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How to share administrative staff’s work experience
How to write about the work experience of administrative staff? Let’s take a look at what the editor has to share today.
1. The work experience of administrative staff can first be described as doing their best as an administrative staff and doing a good job in administrative personnel work; 2. Then it can be described as assisting department heads in drafting administrative documents, holiday notices, warm notice drafts, etc.; 3. Secondly, it can describe the receipt and delivery of express delivery every day; 4. Finally, it can describe providing logistical support and basic support for the smooth work of various departments.
Experience Sharing of Administrative Staff Work 1
Looking back on 20__, as an administrative clerk of the company, over the past year, with the care and guidance of leaders of various departments of the company and the support and help of colleagues, I have diligently and conscientiously completed my own work this year, and also successfully completed various tasks assigned by the leadership. I have improved in all aspects, but there are also shortcomings. I need to continue to learn, accumulate work experience, and use the knowledge I have mastered in the future. Make up for the shortcomings that still exist. The study and work situation of this year is summarized as follows:
1. Down-to-earth work attitude
Over the past year, I have insisted on working hard, working hard, consciously maintaining the company's corporate image, and properly Do your job well and try to avoid any mistakes in your work.
Administrative clerk work is of a service nature and is relatively complicated.
(1) Every day I do all the service work carefully to ensure the normal work of the business department, document department, shipping department, finance department and design department.
(2) The daily work content of clerks is relatively trivial and requires carefulness and caution, and they cannot be careless or careless.
(3) Under the guidance of the administrative department manager ___, create a memorandum for the day. I put the day's work into a memo and complete it one by one to avoid omissions.
2. Be conscientious and do a good job in administrative and personnel work
Do your job and daily routine work conscientiously, assist leaders in maintaining a good working order and working environment, and keep all files Management is becoming increasingly formalized and standardized. At the same time, we should do a good job in logistics services so that leaders and colleagues can avoid worries. Under the direct leadership of the department manager, they can actively and proactively do a good job in the daily housekeeping work of the department.
1. Daily reception work: When answering the phone, use civilized language, speak kindly and enthusiastically, and politely receive visitors from the factory and foreign customers. For those who come to consult or ask for help when encountering relevant problems, I will do my best to provide answers or promptly convey them to relevant leaders for resolution.
2. Material management work: Develop the company's daily office supplies purchase and requisition form, do a good job in the management of material requisition, and carry out requisition registration according to the department's requisition situation.
3. Document management: According to work needs, make various forms, documents, etc. at any time, and complete the printing, scanning, copying of documents assigned by various departments, etc., and do the best for notices and documents issued by the company. Upload and deliver in a timely manner.
4. Personnel file management: Classify and archive the files of current employees and resigned employees, and scan and archive them electronically. New employee evaluation forms are sorted by year and bound into volumes for storage, etc.
5. Recruitment work: check emails, read resumes, and make appointments for candidates to conduct manager interviews and general manager re-examinations.
6. Business conference and exhibition itinerary arrangements: Develop business trip schedules, book domestic and international air tickets and hotels, and ensure that business travelers' itineraries proceed normally.
7. Financial work: Check and apply for office supplies and express delivery fees, pay for air tickets and hotel fees, and ensure timely payment of monthly fees for relevant cooperative companies.
8. Express delivery work: Do a good job in domestic and international shipping registration, sign-in and delivery work, and regularly go to the __ and ___ websites to track and check customer sign-in status. If abnormal express mail is found, promptly report it to the outside world. Business personnel and relevant leaders.
9. Assistance: Assist department managers in organizing and arranging the company's quarterly and annual activities, as well as promoting the company's corporate culture.
3. Knowledge learned in 20__
1. Guidance from administrative department manager ___: learn formalized document management, standardized official document writing, flexible reception skills, Etiquette images in corporate relationships, etc.
2. Guidance from Document Department Manager Lin Luwen: Learn basic foreign trade knowledge, international express freight accounting and cost control, basic network maintenance and computer knowledge, and maintenance and repair of copiers and printers. .
3. Guidance from Chang Hong, manager of the shipping department: English software and learning methods are provided, and he always reminds me to strengthen my English learning and practice.
4. Guidance from the design department manager ___: the correct use of photoshop and simple cover design of company archive files.
5. Guidance from business department manager ___: I learned __’s method of handling things in an orderly manner at work.
6. Guidance from colleagues in the Finance Department: standard filling of expense application forms and correct binding methods for archived documents.
7. Guidance from foreign trade salesmen ___ and ___: how to organize and archive external mails ___, and strengthen English reading ability.
8. The guidance of General Manager Ms. Chen: Make extensive use of ____ and do everything well with your heart.
9. Director Mr. Xiong’s guidance: If you think it is the right thing, just do it boldly and work hard. It doesn’t matter even if you don’t succeed in the end, at least you have tried hard.
Four. Directions and thoughts that need to be worked hard in 20__
For me, being an administrative assistant is a new challenge and affirmation given to me by the company. I hope that through the past two months Internal learning, efforts to improve work standards, adapt to the needs of work under the new situation, change working methods in the process of continuous learning, maximize strengths and avoid weaknesses, work hard, and strive to do better administrative work in the future.
Experience Sharing of Administrative Staff 2
In August this year, I passed the interview and got my first job at Xinjiang Jindun Technical School, with my passion for career and commitment to Feeling confused about the new life, I took a job in the school administration department. As a college student who has just stepped out of college, whose major is not very suitable, and has no work experience, everything is strange and new. At work, I try to ask for advice humbly, fulfill my duties, and try my best to do my job well. In the past six months, although there have been no spectacular results, it can be regarded as an extraordinary test and temper. For everyone who pursues progress, it is inevitable to take stock of themselves at the end of the year. It is a kind of encouragement to myself. I would like to make a year-end summary of the situation in the past six months to all leaders:
1. Based on my own work, the work situation of this year
The main work of this year is divided into two aspects , on the one hand, it is daily administrative work, on the other hand, it is teacher teaching inspection. Daily administrative work mainly includes the receipt, recording, statistics and quantity checking of office supplies; the distribution of school uniforms, quilts, textbooks and books and other student supplies; the distribution of teaching tools to various departments for registration records; the application, purchase and distribution of birthday cake coupons and other staff welfare items. ; Responsible for the work related to conference affairs and reminding the department director to arrange teacher gatherings every semester and other matters. These tasks are basically recognized by the department leaders and enable the normal office of the school to proceed in an orderly manner; of course, the quality of teacher teaching in the school is crucial, so an important job of our department is to supervise and inspect teachers' teaching and conduct random inspections every day to put tangible pressure on teachers, thereby improving the overall teaching quality of teachers. I participated in every class inspection, and each time I made detailed records of the inspection situation and communicated with the relevant teachers and class teachers about the inspection situation, so that it became better and better. I gained a lot from this work and was recognized by the department leaders.
2. Some mistakes have occurred in the work, and the reasons must be analyzed and corrected in a timely manner.
There have been some big or small mistakes in the work this year, maybe because I have just graduated and entered the workplace. I have no corresponding experience at work, so I will make some small mistakes and omissions in some work, but I will correct them in time every time.
I grew up through constant exploration and finally summed up my own experience. I have to think carefully and thoroughly about everything, and I have to experience everything myself. There are also insufficient preparations for some things, which makes the work efficiency not very high. This will be noted and improved in future work. Many mistakes I made this year were corrected by others who discovered and helped me correct them. I had the careful guidance of my leaders and the reminders of my colleagues, so I would like to sincerely thank everyone for their help.
3. Growth at work
In the past six months of work, I have continued to explore and accumulate experience. Therefore, both in terms of personal life and work ability, it has been greatly improved. It has really taught me a lot and given me a good opportunity to exercise my skills in administrative management. ability.
As a staff member of the Administration Department, I fully realize that I am both a manager and an executor. As the saying goes, difficult things in the world begin with ease, and great things in the world begin with details. If you want to coordinate every trivial matter of a team to ensure the normal and orderly development of the school, you must first have a correct mentality and complete the work assigned by the leadership in a down-to-earth and hard-working manner; secondly, you must constantly improve yourself Seize every opportunity for yourself to learn and grow, strive to improve your ability level, and be good at discovering new things and new knowledge related to work in your spare time; finally, use your strengths as a master and share more work within your ability for the school .
Finally, I would like to thank all the leaders for providing me with this job, which gives me the opportunity to improve and make progress together with everyone; I would like to thank every colleague for their contribution to my work in the past six months. Enthusiastic help and caring. Although I still have many shortcomings in experience and ability, I believe that hard work can make up for weakness. As long as we understand each other more, communicate more, and make unremitting efforts, I believe Xinjiang Jindun Technical School will be better tomorrow!
Experience Sharing of Administrative Staff 3
Unknowingly, one year has flown by quietly. Since entering the company in May 20__, I have learned a lot and gained a lot. When I first joined the company, I was very unfamiliar with the company's operating model and work processes. Thanks to the patient guidance and help of my leaders and colleagues, I became familiar with the work information and the functions of each department of the company in a short period of time. Every little bit has made me progress in my work and benefited a lot. In the past year, although there were no spectacular results, it could be considered that it had gone through a period of trials and hardships. I would like to make a brief summary report to all leaders and colleagues on the work situation since entering the company:
1. Daily work at the front desk. Mainly include:
1. Responsible for answering the front desk service hotline and transferring calls, doing a good job, carefully recording important matters and communicating them to relevant personnel without omissions or delays.
2. Responsible for the reception, basic consultation and introduction of visiting customers, strictly implement the company's reception service standards, and maintain good etiquette and courtesy.
3. Responsible for the sanitation and arrangement of tables and chairs in the company's reception room and leadership office, and keep them neat and clean.
4. Open the door for colleagues in the morning. Ensure the timely supply of drinking water for employees; collect and store newspapers and magazines, and collect and distribute letters.
2. Administrative work:
Administrative work is tedious, ranging from copying, scanning, faxing, ordering food, sending express mail, printing business cards, subscribing to newspapers and magazines, and keeping documents. , contact the cleaning company to clean carpets, make a list of office supplies that need to be purchased, check and forward emails, coordinate the maintenance of office facilities and environment, assist the sales department in printing, sorting and binding of bid documents, temporary storage and statistics of inventory items , recording and organizing meeting minutes, ranging from expense settlement, booking rooms, and booking air tickets? The completion of every job is a test of responsibility and work ability. How to simplify the complex while ensuring that everything is foolproof, how to do it with the smallest possible Efficiency in exchange for cost is no longer just a requirement for business staff in modern enterprises, but also applies to administrative staff.
3. Personnel management:
1. Implement relevant personnel management systems. When I first arrived at the company, I was responsible for the company's attendance statistics.
During the implementation process, I adapted to the company's policy arrangements as soon as possible, and tried to collect attendance statistics as realistically as possible. At the beginning of each month, I made attendance statistics based on statistical data, and submitted them to the finance department to prepare salary sheets in a timely manner.
2. Personnel related information. In order to facilitate personnel work and standardize the status of management personnel, the department established relevant personnel forms according to work needs and under the guidance of superiors and unified the format with Baoji, including "Application Registration Form", "Employee Resume Form", "Vehicle Approval Form" It also strengthened communication and contact between various departments.
3. Archiving personnel files and timely updating the communication data of brother companies and related units is very important for improving the company’s business efficiency. Therefore, it is necessary to update the address book in a timely manner and upload it to the group mailbox to provide All leaders and clerks of the company shall keep it for future reference. In addition, in the management of employee files, we must back them up in cardboard and electronic versions, strictly review all employee files, complete any incomplete information, and update the latest information in a timely manner. Employee files are a resource library that keeps track of employees’ basic information at any time. It is also an important link in establishing employee talent reserves. It includes employee handwritten files, including current employee files, resigned employee files, and applicant file archives. The establishment and effective management will help the company keep track of the current personnel and personnel flow status at any time, and establish the company's talent reserve.
4. Make employee birthday statistics and promptly remind leaders to prepare birthday gifts for everyone, creating a harmonious and warm family environment for everyone, which is also part of our company's corporate culture infrastructure.
5. Organize monthly team activities. We have organized dinner parties at Haidilao, Zuiqinfang, Prairie Pastoral, singing at True Love and celebrating employees’ birthdays, all of which have achieved good results, strengthened communication among colleagues, and enlivened the company atmosphere.
6. Assist department heads in drafting administrative documents, holiday notices, warm notices, etc. The new year means new opportunities and challenges for us.
Sharing work experience of administrative staff 4
Looking back on 20__, as an administrative clerk, with the care and guidance of leaders of various departments of the company and the support and help of colleagues, I have been able to There have been improvements in all aspects, but there are also shortcomings, which require continuous learning in the future. I now summarize my personal work as follows:
1. Work aspects
1. Do a good job patiently and meticulously Daily work. Responsible for answering and transferring incoming calls, carefully recording and conveying important matters to relevant personnel without omissions or delays, signing and distributing daily express delivery, and verifying and settling monthly office supplies, express delivery and drinking water expenses.
2. Improve the company's various administrative rules and regulations. Assist Mr. Li and the office director to continuously improve various rules and management systems to standardize the management of the company. In accordance with the company's requirements, establish and improve other corresponding management systems so that all the company's work can be carried out in an orderly and orderly manner.
3. Proactively do a good job in copywriting. According to work needs, prepare various forms and documents at any time, and complete the printing, copying, scanning, and faxing of documents assigned by various departments and leaders. Collect and organize various management regulations, and classify and file them to ensure orderly distribution. Sign and convey notices and documents issued by the company in a timely manner, and ensure uploading and distribution.
4. Other types of administrative work. The work of the human resources and general affairs clerk is very tedious, like a big housekeeper who has to take care of everything. Such as copying, scanning, faxing, sending and receiving express mails, storage of documents, purchase, issuance and registration of office supplies, booking of hotel tickets, maintenance and coordination of office facilities and environment, storage and statistics of office supplies in stock? The completion of each job They are all tests of responsibility and work ability, how to reduce complexity to simplicity while ensuring foolproofness, and how to gain maximum efficiency at the minimum cost. It is what we need to continue to learn in future work.
2. Shortcomings
Of course, there are also many problems in the work, mainly manifested in:
1. Not careful enough in doing things.
Clerical work is a trivial job, so it tests the attentiveness of the staff. Everything must be taken seriously, and you cannot be careless because it is a small matter. Perhaps any small mistake will have a very bad impact.
2. Lack of innovative spirit. Instead of proactively developing the spirit of serious study and pioneering spirit, we can passively adapt to work needs. The tasks assigned by the leader can basically be completed, but almost all work is just to complete the work. The solution to the problem is only superficial without a deep understanding.
3. The work is not very solid. Busy with daily trivial matters, work has not risen to a certain level. I cannot focus on work and study. Although I understand a lot of knowledge, I am not good at it. In my future work, I will work hard to correct my shortcomings and devote myself to work with greater enthusiasm.
3. Improvements
I fully realize that although my work is trivial, it also has its importance. As the saying goes, "The difficult things in the world begin with the easy things, and the great things in the world begin with the small things." To coordinate a team well, every trivial matter must be done to ensure the normal and orderly development of work. In the future work, I must strictly demand myself, use my abilities to serve the company at work, integrate work and study, actively strive for every learning opportunity, cultivate my work coordination ability, and improve my due professional ethics. , keep making progress. I hope to continue our efforts and achieve greater results in my future work.
We must constantly improve ourselves, seize every opportunity to learn and grow, strive to improve our professional level, and be good at discovering new things and new knowledge related to work in our spare time; establish a good professional ethics, and With a serious attitude, full enthusiasm, strict discipline, and dedication to learning, I will accumulate the necessary basic knowledge and basic skills for my work. Although the work in the office is trivial and complicated, I will work hard from many aspects to further improve my work ability and face daily work tasks with a positive attitude.
I must have a correct mentality and complete the work assigned by my superiors in a down-to-earth and hard-working manner; I will also focus on training my adaptability, coordination, organizational and creative abilities, and continue to work hard. Learn, make progress, and improve yourself so that you can better complete your job.
IV. Next work plan
1. Actively carry out daily administrative work. Assist the office director to complete the backup, upload, and distribution tasks stipulated by company management, and continue to organize and archive daily work. Do a good job in sending and receiving all kinds of emails, and do a good job in managing office supplies. Make sure to register office supplies and distribute them as needed, so that there is no waste and inventory is done on time so that office supplies can be replenished in a timely manner to meet everyone's work needs. In my daily work, I must follow the principles of precision, detail, and accuracy, prepare carefully, arrange carefully, work meticulously, do standard work, stand at standard posts, and strictly follow the rules and regulations of the office.
2. Improve personal accomplishment and business capabilities. Continue to study the company's various rules and regulations and improve their work skills. Read more clothing-related books and periodicals, learn good work experience methods from leaders and colleagues, quickly improve your own quality, and better serve the general affairs work. At the same time, communication and collaboration with colleagues must also be strengthened.
5. Summary
Thank you to all the leaders for providing me with this working platform, which gives me the opportunity to improve and make progress together with everyone. I would like to thank every colleague for their enthusiastic help and careful care of my work during this period. Although I still have many shortcomings in experience and ability, I believe that hard work can make up for weakness. As long as we understand each other more, communicate more, and work hard, I believe the company will be better tomorrow.
Sharing of work experience of administrative staff 5
In the past year, with the care and support of the company leaders and colleagues, the office worked closely around the center of the company, worked together in unity, and fulfilled its responsibilities , give full play to the functional roles of staff assistant, service guarantee, and overall coordination. Through the unremitting efforts of all members, various work tasks have been completed. The current year’s work situation and next year’s work plan are now reported as follows:
1. Main work situation
(1) Do a good job in administrative services wholeheartedly, and provide logistical support and basic support for the smooth work of the group and various departments.
The work of the office is based on service, serving leaders, departments, and employees. Providing high-quality and efficient services is the eternal theme of office work, and it is also the unremitting pursuit of all members of the office. In the past year, the office has continuously improved the quality of employees, gradually changed its work style, firmly established a sense of service, and dedicated itself to providing good services. The administrative front desk has many things to do and heavy tasks. It must not only serve all employees of the company, but also take care of visitor reception, call recording, conference affairs, mail sending and receiving registration, unified meal ordering, etc.
The first person to go to work and the last person to leave work every day is the front desk. The voluntary overtime work is the front desk's constant insistence all year round. In order to ensure that all employees have a clean, tidy and comfortable office environment, the front desk is hard-working and careful, and tidies up all offices and desks before going to work. The fleet drivers are hard-working and dedicated. They are busy picking up and dropping off customers everywhere in "5 2", "White and Black", and ensuring that company leaders and emergency business vehicles are used. It can be said that behind every person in the group who handles emergency business, there is one or more silently dedicated fleet drivers. While trying their best to ensure safety, fleet drivers handle insurance, annual inspections, fuel cards and other logistical support work for all the company's vehicles. When it comes to purchasing, applying for and distributing office supplies, office employees strictly follow the __ application process first, control the number of applications for office supplies, purchase and distribute office supplies efficiently, make the best use of materials, and reduce expenses and consumption. This is exactly Relying on the patience and unremitting efforts of all members of the office, the office has been able to provide "comprehensive and meticulous" good logistical support and basic support for the smooth progress of the work of the group and various departments in the past year.
(2) Carefully manage seals, certificates and licenses, and improve the seriousness and standardization of the use of official seals.
Office staff carefully use and register the company's contract seal and business seal, and strictly review every contract and agreement that requires a seal to ensure the seriousness and standardization of the use of the official seal.
First, assign dedicated personnel to special posts to manage official seals. Strictly regulate the application and use of the official seal. Each use of the official seal must be applied for and registered in accordance with the prescribed procedures to avoid misuse of the official seal for private use and ensure the standardization and seriousness of the use of the official seal.
The second is to do a good job in the daily use and storage management of the company's various certificates and licenses. Store and manage the company's various licenses by category. When needed for daily use, manage them according to the application and registration procedures to keep track of the usage trends of the licenses and ensure the convenience and safety of the licenses.
The third is to do a good job in reviewing and checking the text and content of company contracts, agreements, etc., to minimize errors and omissions in the company's contracts, put the company's interests first, and work with a rigorous, serious, and excellence-oriented work attitude, Ensure the legality and standardization of every contract and agreement involving the use of official seals, and ensure the last step of administrative office work.
(3) Carefully organize and coordinate various collective activities.
In the past year, the office took "communication, coordination, supervision and management" as the entry point for its work. While doing a good job in service, it paid more attention to careful collaboration with various departments.
First, in organizing collective activities such as group meetings, we must do a good job in service in advance and understand the event specifications, number of participants, event notices, on-site services, meal arrangements, vehicle services, etc. in advance, and successfully complete the group's Organize and coordinate internal and external meetings, etc.
The second is to organize a comprehensive physical examination for all staff of the group company, so that employees can understand their own health status, prevent the occurrence of diseases, enhance the company's cohesion, so as to better devote themselves to intense work and create value for the company.
The third is to coordinate various service work for the company to sign contracts with major customers, prepare signing documents, book signing venues, sign signing exhibition boards, and communicate internally and externally in advance, which effectively improves the company's work efficiency and social reputation.
2. Areas for improvement in work
Office work is mostly comprehensive work done behind the scenes. It is not easy to be "outstanding" at work, but it is difficult to make no mistakes at all. . Looking back on the year's work in the office, although some achievements have been achieved, there are also areas that need to be improved:
(1) Work efficiency needs to be further improved. The characteristics of office work are comprehensive, trivial, but indispensable. The office system still needs to be further improved, and the team's work methods and methods need to be continuously refined and improved to further improve work efficiency through division of labor and collaboration.
(2) The meticulousness of work needs to be further improved. The work in the office is very detailed. In some daily routine work, due to negligence in work, various mistakes in details are easy to occur. Therefore, we must strictly control the details and further improve the meticulousness of the work.
(3) Management level needs to be further improved. The level of office management still lags behind the group’s strict and efficient requirements. The internal management of the office is not clear and detailed enough. Some management systems are not well implemented. At the same time, there is a lack of supervision mechanism for system implementation. Therefore, the scientific management level of the office needs to be further improved.
The above is what the editor shared today, I hope it can help everyone.
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