What should I do if I lose something on the Xi’an subway?

1. If you have not yet left the station, you can contact the staff as soon as possible. The staff will link the line and network to help find the lost items.

2. If you have left the station, you can call the subway service hotline 029-89093123, and the staff will be happy to provide help.

3. Find lost items through the Xi’an Metro lost and found platform. The specific operation is as follows: Click on the "Convenience Services-Lost and Found" section at the bottom of the official WeChat homepage of "Xi'an Metro".