Summary of standardization of cleaning staff: 4 articles

Strictly implement the "six prohibitions" and resolutely put an end to habitual violations. Here are four sample articles on the sales office cleaner scheme, and you are welcome to read them.

Sales office cleaner scheme 1

Twenty years have passed in a blink of an eye. While summing up the gains of the past year, we also hope to have a new future. Unconsciously, I ended a year's work in my new post, which is summarized as follows:

With the care, help and support of leaders and all comrades, with the focus on ensuring safety in production, we will give full play to our post functions, constantly improve our working methods and improve our work efficiency, take "obeying leaders, uniting comrades, studying hard and working hard" as the criterion, always adhere to high standards and strict requirements, and always put "safety first" in the first place.

Strictly implement the "six prohibitions" and resolutely put an end to habitual violations. All work tasks have been successfully completed. I always put learning in an important position and strive to improve my overall quality.

I. Work performance in the past year

(A) to strengthen the image and improve their own quality

In order to do the basic work of the team well, I insist on being strict with myself, pay attention to setting an example and treat others sincerely. First, I love my job and pay attention to dedication. Have a correct understanding of your work and value, correctly handle the relationship between bitterness and pleasure, gain and loss, personal interests and collective interests, adhere to professionalism, integrity and dedication, and second, improve your skills. After a year's study and exercise, I earnestly learn the strengths of others, get rid of my own shortcomings, humbly ask leaders, engineers and colleagues, and improve my skills through continuous study and exploration.

(two) in strict accordance with the law, and constantly strengthen the construction of work style.

Over the past year, I have been strict with myself, always taking plain, willing to pay and obscurity as my own criteria, and always focusing on rigor, meticulousness, sureness and hard work.

At work, regulate all your words and deeds with systems and disciplines, strictly abide by various rules and regulations, respect leaders, unite with comrades, be modest and prudent, and constantly improve work style; Insist on doing things that are not good for the team. Work with team members with one heart and one mind, don't care about doing more and doing less, just hope to complete all the work successfully.

Second, the shortcomings in the work and the direction of future efforts

Although some achievements have been made in the work in the past year, there are still some shortcomings, mainly because the management level is not strict enough, the study and technology are not hard enough, and there is still a certain gap compared with experienced colleagues. In my future work, I will conscientiously sum up my experience, overcome my shortcomings and strive to do better.

Timely put forward reasonable suggestions and solutions for leaders' reference to ensure safe production and stable gas supply in the station.

In short, over the past year, I have done some work and made some achievements, but there are still many gaps from the requirements of leading comrades: my sense of work innovation is not strong and my creativity is not enough. In the future work, I will carry forward my achievements, overcome my shortcomings, and do all the work conscientiously with a highly responsible attitude. Pay more attention to my colleagues, unite all the team members to work hard and live up to the expectations of leaders and comrades.

Sales office cleaning plan 2

Over the past year, under the unified leadership of the company and the joint efforts of the employees of the department, we have successfully completed all the tasks arranged by the company and been recognized by the owners. The following is a summary of the cleaning work this year.

First, clean standardization.

In view of the situation of job rotation and more new employees, the training is conducted by means of regular lectures on theory and on-the-job demonstrations. I teach by hand to arouse the enthusiasm of skilled workers. In this way, students are easy to accept and master, that is, they improve their skills and narrow the distance between colleagues, killing two birds with one stone and bringing out the best in each other. Strictly control the training, explain the key points of operation, and be diligent; First rough and then fine, step by step, people walk things clearly.

The responsibility lies with people, and the target responsibility letter is signed, so that employees have standards in mind, and the daily worksheet is arranged in an orderly manner and the operation is accurate. The building is being renovated now. In the case of small manpower and heavy workload, several masters are also holding the awareness of standard requirements, moving closer to the standard and striving to approach and reach the standard. Their work can only be described as sweeping the floor and mopping the floor with sweat. More importantly, mobilize personnel to take positive actions without complaint.

Don't go through the motions in the inspection work. Put an end to chaos, even if problems are found, we should pay attention to the weight of expectations, try not to hurt harmony, and provide assistance in many ways. There is only one purpose, and the standard does not give up. Routine inspection with constant skills is an indispensable measure for cleaning standardization. Only in this way, the fence will not be a dead letter, and the sanitation of the community will win the satisfaction of the owners and users.

Second, strict requirements.

Do it strictly according to the standard. To this end, the relevant departments require us to do a good job of sanitation before 6: 30, and then arrange vehicles. Without increasing the number of staff, the two students were changed to the same class in the morning and afternoon, which extended the class time and met the new time requirements. Admittedly, although the class time has been shortened, the workload has doubled. However, everyone accepted the distribution without saying anything. At the same time, the standard is not lowered, and it is difficult to see smoke rings and confetti in the square. On a hot summer day, you sweat on a sunny day and water on a rainy day. In winter, I came to work with stars, street lamps swept the square, and went home with cold wind. It's past supper time. It's not easy every day. It's common and commendable. This spirit of dedication and hard work is worth learning. From the perspective of understanding, it is of great significance. From the perspective of job responsibilities, we are the main force. Yes, we must accept the task, be duty-bound, be inspected at any time, and do our best to do a good job.

Third, unite as one and stress righteousness.

Don't be clever, perfunctory and fool your companions when you are on duty and changing shifts, so that you can live in harmony. Will be upright, bad style is difficult to exist; Emphasize justice and reduce suspicion. Cohesion of mood and spirit. Put an end to the phenomenon that anyone disposes of waste products privately.

Although this year's work is insignificant, it embodies a spirit and realm, and more importantly, it promotes unity and enhances team consciousness. In the future cleaning work, we will make persistent efforts to create greater glories.

Sales office cleaning plan 3

20 17 under the guidance and strong support of the company's leaders, according to the company's work requirements, in line with the property service tenet of "your satisfaction is our eternal pursuit", the service concept of people-oriented, customer-oriented, honesty-oriented and quality-oriented, and the company's development goal of "improving the level, creating benefits and building brands", "through the concerted efforts of all the staff in the department, we launched a project.

1. Personnel management

After the night shift of cleaning, employees' mood fluctuates and it is very difficult to carry out their work. Therefore, under the premise of not affecting the quality of work, we should communicate with employees in various ways to stabilize their emotions. According to the work requirements of each post, the rational allocation of personnel and the assessment of workload were strengthened, and the shifts and duty time were adjusted according to the operation characteristics and requirements, which basically met the operation requirements of cleaning without increasing the number of personnel.

At present, there are 0/4 employees/kloc-0, and 9 people have left and transferred this year, including 8 people who have left their jobs and transferred from the reservoir area/kloc-0.

Step 2 cultivate

Train new cleaning staff in different positions in cleaning theory and practical operation, so that cleaning staff can master cleaning knowledge and meet the requirements of office cleaning.

On the premise of training the cleaning staff in the cleaning manual, combined with the actual situation at work, the following trainings were conducted: classification and use of cleaning agents, cleaning procedures, cleaning stainless steel ornaments, cleaning furniture, cleaning ashtrays, cleaning wallpaper, cleaning and maintenance of elevators, and handling rust.

Strengthen the training of employee appraisal system, create excellence and implement relevant knowledge of standards, and establish employees' sense of responsibility. At present, employees have been able to complete according to the prescribed standards, but they still need supervision and management in terms of observing work discipline, behavior and other details. The next step will be to strengthen this training and make it a habit.

After continuous training and running-in, the cleaning staff has adapted to the existing management mode and workflow, and the staff is basically stable.

3. Clean working mode.

Under the guidance of the leaders of the group company, the implementation of "unmanned cleaning" and "natural cleaning" has achieved good results.

On the basis of the original day shift, it is divided into two shifts, and the main cleaning work is carried out at night shift. In order to ensure the sanitary quality while implementing "unmanned cleaning", the frequency of cleaning inspection has been strengthened. With the existing staffing, a cleaning staff can basically solve the health problem at any time within 30 minutes, but the cleaning staff often can't get into the men's bathroom 1 hour during the peak period, which leads to the dirty bathroom.

In the aspect of "natural color cleaning", the cleaning frequency has been strengthened, from the original fixed planned cleaning to cleaning at any time. When dirt is found, it should be cleaned immediately to restore the original natural color, which has achieved good results, but the cleaning cost has increased. In recent years, due to the second construction and the construction of municipal roads, the overall environmental dust is relatively large. Although cleaning has been strengthened, the overall sanitary condition has not met the requirements, and the cleaning cost has increased. After the construction is completed, it will be thoroughly cleaned to meet the hygiene standards.

Ensure that the elevator carpet hygiene meets the standard requirements, and vacuum once every 20 minutes.

4. Completion of cleaning work

(1) Complete the establishment of cleaning staff and timely correction of working mode.

(2) Complete the daily sanitary maintenance of the public areas of the building.

(3) Complete the land reclamation of the newly settled floor.

(4) Complete the stone crystal hardening treatment and carpet maintenance of the building.

(5) Complete the removal of construction waste.

(6) Finish the second cleaning of the external wall of the building.

(7) Complete the peripheral ground scouring work.

(8) Clean the b 1 parking lot twice a month. (Not responsible for daily cleaning)

(9) Complete special cleaning service. Secondary crystal surface treatment of stone floor in reservoir area and cleaning of carpet, bedside and sofa. Clean the carpet on the third floor.

(10) Finish waxing and maintenance of wood every quarter.

5. Greening work

In May, about 100 plants of green plants were purchased in the building, and the office and lobby grew generally. In other places, due to insufficient sunshine and humidity, especially poor ventilation, there are many green plants and pests. Most of the plants in the elevator hall die, and some barely survive but have no ornamental value. Efforts should be made to overcome unfavorable factors during maintenance, so as to change soil every two seasons, increase nutrients, kill insects in time and focus on maintenance for a certain period of time.

Hawaii coconut successfully bred two. 20 18 suggested that indoor greening outsourcing should be considered to ensure ornamental plants.

The peripheral greening was not replanted due to waterproof construction, and the greening should be completely redesigned in April 20 18.

6. Pest control

According to the street's work instructions on creating a national sanitary city, cleaning has completely destroyed the building, which conforms to the national sanitary regulations. In the work, according to different seasons to kill mice and mosquitoes and flies, and achieved good results.

7. Health quality supervision

With the implementation of iso900 1- quality system, cleaning has strengthened the supervision of work quality, completed the filling of forms, controlled the work quality with various records and systems, and summarized the problems existing in the work, further corrected them, and achieved good results.

8. Cost control

The average cleaning cost in 20 17 years is 5500/ month. In the control of cleaning products, guest products (roll paper and hand sanitizer) are difficult to control. For example, the monthly cost of roll paper is close to 1.300 yuan, and the monthly cost of hand sanitizer is close to 220 yuan.

The monthly stone maintenance cost is nearly 1000 yuan.

Problems at work

1. The oil pollution generated by cars in the surrounding parking lot cannot be effectively removed.

2. There is a certain gap between the existing daily cleaning frequency of personnel and the frequency required by the company, so it is difficult to meet the standard without increasing personnel.

3. The hygiene of pharmacies can't meet the standard in winter and snowy days. You can consider buying a self-propelled automatic washing machine, which will improve to some extent.

4. After the building was put into use for two years, the waterproof, oil-proof and anti-fouling ability of stone decreased. In order to prevent water damage, weathering and other diseases, 20 18 plans to protect the stone in the bathroom and lobby floor.

5. The cost of replacing some high-frequency equipment and cleaning equipment will increase to a certain extent under the condition of ensuring the hygiene standards. For example, in order to ensure the sanitary standard of elevator carpet, the vacuum cleaner is vacuumed every 20 minutes as required, and the vacuum cleaner is turned on and off nearly 90 times a day.

The overall cleaning work of 20 17 has been improved, but there are still some shortcomings in the details of the work, and the cleaning cost still has potential to be tapped. For example, frequently used cleaning agents are distributed in proportion in the workshop to control the usage.

With the guidance of company leaders and the efforts of all cleaning staff, 20 18 will have a better performance.

Property Services Limited

Ministry of environment and greening

2017165438+1October 22nd

Sales Office Cleaning Plan 4

Leaders:

Hello!

I have been employed as the cleaning supervisor of the property department since May 18 this year. Responsibilities: Responsible for the daily cleaning, regular disinfection and garbage removal of parks A, B and D, the cleaning of property office areas, the land reclamation of groups E, F and G received at the end of the year and the supervision of daily sanitation and cleaning services. The wide management scope and scattered personnel have brought great difficulties to the management work, but it has not changed my work enthusiasm, which is both a challenge and a rare opportunity to exercise. The following is the work report since this year:

First, land reclamation.

At the beginning of the work, the focus of the work was land reclamation in the public areas organized by ABD. Due to the tight time and much maintenance work, it has brought great difficulties to land reclamation. Basically, during the whole period, land reclamation and large-scale maintenance work were carried out at the same time, which caused the secondary pollution and repeated cleaning of the completed land reclamation area.

The reclaimed water system was not opened until the owner concentrated on it, which undoubtedly had a great impact on land reclamation. However, under the coordination of the manager of the property management department, after many communications, I contacted the general contractor to transport the large pieces of construction waste as far as possible. I arranged for a small amount of construction waste to be cleaned up by land reclamation personnel, and I also temporarily borrowed fire water for land reclamation through coordination.

Before the owner went through the formalities of moving in, he carried out daily on-site supervision and inspection, rectified and reworked item by item, and ensured the smooth completion of land reclamation. When EFG Group took over at the end of the year, it was freezing and water could not be used most of the time, so it overcame many difficulties and completed the land reclamation work.

Second, the daily cleaning work management

There are some common problems in the grass-roots employees of outsourcing companies, such as older age, lower education level and greater mobility. Because this project is a villa project, the working environment is only a park and a garage, the conditions are relatively bad, and everyone has a large area and a heavy task. In addition to the regular corporate culture training such as company background and management system, the property management company also conducts cross-training and cycle training with the training of cleaning company's own working system. And in the cleaning company to carry out cleaning tools and cleaning skills training, regularly organize oral assessment one by one, to ensure that everyone improves as soon as possible.

There are also cleaning staff who pay more attention to their rest and diet during their daily work, contact the engineering department to build a cleaning lounge in the garage, and distribute heatstroke prevention and cooling drugs during the high temperature in summer, so that everyone can work with peace of mind.

Since 10, due to the indoor cleaning of the construction party, my property management department has dispatched personnel to clean up the garbage after construction within two months under the condition of tight personnel. 175 times, and cleaned up the construction garbage in public areas for more than 200 times during the maintenance period, which ensured the sanitary requirements of the indoor and public areas before the owner moved in after the construction.

At the same time, in line with the needs of practical work, I summarize and constantly revise various cleaning rules and regulations in my daily work. Updated the company's "Cleaning Work Instruction", and successively formulated and revised a series of management rules and specific measures, so that the management division of labor is clear and the responsibility is implemented to people. According to the field situation, the post division, work flow, responsibilities, safety operation norms, emergency plans and other contents of cleaning personnel were formulated.

In order to check the working conditions of employees at any time, the supervisor of the outsourcing company fills in the working day report and the cleaning patrol checklist I fill out every day. I combine employees' daily work performance, problems found and rectification, communication and cooperation with other departments, and work log on a piece of paper, which reduces a lot of paperwork and makes up for the current situation that I am the only one in the cleaning department to patrol and inspect through communication with security supervisor, supervisor and greening supervisor.

Understand their work and quality through records and lists, so as to be well aware and well documented, and keep them on file for future reference. Wechat platform of property management circle. Work closely with customer service department to handle two complaints about household cleaning problems and take corresponding measures in time to avoid the recurrence of the same problem. Communicate and cooperate with the staff of the sales office and the club to successfully complete the reception task of the superior leaders.

Third, regular disinfection work.

In the routine disinfection work, the company proposed to purchase drugs and equipment by itself, arrange personnel to collect information and consult professionals, and compare and explore in many ways to sort out a set of operation procedures and a list of drugs and equipment suitable for the current situation of the project, which saved the cost. At the same time, it cooperated with the mosquito killer installed in the garage and the weekly disinfection frequency, and achieved due results, and made written records for archiving. Gradually improved the environmental problem of mosquitoes in the park garage.

Fourth, garbage removal.

Since July 1, the garbage removal company has officially entered the market. In the early stage, it was mainly domestic garbage. With the increase in the occupancy of owners and the number of renovation households, the garage of every household is full of construction waste, so there is another garbage patrol in daily work. Make a good estimate and contact the wrecker to enter the site in time.

Some decoration companies mix building materials with garbage dumps. In order to prevent accidental demolition, I designed a form, which was signed by the demolition personnel and the person in charge of the site. At the same time, I also informed the front desk to contact the owner to ensure double insurance.

Looking back on the work in the past six months, with the help and care of the superior leaders, although some achievements have been made, the preliminary cleaning work of the park and clubhouse has been on the right track. However, there is still a certain gap with the requirements of leaders at all levels of the company, and the management level and communication ability are still lacking. Sometimes things are not calm enough, and sometimes rushing for success will be counterproductive. These shortcomings require me to strengthen my study, guide my work with what I have learned, and strive to repay the trust of leaders with better results.

In the new year, I will try my best to do the following work with more enthusiasm and positive working attitude:

1. Strengthen the study and improvement of business knowledge and corporate culture, innovate working methods and improve various management regulations. .

2. Strengthen communication with the supervisor of the outsourcing company, improve the cleaning service quality and work efficiency, and strengthen training in all aspects.

3. According to the company's regulations, gradually establish and improve the assessment management system for outsourcing companies, and improve the work efficiency of outsourcing companies.

Please supervise and correct the above report.