Property commitment letter

Property Commitment Letter (7 General Provisions)

With the development of society, many places will use the letter of commitment, which is a unilateral expression of meaning and has no contract effect. What kind of promises have you seen? The following is the real estate commitment letter (7 general articles) I compiled for you, hoping to help you.

Property Commitment Letter 1 In order to safeguard the interests of all owners, strengthen the supervision and management of property decoration of Huijin Square and ensure that owners have a comfortable and safe living environment, all owners who decorate Huijin Square must sign this responsibility letter and strictly abide by the relevant provisions in the responsibility letter: according to the Fire Protection Law of People's Republic of China (PRC) and the Fire Protection Regulations of Anhui Province, People's Republic of China (PRC) * * and Order No.61of the Ministry of Public Security of the People's Republic of China, Regulations on Fire Safety Management of Organs, Organizations, Enterprises and Institutions, hereby sign this fire safety responsibility letter, because Huijin Square is a super-high-rise building and combined with the actual situation of this property. Every property user has the obligation to maintain fire safety, protect fire control facilities, prevent fires and report fire accidents. No department or individual may damage or misappropriate, dismantle or stop fire control facilities and equipment, bury or occupy fire hydrants, occupy fire prevention spaces or block fire exits.

The Property Security Department will organize regular inspection and maintenance of fire control facilities and equipment to ensure that they are in good condition and effective. Property users should consciously accept the safety management of the property service center and implement the safety fire prevention work. Property users should be equipped with sufficient fire-fighting equipment according to their actual situation. Fire fighting equipment should be placed in designated places, and it is not allowed to be moved or used for other purposes at will. It is not allowed to pile anything near the fire fighting equipment.

The problems found in the inspection by the security department of the property service center will be rectified in the form of rectification notice at the first time, and the time limit will be given. Overdue rectification, in written form to Huashan District Public Security Fire Brigade for the second time.

Fire safety precautions for owners to use the property in Huijin Square Building of Maanshan Ai Jia Property Management Co., Ltd.: that is, fire-fighting equipment and pipes shall not be changed or removed without authorization when decorating the property. If it is really necessary to change or dismantle fire-fighting water and electricity pipelines and all kinds of fire-fighting facilities and equipment, it must apply to the relevant departments and be implemented only after approval. In the process of renovation, if the owner and the property user change the fire-fighting water and electricity pipelines and fire-fighting facilities and equipment, the operation of the whole fire-fighting system in Huijin Square will be affected, and all the consequences arising therefrom will be borne by the owner and the property user.

The owner will strictly abide by it and promise here.

This responsibility shall take effect from the date of signing.

Commitment (signature):

Xx year xx month xx day

Property commitment letter 2 welcomes you to stay smoothly. In order to provide you with a comfortable, elegant and noble life and environment, Property Management Co., Ltd. will cherish the expectations of every family and strive to be your intimate housekeeper with "sincere service and smile first". Our success is inseparable from your support! All employees now make the following commitments to the Owner:

Customer service professional ethics is guided by the business philosophy of owner first, which permeates every service bit by bit to provide humanized quality service for owners; Keep the owner's information complete and confidential; Timely and accurately solve the reasonable requirements put forward by the owner. Establish the overall image of our company at the forefront of property service management.

Professional standardization of business services. We now have many talents with professional management ability and special operation technology. According to the needs of enterprise development, we will continue to "recruit troops" in the society and hire professionals with excellent management and technology. Follow the market changes and seek development, ensure the quality of service and survive, and provide the most satisfactory service for the owners.

Engineering service is a service to ensure the normal operation of energy output of the whole property. The service is urgent for the owner, and the principle of thinking for the owner is to open the engineering hotline, which basically ensures that the owner is on call. Do regular inspection, maintenance and maintenance. Ensure that equipment failures are reduced through daily work. Do a good job in household registration, inspection signature, quality assurance and information feedback. Effectively ensure the normal operation of the property.

Financial services are detailed and transparent. Property funds are taken from the owner and used by the owner. In line with the principle of reasonable fees and meager profit operation, our company signed a supervision agreement with the owners' committee of the community. Under the supervision of the owners' committee, the financial status will be published regularly, which will facilitate the owners' inspection, increase transparency, reduce unnecessary misunderstandings and enhance the owners' confidence in property management. At the same time, complete financial files and detailed and accurate accounts are required. Strictly abide by the Accounting Law, the Company Law and the Measures for the Administration of Property Service Charges, and organize corporate financial activities by legal means.

Commitment (signature):

Xx year xx month xx day

Property commitment letter 3 1. I voluntarily join xx Property, love my job, have a sense of responsibility, accept the unified management of the company, be able to obey the distribution and transfer in my work, be not picky about the arranged work, have no complaints no matter what position, and do a good job in cleaning in time.

Second, go to work on time every day, wear work clothes and hang work cards, insist on punching in and out, and don't be late or leave early.

Three. Abide by the rules and discipline at ordinary times, standardize the operation, be skilled, fast and efficient, be polite when taking up the post, serve with a smile, be passive, be responsive to the master's questions and arrangements, accept them gladly and never refuse.

Fourth, learn with an open mind and constantly improve the level of work and service. Daily cleaning, weekly cleaning, so that you can take it with you, complete the daily workload with good quality and quantity, pay attention to the proper placement of tools, use cleaning consumables correctly, and maintain the best working condition.

5. Actively cooperate with maintenance personnel to maintain tools and launch facilities, and do not have disputes with owners and customers at any time.

6. Proactive, united and cooperative, able to be on call due to work needs, and willing to complete tough tasks. Strengthen unity, respect each other, learn from each other's strong points, live in harmony, do not blame each other, and do not fight and swear.

Seven, consciously participate in business training, continuous improvement, carry forward the spirit of hard work and hard work, and attach importance to improving the quality of professional services.

Eight, stop when ordered, do what should be done, don't do what shouldn't be done, don't leave work without authorization, don't get together to chat, don't punch in for others, take the initiative to accept the security check of security personnel, don't bring mobile phones, including fruit steamed bread and other foods into the workshop, and don't take anything in the factory, including empty bottles, out of the good image of Anzhong cleaning after work.

Nine, every day before coming off work, I will take the initiative to check whether the tasks in my area of responsibility are completed, carefully check whether the garbage is collected and sent away in time, and strive to hand over a clean and odorless post to the next shift, and then leave after meeting people, and take the initiative to accept the supervision and inspection of the monitor and supervisor, and strive to be excellent and qualified employees.

Ten, save water and electricity, take good care of public facilities, take good care of cleaning supplies, and report to the foreman in time when the roof leaks and pipes are blocked.

Eleven, if there is a violation of discipline, accept punishment.

Commitment (signature):

Xx year xx month xx day

Property commitment letter 4 I. Appearance of the house

1, well maintained, without destroying the original appearance;

2. Exterior wall paint, ceramic tile and other decorative materials have no large-scale shedding and no stains.

Second, the equipment operation

According to the needs of the community work, unconditionally obey the arrangement of the owners' Committee (except in special circumstances), and ensure that the facilities and equipment are in good condition and normal operation.

Three, * * with part, * * with facilities and equipment maintenance and management

1 and unconditionally accept the owner's application for repair and maintenance within 24 hours, and the maintenance system is complete;

2. Regular inspection by professionals to keep all facilities normal and free from potential safety hazards;

3. Ensure the normal operation of water supply and power supply, eliminate preventable hidden dangers as much as possible, and prevent and reduce the shutdown of these facilities.

Fourth, environmental sanitation.

Always keep public areas free of garbage and sundries, so that all owners have a comfortable living environment.

Verb (abbreviation for verb) Green-skinned apple

1, green space without sundry, no occupation, no dead branches, no pests and diseases;

2. Prune the flowers and trees in time, reserve the green space and plant flowers according to the season, so that the community will always have a new atmosphere.

Six, vehicle parking

1. The vehicles of the community owner will be parked in the car in an orderly manner, and there will be no random parking and misplacement of motor vehicles and non-motor vehicles;

2. Foreign personnel vehicles should be parked in the specified direction.

VII. Safety

1, 24-hour duty system;

2, security personnel wear a clearly marked work system, a standardized work system;

3. Strengthen public security prevention, focus on various parts of the community and public security corners, check and check the documents of suspicious personnel, and check their belongings when necessary to prevent public security incidents;

4. Strengthen public security work and assist the owners' committee to eliminate hidden dangers;

5. The security patrol will record the daily patrol situation and handling opinions in detail in the security patrol register.

Eight, fire protection

1, with a sound fire control management system, patrol, check and maintain fire control facilities regularly;

2, regular fire training, to ensure that relevant personnel to master the basic skills of fire control;

3, according to the situation, we will stop in time, and timely report to the owners' committee;

4, according to the fire bionic accident, completes the fire fighting plan, the responsibility to the people;

5. Fire prevention management procedure: alarm-confirmation-fire fighting-report-evacuation-warning.

Nine, special services

We will provide all kinds of paid services and free services according to the owner's requirements.

Commitment (signature):

Xx year xx month xx day

Property commitment letter 5 1. Our company voluntarily accepts the provisions of Party A's management measures for charging property services and its supporting system. If we win the bid, we will voluntarily establish a tripartite account for property fees with Party A before signing the property contract; Or set up a separate branch to ensure the effective performance of the property contract with expired remuneration; Our company is solely responsible for coordinating the implementation of the salary tax exemption system;

2. Our company voluntarily borrows 2 million yuan to transfer to the property management account of this community, and advances Party A's community operating expenses preparation within 6 months from the date of taking over. The loan agreement shall be signed separately by both parties. Our company promises that during the performance of the property service contract of this project, we will borrow money at any time according to the requirements of the owners' committee to ensure that the funds in the property management account are not less than the basic operating expenses of two natural months.

3. Our company voluntarily pays Party A a performance bond of RMB 300,000.00 Yuan, which will be kept by the account of Party A's owners' committee independently. After the performance rate of the property service contract and the compliance rate of the property service quality reach the agreed value of the comprehensive evaluation agreed in the property service contract, the balance will be returned to our company without interest.

4. Within 10 days from the date of bidding, our company will provide a list of 3-5 project managers, including their qualifications and detailed resumes; Selection, interview and assessment of the owners' committee; The owners' committee may unilaterally replace the project manager.

5. Our company promises to implement the project manager responsibility system in the project department, and the relevant administrative management system within our company is only controlled by the project manager. All functional departments within our company will never interfere with the daily work of the project department. The project department authorizes the project manager and the owners' committee to perform contracts on personnel services, materials bidding, office, finance, engineering, customer service, greening, cleaning, security and parking management according to the property service contract.

Our company promises that the revenue and expenditure of the public parts and public * * * of this project will be managed independently by the owners' committee, and our company can accept entrusted operation, set up accounts, pay taxes and manage the remaining funds.

7. Our company promises to accept the entrustment of the owners' committee, recruit and sign labor contracts on behalf of the project office, and pay wages and social security on behalf of the project office; Handle labor disputes on behalf of. Our company promises never to interfere with the unanimous decision of the owners' committee.

Commitment (signature):

Xx year xx month xx day

Property Commitment 6 (1). Seriously abide by the national secrecy laws, regulations and rules, abide by the confidentiality management regulations and work requirements of the group company, and fulfill the confidentiality obligations;

(two), do not provide false personal information, voluntarily accept the confidentiality review;

(3) Not to record, store, transmit or copy state secrets and company business secrets in violation of regulations, and not to keep state secrets, company and customer business secrets carriers in violation of regulations;

(four), not to disclose in any way the contact and understanding of state secrets, business secrets of the company and customers;

(five) without the examination of the competent department of the unit and the approval of the competent leader, articles and writings involving secret and undisclosed work shall not be published without authorization;

(six) do not remember, do not read, do not pass on things related to the work of the unit:

1, I don't remember the meeting content during the meeting service;

2, in the process of cleaning and service, don't look at the documents and drawings on the table;

3. The relevant drawings and materials of the company shall not be taken out of the unit, and shall not be sold without permission;

4. Don't talk about things related to the work of the unit with unrelated people.

(seven), not in this unit with cameras, video cameras and other machines to shoot relevant information and personnel.

(eight), subject to the management of the unit network management; Take measures to strictly guard against computer viruses as required.

(9) When repairing a computer, the hard disk, floppy disk and USB flash drive storing data should be strictly kept to avoid being lost or copied.

(10), the office key shall be managed by a special person. When entering the office for cleaning, two people must enter at the same time or clean in the presence of others, and the office door shall not be closed during cleaning.

(1 1) Destroy the invalid documents in the cleaned garbage and waste for the second time, so as to prevent leakage due to omission.

(12) When leaving the company, if necessary, voluntarily accept the confidentiality period management and sign a confidentiality commitment letter for the resigned personnel.

Violate the above commitments and voluntarily assume corresponding responsibilities.

This responsibility book shall come into effect as of the date of my signature, with a validity period of 2 years. This responsibility book is made in duplicate, one for the responsible person and one for the department (unit) security office.

Commitment (signature):

Xx year xx month xx day

Property Commitment Letter 7 1, Office Services

All-weather telephone answering, usually three times, no more than five times at the latest; Accept the help of the owner 24 hours a day; Go through the formalities of goods release within 3 minutes; The expense settlement business will be completed within 5 minutes, and other inquiries of the owner will be answered within 5 minutes.

2. Complaint handling

Set up a 24-hour supervision telephone to ensure that all commitments are fulfilled and strictly implemented; The host complained that the reception was warm and polite and never shirked; General complaints should be resolved within 8 hours; Serious complaints should be resolved within 5 working days.

3, decoration approval

Simple decoration 1 working day for approval; Complex decoration should be approved within 3 working days; Deal with it on the day of completion acceptance.

4, special needs (about) service (now only including paid housekeeping and paid maintenance)

Follow-up within 3 hours of general service; Complex services will be followed up within 24 hours.

5. Public facilities (except municipal network)

All public facilities in the community are operating normally; Fountains and pumps can work normally;

Fire water supply 100% normal operation; 99% normal lighting is guaranteed on the pavement of the residential area; The elevator, power supply and water supply system failed within 30 minutes.

6. Security system

All-weather anti-theft and anti-robbery security patrol duty; 24-hour CCTV monitoring lobby, parking lot and elevator; The annual crime rate in the community shall not exceed one thousandth (subject to the approval of the Public Security Bureau); Civilized duty, meet the vehicles and owners entering and leaving the community;

7. Cleanliness and hygiene

The quality management system of ISO900 1 and the environmental management system of ISO 1400 1 are the working standards of cleaning and sanitation management in residential quarters. The ground is clean and free of sundries, and the garbage is removed in time to ensure that sundries are not pushed around. The timely rate of owner's complaint handling is 100%.

8. Landscaping

Ensure that the timely planting of flowers accounts for 10% of the green area of the community, and keep the trees evergreen all the year round, with good appearance, no alopecia areata and no death in pieces. Rockery, sculpture and other garden sketches and garden buildings and facilities can be used normally.

Commitment (signature):

Xx year xx month xx day

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