How to complain if a merchant is short of money?

Have you ever experienced that after buying something, you always feel that it weighs less than before when you carry it with your hands? There are generally two situations when this happens, one is psychological problems, and the other is there is something wrong with the merchant's reputation.

I once lived in the South for a period of time, and I often encountered people who brought a small spring scale with them when buying vegetables in the market. If you feel that the weight of something you buy is insufficient, you can immediately take out a spring scale to measure whether the weight is the same as what the merchant weighed, thus avoiding being deceived.

Another thing to note is that every market will have a fair scale for customers to weigh themselves again. Customers don’t feel embarrassed. If you have any questions, you can always repeat the weighing! If there is a discrepancy with the merchant's weighing, you can also find the merchant in time to resolve the discrepancy. So if the merchants don't admit it, don't quarrel and cause conflicts, and seek help from the market management as soon as possible.

Personal experience will tell you some tricks commonly used by merchants

I once went to a fruit store in the community to buy oranges. There were two kinds of oranges, one priced at 7 yuan per catty, and the other It was 9 yuan per pound. I preferred the 7 yuan flavor, so I bought a few pounds. When weighing, since it is an electronic scale that combines weight and price, there should be no mistakes.

Because of the location of the electronic scale in the fruit shop, you can only see the side of the scale when weighing. As for the weight and price, they are blocked by the shop owner. I think you can't lie to people in a community, right?

But this is often why we are deceived! When I was about to pick some other fruits, I glanced at the electronic scale and was surprised to find that the price had been increased to 18 yuan per kilogram, which was an increase of 4 yuan, but the weight of the product remained the same!

Even if it is repeated weighing, most people only look at whether the weight is up to standard, and often ignore that the merchant will have tricks on the price!

When I pointed out that the price was wrong, the fruit shop proprietress said that she was not here usually so she dialed the wrong number. She also deliberately asked the boss in the back loudly how much the price of oranges was.

We are all from the community. Don’t I know if you are selling fruit here? From now on, I will decisively avoid this store! Of course, in order to prevent others from being fooled, I also asked other owners in the community group and found that there are many such situations! But most people consider that they are all from the same community, so they save face and don’t complain!

To sum up, when buying something, you should not only look at the weight but also whether the unit price is consistent! Whether it is a supermarket or a small vendor, you should check carefully. After all, sometimes the salesperson may get the wrong price.

So does our country have any legal basis for the issue of missing pounds? How is it punished?

Article 48 of the "Consumer Rights and Interests Protection Law" stipulates: If the number of goods sold by an operator when providing goods or services is insufficient, he shall bear civil liability in accordance with the provisions of other relevant laws and regulations.

Article 56 of the "Consumer Rights and Interests Protection Law" stipulates: If an operator has one of the following circumstances, in addition to bearing corresponding civil liability, other relevant laws and regulations have provisions on the punishment authorities and punishment methods. , shall be implemented in accordance with the provisions of laws and regulations; if laws and regulations do not provide for it, the industrial and commercial administration department or other relevant administrative departments shall order corrections.

Based on the circumstances, the offender may be given a warning alone or concurrently, the illegal gains may be confiscated, and a fine of not less than one time but not more than ten times the illegal gains may be imposed. If there are no illegal gains, a fine of not more than 500,000 yuan may be imposed; if the circumstances are serious, , ordered to suspend business for rectification and revoke the business license.

The "Consumer Rights and Interests Protection Law" has the following provisions on the penalties for fraudulent behavior: Article 55 If an operator commits fraud in providing goods or services, it shall increase compensation for the damage suffered by the consumer according to the requirements of the consumer. For losses, the amount of increased compensation shall be three times the price of the goods purchased by the consumer or the cost of receiving services; if the amount of increased compensation is less than 500 yuan, it shall be 500 yuan.