Carry out the theme activity plan of 315 Consumer Rights Day

Theme Activity Plan of 315 Consumer Rights Day in 217 1

The International Consumer Rights Day is coming on March 15th, 217. According to the work requirements of the State Administration for Industry and Commerce, the Provincial Administration for Industry and Commerce and the Provincial Consumers Association, in order to further carry out the commemoration of 3.15 International Consumer Rights Day, the relevant matters are hereby notified as follows:

1. Unify our thinking, raise our awareness, and increase the publicity of consumer rights protection

2. Should the commemoration of International Consumer Rights Day be closely focused on? Join hands with * * * to govern and enjoy consumption? The theme of 28 is to highlight the purpose of consumer rights protection work to improve and protect people's livelihood and serve local economic and social development to commemorate? 3' 15 International Consumer Rights Day? And the first anniversary of the implementation of the new Consumer Law as an opportunity, firmly establish the concept of consumer first, innovate the rights protection mechanism, strengthen social governance, and constantly adapt to the new situation. It is necessary to further increase the publicity of consumer rights protection, take more effective measures, seriously carry out relevant publicity activities, strive to improve the effectiveness of publicity work, fully display the achievements of consumer rights protection work in the city in 217, and create a good public opinion atmosphere for comprehensively doing a good job in consumer rights protection work.

second, highlight the key points, show the highlights, and earnestly carry out the publicity activities for the first anniversary of the new Consumer Law

March 15th this year is the first anniversary of the implementation of the new Consumer Law. All localities should seize the favorable opportunity, carefully sort out the various consumer rights protection work carried out in the past year, take stock of the effectiveness of the first anniversary of the implementation of the new Consumer Law, highlight key points and highlight highlights in publicity, and earnestly carry out various forms of publicity activities. First, we should strengthen exchanges and cooperation with major news media and conduct all-round and multi-level publicity through press conferences, seminars and online interviews. Second, we should actively publicize the supporting regulations and normative documents such as the Measures for Handling Consumer Complaints by the Administration for Industry and Commerce and the Measures for Punishment of Infringement on Consumers' Rights and Interests, so as to enhance consumers' awareness of rights protection. Third, it is necessary to timely explore and publicize the innovative practices of consumer rights protection and the advanced deeds of grassroots consumer rights protection figures, and enhance the social participation in the cause of rights protection.

third, careful planning, careful organization, and practical implementation? 3。 15?

all localities should carefully plan, organize and vigorously carry out propaganda work? 3。 15 International Consumer Rights Day? Commemorative publicity activities. At the same time, before and after 3.15, we will actively promote in advance and public opinion monitoring ***uo, continue to set off a publicity upsurge, and properly handle social concerns. One is to be in? 3.15? Before, by holding a news briefing and other forms, we informed the effectiveness of consumer rights protection in the past year since the implementation of the new Consumer Law and the new measures for the protection of consumer rights and interests in 217, and deeply interpreted and publicized the Measures for Punishment of Infringement of Consumer Rights and Interests; All localities should actively carry out seminars, special lectures, distribute publicity materials, organize open days and other colorful commemorative activities in light of local characteristics and reality. Second, do a good job with the general administration? 3.15 party? Yes. Propaganda work. Do a good job in accepting consumer complaints and reports on the 12315 hotline at the party site, and publicize the new measures taken by the administrative department to intensify the investigation and handling of consumer infringement cases. Third, it is necessary to take the opportunity of the change of the fifth Council of China Consumers Association to do a good job in the change of the Council of Consumers Association after institutional reform, actively explore new mechanisms for rights protection, and form a new pattern of consumer rights protection with the participation of government departments, social organizations, the masses and business entities. Fourth, do a good job in the disposal of public opinion monitoring. Do it carefully? 3。 15 International Consumer Rights Day? During the period of consumer complaints and reports, timely accept consumer complaints and reports, and actively and effectively deal with hot and difficult issues of concern to the masses. It is necessary to do a good job in dealing with emergencies, strengthen public opinion judgment, enhance the foresight and effectiveness of public opinion analysis, effectively prevent public opinion risks, resolve social contradictions in time, and maintain social harmony and stability.

Fourth, strengthen the organization, actively cooperate and improve the level of consumer rights protection publicity

Local market supervision bureaus should strengthen their understanding of? 3.15 International Consumer Rights Day? The organization and leadership of various publicity and commemorative activities, effectively improve the work style, adhere to the top leaders personally, in charge of the leadership specifically, at the first level, at the next level, to ensure the effectiveness of various publicity activities. We should attach great importance to communication, coordination and cooperation with the mainstream media, enhance the positive publicity effect, expand social influence, strive to achieve articles in print media, images in TV media, voices in broadcast media and news in online media, and raise the publicity work of consumer rights protection to a new level. In 217, launch the theme activity plan of 315 Consumer Rights Day. 2

To solemnly commemorate 217? 3.15? International Consumer Rights Protection Day will further enhance the rights protection capacity of government functional departments and consumer associations, increase the power of safeguarding rights, and create a? Everyone knows about safeguarding rights and everyone participates in safeguarding rights? Good atmosphere, vigorously carry out? Join hands with * * * to enjoy consumption? Theme publicity, this implementation plan is specially formulated.

I. Name of the event

Publicity activities for International Consumer Rights Day on March 15th, 217.

II. Time and place of the event

Time of the event: 14: a.m. to 17: p.m. on March 15, 217

Location of the event: Guomao Plaza on Zhuhai Road

III. Organizers, organizers and participants of the event

Organizers: Huichuan District People's Government of Zunyi City

Organizers: District Market Supervision Administration Bureau and District Consumers Association. Units participating in and inviting activities of District Telecom Company

: Urban Tobacco Monopoly Bureau (invited), District Development and Reform Bureau, District Housing and Construction Bureau, District Urban Management Bureau, District Commerce Bureau, District Agriculture and Animal Husbandry Bureau, District Culture and Broadcasting Bureau, District Tourism Bureau, District Environmental Protection Branch, District Traffic Police Brigade, District Telecom Company and other departments and related production and operation enterprises.

IV. Theme of the event

217? 3? 15? What is the theme of the activity? Join hands with * * * to enjoy consumption? . ? Join hands with * * * to enjoy consumption? The meaning is: First, in the face of the new normal of economic and social development, consumers' associations give full play to the role of bridges and ties, unite the joint efforts of consumer rights protection, build a new pattern of rights protection, and strive to create a new situation of consumer rights protection; Second, according to? Governing the country according to law? Concept, consumer associations mobilize and promote all sectors of society, fulfill the responsibilities and obligations stipulated in the Consumer Law according to law, and better safeguard the legitimate rights and interests of consumers; The third is to strengthen social supervision and education guidance, actively create a safe and secure consumption environment, so that consumers are willing to spend, worry-free consumption, enjoy consumption, and make new contributions to the important role of consumption in economic and social development.

V. Organization and leadership

In order to ensure the smooth development of the activities, the District People's Government decided to set up a leading group for the publicity activities of District 3.15. The list of its members is as follows:

The leading group has an office in the District Market Supervision Administration, with Comrade X as the director of the office and Comrade Cai xx as the deputy director of the office (telephone number: Cai xx1xx), responsible for organizing enterprises, arranging the activities on site, contacting various media to carry out reports, and creating a good public opinion.

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VI. Contents of activities

(1) Publicize the Law on the Protection of Consumers' Rights and Interests, the Measures for Punishment of Infringement on Consumers' Rights and Interests, the Food Safety Law, the Regulations on the Prohibition of MLM and other laws and regulations.

(2) accepting consumer consultation and accepting consumer complaints on the spot. Around the relevant laws and regulations, with the theme of providing high-quality products, high-quality services and safeguarding consumers' rights and interests, we will organize free distribution of publicity materials, introduce consumers to rights protection methods and knowledge of identifying fake and shoddy goods, show the cracked fake and shoddy goods, accept consumer consultation and complaints on the spot, carry out on-site consulting services, introduce knowledge of identifying fake and shoddy products and rights protection skills, and accept complaints in combination with their respective functions.

(3) carry out? Anti-counterfeiting Rights Protection Month? Special inspection activities. From March 1 to March 31, all units should strengthen the organization of personnel to conduct one-month special inspection activities on key commodities and industries such as food production, processing and sales, electrical appliances, auto parts, computer consumables, mobile phones, clothing, tobacco and alcohol, seeds, enterprises producing and selling agricultural products, inspection of tankers, refined oil and special equipment at gas stations within their jurisdiction, and severely crack down on counterfeiting and commercial fraud. Pay close attention to source supervision, improve the consumption environment, expand domestic demand to promote growth and enhance consumer confidence.

VII. Job Requirements

(1) Enterprises participating in this activity are invited by government departments to participate voluntarily.

(2) in order to ensure the orderly development of publicity activities, all participating units should set up publicity points in accordance with the unified planning and designation of the office of the leading group.

(3) The publicity materials and explanations of all units must be easy to understand, and the carrier content of picture materials should be healthy, beautiful and generous.

(4) All departments participating in street publicity should make good preparations for publicity. Each department participating in publicity activities should send a special person to participate, and the participants in uniformed units must wear clothes.

(5) The units participating in the activities should serve the unified arrangement of the leading group office and maintain the environmental sanitation of their respective sections.

(6) The activities should be rich in content and diverse in forms, and the masses are willing to accept them. Avoid forms of play, be diligent and frugal, pay attention to actual results, and avoid extravagance and waste.

(VII) Slogans for this year

1. Implement the Consumer Protection Law to protect the legitimate rights and interests of consumers!

2. Implement the new Measures for Punishment of Infringement on Consumers' Rights and Interests to protect consumers' legitimate rights and interests!

3. Actively carry out the guidance of national consumption education, and lead the people to make scientific and rational consumption, free choice and independent consumption

4. People-oriented, and effectively protect the legitimate rights and interests of consumers. Consumer rights protection in the digital age

5. Talk about consumer fraud? No?

6. Remote shopping, I have? The right to repent?

7. Low-carbon consumption, * * enjoying the blue sky

8 Who will protect my information

9. Consumer rights protection and create a fair consumption environment

1. Resolving consumer disputes and promoting social harmony

11. Vigorously promoting the construction of social credit system

12. Advocating honesty and promoting business and promoting social fairness and justice.