Annual Personal Summary Report of Administration Department

What is a job summary? From the literal meaning, we can see what kind of style work summary is. Work summary is an article you write periodically at work, mainly monthly, quarterly and semi-annually. Next, I'll show you five sample essays in the annual personal summary report of the administrative department, hoping to help you!

Annual summary report of administration department 1

Looking back on the past 20 years, as an administrative clerk of the company, with the care and guidance of the leaders of various departments of the company and the support and help of my colleagues, I have completed my work diligently and practically this year, and I have successfully completed all the tasks assigned by the leaders. I have improved in all aspects, but there are still some shortcomings. I need to continue to study and accumulate work experience in the future, and use my knowledge to make up for my shortcomings. Summarize this year's study and work.

1. Down-to-earth working attitude: Over the past year, I have been down-to-earth, working hard, consciously safeguarding the corporate image of the company, doing a good job and trying to avoid any mistakes in my work. Administrative clerk is a service job, which is more complicated. (1) Provide various services every day to ensure the normal work of the business department, the documents department, the shipping department, the finance department and the design department. (2) The daily work of clerks is trivial, which requires care and prudence, and cannot be neglected, let alone sloppy. (3) Under the guidance of may, the manager of the administrative department, make the memorandum of the day. I put the day's work in the memo and finished it one by one so as not to miss it.

Second, do a good job in administration and personnel wholeheartedly: do a good job in your own work and routine work, assist leaders in maintaining a good working order and working environment, and make all kinds of file management more and more standardized and standardized. At the same time, do a good job in logistics services, so that leaders and colleagues can avoid worries, and under the direct leadership of the department manager, actively do the daily housekeeping work of the department. Daily reception work: when answering the phone, use civilized language, speak warmly and politely receive factory visitors and foreign customers. For those who come to consult or ask for help when they encounter related problems, I will try my best to answer them or convey them to relevant leaders in time to solve them. 2. Material management: make the company's daily office supplies requisition, manage the material requisition, and register the requisition according to the department's requisition. 3. Document management: according to the needs of work, make various forms and documents at any time, at the same time complete the printing, scanning and copying of documents handed over by various departments, and upload and distribute the notices and documents issued by the company in time. 4. Personnel file management: classify and archive the files of on-the-job employees and former employees, electronically scan and archive them, and bind the new employee assessment form according to the annual sorting. 5. Recruitment: check emails, read resumes, and make appointments to arrange candidates for manager interviews and general manager re-examinations. 6. Travel arrangements for business meetings and exhibitions: make travel plans, book domestic and international air tickets and hotels to ensure the normal travel of business travelers. 7. Financial work: review and apply for office supplies and express delivery fees, pay air tickets and hotel fees, and ensure the timely payment of monthly settlement fees of relevant cooperative companies. 8. Express delivery: do a good job in the registration, receipt and submission of domestic and international consignments, regularly check the receipt of customers on dhl and arame__ websites, and report any abnormal express mail to foreign business personnel and relevant leaders in time. 9. Assistance: Assist the department manager to organize and arrange the company's quarterly and annual activities and promote the company's corporate culture.

What I have learned in the past 20 years: Under the guidance of may, the manager of the administrative department, I have learned standardized document management, standardized official document writing, flexible reception skills, and the etiquette image in the relationship between the public and employees. 2. Under the guidance of Lin Luwen, manager of documents department, learn the basic knowledge of foreign trade, international express freight accounting and cost control, network maintenance and computer basic knowledge, and maintenance and repair of photocopiers and printers. 3. Under the guidance of Chang Hong, manager of shipping department, provide English software and learning methods to remind me to strengthen my English study and exercise at all times. 4. jacky, the design manager's guidance: the correct use of photoshop, the simple cover design of the company's archive files. 5. Guidance of business manager echo: Learn how echo handles things in an orderly way at work. 6. Guidance from colleagues in the Finance Department: The expense application form is filled in in a standardized way, and the filing document is bound correctly. 7. Foreign trade salesmen guide ally and lilian: foreign mail in&; Organizing and filing methods to strengthen English reading ability. 8. General Manager Miss Chen's guidance: Make extensive use of the Internet and do everything with your heart. 9. Director Xiong's guidance: If you think something is right, you should make bold efforts, even if there is no result in the end, at least you have tried.

Four. 20 _ _ _ _ I need to work hard and feel that the administrative assistant is a new challenge and affirmation for the company. I hope that through these two months of study, I can strive to improve my work level, adapt to the needs of the work under the new situation, change my working methods in the process of continuous learning, and work hard for the future administrative work. Thank you # # for the training and learning opportunities, and thank you for your help every time. In the future, I will constantly push myself, motivate myself, and always strictly demand myself to do everything with my heart.

Annual summary report of the second administrative department

Over the past year, I have resolutely supported the party's leadership and reform and opening up. Abide by national laws and regulations and do nothing illegal. Abide by social morality and maintain fine traditions. Insist on being honest and doing things in a down-to-earth manner. Be close to comrades with decent style and stay away from comrades with ulterior motives. Do not harm others and benefit yourself, as promised. Stay United and don't pull gangs. Do your own job well and complete the tasks assigned by the leaders.

20____ personal work summary report is as follows:

1._ _ _ Office work. Under the leadership of _ _ _ _ office, do a good job in _ _ _ _ daily affairs, make a good personal work plan, and upload and publish it. Responsible for answering telephone calls, faxes, sending and receiving documents, filing and keeping. Compile the daily duty and holiday duty list of the fleet. Responsible for the registration and distribution of clothing. Do a good job in training and assessment. Do a good job of coordination with higher authorities. Do a good job in cleaning the office Obey the arrangement of leaders and participate in daily duty and law enforcement. Complete other tasks assigned by the leaders.

2.____ Ship engine works. After receiving the sailing order, I made all the preparations carefully and checked all the indicators. Observe the state of the main engine carefully when on duty, and check the cooling water temperature and lubricating oil pressure. And assist sailors in berthing. Not afraid of being dirty, tired and hard, and successfully completing every sailing task. In daily maintenance, I follow the safety rules and operating rules. Carefully check the mechanical and electrical equipment of the whole ship, regularly check and maintain, and do a good job of charging and discharging the battery without interruption. Do a good job in adding and storing oil products. Do a good job in purchasing and keeping marine spare parts. Clean the engine room. Make all kinds of equipment of the ship in good condition and be ready to sail at any time.

I look forward to 20 12. I hope I can take an active part in physical exercise after work. Only when I have a strong body can I work better and make a personal work plan for 20 12. Take an active part in various trainings to improve your ability and level. To read more books and gain more experience, you should visit the great rivers and mountains of the motherland. Try to overcome your impatience and look at things around you with a normal heart. Get into the habit of taking notes at work. Dare to speak at the meeting and put forward your own different opinions.

Administration Department's 3-year Summary Report

In the past 20 years, the administrative human resources department has mainly devoted itself to establishing a human resources management system for the whole operation system. On the one hand, by following the original operation mode of compartmentalization, we will do a good job of service close to various departments to meet their daily needs for human resources; On the other hand, realizing resource integration and cost saving through unified platform and project operation is also conducive to the unification and standardization of human resource management in the whole operation system. The specific work planning ideas are as follows:

I. Personnel Training and Selection

1, unified platform and integrated resource operation recruitment

2. Establish a multi-faceted talent reserve system (including training project plans, issuing reserve cadres, and social talent reserve management, etc.). )

3. Standardize the selection and appointment mechanism of managers.

4. Straighten out the career development channels of a series of personnel and establish a career development counseling and support mechanism.

5. Establish a continuous evaluation mechanism for managers and employees (file system support).

Second, training and culture:

1. On the basis of the original marketing course, the course system strengthens courses such as industry, newspaper, media and economic situation, and at the same time, it improves employees' sense of belonging and responsibility by offering courses such as mentality and corporate vision mission.

2. Operate the training system according to the business school model, pursue the refinement, specialization and systematization of courses, and gradually improve the training systems in Guangzhou, Pearl River Delta, Shenzhen and distribution centers.

3. Integrate various system resources and gradually establish a knowledge management system (cases, textbooks, workbooks, etc.). ) and a * * * sharing platform.

4. Promote the horizontal communication between the three places, as well as advertising, distribution and editing, and promote the interaction of excellent experiences.

5. Carry out various seasonal activities to promote the company's positive culture; Plan all kinds of humanistic care and strengthen the centripetal force of employees to the company; Compile the internal magazine of operators and build an internal communication platform between systems.

Third, salary, benefits and assessment.

1. Carry out the profit-oriented assessment mechanism and implement the salary assessment.

2. Establish and improve a comprehensive salary system (not limited to cash) and internal reward mechanism.

3. Linked with corporate culture, increase the humanization and humanistic factors in the salary and welfare system.

4. Study and try to establish a medium and long-term incentive system.

5. Use the company's advertising resources to establish a platform for group purchase and exchange of employee benefits (such as the exchange of materials needed by various employees).

Fourth, gradually unify the system and management norms.

1, unification of systems, processes and management norms

2. To evade the new labor contract law and issue a new employee handbook.

3. Standardize the job sequence and professional qualifications.

4. Unification of standards and management modes.

Verb (abbreviation of verb) informatization

1, improve the informatization level of existing work.

2, gradually establish a unified human resource management information platform (synchronization or exploration with the company).

Six, close to the business

1. All services are close to business.

2. Implement dynamic follow-up for business departments and employees.

3. Establish information collection and feedback mechanism to provide strong factual basis for managers and employees' evaluation and career development files.

Seven. others

1, to help promote the comprehensive budget.

2. Reasonable control of staffing and labor costs.

Annual Summary Report of Administration Department 4

In 20____ years, all the staff of the Administration and Personnel Department have basically achieved the work objectives of the department according to the company's business objectives and the work tasks of the department, under the correct guidance of the company's leaders, and provided a strong guarantee for the management, service, supervision, logistics and manpower requirements needed for the company's development. Summarized the achievements and shortcomings of 20____ years' work, and formulated the 20 _ _ _ years' work plan.

A, 20 _ _ _ annual work summary

1, institution and system construction

(1) According to the company's development strategy and the requirements of the company's vice chairman, a new company organization was established on the basis of the company's original organizational system in July 20. The general manager is responsible for the system, which consists of six departments: commodity department, operation department, planning department, finance department, personnel administration department and property department, and six managers have been appointed. Each department has set up different posts according to their functions, and determined the heads and foremen of each department. The establishment of organizational structure provides organizational guarantee for the efficient operation of the company.

(2) The established organization is only the skeleton of the human body. In order to operate effectively, it is necessary to give all departments responsibilities and rights. According to the functions of each department, the responsibilities and rights of each department are formulated, and the functions of each post are described, which improves the responsibilities of each department. Make all departments and posts have clear rights and responsibilities, clear division of labor, and adapt to people and posts.

(3) According to the original system and the actual situation of the company, the employee handbook and the company management system have been formulated, and some approval processes and work standards have been formulated according to the needs, so that the daily behavior of the company's employees can be standardized and the work processes can be followed, which further strengthens the company's concept of managing enterprises according to the system.

2. Recruitment management

(1) According to the needs of the company's development, the post setting of each department and the post requirements of each department, this department actively takes recruitment measures. This year, * * * recruited 395 salespeople and * * * recruited self-employed individuals 134.

(2) recruitment channels and recruitment implementation

A. Make full use of local recruitment agencies, timely publish the company's employment demand information on the online recruitment platform, and recruit suitable talents in large blocks such as floor supervisors, security guards, cashier, planners and public works personnel.

B. Actively participate in the large-scale job fairs organized by the Municipal Personnel Bureau and Fuzhou Recruitment Network, and organize to participate in the talent recruitment fairs of Donghua Institute of Technology, which has played a certain role in promoting and promoting the market awareness of Wang Rong Department Store. Since June, this department has recruited sales staff in the form of on-site job fairs in the square, and achieved good results. Recruit about 25-30 salespeople every month, which basically meets the needs of salespeople in the operation department.

(3) Recruitment requirements and procedures

This department implements the recruitment plan according to the company's development needs and job requirements, strictly controls the staffing and vacant departments, and requires all departments to examine and approve according to procedures. Recruiters follow the standards in information release, screening, interview, re-examination and trial.

3. Training and education management

Department store is a service industry, and the driving force for the sustainable development of the service industry is training and education. The top management of the company attaches great importance to training and education.

(1) According to the actual training needs of the company, our department purchased 50 specialized courses. Covers business etiquette, sales skills, personal ability, performance management, workplace mentality and other courses, and copies these courses to the general manager, operation department, commodity department and other departments, and buys some management books for company employees to read and learn.

(2) According to the characteristics of the course and the work of each department, organize the commodity department, planning department and finance department to learn how to be a successful subordinate, organize the employees of this department to learn human resources practice and how to be a successful subordinate, organize the property department to learn how to be a successful subordinate and power professional course, organize the salespeople of the operation department to learn sales skills and other courses, and organize security guards to learn fire safety professional courses and workplace mentality courses. Our department will continue to organize all departments to continue learning, and require timely summary and timely evaluation after training, so as to make the learning and training mechanism coherent, long-term and sustainable.

⑶ According to the development needs of the company, this department cooperated with Jin Zhida training institution to develop the training course of system execution, and invited Jin Zhida's professional trainer to teach. On February 6, 20, 65438, all the middle and senior management cadres of the company participated in the study and achieved good results.

(4) In view of the large number of new employees this year, our department has conducted induction training courses for new employees, and the new employees in the operation department and other departments have been trained, so that new employees have a preliminary understanding of the company's corporate culture and management system, and achieved good results.

4. Performance evaluation management

According to the actual situation of grass-roots employees and the needs of the company, this department has formulated a performance appraisal scheme for the employees of the property department, the cashier of the finance department and the customer service staff of the operation department, and implemented the appraisal according to the scheme. Because the assessment has no specific performance indicators, it can't be quantified, which makes the assessment relatively a mere formality, and the assessment effect can't meet expectations, but it enhances the cohesion of employees to the company, relatively improves the enthusiasm of grass-roots employees, and standardizes the daily behavior of employees.

5. Salary and welfare management

(1) According to the company's development, this department has established a relatively standardized salary system, strictly examining and approving all aspects related to employees' salary and benefits, such as employment confirmation, promotion and salary increase, and earnestly implementing them.

(2) Since August, the examination and approval procedures have been re-formulated, with zero errors in wage accounting and normal and timely payment of wages.

⑶ A performance appraisal system for grass-roots employees was initially established, which improved the salary and treatment of grass-roots employees and increased their enthusiasm for work and sense of belonging to the company.

6. Canteen dormitory management

The management of canteens and dormitories is relatively standardized. On July 20 13, in response to employees' opinions on the quality and service of canteen meals, the company set up a catering committee with the personnel department as the main member. In accordance with the Committee's responsibilities, the Dietary Committee regularly checks the quality and hygiene and safety standards of meals in the canteen, holds regular meetings, and requires the canteen to rectify the problems found in time. At present, the food quality and service in the canteen can be accepted by employees, and the satisfaction of employees is high.

7. Daily management

(1) The logistics support required by the company can be completed in time, and the administrative warehouse and material warehouse can still be managed in a standardized way.

The company's office management expenses for 20 years are more than 70,000 yuan. This department has formulated the procurement management system, office supplies management system and unified waste disposal system, which standardized the work behavior of the department and reduced the daily management expenses.

8. Archives management

According to the company's standardized management requirements, the department set up a file room. The staff of the department are all part-time archivists, collecting all kinds of data of the company in the past year, and sorting, identifying, filing and archiving. The company's archives room has been initially established, and the archives management has achieved initial results.

9. Attendance management

Strictly implement attendance discipline according to the company's attendance management system. Attendant of this department regularly reviews attendance data every month, publishes attendance results in time and punishes them. Wage accounting is strictly based on attendance statistics. Strictly examine and approve the shift schedule according to the actual situation of each department, and handle shift, rotation and overtime according to the examination and approval procedures. The employees of the company can basically attend on time, and the phenomenon of being late and leaving early is rare, which ensures the orderly operation of the company.

10. Supervision and management

The company set up an inspection team in August, 20 _ _, and the members of the inspection team are mainly composed of personnel from the department. According to the authority entrusted by the inspection team, members of the inspection team regularly supervise the company's work and discipline implementation every week, form inspection and improvement reports on the problems found in the inspection, and issue them to relevant departments for rectification. Punish those who violate discipline at work and maintain the authority and seriousness of the company system. The supervision work has played a certain role in promoting the standardized development of the company.

1 1. Team building management

Over the past 20 years, the employees of this department have focused on the company's key work, and directors Nie Chufa and Cui Hanqing have actively supported the department manager and led all the staff of the Administration and Personnel Department to unite and struggle, and achieved certain results. In terms of team management, this department takes encouragement, praise and praise as the management concept, unity and mutual assistance, friendship and tolerance as the purpose, and the overall situation, integrity, responsibility and justice as the spirit to integrate and unite the team. At the same time, the department also advocates becoming a learning and growing team. This department uses platforms such as morning meeting, external training and internal training to encourage it to study more, keep learning, learn professional knowledge, learn workplace mentality, and learn other courses that are conducive to personal growth, so that its employees can continue to learn and grow.

Second, shortcomings in the work.

The 1. management system is still very rough and still needs to be simplified and optimized.

2. The operation process of each department of the company is not standardized, the working standards are not established, and the communication between departments is not smooth enough.

3. Recruitment can basically meet the company's employment needs, but there is still a certain gap. Recruitment efforts still need to be strengthened and recruitment channels still need to be expanded.

4. The recruitment examination and approval procedures are not in place, the staffing is not reasonable, and the phenomenon of overstaffing in some departments is more prominent.

5. The staff turnover rate is high, leaving interviews are not conducted and corresponding measures are not formulated to reduce the staff turnover rate.

6. The training system has not been established, the training evaluation has not been implemented, there is no suitable full-time trainer, and employees' service awareness, sales skills, professionalism and execution are all lacking, so they need to learn and improve.

7. Performance management only evaluates some grass-roots employees, the evaluation system is not perfect, the evaluation process can't be controlled, the evaluation management is a mere formality, and the evaluation results can't be used.

8. The salary system is still relatively rough, and the control of salary standards is not strict enough.

9. The quality of meals in the canteen needs to be improved, and the inspection efforts need to be strengthened.

10. The high office expenses need to be controlled, the procurement examination and approval system and warehousing control need to be strengthened, and the management of office supplies is not strict enough.

1 1. Insufficient supervision, limited supervision scope and weak system maintenance. Supervision is still a mere formality, failing to touch the core content of supervision.

Annual Summary Report of Administration Department 5

Dear leaders and all colleagues,

Hello everyone!

I have deep feelings for our cause. This feeling comes from the company's cultivation of me and from the trust and support of all employees. I know that it is a great responsibility to lead all employees to promote the sustainable and long-term development of enterprises, revitalize and expand enterprises and increase employees' income. So, I have been working hard for this. Now, I will report to the General Assembly for your consideration. Although I haven't been in the company for a long time, I have always been able to deeply feel the work passion and professionalism of our Ryan people. Looking back on the work in this period, under the correct leadership of Yang Zong, we led all employees of the company to work hard, pay attention to quality, see benefits, stress service, unite and struggle, deepen the management content, and successfully completed various tasks and objectives. In 2007, under the correct leadership of Yang Zong's core leadership team and through the joint efforts of all employees, we made certain achievements in corporate culture construction, improvement of rules and regulations, guidance of business policies, project management, on-site management of production workshops, etc. The annual output value was * * * billion yuan, and the output value target set by the company was achieved. An increase of% over the same period last year.

Since joining the company, my team and I have mainly done the following work:

1, actively explore and boldly innovate, establish and improve the company's various rules and regulations, and gradually develop the company's internal management into standardization and institutionalization.

Rules and regulations such as post responsibility, reward and punishment system, and daily behavior management norms of employees have been formulated, and employee codes, office management systems, and personnel management processes have been revised and improved.

2. While building corporate culture, do not forget to improve the spiritual civilization of employees. Intensified publicity of external image, and produced the Corporate Image Visual Identification System (Corporate VI), corporate publicity materials, qualifications and other publicity materials, which provided hardware facilities for external publicity. To some extent, it has improved the reputation of the company.

The enterprise's values, cultural concepts, management concepts, production concepts, enterprise songs and slogans have been clearly defined and established, and the enterprise culture has taken shape.

3. Strengthen project construction and construction management, strengthen post responsibility and improve the quality of project construction.

In order to meet the needs of the company's strategic development, the company has successively issued some systems and methods on project management control, daily management and project target responsibility management, which has gradually standardized, standardized and institutionalized the work of the engineering department. Through the irregular inspection of each construction site, not only the responsibility of the engineering department is enhanced, but also the owner and the supervision unit of Party A have an updated understanding of Ryan, and at the same time, it has won wide acclaim from customers' field visits.

4. Pay close attention to production and strictly control quality and safety.

Over the past year, we have taken production, safety, quality, efficiency and cost control as a long-term and unremitting task in accordance with the management policy, and earnestly grasped the facts. In addition to strengthening the technical and safety training of employees, we also put every responsibility to people in production work, and achieved the expected production goals. The annual product delivery rate was%, the rejection rate was%, and major safety accidents were zero (down% year-on-year).

5. Collect the project funds left over from history and intensify the clean-up.

Solving the company's project arrears problem is a key point of cooperation between me and the finance department. Due to some historical problems, the financial department has a heavy burden. The constant disputes, the avoidance of the Committee and the malicious difficulties have made the finance department deeply tired. In order to solve a series of debt problems between the company and Party A, and deal with a large number of unpaid rights of old projects, I actively cooperated with the Finance Department to collect money, and coordinated my efforts with my colleagues in the Finance Department through various channels in a prudent, pragmatic and contradictory manner. In 2007, * * * completed the project settlement and reported it to 10000 yuan, which created the necessary conditions for the company to withdraw funds as soon as possible and improve its operating efficiency.

6. Actively cooperate with sales and build a diversified service platform.

My team and I actively cooperate with the sales department under the guiding ideology of "sales-oriented". Not only do a good job in sales

Material management and distribution, but also fully cooperate with the bidding work of the sales department.

Second, the problems and shortcomings in the work.

Although some achievements have been made in 2007, we are also soberly aware that there are still many problems and deficiencies in our work, which need to be solved and improved in the future work, specifically in the following aspects:

1, the company's ideas and understanding have not really been unified among employees, and some employees' ideas have not really changed. The sense of responsibility and subjective initiative of employees is not strong enough, and the quality of employees is uneven. Therefore, in our future work, we should attach importance to the construction of enterprise team and spiritual civilization, and strive to build a healthy, harmonious, United and enterprising enterprise team.

2. Staff training and self-motivation have not been implemented. Therefore, in the future work, it is necessary to establish a perfect training mechanism and conduct multi-level and multi-faceted training for employees. The company selects and trains some potential internal trainers in various departments to form talents.

At the same time, the echelon also regards cultivating ability as an important assessment goal of department leaders. Enterprises regard overseas training as the company's reward for outstanding employees and create a good learning atmosphere.

3. Archives management and talent evaluation lag behind. Therefore, in our future work, we should proceed from the specific work reality, according to the enterprise.

According to the different needs of talents, the corresponding evaluation scheme is formulated, the talent pool of enterprises is established, and talents are used as much as possible.

4. Although we have made some achievements in engineering construction management, there is still a considerable distance from standardization and scientificity. On the one hand,

The quality of the project has not improved much, and there are not many excellent projects. On the other hand, the civilized construction on site is not good enough and the overall level is uneven. Therefore, we will fully implement project responsibility management in the future work, starting with strengthening project team building and strengthening project construction process control.

5. The names and titles of some posts are vague and unscientific, which brings unnecessary trouble to management. Therefore: we are

In the future work, it is necessary to clarify the organizational structure, job name, job attributes and job responsibilities.

Three. Preliminary work plan for 2008.

In 2008, our overall goal is to build a harmonious, stable and sustainable Ryan enterprise, making it the most influential thermal insulation construction enterprise in the industry. In 2008, the company plans to complete the total output value of ten thousand yuan. Realize a profit of10,000 yuan. Create provincial civilized construction sites, municipal civilized construction sites and municipal excellent projects. Major safety accidents accounted for 80% of the project delivery quality.

2. In 2008, the total number of the company will reach, including those with master's degree or above and professional and technical personnel.

The difficult year of 2007 has entered the long river of history, and the year of 2008 full of hope and peace is coming to us. "I will strengthen my study, broaden my thinking, improve my working ability and management level, and listen to opinions extensively to achieve higher goals."

Thank you!

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