ICBC’s service culture concept is

ICBC’s service philosophy is: customers first, satisfactory service; employees first, integrity consistent. Among them, customer first is the core content of ICBC’s service culture, and also reflects ICBC’s customer-first service attitude; the service shows that ICBC continues to innovate customer service models and provides customers with the ultimate financial service experience; the employee satisfaction shows that China ICBC values ??and respects its employees; integrity shows that ICBC is always honest with customers and employees and is the bank most trusted by customers.

What are the products and services of ICBC?

1. Bank card business: Industrial and Commercial Bank of China is one of the largest credit card issuing banks in China and the issuing bank with the most comprehensive credit card brands;

2. Electronic banking: Industrial and Commercial Bank of China E-banking has always been a market leader;

3. Telephone banking: ICBC provides financial services 24 hours a day, 365 days a year, and customers can call for consultation at any time;

4. Corporate finance : China's largest corporate bank is Industrial and Commercial Bank of China, and it is also China's first credit bank;

5. Personal finance: Industrial and Commercial Bank of China provides personal housing, personal consumption, personal business loans and other personal loan businesses, and provides A variety of personal financial products are available for customers to choose from.