Materials of deeds of head nurses

In daily study, work and life, everyone has used story materials more or less, which can well reflect and publicize the specific spirit of the times. What kind of deeds are standardized? The following is a model essay on the deeds of head nurses compiled by me for your reference only. Welcome to reading.

1 xx years of nursing career, the head nurse has been adhering to the service concept of "saving lives, saving patients first", advocating the consciousness of all-round active service for patients, and striving to provide the safest, best quality and most satisfactory nursing service. Advanced management concept and reformed nursing mode have effectively mobilized nurses' work enthusiasm, created an excellent nursing team with excellent technology and thoughtful service, and accepted the quality nursing service inspection of the Ministry of Health on behalf of the hospital for many times. Humanized nursing work has not only been praised by experts from the Ministry of Health, but also won the trust, praise and recognition of patients, family members and doctors.

First, optimize management innovation reform.

Engaged in nursing management for three years, I deeply realized that the head nurse is the core of a nursing team, and the management concept and work style of the head nurse affect the development and direction of the whole team. Head nurses should constantly update nursing management knowledge, optimize nursing service concept, reform nursing management methods, improve their own quality, enhance service awareness and advanced deeds of excellent nurses, and cultivate a nursing team with strong theory, hard technology and good service.

This year, when the Ministry of Health advocated the national high-quality nursing service demonstration project, as the only head nurse in XX province who contacted the first batch of pilot wards in the hospital, she knew that the medical reform was arduous and responsible. At the beginning of the activity, first of all, lead all nursing staff to clarify the connotation and practical significance of high-quality nursing service, clear their minds and change their concepts. Formulated the nursing concept of "Let smile convey care, let life be respected, let demand become the goal, and dedicate to protecting health", and held the speech contest of "Quality nursing service in my heart", which not only improved the enthusiasm of nurses to implement the "Quality Nursing Demonstration Project", but also summarized and absorbed the nursing needs and improvement measures from the clinical front line, and established patient-centered, patient-oriented, patient-friendly and meticulous.

You can't make a square without rules. According to the working characteristics of the department, establish and improve the rules and regulations of clinical nursing work, post responsibilities, deeds and processes of excellent nurses, and clarify the basic nursing service items and work norms. Graded nursing service standards are publicized in the ward, which is convenient for nurses to consult and supervise patients in the ward. Establish the corresponding inspection and supervision mechanism, and revise and refine the Quality Inspection Standard of High-quality Nursing Service in the Sixth Ward of General Surgery according to the inspection and quality control standards of the health department and the demonstration ward of high-quality nursing service in our hospital, evaluate the quality of nursing work at any time, and correct it in time if it fails to meet the standards, thus effectively ensuring the daily quality of high-quality nursing service. At the same time, the satisfaction questionnaire of inpatient nursing service and the satisfaction questionnaire of peer nursing service were formulated, and the questionnaires were distributed regularly every month to solicit feedback from the third party, so as to understand patients' needs and their own shortcomings, continuously improve nursing services and improve nursing quality. There were no nursing complaints, nursing complications and nursing errors in the department.

Only reform can make progress. There are some disadvantages in the original functional nursing model, such as the inability to take care of patients as a whole and the lack of coherence and humanization in nursing. Therefore, the nursing scheduling mode is adjusted, reformed into responsibility nursing mode, and group responsibility management is implemented, with a person with rich clinical experience in charge of the title of nurse or above as the team leader, who is fully responsible for the evaluation of patients, the advanced deeds of nurses, the formulation of nursing plans, and the guidance and inspection of the work completion of the responsible nurses and nursing assistants in this group. Team members are reasonably combined according to their professional titles and working abilities, and each member has his own patients. Under the guidance of the responsible team leader, formulate and implement the nursing plan and implement various nursing measures for patients.

At the same time, flexible scheduling according to workload and key periods ensures the adequacy of nursing human resources. Combine the positions and shifts of nursing staff, the quantity and quality of nursing patients, the workload of basic nursing and patient satisfaction with performance appraisal. Following the principle of "more work and more pay, better work and better pay" has greatly mobilized the enthusiasm of nurses and effectively utilized nursing resources.

Second, standardize nursing services

With the strong support of the nursing department, with the concerted efforts of all the nurses in the department, and under the drive and influence of others, she and her nursing team have continuously deepened the content of nursing services in order to provide more intimate services to patients. She actively used her brain to set every Tuesday as "basic nursing day" and standardized the basic nursing time that needs to be implemented every week, such as nail cutting. Since the implementation of quality care, she has been enthusiastic, enthusiastic and caring, smiling and serving, and has achieved "five initiatives" in receiving patients: standing up, picking up things, greeting, introducing herself and being admitted to hospital. Patiently explain the "four noes": don't call the bed number directly, don't say that I don't know what to ask, don't say no to difficult things, and the patient complains that it's okay. Uniform and standardized dress, advanced deeds and manners of excellent head nurses, smiling service and dignified behavior. Use polite expressions and take the initiative to use "Hello!" When answering the phone, receiving patients or doing nursing operations. What can I do for you? "Sorry, please wait!" "Thank you for your cooperation!" And other civilized terms, so that you can answer questions and be on call. Enthusiastic humanized service and good behavior instrument make patients feel cordial and warm, and set up a good external image of nursing staff. In the morning nursing, the nurse will greet the patient, "Did you sleep well last night? You look great today! " "How was today?" Start a day of treatment and care. After the infusion, the nurse told the patient the efficacy and use of each bottle of liquid medicine in detail to eliminate the doubts in the patient's mind. Before the examination, the nurse informed the purpose and cooperation of the examination one by one, which relieved the patient's inner fear and incomprehension. The nurse in charge should take the initiative to patrol the ward every day to reduce calls from patients, find problems in time, summarize them in time and improve them in time. Change the patient's address, from the first name in the past to "Aunt", "Grandpa" and "Sister Wang" now. In addition, we took the lead in implementing the telephone return visit system for discharged patients, extending quality services to discharged patients, actively asking about their rehabilitation, and guiding discharged patients to take drugs, inject insulin, eat and exercise. If necessary, carry out blood sugar measurement and health education for patients at home, so that patients can really enjoy the whole process of quality care.

Third, set an example to ensure the quality and safety of nursing.

It is not enough to have a smile and considerate care in nursing work. To achieve warm and high-quality nursing service standards, it is necessary to have superb nursing technology and top ten nurses' advanced deeds. In order to improve the nursing level of the nursing group, she always sets an example in her work and teaches by example. In addition to discussing clinical expertise and technology with colleagues, she always introduces her years of work experience and communication skills with patients to young nurses without reservation. In addition to regularly organizing nursing rounds and conducting nursing theory and operation assessment, nurses are also actively encouraged to take self-study exams, strengthen their study of English and computer knowledge, and enhance their ability to apply clinical knowledge. Give nurses tasks and burdens, and cultivate their nursing ability in practice.

In view of the characteristics of employing more nurses and young nurses in departments, we should strengthen the training of three basics and three strictness in clinical nursing and nurse-patient communication training at different levels, guide patient communication and patient education to be skillfully integrated into clinical treatment and nursing work, and do a good job in health education and psychological counseling for every patient while completing a large number of clinical nursing treatments. There are many patients in the second department and the nursing task is heavy. Every time she rescues a critical patient, she is always the first to go to the scene. One afternoon, after work, a patient with bronchial asthma suddenly changed his condition. She immediately assisted the nurse on duty to establish venous access, collect blood samples, implement ECG monitoring, suck sputum, bring a ventilator, and organize on-site rescue and nursing work. She was busy in the intensive care unit until 9 o'clock in the evening and didn't eat a bite. She didn't rest from work until the patient's condition was stable. In the morning, she came to work in the ward early as usual. On holidays, she always takes care of her colleagues' family reunion, but sticks to her job. She infects and drives young nurses with wordless actions, and daily guides nurses to be honest with each other, the head nurse's advanced deeds and live in harmony, so that each nurse has a sense of belonging and intimacy in the group, maintains a good emotional state, and keeps the nursing group in a positive and good atmosphere, thus improving the cohesion and work efficiency of the nursing group. The overall nursing level of the department has also been continuously improved, and the satisfaction rate of patients with nursing has reached 93%.

"Quality nursing service" is not only the requirement of nursing technology, but also the embodiment of nursing humanistic care. The head nurse cares about the patient's deeds like relatives, and the care, patience and meticulous care for the patient are countless. No matter how bitter and tired she is, she always smiles and soothes and saves her dying life with warm hands and a holy and kind heart. Relieved the physical and mental pain and sadness of countless patients. Her spirit of silently dedicating herself to ordinary work and treating patients as relatives embodies angels in white's good professional ethics. With her love and pursuit of nursing career, she has been highly recognized by patients, and patients are also very satisfied with her service. Some patients and their families even became good friends with her, and she silently contributed to the ordinary and realized her life goals and values. Protect the health of patients and make the flower of quality nursing service more gorgeous with their love!

The deeds of the head nurse 2 angel's dedication the nurse's head goose

Wang Guihua, Head Nurse of Obstetrics, Siping Maternal and Infant Hospital

Comrade Wang Guihua 1986 graduated from Siping Health School and was assigned to work in Siping Maternal and Infant Hospital. I am 44 years old and have been in charge of nursing for 22 years. Now she is the head nurse of obstetrics in Siping Maternal and Infant Hospital. 1997, she took up the post of head nurse. I used to be the head nurse of infertility department, the head nurse of gynecology department and the head nurse of obstetrics department. /kloc-won the title of "advanced worker" in the hospital in 0/0, won the title of "excellent nurse", "excellent party member" and "female post star" for many times, and won the title of "excellent worker in Siping" for many times.

Love their jobs, do their duty, and offer love to patients.

Obstetrics is the most risky department in obstetrics and gynecology, which involves the life safety of both mother and baby. It has a great responsibility and can't tolerate any mistakes. Over the years, she insisted on going out early and coming home late every day, especially during her obstetric work. She went to the treatment area to make rounds and be on duty on holidays, checked the contractions of pregnant women, checked the situation before and after the operation and the baby's situation, helped pregnant women breastfeed correctly, and guided pregnant women and their families to raise children scientifically, which was deeply respected and trusted by their families. She often says to nurses, "As a nurse, we should always keep in mind our responsibilities. We are the guardians of life and people's health. We must regard the patient's difficulties as our own difficulties, be anxious about the patient's urgency, help the patient's needs, and dedicate our love to the patient. "

One night in August 2000, it was raining cats and dogs outside. She is on duty as a head nurse. At about 23 o'clock in the middle of the night, when she came back from emergency obstetric rescue, she passed by the cashier's office and saw a young mother crying with a child about 2 years old. After understanding the situation, she learned that the money she had brought had been spent during the examination because the child had a high fever. Now the children need to be quiet, the money is not enough, and the lover is on a business trip. Looking at the heavy rain outside, she was worried. She immediately took money out of her pocket to help her pay for the medicine, and personally sent their mother and son to a quiet room, and successfully used the medicine for the child. After settling down their mother and son, she left them a trip home. The child's mother took the money with trembling hands, shed tears of excitement and choked up and said, "Sister, how can I repay you?" You are my son's savior! She said, "Now that I have done this, I don't want to repay you. Everyone is caught off guard, and others will do the same. "Another time, she was always on duty. It was around 20 pm. There was a rush of footsteps in the gynecological corridor, and then someone shouted, "doctor, help her!" "She and the nurse on duty immediately greeted her and carried the patient to the emergency room. At that time, the patient was pale and restless, and his pants were covered with blood. Based on her work experience, she guessed that the patient must have miscarried, and immediately informed the doctor and took a series of rescue measures such as establishing venous access, oxygen inhalation and blood preparation. After the doctor checked, he was diagnosed as incomplete abortion and hemorrhagic shock, and needed blood transfusion and curettage immediately. After the money brought by his family paid the hospitalization fee, there was no blood transfusion fee. One of the family members took out the passbook and put it in the nursing station, asking for a mortgage. At that time, when she and the nurse on duty saw that the patient was in critical condition, they made up 1500 yuan without hesitation and gave it to their families together with the passbook, saying, "You should use this money first, and the patient's life is important. "The patient turned to safety after blood transfusion and uterine cleaning. When this family member returned the money, he was moved to say, "You really deserve to be angels in white! Holy and great, you gave my lover a second life. "At the same time, they expressed their gratitude for 200 yuan's money, but they were politely declined. In more than 20 years of nursing work, she has done a lot of good things to help others and facilitate patients, never asking for anything in return. Her family sent countless pennants and thank-you letters to express their gratitude.

She is enthusiastic about her work, sincere to her colleagues and selfless to her patients, but she is deeply ashamed and guilty of her family. In June 2005, my mother-in-law was admitted to a general hospital due to illness. Just when her mother-in-law was dying, she received a phone call from Cory, saying that there was an emergency rescue. She put down the phone, left a sentence "Cory is in a hurry", and went straight to the hospital to devote herself to the intense rescue work. When the rescue was about to succeed, she had a premonition that her mother-in-law was going to die, but how could she abandon this critically ill patient in front of her? So, she made up her mind not to answer the phone and continued to devote herself to the rescue. After 40 minutes, the patient was finally saved, and she also breathed a long sigh of relief. She was very pleased with the smile of the patient's family. At this moment, she suddenly remembered her dying mother-in-law. Without listening to her family's thanks, she took a taxi to the hospital. However, just as she was about to step into the ward, her mother-in-law had left her relatives forever, and her lover cried and said to her, "Mom kept calling your name before she died. I don't know what her old man has to say to you. " She just stood there, tears streaming down her face, mercilessly gnawing at her for the grief of her mother-in-law and relatives. The day after the funeral, she threw herself into her work again, turning her grief into the motivation of her work. She thought that only hard work could comfort her mother-in-law under the grave.

Strict self-discipline, cohesion, training excellent nursing team.

The head nurse is the grass-roots manager and leader of the nursing team and must always play an exemplary role, so she is strict with herself in everything in her work and life and sets an example everywhere.

The obstetric nursing team is young, and many nurses live in other places. They are eager to go home every holiday. She tried her best to help them shift shifts, actively satisfied the wishes of every nurse, and let them devote themselves to nursing service with high enthusiasm and pleasure. This spring festival, a nurse is catching up with the shift on New Year's Eve. Because her home is away from home, she wants to go home for the New Year. When she was at a loss, Comrade Wang Guihua offered to be on duty for her. The nurse said with tears, "head nurse, I can't let you take her place." Your brother-in-law works in other places all the year round. Your family needs reunion for the New Year! " She smiled and said, "You have been married for a short time, and your family needs you more." In this way, she went home happily.

She closely unites department nurses, leads everyone to learn majors and techniques, encourages young nurses to participate in various forms of study, and creates convenient conditions for them. She led other nurses to take their place in the exam. At present, three general nurses have graduated from undergraduate courses, and four are studying in junior colleges and undergraduate courses, which has improved the comprehensive quality of obstetric nurses. As a head nurse, her first thought is the patient's condition and the difficulties of her colleagues. As long as she does everything well in her work, never cares about personal gains and losses, does not stretch out her hand in the face of honor, does not bow her head in the face of difficulties, and does every job in an ordinary post in a down-to-earth manner, infecting and driving all nurses with a positive and rigorous work style, making the department a cohesive and effective nursing team and making obstetric nursing work colorful.

In the past ten years, when she was the head nurse of obstetrics and gynecology, she not only strengthened self-study, but also paid attention to cultivating young backbones and actively organized nurses to practice basic skills. Every time the city and the hospital hold a nursing technical operation competition, she uses her spare time to guide nurse training. In 2003, a nurse in her department was awarded the title of "City Nursing Technical Model". In the annual nursing "three basics" training competition in the hospital, obstetric nurses are even more famous on the list, and two of them have won the title of hospital technical experts for two consecutive years. At work, she also pays attention to the overall development of the department and actively carries out warm service, so that the patient satisfaction rate reaches 100%. In 2006, she was named "Warm Nursing Station" by the hospital. Recently, they have newly developed smile service and value-added service, which are well received by patients.

Study hard and innovate constantly in nursing career.

For more than 20 years, she has been persistently pursuing the post of head nurse, pursuing the unknown field of nursing with the pace of continuous exploration and thoughtful mind, keeping up with the pace of the times, studying hard, trying to study new topics of specialist nursing, seeking new development, and realizing knowledge renewal and technical synthesis.

In April, 2005, the hospital appointed her to attend the national class of "new technology, new theory and new progress of perinatal medicine", and immediately called the dean to apply for neonatal swimming after class. This new technology was strongly supported by the dean, and high-end swimming pools and swimming rings were pre-purchased on the spot after the meeting. After returning to the hospital, a baby park was established. Our hospital is the first hospital in Siping to carry out baby swimming and touching in water, which is well received by parents and has received good social and economic benefits.

In her work, she constantly summarized clinical nursing experience and wrote more than 20 papers, which were published in China Journal of Clinical Medical Research, China Journal of Clinical Medicine and China Journal of Clinical Nursing. Her scientific research achievements won two second prizes for technological progress in Siping City and one second prize for new medical and health technology in Siping City.

Over the years, Comrade Wang Guihua has always loved nursing and made great contributions to nursing work. She will be an example for us to learn and act. We firmly believe that in the future nursing work, she will, as always, as Bing Xin said, "Go all the way on this thorny road, sowing the seeds of love with my left hand and my right hand along the way, and make the world full of fragrance and hope."

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