I bought clothes in a physical store. What should I do if the merchant doesn't return them?

Hello, I'm Mianyu, and I have different wonderful information to share with you every day.

Today, let's discuss how consumers can protect their rights and interests, because clothes bought from physical stores will not be returned.

Let's be specific.

Talk it over with the store.

First of all, when you feel that the goods you receive have any quality problems, you can consult with the store first and solve them through consultation to avoid unnecessary disputes.

Communicate with the store manager

If communication with the staff cannot be solved, you can communicate with the person in charge of the store at this time to safeguard your personal rights and interests.

Reporting and complaining business

If you can't find the store directly, you can report the complaint phone at this time and let the third party come forward to solve your trouble.

Negotiate the replacement of goods

If you really can't return the goods, then ask to replace the goods with the same price ratio, which can also minimize your shopping losses.

Media platform exposure

If you can't solve your own problems all the time, you can expose it through the media platform at this time, so that this matter will be spread and concerned soon, which is also very helpful for your rights protection.

When shopping, you should choose some well-known stores to buy goods. Generally, these stores will give you permission to return goods as long as you have the consumption certificate, and there is no such similar dispute.

If you can't solve your own problems all the time, you can expose it through the media platform at this time, so that this matter will be spread and concerned soon, which is also very helpful for your rights protection. What Bian Xiao wants to say here is that when shopping, we should still choose some well-known shops to buy goods. Generally, as long as you have a proof of consumption, these stores will give you permission to return the goods. There is no such controversy.

You can complain as long as you find problems, but the defendant will no longer be liable for breach of contract for goods that have exceeded the shelf life or expired after purchase, and the consumer knows or should know that their rights and interests have been infringed for more than one year. 2. When your rights and interests are infringed, the respondent is under the jurisdiction of the administrative department for industry and commerce.