Year-end work summary of dermatology clinic

As a qualified nurse, you must have a high sense of responsibility and good professional ethics. It is necessary to establish the concept of "everything is patient-centered", respect, understand, sympathize with and care for patients, and treat patients equally regardless of gender, race, wealth or status. Not only should we care about the patient's condition, but we should also strengthen psychological care and health education for the patient. Let me share with you a summary of the work of dermatology for your convenience.

Summary of the work of the Dermatology Department 1

Maintain a strict system and conduct checks to ensure that no major adverse nursing events occur.

(2) Strengthen the management of equipment, instruments, and items, conduct regular inspections, repairs, maintenance, and registration of use. Nursing staff are proficient in operating procedures to ensure that work in each department is carried out safely and effectively.

(3) A small first aid box was added, and the integrity rate of rescue items and medicines reached 100.

(4) The standardized management of high-risk drugs in each department requires them to be placed at fixed points and in special areas, and the signs should be standardized and eye-catching.

(5) Strictly adhere to nursing quality control inspections. Achieve a combination of regular and random inspections to detect problems in a timely manner and rectify them in a timely manner. Through monthly nurse meetings, we analyze the causes of serious and principled problems existing in quality control inspections in the nursing department, major departments and departments, and propose corrective measures and implement them. In order to achieve continuous improvement of the quality of Keding nursing care, thereby ensuring the safety of nursing care.

3. Nursing services

(1) Many departments of the outpatient department and infectious disease department have added convenience measures, such as the addition of newspaper reading sections in each of the internal medicine, external medicine, gynecology and pediatrics divisions. ; The preventive health care department has added a lactation area; the one-stop service center has added love umbrellas, etc., making high-quality nursing work more in-depth and detailed.

(2) Once the triage is implemented, after the patient chooses the corresponding department to register, the registration slip will have the serial number of the treatment, and there is no need to go to the triage desk of each department for a second registration, which reduces the number of Save patients the trouble of queuing multiple times.

(3) In daily work, nursing staff can better implement nursing behavioral norms, use civilized language with patients, communicate with patients in a timely manner, and carry out health education.

(4) Hold public recess meetings in different departments every month and issue satisfaction surveys to patients to solicit their opinions, rectify existing problems, continuously improve our services, and improve patient care. Satisfaction with nursing work.

4. Professional quality

(1) Carry out hierarchical training and assessment according to the classification of each nursing staff. Three basic theory examinations and nursing operation assessments are conducted monthly for nursing staff to improve the professional quality of nursing staff.

(2) Organize nursing staff to conduct business learning and nursing rounds every month, thereby broadening the knowledge of outpatient nursing staff, advancing with the times, and better serving patients.

5. All departments of the nosocomial infection clinic should strengthen communication with the hospital’s infectious disease department

Strengthen the training and learning of hospital infection knowledge, and strictly implement the disinfection and isolation system from workers to nursing staff. , effectively carry out disinfection, isolation and garbage classification to ensure that the floors of each outpatient department are clean and tidy, and each clinic room is clean and tidy. For individual high-risk departments, such as the dental department, family planning operating room, dermatology department, and dressing room, the disinfection pass rate of sterile items must be 100%, and air culture must meet the requirements.

6. Internship tutors provide planned tutoring to intern students according to the internship teaching plan

Allow intern students to adapt to outpatient nursing work as quickly as possible during their outpatient internship and learn how to Diagnostic procedures and techniques; conduct standardized discharge assessment before discharge.

20_ years have passed, and there are still many shortcomings in the outpatient nursing work, mainly including the following three points:

1. Some nursing staff’s understanding of various rules and regulations Insufficient execution.

2. The coordination among medical staff is unsatisfactory.

3. Nursing staff lack the awareness of active service to patients, and their satisfaction with outpatient care is low. In response to the existing problems in 20_, in the new year, under the leadership of the Nursing Department and Department, we will formulate the annual nursing work plan of the department to better serve patients with high-quality services and superb technology. Jiangning Hospital will make greater efforts to build a tertiary first-class hospital as soon as possible!

Summary of the work of the Department of Dermatology 2

Under the correct leadership of the municipal party committee and the municipal government, under the guidance of the municipal health department With the support of the hospital, in the past 20_ years, with the joint efforts of all employees, the hospital has carried forward team spirit, adhered to the patient-centered concept, and wholeheartedly provided patients with high-quality and efficient services. The quality of medical treatment and nursing care has been greatly improved. This is inseparable from the self-improvement and fighting spirit of all employees.

1. Professional ethics work

1. Strengthen the professional ethics education of medical staff, continuously improve the professional ethical behavior of medical staff through professional ethics education examinations, and establish the spirit of serving patients wholeheartedly. Concept, consciously implement the rules and regulations of various departments of the hospital, and achieve better results.

2. In order to grasp and understand the opinions of hospital employees and patients on the hospital leadership team in a timely manner, 200 questionnaires were issued in a timely manner. Regarding the feedback from the questionnaire survey, I was quite satisfied with the feedback of the hospital and hospital team leaders. Yes, loyal. Explain that the hospital has a good image in society and the people are welcome and satisfied.

3. In order to accept the supervision of the broad masses of the people, put forward valuable opinions, establish a good image, and better serve the people, our hospital implemented a listing of posts and mutual supervision, which has achieved good results.

4. The hospital holds a work-break symposium for patients or family members once a month, and distributes questionnaires to inpatients once a month. The overall evaluation of our hospital is quite satisfactory.

2. Medical Nursing Work

1. Medical quality management is in place. Through regular business rounds and quality inspections, problems in the work are discovered in a timely manner, and effective rectification measures are taken to prevent Medical errors occurred.

2. There are new measures in nursing management. According to the requirements of the "Provincial Nursing Management Standards" and "Clinical Nursing Technical Operation Standards" and combined with the actual situation, new quality standards are formulated, and regular inspections are organized in accordance with the quality standards, and various improvement measures are implemented to address existing problems and deficiencies, and reasonable Allocate nursing staff, be highly responsible, and be busy but not chaotic.

3. Do a good job in talent introduction, log in recruitment advertisements on the Internet, and take measures to contact and organize interviews to increase talent introduction.

4. In order to celebrate International Nurses Day and encourage the majority of nursing workers to actively serve the sick and wounded, the majority of nursing workers in our hospital work actively, study diligently, are dedicated to their jobs, and devote themselves to their posts. Serving patients enthusiastically, a group of good people and good deeds emerged. After recommendation from above and below,... 6 outstanding nurses were selected, setting an example in the nursing team.

5. In the first half of the year, 18 special business lectures and expert lectures were organized, and 700 people attended the medical nursing lectures.

6. The majority of medical workers in our hospital have carried forward Bethune’s spirit and have a strong understanding of technology. Strive for excellence. He provides enthusiastic and considerate services to patients, meticulous treatment, and meticulous care, and has been highly praised by patients. And send a banner of thanks.

3. Administrative, financial, and logistics management work

1. Standardized financial management. The hospital’s financial work adheres to the financial management principle of “unified leadership and centralized management”, and all financial revenue and expenditures are included in The financial department has unified management, carefully completes financial budget work, strengthens financial supervision and analysis, and carries out asset inventory work. Financial income and expenditure accounts are published once a month.

2. Strictly implement the national system and regulations on centralized bidding and procurement of drugs and medical consumables. In the first half of this year, drug revenue accounted for 24.5% of business revenue. In the past six months, no incidents of fake or substandard drugs or complaints have been found, ensuring clinical use of drugs. Safety.

3. All departments work closely together to ensure supply and the logistics department strengthens service awareness and tries every means to change the medical environment, especially in water, electricity, material supply and fire safety work. Purchase a sets of washing machines to ensure clinical supply, increase efforts in accident investigation and prevention, maintain good medical order, and ensure the normal operation of all work.

Summary of the work of the Department of Dermatology 3

Since 2017, with the strong support of the hospital leaders, the enthusiastic help of the directors of each department and the joint efforts of all colleagues, , the whole year's work was successfully completed. Looking back on the past year, some achievements have been made in terms of department management, medical safety, business skills, service quality and overall efficiency, but there are still shortcomings, which are summarized as follows:

1. , Main achievements:

1. Further establish, complete and implement various rules and regulations, improve the quality of medical care in all aspects, meet the medical requirements of patients, and carefully study the "Case Prescription Writing Standards" and "Medical Care Accident Handling Measures" and "Medical Regulations". It standardizes the medical behavior of medical staff, educates everyone to learn, understand and abide by the law, protects the legitimate rights and interests of both doctors and patients in accordance with the law, and lays the foundation for safe medical treatment in our hospital.

2. Strengthen the inspection of major clinical medical quality, better implement clinical and medical care systems, and improve the diagnosis and treatment level of our hospital in all aspects. Under the supervision of President Zhang and the guidance and help of Vice President Chen, several meetings between departments and medical staff in the hospital were held to arrange clinical work. In order to further complete various tasks and tasks assigned by the hospital leaders, conduct in-depth department coordination work. Carefully check the writing of business, study, medical documents and other aspects. Through routine inspections, many easily overlooked problems can be solved. In order to further strengthen medical safety, personnel from various departments are regularly organized to attend meetings to discuss the next steps and preventive measures regarding the shortcomings and medical safety hazards that exist or occur in each department, thus providing a guarantee for safe clinical medical care.

3. Strengthen clinical business learning and further training. In 2017, the hospital sent two comrades to study dentistry and otolaryngology respectively. At the same time, it sent more than 10 people to participate in various academic conferences to introduce new knowledge to our hospital. Expand business with technology and new experience. After returning, those who participated in the academic conference were asked to sort out what they learned, print it into a book, and bind it into a file. It is taught to everyone through lectures, which improves the atmosphere of medical learning in our hospital, achieves good results, and achieves the expected learning purpose.

4. Regularly participate in integrated outpatient department meetings and participate in more than 20 outpatient department meetings throughout the year. Clear regulations have been made on the development of medical work and service scope of outpatient departments. We also conducted multiple inspections of the outpatient department, summarized the problems found during the inspection, and printed them into a book for archiving. Further preventive measures will be taken to detect medical errors and hidden dangers in medical care. Medical knowledge lectures are held regularly to study medical documents and medical regulations and have achieved certain results.

5. Always keep in mind the responsibility system of the first-diagnosing physician, and strictly enforce the ward inspection system and department consultation system without passing the blame to patients. Especially when rescuing critically ill patients, all medical staff in the hospital work together to perform their duties conscientiously. Responsibilities ensure that every patient receives the best treatment. Throughout the year, there were no medical disputes in our hospital caused by failure to rescue patients.

6. Medical staff strive to improve service attitude and service quality, so that patients who come to the hospital for treatment come with hope and return with satisfaction. Every medical staff takes it as their own responsibility to facilitate patients, pay attention to the patients' concerns, and think about what the patients think. Convenient to patients in all aspects. Through the dedicated and unremitting efforts of all the hospital's medical staff, this year's work was successfully completed.

7. In terms of rescuing patients and operating personnel in various emergencies in the hospital, the system of emergency rescue teams and on-duty personnel has been improved. The medical staff kept communication open 24 hours a day and were on duty nearby. No patient was delayed in treatment due to time delays. This was recognized by the hospital leaders and praised by the patients.

8. An emergency plan team was established in the hospital, consisting of two doctors, four nurses and a driver. It has participated in tasks and emergency accident drills arranged by the office and development zone many times, and has received High praise from the leaders of the High-tech Zone and offices.

2. Existing problems:

1. Outpatient medical work is cumbersome, both internal and external, and the work is complicated. It’s often not about what I want to do, but mostly what I want to do. I don’t have time to calm down and plan and handle various daily tasks in the long run.

2. It is necessary to further strengthen professional learning and further studies to improve the professional technical level and work ability of young medical staff in our hospital. Must take turns to go to higher-level hospitals for short-term training and further study.

3. Some departments and individuals still have the idea of ????doing nothing and being a monk for a day. Improving this negative attitude is the focus of the next step.

4. Registration in clinical nursing and other departments is not timely and careful enough. In response to this situation, the next step will be to establish various registration systems to eliminate the existence of human factors.

5. The goals set this year are not clear enough, there are omissions in outpatient management, and the scope of business is narrow. The next step is to strengthen outpatient management, set work goals, expand business scope, and introduce new technologies.

6. The learning atmosphere in outpatient clinics is insufficient and few papers are written. This aspect needs to be further strengthened.

In short, there were gains and losses in the work in 2017. We still need to work hard in the future work, persist in the management of medical quality, and implement all the work into practice and implement it to everyone. Make the outpatient work proceed safely and smoothly, and contribute all our strength to the safe medical work of our hospital. Comprehensively improve the level of diagnosis and treatment and service attitude to better serve the majority of patients.

Summary of the work of the Department of Dermatology 4

Our outpatient department actively responded to the "Quality Nursing Service Demonstration Project" determined by the Ministry of Health, and our Department of Dermatology is very honored to be selected as one of the hospital's In the high-quality nursing service pilot ward, during the seven-month campaign, the department director and head nurse worked tirelessly and actively led all the nurses to keep in mind the "patient-centered" service tenet, consolidate basic nursing, and solidly promote high-quality nursing services, towards the goal of With the goal of "patient satisfaction, social satisfaction, and government satisfaction, we are constantly moving forward, and I feel a lot as a member of the department.

The head nurse patrols the ward every day and actively responds to the problems in the ward and the opinions raised by the patients. Make rectifications. For example, because there are many 12h infusions at night and there are few nurses, there are potential risks. The head nurse will promptly adjust and strengthen the night staff to ensure that each patient receives timely treatment; at 16:00 in the afternoon, the responsible nurse will conduct nursing rounds with medical records. Understand the patient's treatment situation on the day, inform the patient of the relevant examination, treatment and precautions on the next day, strengthen nurse-patient communication, and try to create a comfortable and convenient environment for the patient. For example, the nurse on duty for each new patient we receive. Introduce yourself to the patient, the doctor in charge, responsible nurse, ward environment, work and rest time, relevant examinations, etc. Under the existing conditions of the ward, strengthen the hot water supply, prepare basins and other disposable supplies, and add storage racks for extra beds. , screens, etc.

We use practical actions to demonstrate our high-quality nursing services. For example, most of our dermatology patients are elderly, and new long-term bedridden patients were already suffering from constipation when they were admitted to the hospital. We still haven’t figured it out. Without saying a word, our responsible nurse dug out the stool bit by bit with her hands, and repeatedly gave instructions on how to prevent constipation and alleviate the patient’s pain. The patient and his family were very grateful and thanked him repeatedly. It’s our responsibility. The nurse said, "This is what I should do."

We have added a full-time health education nurse to come to the bedside to educate each patient about the disease. , dietary guidance, rehabilitation training, etc., the patients and their families listened carefully and said, "We need the knowledge you teach so much, and I hope this work can continue."

"We still carry out many high-quality nursing service activities. The satisfied smiles of the patients warm us, and the laughter of the recovered patients inspires us. We are confident that we will continue to do better in high-quality nursing services.

Skin Department work summary 5

In June 20_, I went to work with joy and became a nurse, wearing a white nurse uniform, a swallow-tailed hat, and walking. Walking towards the patient with a light step and a smile, this is the first lesson the head nurse taught me. I originally thought that "nursing" only requires being patient with the patient, working hard, and being hardworking, but it is not that simple.

I have grown a lot this year. From the "Service with a Smile, Building a Sunshine Team" activity held by the department to the end of the hospital's top-level accreditation, from simple clinical care to emergency treatment of critical myocardial infarction patients, I deeply understand that, It is easy to be a good nurse, but it is really not easy to become a qualified specialist nurse.

As a qualified nurse, you must have a high sense of responsibility and good professional ethics. It is necessary to establish the concept of "everything is patient-centered", respect, understand, sympathize with and care for patients, and treat patients equally regardless of gender, race, wealth or status. Not only must we care about the patient's condition, but we must also strengthen psychological care and care for the patient. Health education. At the same time, it is necessary to provide help to patients on social adaptability issues, which is also consistent with "modern health".

To be a qualified nurse, you must have a solid theory. Basic and superb skills, comprehensive development, and advancement with the times. To adapt to the new era of holistic nursing education, nurses must have knowledge in many aspects, such as computers, foreign languages, humanities, etc. The new era nursing concepts require nurses. Not only a health care provider, but also a qualified consultant, evangelist, educator, necessary nutritionist, etc. Therefore, a qualified nurse should continue to learn on the premise of having solid basic skills. , constantly gain experience at work and constantly improve yourself.

To be a qualified nurse, you must have a healthy body and abundant energy. You must be meticulous and responsible in your work. The clinical work of a nurse is busy and tiring. Moreover, caring for seriously ill patients requires keeping a clear mind and high energy at all times, especially in the process of rescuing patients. They must be quick, sensitive and decisive, which are inseparable from health in clinical work. Strictly abide by the hospital's rules and regulations, strictly study the "Three Basics and Three Stricts" theory, strictly conduct aseptic operations and disinfection and isolation, handle every medical order promptly and accurately, and improve various nursing documents and carefully inspect according to the nursing level. In the ward, observe changes in the patient's condition and notify the doctor promptly if any problems are found.

As a qualified nurse, whether formal, recruiting, or nursing, you must have ownership and teamwork skills. The medical environment and interpersonal relationships are complex, and if you are not careful, you may stray into a minefield and cause unhappiness. As a qualified nurse, you should understand that the power of the collective is powerful, and you must not break away from the collective and create extraneous problems. A drop of water will not dry up until it is put into the sea. A person can only be powerful when he integrates his own interests with the collective. The collective is the source of individual wisdom and a melting pot for cultivating individual talents and character. A united and cooperative group will work hard and unite for the health of patients and the improvement of the quality of nursing care in the department. Unity is strength, collaboration is a sail, and human relationships are like water. Only with unity, cooperation, and abundant human relationships can the ship sail more steadily and further.

As a qualified nurse, you should have a high degree of legal awareness. As people's living standards improve, patients' requirements for quality of care are also increasing. With the construction of a legal society, patients' right to know about medical treatment and medical knowledge continue to increase, and a small negligence of a nursing staff can lead to patient dissatisfaction or complaints. Therefore, nursing staff are required to continuously improve their legal awareness and update their concepts, be strict with themselves, avoid quarreling with patients, carefully check and implement medical orders, standardize operations, make all operations well-reasoned, serve enthusiastically, and strive to create a good and safe medical environment. .

In short, as a qualified nurse, you must love your job, establish good morals, have a high sense of responsibility, be hard-working, and work conscientiously. We must continue to learn, emancipate our minds, and continuously improve to adapt to the needs of the times.

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