What is the management of subway ticketing?

Ticket management system is a part of subway operation management. Ticket organization and management is the overall monitoring, control, coordination, command and scheduling of ticket flow, ticket revenue and the operation of automatic fare collection system. The quality of ticketing directly affects the income and economic benefits of operating companies. Therefore, we must attach importance to ticketing organization and management and position it as the core of operating organization and management.

The business management content of the ticketing management system mainly includes: formulating ticketing policy, revenue management, ticket management, ticketing equipment and facilities management, station ticketing management, AFC system equipment and facilities management, etc.

Extended data:

Main responsibilities of ticket management in subway stations:

1, cash management;

Ensure cash safety and take necessary safety measures. Cash security should not only control external risks, but also pay attention to internal employees. Cash should be kept in a safe place. Establish various rules and regulations to prevent internal theft and external robbery. Cash anti-theft system should be implemented. When transporting cash, we should ensure the safety of the environment and improve the sense of responsibility of the relevant staff.

2, station ticket card management;

(1) Tickets sold by the ticket card process automatic ticketing system are usually divided into recyclable tickets and non-recyclable tickets. These tickets have the same function during use. However, in order to meet people's different needs, tickets often include commemorative tickets and work check card, and emergency paper tickets also appear in emergencies.

(2) Ticket card security management The ticket card process involves many links, and the security of the ticket card is related to the security of the whole ticketing system and the efficient operation of ticket sales. The security management of ticket cards includes anti-loss, anti-theft, fire prevention and anti-cheating. Formulate the system of ticket collection, counting, storage and handover. The station ticket cards should be counted regularly, and all the ticket cards in the station should be counted one by one by recycling and unpacking.

3. Standardized management of station ticketing;

(1) Strengthen the training of ticketing skills. Urban rail transit enterprises should strengthen the training of ticketing services such as staff ticketing policies, equipment operation and report filling, and uniformly implement standards. At the same time, through testing, evaluation, skill competition and other forms to test the professional level of employees.

(2) Management of ticket cards and bills The management of ticket cards involves the security of income, and measures for the management of ticket cards must be formulated. Ticket keys shall be distributed and managed in a unified way, and shall not be copied, lost or collected privately. The ticket inspector's instruments include money counter, money detector, money counter, card counter, portable inquiry machine, ballot box, etc. , which is an auxiliary equipment for ticketing operation.

Therefore, it is necessary to strengthen storage, correct use and regular maintenance. As the reimbursement voucher for passengers, bills should be strengthened in management, a quota invoice use register should be established, and invoice stubs should be properly kept. The ticketing report of another station is the basis of ticketing operation and the original basis of production, statistics and decision-making. It should be properly managed and filed regularly.

(3) Ticket Management Room Standardization Ticket Management Room is the heart of station ticketing work, which will form a long-term mechanism of standardized management and conduct regular tracking, guidance and inspection. Standardized management enables every employee to develop good habits, abide by rules and cultivate a positive and enterprising spirit.

Baidu Encyclopedia-Ticket Management System