Take responsibility and don’t make excuses

Napoleon said: "Looking for excuses for mistakes is the behavior of a coward." Indeed, making excuses is not only evading, but also deceiving yourself. Always remember that if we want to be a successful and outstanding person, we should not make excuses when encountering problems, but should take responsibility and seek solutions.

A manager who was annoyed by his subordinates’ “excuses” posted a sign in his office: “This is a no-excuse zone.”

He announced that in September It is "No Excuse Month" and tells everyone: "This month we will only solve problems, no excuses, no reasons. We will do it, we will do it, we will do it!" At this time, a customer called to complain about the problem. The company's goods were late, and the logistics manager said: "It's true, the goods are late. I'm very sorry, it will never happen again next time."

He then reassured the customer and promised compensation. After hanging up the phone, he said that he was originally going to explain the reason for being late to the customer, but thinking that September was the "no excuse month", he did not find any more excuses. Instead, he sincerely apologized to the customer and arranged remedial measures.

Later, the customer wrote a thank-you letter to the company president and spoke highly of the logistics manager's behavior of not making excuses.

?Customers say: "It was surprising and refreshing to me not to hear the same cookie-cutter excuses. The company's No Excuses campaign is a great one."

By downloading this I believe everyone will understand the example: excuses and responsibility are related, and a high sense of responsibility can produce outstanding results. Many people don't know how to work hard to solve problems when they encounter them. Instead, they just think of making excuses to shirk responsibility. This way they will never succeed in life.

Let us take responsibility and say goodbye to excuses!