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What are the ways to express condolences?
What are the ways of expressing condolences?
What are the ways of expressing condolences? Condolence is a Chinese word, which means comforting greetings. Including condolences to military families, martyrs, model workers, heroic models, and recipients of various outstanding medals and awards; condolences to orphans, widows, disabled people, and extremely poor households, so what are the ways of condolences? What are the ways of condolences 1
Condolences Form:
1. Ceremonial type and substantive type. Ritual condolences usually refer to condolences to others out of emotional sympathy and moral responsibility. Substantive condolences refer to condolences used between acquaintances, especially those with close relationships, to help others resolve dangers, annoyances or worries, make them forget their sorrows, and turn their worries into peace. In specific form, visit-style condolences. Visiting and expressing condolences is a kind of condolences carried out through visits, conversations, persuasion or silent exchanges with the object of condolences.
2. Letter of condolences. Correspondence-style condolences refer to condolences to the recipient of condolences in the form of letters, telegrams, faxes, emails and other written forms.
3. Gift condolences. Gift-style condolences are condolences in the form of giving condolences* gifts to the recipient of condolences. The gifts given to the recipients of condolences should be ingenious and have profound meanings. They can express emotions through objects, inspire people to progress, and make people happy. It is generally believed that flowers, books, audio tapes, laser discs, etc. are all widely used condolences. In addition, items such as food, clothing, and cash that can relieve actual difficulties or help the recipients of condolences are also used as condolences.
Deep concern:
1. Show genuine sympathy. Condolences should be positive rather than negative; sympathy should focus on encouragement rather than making the other person feel discouraged.
2. Provide help as much as possible.
3. Have a certain amount of patience.
4. Try to make the person receiving condolences feel at ease. Specifically, we must grasp the scale when expressing condolences. The first is to avoid committing taboos; the second is to avoid exposing shortcomings; the third is to avoid adding sorrow; the fourth is to avoid pity; the fifth is to avoid remembering pain; the sixth is to avoid assumptions; the seventh is to avoid making lies; and the eighth is to avoid joking. What are the methods of condolences 2
Methods and techniques of condolences during festivals
1. Highlight the key points and choose the right objects
Different festivals have different objects of condolences, such as During Army Day, the focus of condolences is on the local garrison, including officers and soldiers of the Ministry of Human Resources, Fire Fighting Squadron, Armed Police Squadron and other units; during Teachers’ Day, condolences are mainly on educators and teachers; during Women’s Day, condolences are mainly on female comrades.
Similarly, different organizations have different objects of condolences. For example, during the Spring Festival, the condolences of sub-district offices can focus on needy old party members, households with difficulty in family planning, disabled people, needy families, etc.; the general party branch, The party branch's condolences during the Spring Festival can focus on old party members, veteran cadres, etc.; the grassroots township party and government's New Year's Day and Spring Festival condolences can focus on key preferential treatment recipients, subsistence allowance recipients, centenarians, people with five guarantees in nursing homes, orphans, poor party members, Model workers in need, employees in need, veteran cadres in need, rural poor households, people affected by disasters, left-behind children, empty-nest elderly, etc.
Generally speaking, the objects of condolences can be considered from the following aspects: First, advanced figures who have made outstanding contributions and outstanding performance to the unit and organization, such as model workers, advanced workers, and high-level talents of the unit wait. The second is injured, sick, and disabled employees. Some of these employees are injured, sick, or disabled due to work-related injuries, and some are injured, sick, or disabled due to personal reasons. The third is employees whose families have financial difficulties. The fourth is some special groups, such as women, children, military families, bereaved families, disaster-stricken families, etc. The fifth is the retired leaders and veteran cadres of the unit.
2. Various forms, focusing on condolences
Condolences can be carried out during New Year's Day and Spring Festival, as well as on Women's Day, Children's Day, Army Day, Teacher's Day, and Mid-Autumn Festival. , National Day and other major festivals.
In addition to holiday condolences, daily condolences can also be carried out. Daily condolences items mainly include items such as "birth, old age, marriage, childbirth, illness, and death".
Birth, refers to the employee's birthday; old, refers to retired employees, employees with 30 years of service, etc.; marriage, refers to newly married employees; childbirth, refers to the birth of children by employees; disease, refers to the illness of the employee himself and his immediate family members (spouse, parents, children) The illness is hospitalized; therefore, it refers to the death of the employee himself or his immediate family members.
Condolences can take many forms, such as condolence performances, tea parties, symposiums, symposiums, and get-togethers. You can also door-to-door gifts of fruits, flowers, wreaths, gifts, and food such as grain, oil, and eggs. and health products.
3. Clarify the purpose and reflect care
The purpose of condolences is different for different objects and holidays. For example, condolences for work-related injuries are mainly aimed at stabilizing employees' emotions, understanding their injuries and family difficulties, and coordinating to help solve them; condolences for serious illness focus on emotional condolences, understanding the actual situation of employees' families, and considering whether to provide further assistance; and employees' families suffering from disasters. The purpose of condolences is to send warmth and harmonize employee relations, and to help contact relevant departments to coordinate work; condolences on the death of an employee should reflect the care of the unit, and help contact, coordinate, and deal with the aftermath; condolences on funerals of family members of employees should convey the care of the unit and caring, coordinating and contacting employees to deal with family matters during vacation, and helping to deal with the aftermath; expressing condolences to employees' family members who are seriously ill, showing the true feelings of the world and the warmth of the unit, alleviating employees' anxious thoughts, and harmonizing relationships; expressing condolences to employees in difficulty, sending warmth to the hearts of employees, Stabilize employees' working mood and maintain employee relations.
For another example, during the Army Day, condolences to the garrison, disabled soldiers, military martyrs, key recipients of special care, and retired soldiers with special difficulties should reflect the theme of supporting the army; condolences to teachers during Teachers' Day should reflect the theme The theme of respecting teachers and valuing education; visiting model workers during Labor Day should reflect the theme of respecting workers, setting examples, and promoting advanced models.
4. Carefully select personnel to participate in condolences based on actual conditions
The selection of personnel to participate in condolences is very important, as it is related to the level and level of condolences, as well as the effect of condolences. Generally speaking, it is better for department leaders to lead the team for daily condolences; and for some important festivals, the leader in charge or the main leader of the unit needs to come forward in person. When giving condolences, the higher the position, status, and identity of the team leader, the more it can reflect the care of the organization and the better the effect will be.
According to the specific circumstances of the condolence, the personnel participating in the condolence can be adjusted. For example, when visiting retired employees on holidays, the team can be led by the leader in charge of retirement work of the unit, accompanied by the main person in charge and staff of the retirement management department; if it is to visit the retired leaders of the unit, in order to show the importance, the team can be led by the unit. The main leaders lead the team. For another example, when visiting seriously ill employees during the holidays, the team can be led by the main person in charge of the trade union, and accompanied by the trade union staff, the main leaders of the employee department and office personnel.
If there are many people to express condolences during holidays, you can formulate condolence implementation measures or condolence management measures, establish a long-term mechanism for employee condolences, and standardize condolence expenditures, standards and other matters; you can also target a certain holiday, Formulate a detailed implementation plan for holiday condolences activities, clarify the guiding ideology, clarify the objects, places, time, participants, as well as condolences methods, standards and itineraries.
5. Make proper arrangements and prepare carefully
First of all, prepare the background information of the condolences recipient. Before condolences, you must understand the relevant situation of the condolences recipient in detail in order to enhance the pertinence during condolences. , there are *** the same topic.
The second step is to make various material preparations. For example, buy in advance and prepare relevant condolence items, and do not buy in a hurry. When purchasing condolences or giving gifts, you must follow the relevant requirements and standards of the unit and try not to exceed the limit.
Again, prepare transportation. Since the departure locations of the condolences participants are different, it is necessary to choose the departure location properly. You can start from your work unit, or you can meet at a certain location; you can choose your work unit's bus, or you can choose taxis, private cars, buses and other means of transportation. But the premise is that we can arrive at the condolence location in time, without delaying time and affecting everyone's schedule.
6. Contact in advance to confirm the location
Due to different people and different holidays, the location of condolences is often different. Generally speaking, the main places for condolences include work sites, hospitals, and homes of the condolences recipients.
If tea parties, symposiums, get-togethers, etc. are to be held together, you can choose to hold them in the unit's conference room, auditorium, etc.
For Labor Day and Spring Festival condolences, we often visit and express condolences to cadres and workers who stick to the front line, and need to go to the work site; for Teachers’ Day condolences, we go to classrooms and offices more often; for employees who are sick and hospitalized, we often choose to visit the hospital; employees For newlyweds, condolences are usually given at the wedding venue or wedding banquet; for condolences on Army Day, they are usually sent to the military camp.
7. Sincere condolences unite people's hearts
When expressing condolences, you should be emotional, choose the entry point of the topic, and never aimlessly. Generally speaking, the topics can be chosen from the following aspects: the development status and achievements of the unit; the outstanding deeds of advanced figures; the condition, injury, treatment situation, etc. of the condolence object; the family situation and practical difficulties of the condolence object, etc.; the position The progress of the work and future development, etc. Sometimes, it is also appropriate to talk about the country's situation, current hot topics, etc.
When expressing condolences, except for special circumstances such as funeral condolences, the topic should be as relaxed as possible to create a warm, pleasant and harmonious environment, so as to shorten the distance with the object of condolences and fully reflect the humanistic care of the unit, thus Achieve the role of uniting people and inspiring motivation.
8. Do a good job in publicity and enhance cohesion
After the condolences, publicity work should be done well. The accompanying personnel should write a press release in time. After being reviewed by the leader, it can be published on the unit's website, newspapers and periodicals. and briefings can also be broadcast by the unit’s TV stations and radio stations, and new media can also be used to timely communicate through Weibo, WeChat groups, QQ groups, etc. The main purpose of news publicity is to let more employees know about condolences and produce good effects on a larger scale, thereby warming people's hearts, enhancing cohesion, stimulating the enthusiasm and initiative of the majority of cadres and workers, and making new contributions to the development of the unit. .
When writing a press release, it is necessary to state the time and place of condolences, participating leaders, more detailed condolences, etc., so that the public can understand as much as possible the full picture of the incident. However, it should be noted that condolences to some model workers, advanced figures, old leaders, etc. can be written by name according to their identity and status; however, condolences to some injured workers, employees in need, etc., generally do not write names. What are the ways to express condolences? 3
Condolences generally express care and concern for subordinates or people who are injured, labored, toiled, sad, or have lower positions or status than themselves.
Condolence means comforting greetings. The word condolences comes from "Book of the Later Han·Jun Zhuan of Song Dynasty" "Jun Zifuyu went to the palace to express his gratitude, and the emperor's envoy went to Huangmen to express condolences because he was staying to recuperate from illness." The theme of condolences activities is to express deep concern for the object of condolences. You cannot ask for instructions or make work arrangements during condolences, or even get involved in irrelevant matters. The condolences should be sincere and sincere in providing help and solving difficulties. In particular, when condolencing condolences for injuries, disasters, or misfortunes or blows, we should try our best to make the recipients of condolences feel at ease, and do more work to resolve, enlighten, and comfort them.
The method used for condolence activities needs to be carefully considered and chosen. Different condolences objects, different condolences reasons, and different methods. Some condolences can only be expressed through individual condolences and individual conversations. No one else is present, so there is no need to worry about it and there is no need to cover up. Some must organize collective condolences with a certain number of people and scale, such as condolences to disaster areas, construction sites, and work sites. Too few people will affect the effect.
How to use the consolation money given by superiors
Legal analysis: The consolation money given by superiors should be used as an extension of the retired personnel’s extra training expenses as employees Welfare can be disbursed as employee welfare expenses during financial processing. When disbursing, there should be proof of actual expense or proof of receipt by the payee. Whether the invoice is addressed to an organization or an individual employee does not affect the expenditure. Therefore, the consolation payments issued by the enterprise to retired employees are collected in the employee salary payable and employee welfare accounts. Since they cannot be deducted before income tax, they are transferred to non-operating expenses when apportioned (or accrued).
Legal basis: Article 14 of the "Regulations on the Commendation of Martyrs" The state establishes a system of commendation funds for martyrs. The gold standard for commending martyrs is 30 times the national per capita disposable income of urban residents in the previous year when martyrs died. During wartime, the gold standard for commending martyrs who sacrificed their lives in war can be appropriately raised.
The martyr commendation fund shall be issued to the martyr's parents, caregivers, spouses and children by the retired military affairs department of the people's government at the county level where the martyr's survivor's household registration is located where the martyr's certificate was issued. Brothers and sisters who are 18 years old and have reached the age of 18 but have no source of income and were supported by the martyrs during their lifetime.
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