How to collect debts without offending people?

I can see that you are a kind-hearted person, and you can try to avoid conflicts with others. But debt collection doesn't hurt people. It's really not an easy task. In many cases, it needs to be tough before it can be handled well. Therefore, my suggestion is to treat the enemy first. Therefore, we can try to communicate with our customers first, and the communication mentality must be upright and peaceful. The general content is as follows: You don't handle our payment problem, don't you know about it? Yang or what did I do wrong? Or is there something wrong with our product that makes you uncomfortable? If you have these questions, please be sure to ask them, which will also give us opportunities to grow, and we will be very grateful to you. If we have no problem, your company is short of funds recently, or there are other unspeakable secrets, it doesn't matter. Please give me a repayment guarantee letter. It says the repayment amount and the specific time of repayment. In this way, I won't rush you again during the repayment time you promised, so that you can pay calmly. After all, everyone will encounter difficulties. I hope we can make friends through this matter. If we are friends, we should help them when they are in trouble. After this kind of communication, if the other party still doesn't respond, or the response is very bad, it needs to be tough. The methods are as follows: 1. Please persuade the influential middleman; 2, follow the dunning at home, keep an eye on it, and be sure to put on the posture of not giving up until you reach your goal; 3. Warn him that he will write a post on the Internet to expose him; 4. If it is a customer of Ali, warn him that he will complain to Ali; 5. Write down banners, find a group of people, go to the door of their factory, shout the slogan of paying back the money and bother him; 6. Play the customer, come over on credit and deduct him; 7. Pull the goods directly at the door and deduct the payment; 8. Send a lawyer's letter and sue him. In short, kind people, we should try our best to help him; We must not let go of the bad man easily.