How to improve taxpayer satisfaction

Promote online tax processing, add tax windows in the tax service hall, simplify the service process, and maximize the convenience of taxpayers in tax services;

Strengthen the professional ethics education of tax personnel and promote civility When handling taxes, we strive to improve the quality of tax services, and it is strictly prohibited to make things difficult for taxpayers and disrespectful or rude language to taxpayers;

Conscientiously implement the taxpayer visit system, strengthen communication between both parties, and do a good job Policy delivery and tax law publicity work have established a harmonious collection relationship;

Disclosure to taxpayers through various channels such as window consultation, telephone consultation, administrator registration, distribution of promotional materials, bulletin boards, etc. Tax policies ensure that tax policies are conveyed to taxpayers as quickly as possible and meet the needs of taxpayers at different levels for tax-related information.