Characteristics of Chinese banquet etiquette

I hope my answer will be helpful to you,

(1) Preparation

1. Choose a location

2. Beautify Environment: While opposing extravagance and waste, we should do our best to beautify the environment at the celebration site. By convention, all guests stand during the opening ceremony, so there is generally no rostrum or chairs arranged. To show grand respect to guests, a red carpet can be laid out where guests, especially VIPs, stand. In order to set off a warm, grand and festive atmosphere. Colored lanterns, ribbons and large balloons can be hung at the site, some promotional slogans can be posted, and large banners indicating the specific content of the celebration can be hung. If you have the ability, you can also ask a professional etiquette team or a band or gong and drum team composed of unit employees to play music or beat gongs and drums. However, such activities should be moderate and should not be too lively.

3. Choose the venue (you have already chosen, I won’t say more)

4. Prepare the sound: Before holding the celebration, be sure to prepare the sound and sound transmission equipment , debug well. In particular, the equipment used by guests to speak must not be allowed to "go on strike" at critical moments, leaving the host or guests in a hurry and making a fool of themselves. Before and after the celebration, some festive and cheerful music can be played at appropriate times, as long as it does not occupy the "protagonist" position. The music to be played should be reviewed and arranged in advance. Do not play music that deviates from the theme of the celebration at will, even those that are miserable, sad, sad and sad, or those humorous songs and love songs that are not solemn enough.

5. Gift preparation: Pay attention to five major aspects when choosing gifts to give to guests. First, the price is moderate. If the price of the gift given to the guests is too high, it will easily make the guests feel guilty or even bribed. At the same time, it will also make the unit bear unnecessary expenses. If the price is too low, it will make people feel despised. Not solemn. The second is publicity. You can choose the company's products, or you can print the company's corporate logo, product patterns, advertising terms, contact information, etc. on the gifts and their outer packaging. But be careful not to make the printing too eye-catching. The third is honor. The gift should be beautifully made and contain famous quotes or paintings, making the owner feel honored and proud of it. The fourth is value. It must have a certain commemorative significance so that the owner will cherish and value it. Such as crystal business card holders, crystal models and other crystal products. The fifth is practicality. Gifts can be practical and can be used in a wider range of situations to achieve publicity effects. Such as leather goods or leather goods set gifts, office stationery, tie clips, leather bags, etc.

6. Invite guests: (1) Superior leaders (2) Celebrities (3) Mass media (4) Partners (5) Community relations Once the specific list of invitations is confirmed, the invitation letter should be sent out as soon as possible. or notice. For the sake of caution, invitations for inviting guests should be carefully written and put into beautiful envelopes. They should be delivered to the other party about half an hour in advance by a dedicated person so that the other party can make arrangements in advance. In view of the large number of people attending the celebration and the large number of people involved, the celebration cannot be postponed, rescheduled or even canceled unless it is absolutely necessary.

7. Other preparations: When choosing the time of the celebration, pay attention to choosing a time when the main guests, main leaders and most guests can attend. It is also necessary to consider the living habits of surrounding residents to avoid disturbing people by being too early or too late. Generally, the most appropriate time is between 9 a.m. and 10 a.m. If you need to invite guests to dine, you need to have an accurate count of the number of guests in advance. If possible, it is best to understand the dietary taboos of the main guests in advance. You also need to arrange the menu and seating arrangements in advance. Arranging a buffet is a more popular form of dining.

(2) On-site reception

Compared with general receptions for business contacts, receptions for guests attending celebration ceremonies should be more ceremonial. Not only should all guests be taken care of enthusiastically and meticulously, but also through standardized and enthusiastic reception work, every guest should feel comfortable and feel the sincerity, respect and respect of the organizer. The on-site reception standard requirements in celebration ceremonies can also be used for reference in other ceremonies.

1. Reception preparation: Once the celebration is decided to be held, a celebration preparation team should be established as soon as possible. The members of the preparatory group are usually composed of relevant personnel from all aspects. According to specific needs, special teams can be set up to "separate forces" in various aspects such as public relations, protocol, finance, conference affairs, etc., each in charge of a section.

Among them, the reception team responsible for concierge work should, in principle, be composed of young, capable people with good image, strong verbal expression skills and adaptability.

2. Appearance requirements:

(1) Reception posture. The basic requirements for standing posture are: straight = stretch, graceful lines, and refreshed.

Viewed from the front: The key points are head upright, household level, and body straight. The body should be straight and full of energy, with eyes facing straight, shoulders level, arms drooping naturally, heels together, feet apart in a "V" shape, toes spread about 60 degrees, and the body's center of gravity falling in the middle of the legs. When standing for a long time, you can support your body weight with one leg and relax the other leg to keep it natural and easy-going.

Side view: The key points are to hold the jaw, lift the chest, tighten the abdomen, and straighten the legs. Keep your eyes level, your chin slightly retracted, your chest straight, your abdomen straight, and your back straight.

Men: Reflect a strong, dashing, and heroic style, and strive to give people a sense of "vigor" and magnificence. Hold your hands together, stack them in front of your abdomen, or place them naturally on your sides. Your feet can be spread apart, shoulder-width apart.

Ladies: express the light, charming, elegant and quiet charm of women, and strive to give people a sense of "quiet" grace. Hold your hands together and stack them in front of your lower abdomen, and draw your arms slightly inwards. The toes can be spread slightly.

(2) Working posture

○1 Basic requirements for walking posture. When walking, keep your head raised, eyes looking straight ahead, arms hanging naturally, palms facing inward, and swinging back and forth with the body as the center. Keep your abdomen and chest straight, your legs straight, your waist relaxed, and your steps should be light, elastic and rhythmic.

When swinging the arms, swing forward about 35 degrees and back about 15 degrees, with the palms facing the body. When starting, the body can lean forward slightly, the center of gravity is on the soles of the front feet, the knees are straight, and the toes are pointing straight ahead. Reach out and walk with your feet on either side of a line. When walking, swing the thigh joint, not just the knee joint. Women should also walk well-proportioned and light, behave dignified and elegant, and show the beauty of softness.

○2 Special case of walking posture. The first is to accompany and guide. When accompanying and guiding guests, if they are leading in the corridor or on the ground, the accompanying person should be on the left side when both parties walk side by side. If both parties are walking alone, they should be about 2 to 3 steps ahead on the left. When the person being accompanied is not familiar with the direction of travel, the accompanying guide should walk outside and in front at a speed that takes care of the guest. Whenever you pass a corner, stairway or bumpy road, remind the other party to pay attention, use hand signals, and remind others such as "Please turn left," "Please this way," "Please be careful of slippery roads," "Please be careful because the ground is uneven," etc. . If you want to talk while walking, you should turn sideways and face the other person.

The second is to go up and down the stairs. When going up and down stairs, adhere to the "right up, right down" principle. When going up and down stairs, you should not walk side by side, but should go up and down from the right side. When walking opposite a guest on the stairs, if the stairs are narrow, do not compete with the guest. Ask the guest to go first. When accompanying a guest up or down stairs, walk in front of the guest. The third is to enter and exit the elevator. The accompanying person should first press the control switch outside the elevator door. If no one is in the elevator to control the elevator, the accompanying person must go in first and then out to facilitate control of the elevator. If it is an elevator operated by a dedicated person, guests and leaders should be allowed in first in, first out. The fourth is the entry and exit door. When entering and exiting a room with others, to show your courtesy, you should enter last and exit first, and ask the other person to go first in, first out. When accompanying a guide, you are obliged to hold or push the door for the other party when entering or exiting the room. However, after pulling or pushing the door, you should position yourself behind or beside the door and do not block the other party.

(3) Standardize squatting posture. Reception staff usually use the following three squatting postures at work.

○1 High-low type. High-low style. The squatting position is to raise and lower the knees. You are required to stagger your feet when squatting, with your left foot in front and your right limb behind. The left foot should be completely on the ground, with the calf basically perpendicular to the ground. The foot should be on the ground with the heel lifted. At this time, the right knee is lower than the left knee, and the inner side of the right knee can rest on the inner side of the left calf, forming a posture where the left knee is high and the right knee is low. When squatting, keep your buttocks down. Women should keep their legs close together, while men can spread them moderately apart. Basically support your body with your right leg. It is more convenient for men to adopt this posture when needed at work.

○2 Cross type. The cross squat position is usually suitable for women, especially those wearing short skirts. The basic feature is to cross your legs together after squatting down. When squatting, place your right foot in front, left foot behind, right calf perpendicular to the ground, and all feet on the ground. The right leg is on top and the left leg is on the bottom, crossing and overlapping.

Stretch the left knee from the lower back to the right side, lift the heel of the left foot, and touch the sole of the foot to the ground. The legs move forward and backward, working together to support the body. Lean your upper body slightly forward with your hips facing down.

○3 Half squat. The half-squat is less formal than the first two squats. The basic feature is that the body is half standing and half squatting. When squatting, the upper body is required to bend down slightly, but not to form a right or acute angle with the lower limbs. The buttocks must be downward, rather than sticking out. The knees are slightly bent, and the angle is generally an obtuse angle. The center of gravity should be placed in a straight line. Don't spread your legs too far apart.

(4) Standardize gestures. The gesture etiquette of reception staff must not only be beautiful and standardized, but also practical and convenient for work.

○1 Introduction. When making an introduction, whether introducing the person or the object, you must pay attention to gestures. For example, when introducing a colleague to a guest, the direction of the face and the direction indicated by the gestures should always be opposite. That is, when facing the colleague, the gesture should point to the guest, and the hands should not be raised left and right. You can only extend your right hand to introduce both parties, and who is introducing? At this time, gestures are used to indicate who is using adjacent hands to indicate one of the parties. At this time, the fingers of the hand should be closed, the thumb should be slightly bent, the hand should be stretched to chest height, the palm and the ground should be at an angle of about 45 degrees, and the arm should be slightly bent.

The above hand-held method can also be used when introducing or indicating taller or farther objects. If you are introducing a lower object in front of you, just point downward to the right object. If you are introducing or indicating a special object, such as a certain paragraph of text material or a few specific words, the above gestures may make people unable to see clearly. In this case, you can point with your index finger alone.

○2 Lead. You should also use gestures to remind you when turning corners in corridors or when going up and down stairs. Use gestures while saying "Please turn right," "Please go upstairs," or "Please watch your step." For example, when saying "Please turn right", face the other person, put the five fingers of the prompting hand together, the thumb is slightly bent, pointing to the right, and the arm is slightly bent.

You should also use your hands to signal when entering the door or elevator.

○3 Hold something. If conditions permit, use both hands when delivering and receiving items. Even if it is inconvenient to pass items with both hands, use your right hand to pass items and try to avoid using only your left hand. Be sure to hand the item to the other person's hand and wait for the other person to hold it firmly before letting go. If it is a special situation, it should be placed where the other party can easily access it. It is also best to use both hands, at least your right hand, when receiving objects. Thank the other person immediately after receiving the object. If the distance between the two parties is too far, you should take the initiative to step forward. If you are sitting, stand up when passing items. Reaching and throwing objects are extremely rude.

When moving or picking up a chair, take the right front position, face the back of the chair, hold the middle of the lower edge of the chair back with your right hand, hold the upper edge of the chair back with your left hand, put your four fingers together, and put your thumb on the inside, pointing upward Lift. Move and put it down gently to avoid making loud noises.

Display items: When displaying items to guests, no matter what kind of display it is, it must be convenient for the other party to view. You can show the front of the displayed object to the other party, display it at a height that is convenient for the other party to view, and give the other party enough time to view it. The angle should be appropriately changed to meet the viewing requirements of people around you or to meet their requirements for detailed viewing of an item.

When it is necessary to hold an object in front of the other party and display it, it is usually held with both hands. Stretch your hands forward, at the height of the guests' chests, but at a certain distance from them. Pay special attention to the movements to be smooth and slow to avoid items falling or touching the guests.

○4 Taboo gestures. When talking to them about yourself, it is forbidden to use your fingers on the tip of your nose. Instead, you should press your palms on your chest.

When talking about others, it is taboo to point at others, and it is even more taboo to point at people behind their backs.

During reception, uncivilized gestures such as pulling hair, playing with accessories, picking noses, picking teeth, raising wrists to look at watches, pulling sleeves when happy, etc. are prohibited.

When giving guidance or instructions, the most taboo thing is the "one-finger magic technique" (pointing at people with your index finger). This is a great disrespect to others. It is also taboo to use your index finger to count people.

It is taboo to put your hands in your pockets. This kind of performance will make people think that you are not trying your best at work and are taking time off from your busy schedule. The gesture of waving with the palm downwards is mainly used to greet others in China, but Americans think it is calling a dog. It is taboo to use this gesture at work, especially when serving external parties.

(3) Live work

The specific tasks of receiving team members include the following. The first is the welcome and send-off of guests. That is to greet or bid farewell to guests at the venue where the celebration ceremony is held. The second is guest guidance. That is, a dedicated person is responsible for leading the guests to the designated location. The third is the companionship of the guests. For some guests who think highly of themselves, it is necessary to arrange for someone to accompany them at all times for care and attention. For distinguished guests, the principal person in charge of the unit must personally receive them. The fourth is the reception of guests. That means assigning a dedicated person to deliver drinks, serve snacks, and provide other care for the guests.

All guests invited to attend the celebration are relevant personnel of the organizer. Therefore, when they come, the organizers have no reason not to give them a warm and courteous reception. If you muddle along and carelessly in the reception of guests, it will be unfair and easy to hurt the guests' self-esteem, and it will also violate the original intention of inviting guests.