Corporate Culture of Shanghai Datong Travel Agency

Shape and adapt to the future, have no regrets and be good at taking risks.

Datong adheres to the spirit of "leading service and pursuing * * * to win" in the industry, and has the courage to assume the responsibilities entrusted by society and history, becoming a trusted and proud enterprise of society, employees and customers. Through continuous learning, absorption, innovation and development, we will adapt to social progress, market changes and changes in the demand of end tourists, and become the leading and most prestigious tourism group company in China in the future competition. Based on the needs of tourists, it can bring tourists a pleasant travel experience.

Service keywords: humanization, standardization, standardization, value and quality;

Datong shoulders the responsibility of industry integrity and quality, and undertakes the mission of healthy growth of tourism in China. Chase will challenge "irresponsible and shoddy". Adhering to the service tenet of "based on tourists' needs, taking tourists' satisfaction as the standard, bringing tourists a happy travel experience", we always adhere to the enterprise concept of customer demand-oriented, which is reflected in product design, service specification, price, etc., to provide every tourist with inexpensive tourism products and services, so that they can feel the happiness brought by tourism.

Happy tour guide: strive to establish a benchmark tour guide brand in the tourism industry;

Service is the core competitiveness of travel agencies. Datong is constantly pioneering and innovating on the road of improving service level, and "Happy Tour Guide" came into being. "Happy Tour Guide" is a professional, standardized and professional tour guide team, which changes the travel life with love and service, sublimates the travel experience with love service, establishes the trust between tourists and travel agencies, and makes the journey happier! "Happy Tour Guide" will be officially launched after the trial operation, starting from the tour guide, gradually running from some products, optimizing services and never stopping.

"Happy Tour Guide" is a special tour guide team. They are selected at different levels, specially trained, equipped with uniform and beautiful clothes and tour guide equipment, and serve consumers according to uniform and strict service standards. Their service is intimate but not blunt, careful but not unfamiliar. And every happy tour guide, with his own personality and artistic expertise, brings extraordinary happy experience to consumers!

Definition of Happy Tour Guide: Sincere service, creating happiness for tourists, and delivering happiness as an envoy!

The slogan of happy tour guide: Happiness conveys trust, and happiness shines on the journey!

The meaning of happy tour guide: the tour guide conveys happiness to tourists through sincere service and gains the trust of tourists. Let happiness shine all the way and find a happy home in the hearts of tourists.

Service enterprises:

Electric group

Mitsubishi Electric Automation (China) Co., Ltd.

DHL Global Freight (China) Co., Ltd.

Grand hyatt Shanghai

Shanghai shaowansheng food company

Siemens (China) Co., Ltd. Shanghai Branch

Xin jinjiang hotel

Xianfeng High-Tech (Shanghai) Co., Ltd.

International Peace Maternal and Child Health Hospital

Citi Software Technical Service (Shanghai) Co., Ltd.

Shanghai guansong Toyota sales service co., ltd

Sheng Qiang (China) Co. Ltd.

Lenovo (Shanghai) Electronic Technology Co., Ltd.

Baidu (China) Limited

Danmashi Global Logistics (Shanghai) Co., Ltd.

Finisa Photoelectric Communication (Shanghai) Co., Ltd. (1) provides (shapes) a standardized tourism product system;

(2) Providing (shaping) differentiated and characteristic tourism products;

(3) Providing (shaping) tourism products with market diversification and market competitiveness;

(4) Taking "happiness" as the core of product shaping; Let customers feel the true meaning of happiness;

(5) Product design oriented to customer needs;

(6) take customer satisfaction as the product service tenet;

(seven) to provide all kinds of tourism-related derivative products and new tourism services that meet the needs of modern people's lifestyle;

(8) The best choice of all-round travel solution;

Product line:

Economic series:

1) Hyun Tour Holiday Farmhouse;

2) sunset red;

Quality series;

1) Happy products;

2) through train;

Selected series;

1) distinguished and exclusive;

Customized series;

1) niche products;

Self-help tour series;

1) semi-self-help tour;

2) road trip;

3) free travel;

Tourism special train series;

Shanghai famous brand:

20 10: "Xuanyou holiday farmhouse"-the famous seamount Yandang Mountain, spent three days in the scenic spot;

20 1 1 year: Dynamic Xiamen Series and Through Train Series;