If the property fee is unreasonable, you can refuse to pay the property fee.

The property may refuse the owner to pay the property fee.

For example, if the energy cost generated by power equipment such as heating and central air conditioning required by the property management company is not within the payment scope of the owner, it can refuse to pay; When the property provides services not agreed in the contract or agreed by the owner, the owner has the right to refuse delivery.

Under what circumstances can I refuse to pay the property fee?

1. If you buy an auction house and the developer fails to deliver it, the owner may not have to pay this part of the property fee.

2. If the delivery of the house is delayed due to housing quality problems, the developer shall pay the property fee.

3. If the owner does not formally sign a contract with the property management company, the owner also has the right to refuse to pay.

4. If the property services are not equal, there is no need to pay the property fee, that is, the property company fails to perform the service responsibilities listed in the contract, and the owner does not have to pay, but there must be evidence. Of course, if the quality of the service provided is not up to standard, you can also refuse to pay, and of course you need proof.

5. If the charging standard of the property management company does not meet the approval of the price management department, or the charging standard is raised privately, the owner has the right to refuse to pay the property fee.

Rights protection methods for poor quality of property service in residential quarters

1, collect evidence

Make a targeted record of the dissatisfaction, record the time, place and situation of breach of contract, and keep relevant evidence, such as taking photos and videos.

Step 2 negotiate

When you should pay the property fee, you should take the initiative to negotiate with the property company and tell them what you did wrong. You should not charge or undercharge your property fee, and make a good record of the negotiation.

3. Respond to relevant departments.

In view of the fact that it is the owners' committee, rather than a single owner, who enjoys the right to terminate the property service contract, the owners should promptly respond to the owners' committee, and the owners who have not established the owners' committee should actively communicate with the local sub-district offices and towns.

legal ground

Article 273 of the Civil Code of People's Republic of China (PRC):

The owner fails to perform his obligations on the grounds that he enjoys the rights other than the exclusive part of the building, and may give up his rights when he assumes the obligations. When the owner transfers the residential and business premises in the building, part of its * * * ownership and * * * management rights are transferred together.