With the implementation of e-government, how can the layout of government service hall meet the business needs?

To implement e-government, the government service hall should be arranged in the following five aspects:

1. You can check the service guide online and learn about the application materials, processing procedures, processing time limit and other information required for the service.

2. Be able to directly submit the application online, fill in the application form online and other materials * * * Pre-audit the government affairs center window. The establishment of administrative service center is the best combination point to meet the needs of the government and market players.

From the government's point of view, the administrative service center can not only effectively reflect the government's public rights, but also be recognized by market participants, optimize the economic development environment, reduce the cost of enterprises and increase investor confidence.

3. Be able to consult online through instant chat tools. This is because: first, the "center" allows enterprises and the masses to have zero-distance contact and face-to-face work with government workers, which narrows the distance between the government and the masses and makes enterprises and the masses feel close and intimate.

4. When your rights and interests are infringed, you can complain about the whole process of government service online. The establishment of administrative service center is an important platform to realize the openness of government affairs, administration according to law and the construction of a clean government.

Open government affairs, administration according to law and building a clean government are a basic system of government management. The establishment of administrative service center has played a certain role in promoting the reform of administrative examination and approval system, making government affairs public, administering according to law, building a clean government and building a harmonious operation platform.

5. You can submit some good opinions or suggestions online to improve the quality of government services. Can better serve enterprises, coupled with the government's vigorous promotion, so that the effect of solving problems is more ideal. At the same time, through the coordination and supervision of the "center", it can not only effectively reduce the selection dispute, but also ensure the effective implementation of the administrative license from the system.

Extended data

Administrative service centers are generally government administrative agencies. For example, the administrative service center of Chengdu Municipal People's Government is a bureau-level administrative agency under the centralized management of the general office of the municipal government.

The administrative service center of Anhui Provincial People's Government is the provincial government affairs open office (the brand of the provincial government affairs service center to the outside world). At the same time, the provincial government affairs open office, as the office of the provincial government affairs open leading group, is responsible for organizing, coordinating and guiding the province's government affairs open and government information open. The general office of the provincial government is the internal organization of the general office of the provincial government.

The administrative service center of Changsha Municipal People's Government and the office of the Municipal Leading Group for Openness of Government Affairs shall be co-located with two brands and one set of staff, with offices, business guidance rooms, information disclosure rooms, window management offices, government hotline management offices and supervision rooms.

20 1 1 The general offices of the General Office of the Central Committee of the CPC and the State Council issued the Opinions on Deepening the Openness of Government Affairs and Strengthening Government Affairs Services, clarifying the functions of the service center.

As an administrative organization, the service center management organization should use administrative establishment and be equipped with fewer but better staff; The used career establishment should be partially replaced in the total administrative establishment. In the process of adjusting the allocation of service centers, we should combine the reform of local government institutions, pay attention to optimizing the overall staffing structure, and adhere to the balance of increase and decrease.

Reference source: Baidu Encyclopedia? Government affairs service center