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How to measure employee's loyalty
What is loyalty? Loyalty means dedication, honesty means keeping promise. Loyalty is a kind of belief and a kind of character. Giving up one's life for righteousness is loyalty to the country, and loyalty is loyalty to love. So how to measure the loyalty of an enterprise employee is a problem that almost all entrepreneurs are thinking about. Is it just loyalty if you don't make trouble or leak according to the system requirements? Is it loyalty to not resign or break your word within the time limit stipulated in the contract just because you are afraid of legal constraints? No. I think loyalty is a responsibility, and "everyone is responsible for the rise and fall of the world" is the responsibility of the people to the country; Respect for the elderly and love for the young, harmony and harmony are the responsibilities of family members to the family; Caring for the enterprise, loving the enterprise as home and sharing worries for the enterprise are the responsibilities of employees to the enterprise. Recently, I have been talking about the phrase "loyalty is better than ability" in enterprise management, which I think is reasonable. The reason why so many entrepreneurs value employee loyalty more than ability is to see the potential value of employees and the long-term interests of enterprises. An employee loves the enterprise and regards the development of the enterprise as his own career. Although his conditions are average, he will work hard and eventually create good results. Although an employee is superior in ability, he is greedy for profits and seeks personal gain by any means, which is tantamount to raising moths, and will one day bring immeasurable losses to the enterprise. Therefore, enterprises should first choose human morality or fundamentals. I remember that there is a saying in the corporate culture of Double Star Shoes that "work is worthy of the heart". It is said that they don't have quality inspectors in the process of shoemaking, but only factory quality inspectors, and the quality of each process depends on the employees themselves. With the concept of "don't do to others what you don't want others to do to you", employees make Shuangxing shoes industry strive for perfection in quality, thus creating a well-known brand at home and abroad. There is another story: a hotel in Singapore has some difficulties in competing with many famous hotels. The customer who stayed for one day left his ticket in his room when he left the hotel to catch the plane. The waiter immediately took the ticket to the airport by taxi and delivered it to the customer when he was in a hurry to pass the security check. This client is the chairman of the Hong Kong Chamber of Commerce. Since then, the hotel has won a reputation for its service and gradually squeezed into the ranks of famous hotels. The behavior of employees sending air tickets is only a temporary idea. She didn't think about what to do if she left her job and deducted her salary. She just thinks that customers are God and it is her duty to serve them well. Therefore, it is entirely up to the operator to loosen and tighten the screws on the machine; Whether the receptionist's expression is smiling or numb depends on her mood at that time, but the result of these unintentional behaviors is "thousands of miles away". Loose screws may cause the engine to fail to work normally; A blunt and vulgar reception may seriously damage the corporate image. A trickle flows into the sea, and only the meticulous work of each individual in the enterprise can produce great cohesion and centripetal force, so that the ship of the enterprise can sail forward forever. Therefore, although loyalty is intangible, it can produce great tangible power. Although silent, it can play a crisp sound that shocks the world. What is loyalty? Loyalty is an obligation, a responsibility, and a dedication that regards the enterprise as life and shares the same fate with the enterprise. Loving the enterprise from the heart and doing your duty for the development of the enterprise is the best loyalty to the enterprise.
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