On the service process of meeting etiquette

The scale of the meeting is decided by the leaders of the organizer. The following is the service flow of meeting etiquette I collected for you. Please refer to.

Meeting tea service etiquette

1, prepare more tea before the meeting, so that when guests come, their choices will be much more. When adding tea to a guest, you should first ask the guest if he wants tea or something else. If we know that the guests like tea, we will report the prepared teas one by one. Don't be self-righteous. If we only prepare one kind of tea in advance, we will tell the guests honestly. I'm sure they won't embarrass you.

2. Prepare the tea set before the conference service, and be sure to clean the tea set before the meeting, especially the tea that has not been poured for a long time, which will leave tea stains in the teacup and should be carefully brushed. Boil the cup with boiling water before pouring tea for the guests. You see, it's very polite. Don't! Will leave a good impression on the guests.

3. Personal hygiene preparation for conference services. Before the meeting begins, the relevant conference service personnel should first check whether their clothes and dresses are appropriate, especially their hands. If their hands are dirty and leave dirty marks on the cup, who will drink this cup of tea and who will be in a good mood?

Tea pouring etiquette in conference service

1, when we pour tea for our guests, we should be careful not to be too full. If it is too full, you can't serve it. Of course, it can't be too little, usually around 7 or 8. And don't add too much tea, it will make Chata strong, taste bad, and the tea can't be too weak. If a guest takes the initiative to tell you his tea drinking habits, then grasp the degree and make the taste suitable.

Our conference service personnel should generally pour tea at the right rear of the guests. When you go forward, you should inform the guest first, such as pouring tea for you. In case he suddenly turns back and touches the cup, it will be embarrassing. If you pour wine for a lady, you hold the cup in your right hand and the bottom of the cup in your left hand. If you pour tea for a man, pay attention to arch the middle of the cup with your hands, and put the handle of the cup with a handle on the right side.

3. For the cup with a lid, pay attention to gently hold the lid with the middle finger and ring finger of our right hand, pick up the cup with thumb, forefinger and pinkie, stand on the right back of the guest, fill it with the left hand container, and turn it to the right if there is a handle.

Tea ceremony etiquette details of conference service

1. Before the meeting, check whether the cup type of each teacup is the same;

2. The temperature of tea should not be too hot, and 80 degrees is the best;

3. Try to ensure the consistency of each cup of tea;

4. First pour tea for the important guests sitting at the top of the table, and then give it to other guests in turn;

5. Add tea to the guests in time and don't let the guests have empty cups;

Meeting etiquette service process

Meeting reception etiquette preparations for the meeting

1, determine the receiving specification.

The scale of the meeting is decided by the leaders of the organizer. Generally speaking, the general working meeting within an enterprise pays attention to efficiency and can be informal. The reception requirements for meetings hosted by superior units are relatively standardized because representatives of various enterprises are invited to attend. Usually, the main leaders of enterprises will directly pay attention to the preparation of meetings and set up meeting groups to study and arrange the reception of meetings.

Step 2 send a meeting notice

The notice of the meeting must contain the name of the convener or the name of the organization or unit, the time and place of the meeting, the theme of the meeting, the participants, the meeting expenses, the materials to be brought, and the contact information. Pay attention to the receipt attached to the notice to determine whether the invited person will attend the meeting and whether there are other requirements for those who will attend the meeting.

Notice of the meeting is usually sent from 15 to 30 days before the meeting, so that the other party has enough time to send back the receipt of the meeting.

3. Choice of venue

The selection of the venue should be based on the number of people attending the meeting and the content of the meeting. It is best to meet the following standards:

First: the size should be moderate. The venue is too big, the number of people is too small, and there are too many empty seats, which gives participants a feeling of depression; The venue is too small, too many people, crowded together, like a farmer's market, not only appears stingy, but also can't hold the meeting at all. Therefore, British Prime Minister Churchill once said, "Never use a room that is too big, but use a room that is just the right size."

Second: the location should be reasonable. The meeting called by history will be dissolved in an hour or two, and the venue can be located in a place where the participants are concentrated. For meetings lasting more than one day, the venue should be set as close as possible to the residence of the participants to avoid the participants running back and forth.

Third: the supporting facilities should be complete. The meeting personnel must check the lighting, ventilation, sanitation, service, telephone, sound reinforcement and recording of the meeting place, and cannot rashly think that "the last meeting was held here without any problems". Otherwise, losses may be caused.

Fourth: there must be a parking lot. In modern society, not many people come to the meeting with "a pair of sandals and an umbrella". Cars and motorcycles must have parking spaces to drive.

4. Venue layout

The layout of the venue includes the decoration around the venue and the configuration of seats.

Generally, large-scale meetings will hang banners at the venue according to the content of the meeting. Welcome and celebration slogans are posted at the door. Easy bonsai and potted flowers can be properly placed in the venue; In order to make the venue more solemn, the national flag party flag or the national emblem can be hung on the rostrum. If cups and drinks need to be placed on the desktop, they should be scrubbed clean and placed beautifully and evenly.

Basic rules of seating arrangement

Take the left as the top (China government practice)

Right-oriented (following international practice)

Center up (center higher than both sides)

Front row up (for all occasions)

Focus on distance (away from the door)

Side by side up (good view up)

Step 5 Prepare meeting materials

Modern meetings are inseparable from all kinds of auxiliary equipment, which should be prepared before the meeting. These materials include desks and chairs, famous brands, tea leaves, sign-in books, rosters, meeting agendas, blackboards, whiteboards, pens, etc.

6. The receptionist entered the meeting in advance.

The receptionist should enter the post and start work before the participants arrive. The general reception work is divided into three positions: check-in, seat introduction and reception.

1 login. Set up 1-2 staff signature desk. If the reception level is high, you can send a hostess to undertake it. There are brushes, pens and autograph books in Taipei. When handing a pen to a guest, you should remove the pen cover, point the pen at yourself, and hold the pen in both hands. If it's a writing brush, dip it in ink before handing it. In order to save, the sign-in should be more detailed. If you need to distribute information, you should hand it in politely. The receptionist should report the number of people attending the meeting to the organizer at any time.

② Guide seat. After signing in. The conference receptionist should politely guide the participants into the venue and take their seats. Important leaders should be introduced into the lounge, accompanied by business leaders in person, and then seated on the rostrum a few minutes before the meeting begins.

3 reception. After the students are seated, the receptionist should hand over tea, towels and fruits, enthusiastically answer the students' various questions, meet various requirements, and provide the most thoughtful service as much as possible.

Meeting reception etiquette guides etiquette.

1, car guide

When the guests arrive, how can the host and guests get on the bus and sit down if they need to be accompanied?

When riding a bus, there are usually two situations: when a full-time driver is driving, the car seat 1 is at the right rear of the driver, the seat 2 is directly behind the driver, and the seat 3 is next to the driver (if there are three people in the back row, the seat 3 is in the middle of the back row).

If the host is driving by himself, please sit on the right side of the host, that is, the position on the right side of the front row, that is, the position of the co-pilot.

The main seat of the sedan chair is in the first row behind the driver, and the seat 1 is near the window.

When riding a medium or large van, the front seat is higher than the back seat, and the right seat is higher than the left seat; The closer to the front door, the higher the seat.

When the guest and the host walk side by side, the leader walks outside and the guest walks inside. When marching in a single line, the guide walks in front and the guests walk behind to lead the way.

2. Accompany the guests with the marching orders

First of all, give the wall to the guests and let them be on the right; The standard position of the accompanying tour guide is about 1 m to 1.5 m in front of the guest's left side. If guests know the way, they should go ahead.

3. When going up and down the stairs

Generally speaking, women go first, but when women wear short skirts, men should go first.

4. During the international exhibition

According to international practice, the order is sorted by Latin letters, while the United Nations takes one letter at a time to rank first.

Meeting reception etiquette meeting service etiquette

1, general service

During the meeting, special personnel should be arranged to meet, guide and accompany the participants inside and outside the meeting place. Special care should always be given to the distinguished guests, the elderly, the sick and the pregnant, ethnic minorities, religious figures, compatriots from Hong Kong, Macao and Taiwan, overseas Chinese and foreigners attending the meeting. Respond to the reasonable demands of the participants.

2. Catering arrangements

For long meetings, working meals are usually arranged for the participants. At the same time, participants should be provided with healthy and delicious drinks. The drinks provided at the meeting should be convenient for the participants to drink themselves, and it is not recommended to pour them tea often. Doing that is often unhealthy and unsafe, and may even hinder each other. When necessary, convenient conditions such as accommodation and transportation shall be provided for foreign participants.

3, field records

All important meetings should be recorded on the spot, including taking notes, printing, inputting, audio recording and video recording. Can be used alone or cross-used. When taking handwritten notes, we should try our best to make the basic contents such as the name of the meeting, the number of attendees, the time and place, the contents of speeches, matters to be discussed, temporary motions, voting and elections complete, accurate and clear.

Meeting reception etiquette and final after-meeting service

After the meeting, the reception staff have a clear division of labor and do a good job in the aftermath.

After organizing activities, sometimes some activities are arranged. For example, parties, dinners, visits, taking photos, etc. These tasks are very complicated. A leader must be unified in command and coordination, and he must have strong organizational skills to be competent. At the same time, other receptionists should also actively cooperate and do their part to ensure the smooth implementation of the activity plan.

Farewell: arrange the transportation of the participants according to the situation, so that they can embark on the return journey happily and in time.

Clean up meeting documents ① According to the principle of confidentiality, recycle relevant documents and materials. (2) Organize meeting minutes. ③ News reports. (4) Archive the main volume. ⑤ Meeting minutes