Shenzhen Metro Epidemic Prevention Guide

Safety Guidelines for Shenzhen Metro Epidemic Prevention and Control

1. Masks must be worn throughout the subway ride: According to regulations, passengers must wear masks when entering the subway station, and when entering the station and purchasing tickets Wear it during the entire process of security check, entering the gate, waiting, riding, and exiting the gate, and please do not take it off in the middle. Those who do not wear a mask will not be allowed to enter the subway;

2. Actively cooperate with the station's "testing" "Temperature" check: Take a temperature check at the security checkpoint, and only if there is no abnormality can you enter the station and board the bus;

3. Passengers holding ordinary Shenzhen Pass Cards and time-counted tickets must register with their real names each time they travel, respectively. Scan the "entry code" and "car code"; users who use real-name authentication tickets such as Tencent ride code only need to scan the "car code"; preferential ride groups such as the elderly and disabled people who pass through the side gate of the station will be required by the station staff Staff will assist with manual registration;

4. Please try to use non-inductive methods such as "scan QR code to pass through the gate" to get on the bus: it is recommended that passengers give priority to "scan QR code", "quick pass" and other methods to get on the bus, and do a good job Protect yourself and reduce the chance of cross-infection;

5. Wait separately and do not get on and off the train in groups: During the epidemic prevention and control period, it is recommended that passengers try to go to both ends of the platform after entering the station, disperse to different doors to wait, and try their best to wait for the train. Widen the distance between queues, get off first and then get on, and do not get on and off in groups;

6. If conditions permit, try to "stand/sit apart from each other": According to the passenger flow situation at the station, check in at the security checkpoint in the station hall and on the train When boarding, try to "stand/sit apart from each other" and keep a certain distance from surrounding passengers;

7. Travel at off-peak hours to reduce risks: The subway is a relatively confined space. In order to reduce the risk of epidemic infection, please travel reasonably Arrange travel time and routes, try to travel at off-peak hours, avoid morning and evening peaks, stations with large passenger flow, and trains or carriages with a large number of passengers, and reduce the gathering of people as much as possible;

8. Record your travel routes: When passengers travel, it is recommended to record the date, time, route, boarding and alighting stations and other information in case of emergency; if you feel unwell, please take the initiative to report the itinerary to the community or disease control unit (use the Shenzhen Metro APP or the WeChat "Ride Code" applet , an electronic itinerary will be automatically generated and can be viewed at any time);

9. Pay attention to hand hygiene: Do not touch your mouth, nose, eyes, etc. with your hands during the itinerary, and at the same time, unnecessary touches should be minimized. After finishing, you should immediately rinse with running water and soap or hand sanitizer for more than 2 seconds;

10. Special groups should avoid taking the subway: Children, the elderly and other groups have lower resistance and are more likely to be infected when going out. When going out, you should try to avoid taking the subway;

11. If passengers feel unwell while taking the subway, they can contact the station staff or call the service hotline 88966 in time and provide the train car number information (car number Located at the top of both ends of the train carriage).