a higher level, challenge themselves, surpass themselves and make outstanding achievements are the outstanding talents of the enterprise. For such employees, we should not only give benefits, but also give the future. Challenge yourself and seek innovation and change.

The only constant in the world is change itself. Innovation is the only way to prolong the life of enterprises. Innovation includes many aspects. In the past, this was a fine tradition of Kailuan. Today, this is the call of the times. Therefore, we should pay more attention to innovation. Everyone in Kailuan should aim at strategic goals, constantly challenge themselves, and seek changes in concept, strategy, organization, technology, management and market, so that innovation becomes the primary factor for Kailuan to become bigger and stronger. Customer satisfaction is our eternal pursuit.

Under the condition of market economy, service is also valuable as a commodity, and the satisfaction of users is the decisive factor for whether the service can produce the maximum value. Therefore, we must regard customer satisfaction as our eternal pursuit. That is: always need, be good at communication, be good at details and be satisfied. According to users' needs, we will constantly innovate services, improve service standards, broaden service channels, and meet users' needs with sincere, efficient, meticulous, enthusiastic and first-class products.