How to improve warehouse employee performance

Can we find a way to improve warehouse employee performance without upgrading or purchasing new facilities and equipment?

When the United States was in the economic boom of the 1990s, because companies had difficulty finding enough qualified warehouse workers, they used a large number of machines to replace manual operations. Today, the situation is exactly the opposite, and the focus of work has shifted back to When it comes to manpower, this can not only reduce the huge cost of purchasing large facilities and equipment, reduce the company's purchase risk, but also increase the flexibility of operations and make the operating system develop in a more flexible direction. Therefore, find out the work performance of warehouse employees from all aspects Influence factors, it is very important to develop a simple and low-cost method to improve their work efficiency. After investigation, it was found that there are generally five areas that have a great impact on the work performance of warehouse employees. They are: working methods and processes, facility layout, incentives, attitude and morale, education and training. Then, the following is a summary of some specific methods to improve the work performance of warehouse employees from these areas. In the area of ??work methods and processes, this area can be improved by analyzing the original work This can be achieved by improving processes and methods or improving existing strategies. Specifically: (1) Check existing operational activities. There are some actions that everyone is accustomed to but actually have a huge hindering effect on the improvement of employee work efficiency. For example, an employee can only use the remaining hand to sort because he has to hold the sorting slip in one hand. If these slips are attached to the sorting truck or pallet crane, both hands can be used to sort at the same time. Operation. In this way, work performance has been improved through a simple change. Use the production operation management method to track and inspect every specific operation action in the warehouse, and make a process that marks the completion time and process composition of each detailed action. Figure, pay attention to those delayed or repeated redundant operations in daily actual operations, so as to find a way to quickly and effectively improve the performance of warehouse employees without upgrading and updating facilities and equipment. (2) Make full use of the existing information system capabilities of the warehouse to check the existing information system of the warehouse, so that most of the warehouse management system and other information systems can be applied to work planning, ordering-sorting procedures, order confirmation, etc., which will have an impact on warehouse work efficiency. Activities that have a great impact. By using these systems to reasonably arrange the operation process, minimize the distance used for sorting, increase the accuracy of sorting work, etc., the work performance of warehouse employees can be improved. And whenever possible During the time, existing information technology can be fully utilized to add new tasks at any time, such as instructing a truck driver to deliver goods according to the route optimized by the system, and then pick up pallets from another nearby sorting area on the way back. Minimize the occurrence of conditions such as vehicle emptying and convection, and improve work performance. (3) Check whether warehouse staff are using mechanical equipment correctly and whether they are using their maximum potential. Carefully observe how employees operate mechanical equipment. , check whether the use and maintenance of equipment are correct, so as to reduce the consumption and wear of facilities and equipment as much as possible, and calculate the utilization rate of these mechanical equipment, and use these facilities and equipment to reduce backlog and waiting time. , to avoid uneven work among employees and enable them to maximize their potential. (4) Regularly check the existing strategies and resources. When you first start working according to the company's newly formulated strategy, is the effect obvious? But when you are in a When the working environment has changed, you should regularly check your operating procedures and modify them to meet the changing needs and maximize work performance. For example, the work sorting and storage strategies were good in the past, but since the introduction The effect of new products has dropped sharply, making the work of sorting workers complicated and disorganized. At this time, you should review the available resources external and internal of the company and formulate new strategies. (5) Consider developing new strategies. If you If the demand is relatively fixed, you can rely on accurate forecasts of demand and improve the performance of warehouse employees by arranging return shipments in advance. For example: you need to use a ship to deliver goods from point A to point B every 2 days. At this time, you can scan the ship entering the port on the schedule, confirm the return ship 2 days in advance, and arrange the goods that need to leave the port on the same day. And by changing the original supplier's delivery method at any time, you can better Plan the delivery schedule to solve the congestion at the port terminal or any other receiving location, reduce waiting time, and also improve the efficiency of receiving goods. In addition, you can also invest in developing a fully mobile pallet. In actual operation When loading, trailers can be used for direct transportation, thereby eliminating the loading and recycling process and improving work performance. Facility layout, carefully observe various operational activities of warehouse staff, such as

If you find that goods are often piled up irregularly or the sorting operations are circuitous and repetitive, then the warehouse here is likely to have layout problems. In this case, you can consider widening the corridor by splitting the shelves. Because in a very narrow corridor environment, the accumulation of goods at corridor intersections will be reduced as much as possible, and in order to balance the workload in each area, the sorting distance will be lengthened; therefore, by widening the corridor, it can increase The amount of inventory in the cross corridor can be shortened and the efficiency of the entire sorting work can be shortened. In addition, when designing the space of the warehouse, ergonomics must be taken into consideration so that the main activities of the staff can be done from knees to arms. The parts can be worked comfortably, and the telescopic span can be reduced as much as possible (for example, all products in the sorting area can be directly obtained without any auxiliary tools), reducing work fatigue and improving work performance. Incentive measures Incentive measures are used to improve employee motivation Very important. In a 1999 survey of various factors by a warehouse education and research committee in the United States, it was found that: employee salary levels accounted for 90% of the impact on employee motivation; in addition, considerations for employee safety and their Care is also an effective tool to motivate employees. Effective incentives should be reasonable standards that can meet the needs of employees after carefully observing them. If warehouse employees work hard to get more bonuses, then they will be very Easily injured, giving each employee a hat can also be an effective incentive. Although these incentives are effective in motivating employees, some companies have found that some incentive programs cost more than the returns. , therefore it is necessary to weigh the relationship between costs and benefits, and use appropriate costs to effectively motivate employees to obtain maximum performance. Attitude and morale If employees have a strong sense of identification and belonging to the company, then employees will work hard. Therefore, company leaders or warehouse managers should carefully consider the methods and content of communication with employees to avoid adverse effects on employees’ work attitudes and morale. Use the management by objectives method to make employees achieve the same goals Participate in the company's decision-making, supervise its work process, and provide effective feedback on its operations, so that those who have not met job requirements have a clear awareness, and guide them to make improvements to improve the overall work level of employees. In addition, the working environment also has a very important impact on morale. Facts have proved that warehouse staff can perform better when they work in a comfortable, clean, and safe environment. Therefore, if you want to improve the work performance of warehouse employees, you must ensure that The warehouse has sufficient light, comfortable temperature, and employees must have reasonable and adequate rest. Education and training! According to the development needs of the enterprise, educate and train every employee in the warehouse so that they can work safely and effectively. Make full use of existing facilities and be able to use the most effective methods to complete tasks well. Obviously, through education and training of employees, employees can understand the current environment and resources for enterprise development, and clarify current and future development goals. It is very beneficial to improve the overall quality of employees. In addition, retraining employees in knowledge, skills and other aspects according to changes in the external environment and enterprise requirements not only lays a good foundation for the development of the enterprise, but also lays a solid foundation for the improvement of employee performance levels. The theoretical basis has been established. Through the above methods of improving the work performance of warehouse employees, warehouse supervisors can increase the output rate of the warehouse without adding any additional costs; and in today's era of rapid economic development and frequent technological updates, the use of Manual operation instead of automated and mechanized systematic operation is also very beneficial to avoid economic uncertainty and improve the flexibility and effectiveness of warehouse work. Therefore, using the above methods to improve warehouse personnel's work performance can reduce the cost of the enterprise. Increasing the efficiency of the enterprise and improving the flexibility of work play a very important role. For more warehouse management articles, please...