2020 Hospital Emergency Department Work Plan Sample

2020 Hospital Emergency Department Work Plan Sample

The following is a 2020 Hospital Emergency Department Work Plan Sample prepared for your reference.

Emergency Department Work Plan Example 1

1. Guiding ideology

Under the correct leadership of the superior authorities and guided by the spirit of the xx National Congress of the Party, we will The goal of doing a good job in the new rural cooperative medical care and urban residents' medical insurance is to maintain health, care for life, and serve the people wholeheartedly as the department's purpose. It is a step forward to build our department into a department that the public trusts, the hospital can trust, and the medical ethics are noble and the medical skills are superb. A solid pace.

2. Main measures

1. Medical quality

On the basis of consolidating the results of the emergency management annual activities of the previous two years, combined with the review and rectification work of grade hospitals , focusing on "quality, safety, service, price", and paying close attention to connotation construction. It is necessary to further strengthen the establishment of emergency first aid professional teams, learn emergency medical knowledge, understand the importance of emergency first aid in the current society, and steadily form emergency first aid teams. Improve the green channels for emergency, admission, and surgery to make emergency services timely, safe, convenient, and effective. Improve the 24-hour emergency service directory, emergency work procedures, management documents, and standards for various support system services. Coordinate the cooperation of various clinical departments on emergency work. There are procedures for classifying and managing large numbers of patients. The goal is to enable emergency patients to be safely admitted to hospital after their diagnosis is confirmed within 24 hours and their condition is stable. Strengthen first-aid guidance from superior doctors, strengthen three-level consultations, and strengthen collaboration with other specialties, so as to increase the success rate of rescue of critically ill patients to more than 98%.

2. Quality management

Pay close attention to the "Three Basics and Three Stricts" and strengthen special training on medical history inquiry and standardized physical examination, standardized writing of large medical records, and rational use of antibiotics. Earnestly implement the first-diagnosis responsibility system, handover system, critical patient rescue system, responsibilities of personnel at all levels and priority in obtaining diagnosis and treatment procedures based on the condition. Strengthen the evaluation of operational medical records, focus on inspection of content related to medical quality and patient safety, improve the quality control system of regular inspection, evaluation, feedback, and summary, insist on small inspections every week and one major inspection every month, and manage links and condense difficulties. Medical record discussions and ward rounds by third-level doctors on handling changes in condition should focus on monitoring to promote continuous improvement and enhancement of basic quality.

3. Equipment management

It is necessary to strengthen the regular maintenance, monitoring and dedicated management of emergency equipment, promptly discover problems and eliminate faults, so that the integrity rate of rescue equipment reaches 100%. Strengthen training and standardize use so that medical staff can master it proficiently, use it correctly, and ensure safe operation to meet the emergency needs of patients. Strictly nosocomial infection. Strengthen the training of cardiopulmonary resuscitation skills to reach an advanced level.

4. Service attitude

We must focus on high-quality service. Adhere to the patient-centered approach, carry out in-depth activities to create "high-quality service demonstration posts", standardize service behaviors, innovate service content, focus on service skills, implement doctor-patient communication and informed notification systems, handle various disputes in a timely and appropriate manner, and conduct regular analysis and summary , strengthen safety measures to prevent medical accidents. Extend the scope of services, ensure service quality, comprehensively improve medical service levels, improve patient satisfaction rates, and build a harmonious doctor-patient relationship.

5. Training plan

It is necessary to formulate training and assessment plans for all types of personnel at all levels, increase on-the-job training, and carry out continuing education projects in traditional Chinese medicine in a planned manner. Increase the assessment of the training effectiveness of doctors at all levels. We adopt various forms to carry out professional quality, business quality and management quality training for all employees at different levels and in a focused manner, so as to strengthen the awareness of professional responsibility of all employees. In XX, with the support of the hospital, we hope to send doctors and nurses to higher-level hospitals to study cardiovascular medicine, neurology, ICU or CCU and other related majors, so that we can better carry out business. At the same time, we will establish a group of advanced models with both medical and moral integrity to promote the all-round development of talents.

6. Construction of traditional Chinese medicine characteristics

It is necessary to implement the policy of taking "TCM as the body and Western medicine as the application", highlight the advantageous goals, and strengthen the construction of traditional Chinese medicine characteristics.

Formulate a training plan for traditional Chinese medicine theory and technology for personnel working in traditional Chinese medicine and integrated traditional Chinese and Western medicine, and increase training and continuing education on basic knowledge of traditional Chinese medicine. According to the requirements for the construction of the emergency department of a second-class traditional Chinese medicine hospital, there must be diagnostic and treatment specifications for common diseases and special diseases in the department, as well as operating procedures for special techniques, so that there are at least three types of normative documents for the department. Increase the utilization rate of traditional Chinese medicine in emergency treatment. Professional emergency medical staff should be proficient in the knowledge and skills of traditional Chinese and Western medicine first aid, and increase the utilization rate of traditional Chinese medicine in critical and severe cases, so that the participation rate of traditional Chinese medicine is above 30%.

7. Promote the reform of medical insurance

It is necessary to ensure the smooth progress of the reform of medical insurance and make all aspects of the new rural cooperative medical care more detailed. At the same time, we conduct targeted publicity for special groups, improve the quality and level of services, and strive to create a win-win situation in which the people benefit and the medical industry develops.

8. Key research topics

This year we will focus on learning and researching multiple organ dysfunction syndrome, resuscitation and cardiovascular emergency, infection and rational application of antibiotics, non-invasive and invasive Research on topics such as positive pressure ventilation therapy, severe trauma and shock, acute respiratory distress syndrome, and disseminated intravascular coagulation have brought the first aid level of our hospital's emergency department to a higher level.

9. Pre-hospital first aid

Increase pre-hospital first aid facilities, strengthen the training of pre-hospital first aid knowledge and skills, and improve the level of pre-hospital first aid. Such as vehicle-mounted ECG monitoring defibrillator, ventilator, etc.

20xx will be a new starting point for our department. The tasks before us are very arduous, and we are facing many difficulties, such as uneven emergency equipment and the need to strengthen the skills of medical staff. However, we firmly believe that as long as our general staff can unite as one, work hard together, and with the strong support of the superior authorities, we will be able to overcome all difficulties, strive for victory, and better promote the win-win results of both parties. Emergency Department Work Plan Sample 2

In the main theme of the hospital's "Creation Class II", the new year has arrived as scheduled. In this year we will fully implement the scientific concept of development, unite people, recognize new ideas, New concepts and new measures enhance the vitality and vitality of emergency work, strengthen emergency management, and improve the quality of medical services. This year, we will set the theme of "people-oriented, patient-centered" services. The emergency department nursing plan is now formulated as follows: < /p>

1. Strengthen the "Three Basics" training and professional skill training of nurses

1. Be proficient in the judgment of common diseases, rescue procedures and nursing key points, and conduct regular assessments;

2. Be proficient in cardiopulmonary resuscitation, defibrillator, gastric lavage, ECG monitoring and other rescue techniques;

3. Be proficient in wound treatment, bandaging and hemostasis techniques and psychological care of the wounded.

2. Strengthen the study of humanistic knowledge and improve the collective quality of nurses

Participate in nursing culture studies such as etiquette and communication organized by hospitals and nursing departments to strengthen nurses’ awareness of modern nursing culture , improve one's own quality.

3. Update professional theoretical knowledge and improve professional level

The department has planned to apply to the hospital to send some nurses to go out for short-term further training, study, and improve nursing level.

IV. Strengthen safety management in nursing work

1. Strengthen nursing safety monitoring and management. The head nurse of the department conducts monthly inspections of nursing safety hazards and handles nursing errors and defects and nursing complaints. Conduct attribution analysis and propose improvement measures together with department nurses;

2. Strictly implement the "three checks, eight pairs" system to prevent errors and accidents;

3. Weekly review The department's first-aid supplies and instrument performance are routinely inspected, problems are promptly discovered and repaired promptly, and the integrity rate of the rescue equipment is maintained at 100%.

5. Pre-hospital first aid work and rescue room management

Strengthen the training of pre-hospital first aid knowledge and skills. All staff in the department will master the use and maintenance of various instruments, and have dedicated personnel for rescue medicines. Responsible, check regularly, place at fixed points, base numbers are consistent with real numbers, and add records in a timely manner after use.

6. Service attitude

Implement high-quality service work, standardize service behavior, pay attention to service skills, implement doctor-patient communication and informed notification systems, handle various disputes in a timely and appropriate manner, and extend the scope of services , ensure service quality, comprehensively improve medical service levels, and achieve "three good and one implementation" to build a harmonious doctor-patient relationship. Emergency Department Work Plan Sample 3

In the new year, in order to adapt to the needs of the development of medical and nursing health undertakings, we will conscientiously implement the planning goals of the Nursing Department, fully mobilize the enthusiasm and creativity of the department, and conscientiously implement the following Patient-centered work, strengthening scientific management, cultivating nursing staff, providing high-quality nursing services, improving patient satisfaction with nursing work, and formulating this year's nursing work plan.

1. Overall requirements: Taking the patient's requirements as the starting point of the work, taking the patient's satisfaction as the end point of the work, and comprehensively implement all patient-centered nursing work.

2. Specific goals

1. Patient satisfaction with nursing work and service attitude: 90%.

2. The passing rate of the nursing staff’s three basic theoretical examinations (passing score is 80 points) is 100%.

3. The passing rate of nursing technical operation (passing score is 90 points) is 100%.

4. The passing rate of basic nursing care (passing standard is 85 points): 90%.

5. The pass rate of special care and first-level care (qualification standard is 90 points): 90%.

6. The passing rate of nursing document writing (passing standard is 90 points): 95%.

7. The intactness rate of first aid items is 100%.

8. The pass rate of medical device disinfection and sterilization is 100%.

9. One person, one needle, one tube, one use and one sterilization pass rate is 100%.

10. The number of nursing accidents per year is 0.

11. Health education coverage rate: 95%.

12. The annual target compliance rate is 95%.

3. In order to ensure the implementation of goals and requirements, the following aspects should be done:

1. Update the concept of nursing services

(1) Seriously Implement medical ethics standards for medical staff and professional ethics standards for nursing staff, promote "nurses' civilized language" and nurses' appearance and behavior standards, so that every nursing staff can realize the importance of using standardized terms during operations and implement them conscientiously.

(2) Conduct pre-job training and education for new graduate nurses, contract nurses, advanced training and internship nurses to enhance the moral concepts of all nursing staff and improve the overall quality of the nursing team.

(3) Standardize service terms, embody people-oriented, advocate "eight-voice service" and require everyone to: greet patients when they are admitted, address patients affectionately during inspections, explain before operations, and explain during operations There are sounds of comfort, apologies for operating errors, sincere thanks for cooperation, comfort for patients when they feel uncomfortable, congratulations when relatives arrive or during programs, and gradually adapt to the nursing reform, change the service concept, and establish a patient-centered service awareness. .

(4) Conduct patient work-break symposiums every month to solicit patient opinions, improve work, and improve patient satisfaction.

(5) Health education should be implemented in place so that it can be accepted by patients at different levels and play a role in disease care and prevention guidance.

2. Focus on the nursing management objectives, conscientiously implement the "Guangxi Zhuang Autonomous Region Medical Institutions Nursing Quality Management Standards" and improve the level of nursing management

(1) Organize nursing staff to learn about diseases every month Nursing routines, core systems, technical operating procedures, emergency response plans for various emergencies, and everyone is familiar with quality standards; improve nursing staff's quality awareness, standardize quality activities, establish an effective quality system, and ensure that everyone has clear responsibilities. In every nursing work, process control is highlighted, prevention is given priority, and continuous improvement and work spirit are promoted. Study plan attachment:

(2) The department has established a first-level quality control network, consisting of the head nurse and the leader and members of the nursing quality control team.

Check once a week. If there are any problems, make rectifications in a timely manner. Feedback in a timely manner at regular nursing meetings, review the rectification situation regularly, record carefully, and gradually achieve the purpose of continuous quality improvement.

3. Improve the technical level of nursing business

(1) Develop a "Three Basics" training plan for nursing staff, strengthen the "Three Basics" training for nursing staff, and cultivate strict requirements and strict organization , Rigorous attitude, Three Stricts style; The cumulative training time of the Three Basics and Three Stricts is > (more than) 15 hours, and the passing rate of the Three Basics theoretical examination is 100%. (Qualification standard: 90 points)

(2) The department organizes professional learning for nursing staff once a month, requires nurses to give lectures twice, and assesses professional theory and professional skills once a month, and organizes random questions. There are performance records.

(3) Carry out emergency first aid capability training and require all nursing staff to master cardiopulmonary resuscitation.

4. Strengthen safety management and prevent safety accidents

(1) Organize nursing staff to learn, clinical nursing emergency plans and nursing safety management work plans.

(2) Improve the safety awareness of nursing staff and prevent the occurrence of safety accidents.

5. Encourage nursing staff to study part-time and participate in self-study college and undergraduate study classes

6. Strengthen the construction of the nursing team, standardize the practice behavior of nurses, establish and improve nursing human resources management, and improve the management of departments Allocation of nursing human resources under emergency conditions

7. Standardize teaching and improve teaching level

Strengthen the management of training and internship nursing staff, and provide senior and experienced nursing staff Provide teaching; after the internship, students will undergo theoretical and operational assessments.

?