How to do property cleaning? What are the basic characteristics of property cleaning management?

Cleaning staff can be seen in almost every industry. It can be seen that property cleaning is a cross-industry job. With the help of staff, whether it is an office building, a public place, or a community The environment inside can be much better. How to do property cleaning? Employees must know how to divide labor and cooperate so that they can complete all the work in the shortest time

Cleaning staff can be seen in almost every industry. It can be seen that property cleaning is a cross-industry job. With the help of staff, the environment in office buildings, public places, and communities can be much better. How to do property cleaning? Employees must know how to divide labor and cooperate so that they can complete all work in the shortest time. What are the basic characteristics of property cleaning management?

How to do property cleaning?

1. The responsibilities must be clear. Cleaning work is a meticulous and large-volume work. The responsibilities must be clear and the "five determinations" must be achieved, namely: determine the person, determine the place, determine the time, and determine the time. Tasks, quality setting, etc.

2. Cleaning should be done in a timely manner, cleaning work should be timely, and cleaning should be done every day.

3. The planning and arrangement must be reasonable, and a daily, weekly, monthly, quarterly and even yearly cleaning work plan must be developed.

4. Establish clear quality standards. The general standard for property environmental cleaning is "Five Nos", that is: no exposed garbage, no dead corners of garbage, no obvious dust accumulation, no breeding grounds for mosquitoes and flies, No dirty or stubborn diseases. Try to meet the standards of "6 no pollution" and "6 cleanness". That is: no accumulated water, no accumulated soil, no debris, no leakage of garbage, no littering, no human and animal excrement; clean roads, clean curbs, clean sidewalks, clean rainwater outlets, clean walls of tree pits, and clean waste bins .

5. Property cleaning operation instructions. Each position has an operation instruction, including: operation content, material content, tools used, precautions, operation hours, operation procedures, etc.

6. Implement a four-level cleaning quality inspection system. Inspection is a method of cleaning quality control. The four-level quality system includes employee self-inspection, monitor inspection, supervisor inspection, quality control center sampling inspection, etc.

7. Cleaning work must have emergency response measures, such as cleaning work in case of fire, blockage of sewage wells, pipes, septic tanks, storms, rainy seasons, etc.

What are the basic characteristics of property cleaning management?

1. The importance of early intervention in property cleaning management. Early intervention in property cleaning management can provide more convenience for future property cleaning management, and can not only save manpower, material resources, and financial resources, but also Able to achieve a high level of service.

2. Management model biodiversity. As one of the contents of property management, property cleaning management has multiple models: independent management model, subsidiary management model and outsourcing management model, etc.

3. The service quality of property cleaning management. Property management is a humanized and emotion-intensive service industry. The people we deal with are people, and they represent property companies. Therefore, property cleaning management should follow the standards of the service industry, whether it is working hours, working methods, appearance, behavior, language, or service attitude, so as not to bring confusion to the majority of owners or residents. It is inconvenient and may even lead to conflicts, which will have a negative impact on the property management company.

4. Property cleaning management has a consumer nature. As a department of the property management company, property cleaning management generally cannot charge the owner for a certain management work, and maintain the labor costs and materials required for daily operations. Fees and other expenses come from the property management company's allocation. Therefore, for the property management company, the cleaning management department is a consumer department. Of course, there are also some property management companies that, due to the strength and technology of the cleaning department, can turn the tipping department into an income-generating department by carrying out external operations and various services. However, some of the expenditures on cleaning management are still consumption-oriented.

5. Technical nature of cleaning management. Compared with other service work of property management, property cleaning management work is highly technical. Before engaging in this work, property cleaning management employees should receive systematic theoretical and practical training, and master the operation of machines, the identification and use of cleaning solutions, and the cleaning methods of different parts such as floors and walls.

Improve your own abilities by improving your overall quality. Without systematic professional training, it is difficult for cleaners who do not master certain skills to do a good job in cleaning management.

The above content is the answer to the two questions of what are the basic characteristics of property cleaning management and how to do property cleaning. If someone wants to do property cleaning work, in addition to mastering these two points, You also need to find a reliable property cleaning company. After all, property cleaning companies with a good reputation have much better pay, and their work is organized, so people can easily complete their tasks every day.