What are the responsibilities of property customer service in the sales office of new real estate?

1. Be responsible for the specific handling and implementation of the company's administrative affairs;

2. Responsible for the procurement, storage, distribution and management of office supplies;

3. Be responsible for sending and receiving all kinds of letters in the park, and make registration;

4. Be responsible for receiving service requests, visits, complaints, etc. of the operators, carefully keeping records, and promptly notifying the maintenance personnel to come to the house for maintenance; Grasp the progress of complaint or maintenance, and make it clear when handing over the work to ensure the continuity of the work;

5. Pay a maintenance return visit in time, solicit opinions from operators, and feed back the return visit results to relevant departments in time;

6. Answer calls from owners, answer various questions from business owners, report relevant information to department managers in time, assist in coordinating relevant departments, and strive to meet the reasonable requirements of business owners;

7. Assist in organizing and planning various community cultural activities;

8. assist in the design and publicity of the property publicity column;

9. Be responsible for the daily weather update and weather of the LED display on the doorpost.

1. Assist the supervisor to communicate related matters and give play to the role of uploading and issuing;

11. Complete other tasks assigned by leaders.