How important is property management in high-end communities?

Choosing a good property is very important, very important, very important! In a community with good property management, you can live comfortably, securely and worry-free. It reduces a lot of unnecessary troubles, such as no need to worry about safety, cleanliness, arbitrary charges, theft, etc., and there is no need to complain, get angry, scold, or argue with the property management company all day long, thus ensuring physical and mental health. In a community with good property management, the facilities and equipment are in normal operation, the greening is well maintained and orderly, and the public areas have a brand new look...you can feel dignified when you walk out of the door of the community. A community with good property management will increase and maintain value. It may be possible to sell or rent it at a higher price than other places, which makes me feel happy just thinking about it. The importance of property companies is evident. Many developers use property management companies as a selling point when selling houses. Well-known brand properties can contribute a lot of customers to house sales.

Property services are very important, even more important than real estate. Excellent property services are the most important means for owners to live and work in peace and contentment, and to maintain and increase the value of their properties. However, the property service companies we have seen generally suffer from low professional quality of personnel, which is far from the expectations of owners. Long-term low-quality and inefficient property services have affected the living quality of owners and caused the devaluation of properties. Recently, many people online have been venting their dissatisfaction with property services and even calling for the abolition of the property service industry.

I think the current property services mainly have the following problems:

Many property service companies have not fully realized that property service companies provide quality services to owners and do not empower them. It governs the rights of owners. This kind of enterprise that regards service as management lacks basic respect for the owners.

The quality of property services does not match the charging standards, and there is even no service standard. They collect five-star property service fees and provide three-star property services; there are even property service companies that only charge fees but do not provide services. Property service fee income and expenditure are not disclosed.

There is poor communication between property service companies and owners. The property management company may have received the problems reported by the owners but not made any response. In addition, the property service companies usually do not contact the owners to understand their opinions and suggestions on property services. This long-term closed door situation has led to confrontation between the property service companies and the owners.