Summary of cleaning work

Time always slips away in a hurry and our work has come to an end. Looking back on your work during this period, I believe you have many feelings. Do a good job and write a work summary. Presumably, many people are worried about how to write a good work summary. The following are three summaries of cleaning work I have compiled for your reference, hoping to help friends in need.

Summary of cleaning work 1 In the past year, under the unified leadership of the company and with the concerted efforts of Qi Xin, the employees of the department, all the tasks assigned by the company were completed and approved by the owner.

Cleaning is just a business in the property service management industry. It embodies the clean image of industry units, and also leaves a first impression on the owners and the use of visual senses. As the saying goes: look at the ground through the door, sit down and touch the bench. This is the normal state of people's habitual psychology when checking their health.

Looking back, we did this:

First, clean standardization.

On the basis of last year, the work content was refined and the big grading standard was strict. Different areas and different parts have specific scoring evaluation. This is convenient for operation and inspection.

1, according to the standard training, in view of the job rotation and more new employees, the training is conducted by means of regular lectures on theory and on-the-job demonstrations. The squad leader teaches by hand, and the skilled workers pass on, help and lead, giving full play to the professional skills of the squad leader and mobilizing the enthusiasm of the skilled workers. In this way, students are easy to accept and master, that is, they improve their skills and narrow the distance between colleagues, killing two birds with one stone and bringing out the best in each other. Strictly control the training, explain the main points of operation, and be diligent and quick (that is, do it diligently and quickly); First rough, then fine, step by step, people walk things clearly (that is, once done thoroughly, people take all the garbage, sundries and tools away).

2. Do it according to the standard. Divided into two parts, the responsibility lies with people, and the target responsibility letter is signed, so that employees have standards in their hearts, and the daily worksheet is arranged in an orderly manner and operated accurately. Master Zhou is one of the best. The glass door and glass curtain wall in the hall are clean and transparent, and the coffee table and sofa are spotless. Master Yuan carried forward the work style of striving for perfection and cleaned the trash cans on the floor, which was not inferior to men at all and kept the main building clean and tidy. Du Ming Building is being renovated now. In the case of small manpower and heavy workload, several masters also consciously take the standard requirements, move closer to the standard, and strive to approach and reach the standard. Their work can only be described as sweeping the floor and mopping the floor with sweat. More importantly, mobilize personnel to take positive actions without complaint. Master Lao Fan's responsibility area is the most thorough and clean at present. One piece, as far as the decoration stage is concerned, is a rare standard model.

3. Check according to the standard. Don't go through the motions in the inspection work. Put an end to chaos, even if problems are found, we should pay attention to the weight of expectations, try not to hurt harmony, and provide assistance in many ways. There is only one purpose, and the standard does not give up. Routine inspection with constant skills is an indispensable measure for cleaning standardization. Only in this way, the fence will not be a dead letter, and the sanitation of the community will win the satisfaction of the owners and users.

Second, put forward strict requirements for health.

Establishing a national health city is an important decision of the municipal party Committee and municipal government. Over the past year, we have always tightened this ambition and never dared to relax. The situation in this area has been very good.

1, the time required by the superior, strictly implemented; Do it strictly according to the standard. The cleaning time of the square used to be from 8 am to 8 pm. In order to create sanitation, the relevant departments require us to do a good job of sanitation before 6: 30, and then arrange vehicles. Without increasing the number of staff, the two students were changed to the same class in the morning and afternoon, which extended the class time and met the time requirement of creating health care. Admittedly, although the class time has been shortened, the workload has doubled. However, the two masters accepted the assignment without saying anything. At the same time, it is difficult to see cigarette bands and scraps of paper in the huge square without lowering the standards. On a hot summer day, you sweat on a sunny day and water on a rainy day. In winter, I came to work with stars, street lamps swept the square, and went home with cold wind. It's past supper time. It's not easy every day. It's common and commendable. Their professionalism and fighting spirit are worth learning from our owners.

2, the superior requirements for long-term management, we from beginning to end. From the cognitive point of view, health creation is of great significance. From the perspective of job responsibilities, we are the main force. Yes, we must accept the task, be duty-bound, be inspected at any time, and go all out to do a good job in health creation. In the words of two masters: "What to do when checking, what to do at ordinary times" is the same as usual checking. In the process of numerous inspections and unannounced visits, it has also proved one point. The Milky Way is very good, we can rest assured. The leader of the neighborhood Committee said so.

Third, unite as one and stress righteousness.

In practical work, we always remind and ask everyone: don't say anything that is not conducive to unity (don't talk about the length of others behind their backs); Don't spread words that are not conducive to unity, don't gossip, and mind your own mouth; Don't do things that are not conducive to unity, especially when on duty and changing shifts, don't be clever, don't perfunctory, don't fool your companions, and live in harmony. Will be upright, bad style is difficult to exist; Emphasize justice and reduce suspicion. Cohesion of mood and spirit. Take the words of female compatriots as an example: now I am in a good mood and my work has an end. We are willing to suffer a little, and the fees advocated by the leaders are all public. We resolutely obey and are willing to do it. The long-standing practice has been broken, putting an end to the phenomenon that anyone disposes of waste products privately. In this way, the psychology of mutual suspicion and intrigue is reduced and the income is increased. Although insignificant, it embodies a spirit and realm. More importantly, it has promoted unity and enhanced team consciousness. Many of the company's surprise missions can come at once, and they are willing to work without complaint.

Fourth, feeling and helplessness.

In people's imagination, cleaning is common, but anyone can do it. Others can do it, but not necessarily. According to our standards, we will never do it at the meeting. We should have a process and feel it with our heart. Having said that, some people may think that cleaning is reasonable, so don't sell yourself short. Feeling: Some people don't know how to clean.

Summary of 20xx cleaning work, under the guidance and strong support of company leaders, according to the company's work requirements, in line with the property service tenet of "your satisfaction is our eternal pursuit", the company management philosophy of "people-oriented, customer first, honesty first, quality first", with "improving the level, creating benefits and building brands" as the company's development goal and "service first" as the purpose, through Summarize the experience and lessons, find out the shortcomings, and lay a good foundation for the work of 20xx.

1. Personnel management

After the night shift of cleaning, employees' mood fluctuates and it is very difficult to carry out their work. Therefore, under the premise of not affecting the quality of work, we should communicate with employees in various ways to stabilize their emotions. According to the work requirements of each post, we should rationally allocate personnel, assess the workload, strengthen the characteristics and requirements of actual operation, and adjust the shift and duty time, so as to basically meet the requirements of cleaning operation without increasing the number of personnel.

At present, there are 14 people, and 9 people have left and transferred jobs this year.

Among them, the reservoir area was transferred 1 person, and 8 people left their jobs.

train

Train new cleaning staff in different positions in cleaning theory and practical operation, so that cleaning staff can master cleaning knowledge and meet the requirements of office cleaning.

On the premise of training cleaning staff in cleaning manual, combined with the actual situation in the work, the following training is focused on: classification and use of cleaning agents, cleaning procedures, cleaning stainless steel ornaments, cleaning furniture, cleaning ashtrays, cleaning wallpaper, cleaning and maintenance of elevators, and handling rust.

We have strengthened the training of staff assessment system, excellence and standards implementation, and established the sense of responsibility of staff. At present, employees have been able to work hard and complete according to the prescribed standards, but they still need supervision and management in observing work discipline, behavior and other details. The next step is to strengthen this kind of training and make it a habit.

After continuous training and running-in, the cleaning staff has adapted to the existing management methods and workflow, and the staff is basically stable.

3 Clean working mode

Under the guidance of the leaders of the group company, "unmanned cleaning" and "natural cleaning" have achieved good results.

On the basis of the original day shift, it is divided into two shifts, and the main cleaning work is carried out at night shift. In order to ensure the sanitary quality while implementing "unmanned cleaning", the frequency of cleaning inspection has been strengthened. With the existing staffing of 7F- 16F, a cleaner can basically solve health problems at any time within 30 minutes. However, during the rush hour 1 16f, it often happens that the cleaning staff 1 hour can't enter the men's bathroom, which leads to the dirty toilet.

In the aspect of "natural color cleaning", the cleaning frequency has been strengthened, from the original fixed planned cleaning to cleaning at any time. When dirt is found, it should be cleaned immediately to restore the original natural color, which has achieved good results, but the cleaning cost has increased. Recently, due to the construction of the second floor and municipal roads, the overall environmental dust is relatively large. Although cleaning has been strengthened, the overall sanitary condition has not met the requirements, and the cleaning cost has increased. After the construction is completed, it will be thoroughly cleaned to meet the hygiene standards.

In order to ensure that the elevator carpet hygiene meets the standard requirements, vacuum every 20 minutes.

4. Completion of cleaning work

(1) Complete the establishment of cleaning staff and timely correction of working mode.

(2) Complete the daily sanitary maintenance of the public areas of the building.

(3) Complete the land reclamation of the newly settled floor.

(4) Complete the stone crystal hardening treatment and carpet maintenance of the building.

(5) Complete the removal of construction waste.

(6) Finish the second cleaning of the external wall of the building.

(7) Complete the peripheral ground scouring work.

(8) Clean the B 1 parking lot twice a month. (Not responsible for daily cleaning)

(9) Complete special cleaning service. Secondary crystal surface treatment of stone floor in reservoir area and cleaning of carpet, bedside and sofa. Clean the carpet on the third floor.

(10) Finish waxing and maintenance of wood every quarter.

In the summary of the annual work, the cleaning department reported to Suzhou Cleaning Company. Under the guidance and strong support of the company leaders, according to the company's work requirements, in line with the property service tenet of "your satisfaction is our eternal pursuit", the company's business philosophy of "people-oriented, customer first, quality first", "exceeding the level, creating benefits and building brands" were taken as the company's development goals, and "service first, customer first"

Through the joint efforts of all the staff in the department, we have carried out a series of quality service work, and now we will make a brief summary of the work in the past year.

Summarize the experience and lessons, find out the shortcomings, and lay a good foundation for the work of 20xx.

First, personnel management and training:

1) After the establishment of the cleaning department, employees' mood fluctuated and it was very difficult to carry out their work. Therefore, we communicate with employees in various ways to stabilize employees' emotions without affecting the quality of work. According to the needs of the work, the building number where the cleaning staff is located has been readjusted, which basically meets the requirements of cleaning in domestic industries. Now there are 12 female cleaners and 6 male cleaners.

2) The new cleaner shall be trained by the monitor, and practical training shall be conducted for different positions, so that the cleaner can master the common sense of cleaning work. Meet the work requirements of cleaning residential buildings.

3) Strengthen the training of employee appraisal system. Established the sense of responsibility of employees. At present, employees have been able to work hard and complete according to the prescribed standards. However, there is still a need for supervision and management in observing work discipline and behavior. The next step will be to strengthen training in this area and make it a habit.

Second, the completion of cleaning work

1) Due to objective difficulties such as water supply and ice and snow roads in winter, the company leaders sympathized with the employees and asked to drag the corridor the next day. But according to the actual situation of the corridor, after consulting with the monitor, I can almost insist on mopping the floor every day. The windowsill, window frame, stair edge, tube well, tin foil and meter box in the corridor can basically be wiped, so that the corridor is fresh and clean, and small advertisements in the building can be found and handled in time.

2) In the process of clearing snow, everyone is also working hard with Qi Xin to complete their duties.

Service, taking pains to help others complete their tasks, has increased the cohesion and centripetal force of our team. In addition to taking part in the snow removal task of all the staff of the property, male cleaners will also clean up the domestic garbage every morning and continue to clean up the hard covers of the whole park and individual branches in the afternoon.

3) After the new buildings are opened one after another, the chaotic cleaning of the corridor sanitation and cleaning market in Area C can also take the initiative to complete daily maintenance under the supervision of the leaders.

4) After B11# and 13# are opened, the external cleaning will clear the snow and garbage in front of the building in time.

Third, health quality supervision.

With the approval of the provincial property management office, cleaning strengthened the supervision of work quality, completed the filling of forms, used various records and systems to control work quality, and summarized the problems existing in the work, further corrected them, and achieved good results.

Fourth, cost control.

A bag of cleaning powder for women every month, a pair of rubber gloves, a mask every month, two steel balls every month, and a greasy knife for everyone.

Men clean brooms once a month, lineman Suzhou Cleaning Company sets one, a winter cotton-padded jacket and a mask.