Property Target Responsibility Letter

Property Target Responsibility Letter (5 general articles)

In today’s social life, we can come into contact with the responsibility letter in more and more places. The responsibility letter states the scope of responsibility, Responsibilities are mostly used in parallel documents. How should we draw up a responsibility letter? The following is a property target responsibility letter (5 general articles) that I have carefully compiled. I hope it will be helpful to everyone.

Property Target Responsibility Letter 1

1. General Principles

In order to fully mobilize the enthusiasm of project managers and all employees, ensure the quality and stability of project property management services And increase the project property operating income, making the project property management service goals and business goal responsibilities more detailed and specific. The property company and the project manager establish the project property management service goals and business goals. After this responsibility letter is signed, the project will be self-managed. The company will, based on the achievement of project property management service goals and business goals, and the content of the responsibility letter signed by both parties, the project manager will enjoy corresponding rewards and bear corresponding responsibilities.

2. Business objectives

1. The annual income from property management is _______ yuan

2. The total annual amount of property management fees is _______ yuan, and the charging rate is _____

3. The parking fee rate is _______

3. Service objectives

1. Adopt division of labor and assign responsibilities to each person. Establish a sound inspection system, strictly manage decoration approval, and improve file records.

2. Carry out operations according to cleaning work standards and implement regular and scheduled operations. The park and corridors are clean and tidy, and the park is free of dirt.

3. Take measures to strengthen communication with users, visit users regularly, set up user reception days, solicit management opinions, strengthen service awareness, and solve problems for users in a timely manner. Ensure that complaints are handled with results, records and follow-up visits.

4. Implement humanized management, enhance service awareness, enhance communication with users, improve services, and pay attention to collecting user opinions extensively in daily work. There are no major complaints from owners throughout the year, and the owner satisfaction rate is over 95%.

5. The security guard has a 24-hour duty system with a good image. Vehicles and personnel entering and exiting are managed in an orderly manner, patrols are carried out on time, and the records and files are complete.

6. There were no major accidents in the park throughout the year. No security incidents or fire incidents occurred.

4. Project rights

1. The project manager can make departmental organization and personnel reduction adjustments (including personnel recruitment, dismissal, etc.) based on the company's organization and staffing plan for the project. However, the company's opinions must be sought for adjustments to important positions and personnel in important departments of the project.

2. If employees violate the project management system and other regulations, the project staff will be punished in accordance with the company's management system and reported to the company for review and filing.

3． The project manager can, based on the specific conditions of the project, calculate overtime expenses or compensate overtime workers in the form of vacation, and report it to the company for review and filing.

4． If the project participates in social activities that are beneficial to the company's interests or represents the company in industry-related competitions, the company should provide active support. If the project wins honors, the company should give material rewards.

5. Project obligations

1. The project should carry out the property management, charging and operation work of the project in accordance with the property charging and operating objectives set by the company.

2. Projects should provide corresponding property management services to project owners in strict accordance with provincial and municipal property management service standards.

3． Projects should actively cooperate with the company's work, implement company plans and arrangements, and attend company meetings on time.

4． The project has the obligation to accept the developer's entrustment to maintain the property, as well as other tasks entrusted by the developer to the project property.

6. Rewards

1. As of the end of the year, the company had not received any valid complaints from project properties, and the company rewarded the project.

2. The project wins honors and awards for the company and itself. The company rewards the project and individuals who participate in the activities in the form of cash or other materials.

7. Punishment methods

1. If a project fails to serve owners in accordance with provincial and municipal property management service standards, resulting in complaints from owners and affecting the company's reputation, the company will provide project notifications, criticism and guidance.

2. If the company receives valid complaints from owners about the quality of project property services, the company will impose corresponding penalties in accordance with management regulations. If necessary, it will be combined with performance appraisals and deduct annual performance appraisal wages and rewards. Property Target Responsibility Letter 2

1. There will be a major breakthrough in operation and management, a significant improvement in operating performance, and a significant improvement in management level.

1. For the first time this year, the budget turned from deficit to profit.

2. Deepen target responsibility management, heavily reward property service centers and persons in charge who have completed target responsibilities, and impose heavy penalties on departments, property service centers, and persons in charge that have not completed target responsibilities. Major complaints and major liability accidents will be rejected with one vote.

2. Carry out corporate culture construction planning and gradually form the characteristic culture of Chengdu Jimei Property Company.

1. Demonstrate the construction of corporate culture, refine the corporate purpose, service concept, advertising slogan, and development slogan of Chengdu Jimei Property Management Co., Ltd., determine the value orientation of employees, and formulate a development outline for the company's corporate culture construction .

2. Hold a large-scale owners’ social event in De Quentin City to promote real estate sales and property service promotions.

3. Carry out routine inspections and evaluations, select service models on a quarterly, half-year, and annual basis, and fully mobilize employees' work enthusiasm.

3. Carry out human resource development and planning, stabilize the company’s key employees, and cultivate a high-quality property team.

1. Establish an employment mechanism with "internal selection as the mainstay, external recruitment as a supplement, the capable ones promoted and the mediocre ones demoted", and carry out the cause of "strengthening the sense of responsibility of grassroots employees, the motivation of middle-level cadres, and the high-level cadres" The "Three Hearts" activities of "Three Hearts", the implementation of the rotation system for middle and low-level managers, and the internal competition system to cultivate a team with strong cohesion and strong combat effectiveness.

2. Improve and improve the training system, explore the training format, training hours, training content, training materials, training incentives, training assessment, training evaluation, training supervision, training teachers, etc., to form a system that is in line with the development of the company Required training mode.

4. Emphasis on details to achieve customer satisfaction.

1. Sort out the company's management system, improve the work process, and use the system to manage people.

2. Promote detailed management and humanized services, and the satisfaction rate of owners in the jurisdiction is over 90%.

3. Improve the quality of after-sales property services for Sichuan Dekun Industrial Company and win potential customers for development companies.

5. Strive for excellence in management to lay a solid foundation for brand-building enterprises.

1. The Zhuyunfang project strives to obtain the title of “Top Ten Excellent Property Management Community” from the Chengdu Property Management Association within 2 years.

2. Strengthen ties with industry associations and expand the visibility of Chengdu Jimei Property Management Co., Ltd., thereby gaining a good reputation from owners and the industry.

3. Do a good job in details, create a brand, and realize that the community under your jurisdiction reaches the district (city, county) excellent property service community. Property Target Responsibility Letter 3

In order to further effectively promote the comprehensive implementation of department target responsibilities in 20xx, after research and decision by the head office, a target responsibility letter was signed with the Property Company.

1. Pay attention to safety.

Conscientiously implement various policies, regulations and rules and regulations of the relevant industries of the superior authorities and the group company, effectively do a good job in the annual operation and management of the department, fully implement various management responsibility systems, and strive for quality and efficiency Overall improvement. Timely investigate all types of accident hazards and formulate effective rectification and preventive measures. Provide property supporting services to ensure the normal operation of water, electricity, heating and all logistical support facilities and equipment for all departments of the company, merchants and residents, and insist on regular inspection and maintenance to ensure that the equipment is intact and operating normally. Preparations for submitting annual elevator inspections should be made as early as possible every year.

If a major liability accident occurs due to failure to fulfill responsibilities or ineffective work and causes economic losses, the head office will seriously investigate the financial responsibility of the direct leader and the person directly responsible, and compensate according to the degree of loss.

The top leaders of each department and unit are the first person responsible for safety production and have overall responsibility for the safety production of their department and unit. They are responsible for the leadership of operations and safety and have direct leadership responsibility for safety production.

2. Improve economic benefits.

Economic indicators: Recover all expenses in full according to the standards set by the head office, and turn them over to the financial department on time to ensure that the accounts are clear, reasonable and standardized. Continue to develop, increase charging items, and increase gross profit by xx million yuan based on 20xx. We must keep clear accounts of the charge items such as facade houses, rental houses, and residential property fees, charge fees in a timely and reasonable manner, and strive to collect all receivables on schedule without delay or arrears.

3. Improve service quality.

1. Establish and improve various systems, job requirements, and safe operating procedures so that work can be followed, improve service quality, and avoid expressions of service concepts that are too abstract, making it difficult for employees to understand or create ambiguity .

2. Pay attention to employee training, enhance employee service skills, establish a corporate culture oriented by merchants and residents, conduct comprehensive real-time supervision of service execution, and solve problems immediately if found.

3. Continuously improve the information technology management system to ensure the efficiency of management and bring corporate management to a new level.

4. Establish a backbone leadership team.

Establish a highly cohesive and efficient team leadership team, establish a good atmosphere of loyalty and professional ethics among all employees, and build a harmonious situation in which employees are loyal to the company and the company is responsible to its employees, thereby improving the company's cohesion and centripetal force. Adhering to a truth-seeking and pragmatic work style, we must tell the truth, do practical things, and seek practical results. Strengthen the construction of team style, improve work style and working methods, strengthen the sense of responsibility, improve work efficiency, achieve the unity of work efficiency and effectiveness, improve the organizational mechanism, and strengthen leadership functions. Property Target Responsibility Letter 4

After full consultation between the company’s assessor and the person in charge of the department being assessed, the engineering department’s target responsibility for 20xx has been determined; in addition to requiring the person responsible for the target to complete their job with all their strength, they should also ensure that Achievement of the following objectives and tasks. Once this letter of responsibility is signed, both parties must abide by it.

1. Assessment time.

From xx, month xx, 20xx to xx, month xx, 20xx.

2. Assessment objectives (100 points).

(1) Management objectives (40 points).

1. No major safety accidents occurred throughout the year, no public security and fire-fighting incidents occurred, and emergency management was orderly (5 points).

2. The usage integrity rate of property facilities and equipment is over 98% (3 points).

3. The intactness rate of buildings and houses is over 95%, with no falling off, no damage, no random pasting of paper, graffiti and random hanging, and all signs are intact (3 points).

4. Standardized management, sound systems, clear division of labor, clear responsibilities, team cohesion, ownership spirit, and innovative spirit (3 points).

5. Employees should be uniformly dressed, neatly groomed, have a complete attendance system, carry out employee training, and have an incentive mechanism (4 points).

6. Establish a good management image for the company, win honors, participate in social activities that are beneficial to the company, or participate in industry-related learning and exchange activities on behalf of the company (3 points).

7. Handle the takeover and handover with various engineering units, with clear procedures and complete information (3 points).

8. Maintain good communication and work collaboration with company leaders and various departments, obey arrangements, and obey orders (3 points).

9. Optimize and adjust the project organization and staffing plan, but the company’s opinions must be sought for adjustments to important positions and personnel in important departments of the project (3 points).

10. If employees violate the project management system and other regulations, they will be punished according to the company's management system and reported to the company for review and filing (2 points).

11. Provide corresponding property management services to project customers in strict accordance with provincial and municipal property management service standards (2 points).

12. The project should actively cooperate with the company's work, implement the company's plans and arrangements, and attend company meetings on time (3 points).

13. Accept the obligation to maintain the property entrusted by the development company, and other work entrusted by the development company to the project property (3 points).

(2) Business goals (20 points).

1. All payable charges such as water, electricity, gas, property fees, decoration management fees, etc. are complete, there are no omissions or undercharges, the chargeable rate is 100%, and the accounts receivable collection rate is more than 100% ( 10 points)

2. The current accounts are clear and the ledger is intact (2 points).

3. Energy conservation, consumption reduction, expenditure reduction and revenue increase are managed and controlled in an orderly manner, and cost control is effective (5 points).

4. The management ledger of various materials and consumables is clear, and there are records of entry and exit (3 points).

5． The annual income from property management is _______ yuan.

(3) Service goals (30 points).

1. Customer satisfaction with property services reaches over 98% (5 points).

2. Customer complaint handling rate is 100% (4 points).

3. Actively cooperate with various reception and temporary work tasks of the group company (3 points).

4. Establish a complete inspection system, strictly manage decoration approval, and improve file records (3 points).

5. Operate according to cleaning work standards, implement regular and scheduled operations, keep the park and corridors clean and tidy, keep the park free of dirt, ensure daily garbage production, and regularly carry out sanitation and disinfection and eliminate the four pests (3 points).

6. Strengthen communication with customers, visit customers regularly, solicit management opinions, strengthen service awareness, solve customer problems in a timely manner, and ensure that complaint handling has results, records and return visits (3 points).

7. Enhance service awareness, enhance communication with customers, improve services, and pay attention to collecting customer opinions extensively in daily work. There are no major customer complaints throughout the year, and the customer satisfaction rate is over 98% (3 points).

8. The security guard has a 24-hour duty system, with a good image, vehicles and personnel entering and exiting are managed in an orderly manner, patrols are on time, and the records and files are complete (3 points).

9. Regularly maintain the greening of the park, including pruning, fertilizing, watering, weeding, insect and disease prevention, etc. (3 points).

(3) Other work (10 points).

1. Ensure that the scheduled target tasks are completed on time, with quality and quantity (4 points).

2. Be honest and self-disciplined, do not eat, take, hold or ask for customers, strictly abide by the laws and regulations of the country and the rules and regulations of the group company, and eliminate all types of occupational crimes; responsibilities include those of the team you lead Supervision and management responsibilities of members. (6 points).

The responsible person has read, understood and agreed to the provisions of the Target Responsibility Letter, and voluntarily signed the "Target Responsibility Letter" with the company. If the above targets are not achieved at the end of the assessment time, he agrees to follow the "Perception of Internet of Things (Chengdu)" The relevant provisions of the Performance Appraisal Management Measures of Limited Company shall be dealt with.

This responsibility letter is made in duplicate, with the company and the responsible person each holding one copy. Property Target Responsibility Letter 5

1. Purpose.

Ensure the balance between social benefits and economic benefits; promote the improvement of management levels; realize maximum benefit sharing.

2. Establish principles.

Fairness and impartiality; equal emphasis on economic and management performance; a single management office is used as the bonus calculation and distribution unit. The person in charge of the management office shall be the person responsible for this assessment.

3. Assessment indicators:

Divided into two categories: economic indicators and management indicators. The incentive fund is split into specific assessment items according to the weight ratio, and each assessment item is regarded as a single calculation unit. Finally, the year-end awards for the annual projects are summarized.

4. Method for determining the annual bonus base.

1. Projects in xx area

(1) For residential projects, xx yuan/square meter is used as the base of the annual incentive fund. If the building area is less than xx million, it is calculated as xx million. If it is less than xx square meters, the fund base amount of xx yuan will be deducted; if it exceeds xx million building area, it will be calculated as xx million building area. For every xx square meter it exceeds, the fund base amount of xx yuan will be increased.

(2) For office, commercial and villa projects, xx yuan/square meter is used as the base of the annual incentive fund. If the building area is less than xx million, it will be calculated based on the building area of ??xx million. For every square meter less than xx, The fund base amount of xx yuan will be deducted; if the building area exceeds xx million, it will be calculated based on the building area of ??xx million. For each square meter exceeding xx, the fund base amount of xx yuan will be increased.

(3) The basement and other areas (subject to contract provisions) are calculated based on the residential area.

(4) The total base bonus for projects that are not completed or exceeded will be deducted or increased.

2. Project in xx area.

Multiply the xx project bonus base by xx%.

3. Project in xx area.

Multiply 60% on the basis of the xx project bonus base.

5. Fulfill performance appraisals.

1. The management office is the bonus distribution unit. The total bonus of the responsible unit is the sum of the individual bonuses (including negative values) of the assessment. The bonus of the responsible person cannot exceed 40%-60% of the total bonus of the management unit. The responsible person shall prepare a bonus distribution plan and submit it to the Human Resources Department for approval, which will be implemented after discussion and approval by the leadership. For employees who have worked in multiple projects (or departments), the calculation should be calculated on a daily basis based on specific working hours.

2. Regulations on the distribution of bonuses for responsible persons

(1) For a management office with a staff of less than 3 (inclusive) at the management and civilian levels, the bonus for the responsible person shall not exceed the total bonus of the management unit. 60%.

(2) For a management office with 4 to 6 people at the management and civilian levels, the bonus of the responsible person shall not exceed 50% of the total bonus of the management unit.

(3) For a management office with more than 7 management and civilian personnel, the bonus of the responsible person shall not exceed 40% of the total bonus of the management unit.

6. Special terms:

1. The scope of target management responsibility bonus distribution is, in principle, limited to management and civilian staff.

2. If the unit under assessment undergoes major changes in the business environment during the assessment period, resulting in a significant difference between the base of the responsibility system and the actual completion status, the unit under assessment shall immediately provide detailed written materials, and after approval by the general manager , reasonable adjustments can be made to the assessment base, and all adjustment applications after the expiration of the assessment period will not be accepted.

3. The economic performance bonus of the management office that joins this year is determined by the company leaders based on the actual situation of the company and the management office. The management performance bonus is calculated according to the above bonus calculation method. Projects that have been occupied for less than 3 months this year will not participate in the current year. Responsibility assessment.

4. Employees who leave before the year-end bonus is paid will not have their year-end bonus settled.

7. Specific explanations of each indicator. ;