How to exert the fighting fortress of party organizations in state-owned enterprises

How to give full play to the role of the party organization of state-owned enterprises as a fighting fortress

1. Strengthen the construction of party organizations and give full play to the role of a fighting fortress

(1) Focus on the construction of the leadership team. A team is a core. A strong and powerful leadership team is an important guarantee for carrying out the activities of pioneering and striving for excellence. The Jinan Public Transport Party Committee adheres to democratic centralism and division of labor and responsibility, strictly follows procedures, and ensures that major decisions and appointments of important personnel are decided through collective discussion. In terms of material accessories, vehicle facilities, infrastructure projects, etc., we implement open bidding and sunshine procurement systems to effectively avoid illegal incidents. Members of the party committee conscientiously implement systems such as reporting on major personal matters and reporting on work and integrity, hold regular democratic life meetings, actively carry out criticism and self-criticism, take the lead in being honest and self-disciplined, take the lead in hard work, maintain a healthy lifestyle and a decent life style, and consciously Accept the supervision of the masses and improve the combat effectiveness and influence of the leadership team.

(2) Focus on building a team of party members. In order to give full play to the vanguard and exemplary role of party members and cadres in the party organization, the party committee of the head office has carried out extensive activities such as "striving to be an outstanding communist member", "I add luster to the party flag", "wearing the party emblem and striving for high stars" and "party member demonstration" In activities such as "Post", the majority of party members made public commitments, made their identities clear, and listed their services, and their role as role models was significantly enhanced. Especially when completing urgent, difficult and dangerous tasks, it demonstrates the advanced nature of party members. In the ice and snow weather every year, the majority of young people who are party and league members take the lead. The commando team, with young party members and league members as the main force, gets up early and returns late to the station to spread sand to prevent slipping and help start vehicles, effectively ensuring the safe operation of operating vehicles. Driven by party members, "dare to innovate, strive for excellence" has become a common practice among all employees of the company.

(3) Focus on building a learning-oriented party organization. The Party Committee of the Corporation has established the learning concept of “employees make progress in learning and the enterprise develops in learning” and calls on all public transportation cadres and employees to “lifelong learning”. Party organizations at all levels of the company conscientiously implement the learning system for the party committee central group and party branches, and actively promote the construction of corporate learning-oriented party organizations through centralized learning. Through the construction of a learning party organization, the political theoretical literacy, scientific culture and professional skills of all employees, especially party members and cadres, have been improved to a certain extent, and their scientific management capabilities and work efficiency have been greatly improved.

2. Highlight the key points of party building work and ensure work effectiveness

In recent years, the Jinan Public Transport Party Committee has aimed to be a "full-time driver" for the people and build a public transportation system that satisfies the people. As the starting point and end point of all the company's work, it has vigorously implemented the passenger satisfaction project, highlighted work priorities, and integrated party building work throughout the entire process of the company's work, further improving its bus service guarantee capabilities and solidifying its bus service brand.

(1) Improve scientific development capabilities. Jinan Public Transport actively creates "technological buses", "green buses" and "people's livelihood buses". In recent years, a large number of new vehicles with comfortable rides, reasonable configuration, energy saving and environmental protection have been purchased, and bus shelters, electronic stop signs, one-stop passenger service halls, etc. with novel styles and complete functions have been built to create a convenient, hygienic, comfortable and safe environment. Ride environment. Effectively integrate the urban and rural passenger transport markets, promote the extension of bus services to rural areas, and enable urban and rural residents to enjoy travel convenience. Accelerate the construction of rapid transit and open 7 BRT lines one after another, initially forming a "two vertical and three horizontal" rapid transit network, making Jinan the first city in China to realize an independent rapid transit network.

(2) Improve service management level. Since 2005, the head office has begun to trial the "star management, star service" system, which conducts star ratings on all drivers and bus routes every month. The driver's income is directly linked to the star rating earned by himself and his route. . The star-level management has been changed from "penalty-based" to "rewards-based", which makes employees full of motivation and production efficiency is significantly improved. In order to improve service levels, the company also upgrades star service management standards year by year. In 2010, the head office included courtesy and smiling service into the assessment standards for star drivers. In order to comprehensively improve the comprehensive quality of employees, we further increase training efforts and conduct off-the-job training for more than 6,000 drivers every year, internalizing star service standards into conscious actions of all employees, effectively changing employees' service concepts, and improving public transportation service management levels. .

(3) Promote the construction of harmonious enterprises. We have carried out in-depth education on the socialist core value system and corporate core values ??to create a good atmosphere of advocating advanced and positive attitudes.

Give full play to the role of grassroots party organizations as the first line of defense in maintaining stability, proactively investigate conflicts and disputes, and do a good job in resolving them. Give full play to the role of party members in maintaining stability, timely understand the ideological trends of the masses, rationalize emotions, unite people's hearts, and face difficulties and dare to take responsibility in the face of urgent, dangerous, heavy tasks and major emergencies. The head office has set up a mood box and leadership reception day, implemented a system of assigning teams to departments and offices, and assigning lines to managers, and established a smooth channel for appeals.

3. Carry out first-class activities and enhance service brands

According to the unified deployment of the municipal party committee, the Municipal Public Transport Company participated in the first batch of the party’s mass line education practice activities in Jinan City. Since the launch of educational practice activities, in line with the clear attitude of "taking action according to words and resolutely rectifying", the leaders of Jinan Public Transport Company have taken the lead and worked from top to bottom, using the satisfaction of passengers and employees as the test standard, and solving any problems if they arise. We strive to let passengers and company employees truly feel the new changes and atmosphere of Jinan Public Transport through practical work.

(1) Set up a petition and report box to solicit questions about the "Four Styles"

In response to the party's mass line education and practice activities, the central government clearly proposed "look in the mirror, dress correctly, take a bath, "Treat the disease" requirement. Based on starting early, we should do a good job in connecting and deploying work. On July 10, 2013, the Party Committee of Jinan Public Transport Company held a symposium to solicit opinions from the grassroots. On July 17, under the guidance of the 15th Supervision Group of the Municipal Party Committee, Jinan Public Transport held a mobilization meeting for educational practice activities. Jinan Public Transport posted interview notices on its internal website and in front of the agency's office building, set up a complaint box, and solicited in-depth opinions on the problems existing in the "Four Styles" of the head office team. Jinan Public Transport also improves leading cadres’ ethics in honest work through both positive and negative aspects of clean governance and warning education.

(2) Go to the front line to be down-to-earth, ask the people for their needs, and ask for their plans. Only through the people can we obtain the true scriptures and find the entry point for the construction of the leadership team's style. In addition to the preliminary forum for soliciting opinions on July 10, on July 25 and 31, members of the head office team went to their respective contact points for educational practice activities to solicit opinions.

Internally, open channels for employees to appeal. The general manager responds promptly to letters sent to the "General Manager's Mailbox", with feedback not exceeding 3 days; team members use the weekly "Leadership Reception Day" to receive letters and visits from employees; a newly opened 88515090 bus internal hotline is staffed by the deputy secretary of the Discipline Inspection Commission Responsible for regularly summarizing feedback, and keeping channels open to ensure reasonable demands for employees’ opinions. Externally, the 96190 bus hotline is on duty 24 hours a day to answer passenger inquiries and listen to passengers' opinions. Since the launch of the educational practice activities, the head office has carried out bus services into the community 26 times, distributed 2,600 copies of convenient transportation maps, organized Lei Feng volunteer service consultation, etc.

(3) Convert words and deeds to work style rectification

Let the effectiveness of the party’s mass line education and practice activities benefit the broad masses of the people, which is also the true meaning and ultimate purpose of carrying out the activities. The Party Committee of Jinan Public Transport Company has done a good job in the implementation of various tasks in accordance with the principle of solving any problems if they arise and giving priority to solving any outstanding problems. In response to complaints from the grassroots that there are too many activities, meetings and documents, Jinan Public Transport Corporation issued the "Notice on Streamlining Meetings and Improving Meeting Style". At present, the meetings and activities organized by the Corporation have been reduced by more than 50%.

Members of the leadership team of the head office also took the lead in pledging to take the lead in complying with and supervising the strict compliance of the time limit system by departments and offices, while controlling reception expenses to avoid extravagance and waste. While making internal improvements, Jinan Public Transport continues to promote measures to facilitate and benefit the people, opening and optimizing new bus lines. Among them, in response to the current situation of normalized road congestion, Jinan Public Transport developed and released a mobile phone traffic forecast test software - Weibu, which has been used by 150,000 people.

Jinan Public Transport integrated and improved the service platform, placed the bus hotline under the management of the Audit and Supervision Department, established an information reporting system, improved work order classification standards, and strengthened the assessment of the total number of complaints from operating companies and the satisfaction rate of hotline complaint responses . At present, the total number of complaints is decreasing month by month, with a month-on-month decrease of 20%. The overall service level of the head office has been significantly improved. Jinan Public Transport's rapid response mechanism for serving citizens is also constantly improving. It has also received a lot of praise when it solves citizens' travel problems and actively solves people's problems.

4. Innovate ideological and political work and achieve double harvest of social and economic benefits

In recent years, the Party Committee of the Corporation has started from the issues of greatest concern, directness and reality to the employees, with a view to Have strong feelings for employees, constantly innovate ideological and political work, sincerely do practical things for employees, dedicate themselves to solving problems, and persist in doing good things, so that employees can have a sense of happiness at work, a sense of belonging in life, and pride in society. feel.

(1) Promote emotion management mechanism. Since 2008, the Party Committee of the head office has implemented employee emotional management based on humanistic care. Through methods such as launching the "Mood Index Barometer", setting up employee emotional adjustment rooms, and establishing "BRT Stations", managers can discover and grasp employees in a timely manner. The unstable emotions of employees help employees solve problems that arise in their work and life, and discover and eliminate potential safety hazards in their bud. Since the implementation of the emotion management mechanism, the overall service management level of public transportation has been greatly improved.

(2) Implement ideological maintenance methods. Based on the concept of "vehicle maintenance", the concept of "thought maintenance" is proposed. The "driver's mental maintenance period" is divided into zero maintenance, first maintenance, second maintenance and third maintenance. Improve the driver's emotional self-regulation ability through scientific management, and form a working mechanism with systems, institutions, methods, plans, activities, and measures. All functional personnel will take measures in advance to provide psychological counseling and guidance, and will Prevent similar complaints and violations before they occur.

(3) Implement heart-warming projects. The company has built a canteen, a small bathhouse and an activity room for the fleet, equipped with air conditioning, TV and heating equipment to improve the production and living environment of employees. Every year, we provide high-temperature subsidies, winter transportation subsidies and employee benefits to front-line drivers and repairmen, and invest 9.6 million yuan every year to provide health check-ups and birthday celebrations for employees. Establish and improve files for employees with difficulties and extreme poverty and paired assistance files, implement dynamic management of employees in need, and effectively do practical things and solve problems for employees. The charity workstation of the head office has been established, actively carrying out "sending warmth" activities, and establishing a system of visiting employees to express condolences, requiring operating fleets to visit 2%-5% of the total number of employees in the unit every month, and grassroots companies to visit 1% of the total number of employees in the unit every month. %, and keep records of visits.

(4) Strengthen the construction of corporate culture. We have established and improved the corporate culture construction organizational leadership and office with the person in charge of the head office as the team leader, formulated a long-term plan for corporate culture construction and an annual work implementation plan, and incorporated corporate culture construction work into the annual policy and objective management assessment. Edited and published the "Jinan Public Transport Culture Manual", which gradually summarized and refined the concept system, behavioral system, visual identification system, cultural construction and other contents that are rich in the characteristics of the times and corporate characteristics. Establish and improve the publicity mechanism to promote public transportation externally, report excellent reports, enhance the image, and unify thoughts internally, unite people's hearts, and raise morale, creating a good public opinion atmosphere for the enterprise: closely integrating corporate culture construction with traditional culture, the company edited and published "Public Transport" "The Analects of Confucius" and "The Analects of Confucius in Bus Cars" series, and carried out activities such as "The Analects of Confucius enters the carriage and the station room". The famous aphorisms in "The Analects of Confucius" were made into exquisite display boards and posters, which were hung on more than 4,000 buses across the city. In the bus carriage, the ten-meter carriage becomes an important window to spread civilization, improve quality and promote harmony.