Calling Etiquette in the Workplace and Office

Address Etiquette in the Workplace Office Address Etiquette in the Workplace Office 1

1. The secret of speaking

1. When you are with the other person During the conversation, the purpose of speaking is to make others understand everything. If others cannot hear clearly, they will not understand, which is a waste. When speaking, the voice should be clear and the speed should be appropriate. Say something and people will understand it. A good conversation should use generous and skillful sentences and have a rich vocabulary that can meet the needs of speaking and make the content colorful and exciting.

2. Speaking with rhythm, appropriate speed and cadence is the only secret to gaining an audience. Don’t forget to be fast when you should be fast, high when you should be high, and slow when you should be slow. Because the purpose of our conversation is to explain something and make people interested. So be clear and express.

3. In trains, airplanes, or when others are setting off firecrackers, raising your voice is a last resort, but it is not necessary and should not be too loud. If it is in a public place, it will embarrass your companions.

4. Every time you say something, you have to create a new noun. It will be annoying to use a noun repeatedly in the same period. A noun cannot be used to describe various objects at the same time. Try to avoid catchphrases that do not match the meaning of what you are saying.

5. It is not enough to know how to use voice, intonation and posture. The way to speak is to turn words into sounds. The simpler the words, the better. Don’t use too many words. When the words are not spoken, , you should first make a very simple outline of what you want to express in your mind, and then describe it based on this outline.

6. Do not use too many esoteric nouns. Unless you are discussing an academic issue with a scholar, otherwise, it is not good to use esoteric nouns all over the place, even if they are used appropriately. You will abuse academic knowledge casually. People who don't understand it don't know what you are saying at all, and will think that you intend to show off your talents in front of them; people who understand it think it is almost shallow.

7. People find playful but elegant slang words new and interesting when they first hear them. They learn to say them occasionally, but over time they become a habit and they end up speaking them out casually. Just imagine how disgusting it would be if someone heard those words in a social setting. An inappropriate word will immediately lower your status.

2. Speaking Skills

1. When we want to persuade others, before we say it, we should first praise them so that they can taste some sweetness first, and then If you give words of advice, people will be more likely to accept it. No matter what others say, you cannot correct their mistakes casually. If this causes the other person's resentment, you will not be a good listener. When criticizing or making suggestions, you must also pay attention to the timing and attitude, but the most important thing is not to hurt his dignity. Otherwise, good things can turn bad.

2. If you can continue to talk to anyone for ten minutes and make the other person interested, you are a first-class social figure, because the range of anyone is very wide. If you have general common sense, even if you don't have knowledge in various specialties, it will be enough to deal with all kinds of people. Because even if you can't handle Ruliu, you will always ask questions. Asking questions is what makes the other person speak. Asking questions is the best way to open up the other person's conversation. But although asking questions is a trivial matter, the questioning skills require considerable consideration and study.

3. So every time we come into contact with a person, we must first look at the surrounding environment and understand the other person’s recent life situation. If the other person is proud, you cannot just say in front of him If you are unhappy, as the saying goes: Don't say unhappy words in front of a proud person.

4. If you want others to do things according to your wishes, always use a discussion tone. For example, when a supervisor asks his subordinates to do something, he always says in a consultative tone: Do you think this is a good idea? Although he is in the position of giving orders, he understands that others don’t like to follow orders, so he should not use A commanding tone.

5. If you want others to believe your opinion as much as you do, you must provide them with sufficient information. Making people trust your opinions is neither blind obedience nor arbitrary. At the same time, you must also express your willingness to consider other people's opinions that are different from your own, and ask the other party to provide more explanations, explanations and evidence to convince you. You have to express that if the other party can convince you of his opinion, then you will immediately abandon your original opinion.

6. According to the saying that words are iron and silence is gold, it means that silence is better than talking too much. Words are the shadow of a person's actions. We often hurt others by talking too much. Words hurt people better than knife wounds; because knife wounds are easy to heal, but tongue wounds are difficult to heal. Talking too much will cause resentment, talking nonsense will cause trouble. As the saying goes, talking too much will lead to failure; talking too much will lead to failure. Only silence will never betray you. Staying silent is to protect your own safety.

7. Talking nonsense and firing off explosive shots are bad ways of speaking. Talking nonsense does not mean that you are good at talking. On the contrary, it proves that you lack enthusiasm and are irresponsible. As for talking like a barrage, it will only make people annoying, because once you open your mouth, others will have no chance to speak, and of course you will be asking for trouble.

8. If you have to say something, you must pay attention to the content, meaning, wording, voice and posture of what you say. On what occasion, what should be said? How to say it? All are worthy of study. Whether we are discussing knowledge, doing business, socializing, or having fun, the words that come out of our mouths must be focused, specific, and vivid. If you don't sing, it will be a blockbuster.

9. A calm listener is not only popular everywhere, but also will gradually know many things. Talking more is worse than talking less, talking less is worse than talking well, talking more is worse than knowing more, even thousands of words can't leave a deep impression on one fact. Talking too much is a sign of vanity. Those who are moral should not talk too much; those who are trustworthy should not talk too much; those who are talented and resourceful should not talk too much. Talking too much can make you feel disgusted, speaking empty words can make you feel weak, and speaking lightly can make you feel insulted. Only by remaining silent, others will think you are a philosopher.

3. Difficulties in speaking

1. Speaking is two-sided, even multi-faceted. A good conversation requires not only speaking, but also good listening. To speak your own words well, you must also be good at listening to others. And what you want to say cannot be completely prepared in advance and spoken accurately like a speech. Instead, you must have a lot of adaptability.

2. When you talk to a person, if you only say what you think in a big way, without understanding the other person’s views and interests, and you cannot observe the other person’s views on If you have no reaction to your words, no doubts, and you cannot resolve the crux of the other person's psychology in a timely manner, then you cannot be considered a good interlocutor.

3. When talking, your thoughts must develop along at least two lines, one is your own and the other is the other person’s. On the one hand, of course you must have your own position, attitude, and method of reasoning. On the other hand, you must also understand the other person’s position, attitude, and method of reasoning. If you are talking to more than one person, then your job will be The more complex it is, the more aspects you have to take into account. Because everyone's thoughts, hobbies and speculations are different.

4. Let others speak first. On the one hand, it shows your humility and makes others happy. On the other hand, you can take this opportunity to observe the other person’s tone, look, and approach, giving yourself a chance to speculate. This is the best of both worlds.

5. In social circles, we often see many people offending many friends because they like to express opinions that are different from others. Why do we argue with others? The reason is that because each other has different opinions, they develop hatred towards each other. This is the worst thing for everyone to survive in society. The so-called one less enemy is better, because everyone has his own self-esteem.

6. Speak sincerely, don’t be duplicitous, hypocritical and slippery. Almost everyone prefers loyal friends. Address etiquette in the workplace 2

First, pay attention to the modification of appearance.

Appearance, in professional terms, is "appearance". "Appearance" means looking at a person's face. To say whether a person is good-looking or not is mainly based on the person's face.

The main modification points in formal occasions are:

1. Hair style.

The most important thing when modifying your hairstyle is to be neat and standard, with a moderate length and a style that suits you.

Hair should be washed frequently and managed with common sense. If conditions permit, it is best to wash hair once a day.

There are requirements for hair length. In important workplaces, gay men generally cannot shave their hair, and at the same time, it should not be too long. The professional saying is that "the front hair should not touch the forehead, the side hair should not cover the ears, and the back hair should not reach the collar." Lesbians should not let their hair naturally hang down past their shoulders on important occasions and workplaces. "Long hair should not exceed the shoulders." If you want to have long hair, it is best to tie it up, braid it, and use clips or hairbands to tidy up your hair on important occasions. Do not let it fall apart. Long hair is a symbol of a young woman. Tossing your long hair around casually is considered "coquettish" and unfair competition.

The hairstyle you wear at work should suit you. Hairstyles for companies, enterprises, and national civil servants are generally required to be solemn and conservative, and should not be overly fashionable.

2. Face.

The most important thing about facial grooming is not only neatness, but also paying attention to excess facial hair. Hair includes beard, nose hair, and ear hair.

Don’t grow a beard unless you have special religious beliefs or national habits. Get into the habit of shaving daily. An unkempt beard gives the appearance of an unkempt appearance. Special emphasis should be placed on older gay men, especially gay men, to pay attention to their nostrils and ears. Nose and ear hair should be trimmed in a timely manner.

3. Mouth.

The mouth should be clean of odor and foreign matter.

Generally when we look at people, we look at the "nose-eye triangle", below the hair and above the chin. Make it a habit to brush your teeth and look in the mirror promptly after eating dinner. Pay special attention to service work, reception work, social occasions, such as dancing, banquets, etc. Do not eat foods with pungent odors, such as onions, pickles, leeks, etc.

4. Hands (because the hands have to move, they are closely related to the face).

Second, pay attention to makeup.

Strictly speaking, it is polite to wear makeup during social interactions. "Makeup" is the use of cosmetics for self-grooming. Strictly speaking, we all use cosmetics. Cosmetics are divided into the following categories:

a. Beauty.

Mainly used by lesbians. Including lip gloss, nail polish, rouge, mascara, etc. Makeup is more than just beauty.

b. Hairdressing.

A haircut is also a kind of makeup.

c. Skin care.

Fat, powder, oil, water, honey, milk, ointment, etc.

d. Deodorizing.

Perfume, powder, refreshing liquid, etc.

Three basic etiquettes for makeup:

a. Makeup should be natural.

If you are not going to a TV station to do a show or perform on a stage, there is no need to wear stage makeup. (Example 1: One misunderstanding about makeup is that it must be visible to others. Example 2: Applying too much perfume will make people feel self-defeating.) "Clear water brings out hibiscus, and nature removes ornaments." The basic requirement of makeup is to be natural. The makeup requirement for professional women in public places is to "make up for work and light makeup for work." The requirement for light makeup is that after applying makeup, it will look natural and leave no trace, making others think you are naturally beautiful.

b. Makeup should be coordinated.

There are three main coordinations:

It is best to use cosmetics in series if possible. (Example 1: "Caiyuanzi" fragrance on the body.)

All parts of makeup should be coordinated. (Example 1: If possible, it is best to use the same color as the lip gloss. Example 2: The colors of the mouth, fingers, and toes are different, monster.)

Coordinate with your clothing.

(Example 1: Lesbians wear underwear or linen shirts in summer. The color of the underwear or scarf should be the same color as the lip gloss, with a natural transition.)

c. Avoid people when wearing makeup.

Whether it’s wearing makeup or grooming yourself, don’t perform in public. Wearing makeup is a private act, and if you perform in front of others, it may attract attention. A smart lesbian doesn't need to put on makeup in front of the public, nor does she need to wear makeup in front of her boyfriend or husband. Distance creates a sense of beauty, and you should look outside when you should.

Third, pay attention to your behavior.

The ancients said: "There is poetry and calligraphy in the belly." A person's behavior is actually a matter of upbringing, grace and charm. Grace is a person's elegant behavior. Charm is a person's wonderful natural appearance. Standing has a standing aspect, and sitting has a sitting aspect.

For example, when sitting in front of others, lesbians wearing skirts must avoid three unattractive looks: they cannot stand with their legs spread apart; they cannot sit opposite others with their legs close together - it is easy to expose themselves; wearing Squat down in skirts and trousers in public. -As a last resort, kneel down or turn your back to others.

There are three key points in your behavior:

a. Be beautiful.

The ancients said a few words: "Stand like a pine, sit like a bell, and walk like the wind." In fact, they talked about a conventional beauty.

b. Standard.

Relatively speaking, your sitting, standing, and walking postures should be more regular. For example, when a woman wearing a skirt on a formal occasion gets in and out of a car, she should sit down with her back to the door and then put her legs together; when getting off the car, her feet touch the ground first, and then she slowly moves out. We must form a habit and behave in a standardized manner in public.

c. Interaction.

Interaction means that what you do must produce good and expected results, and must be understood and accepted by the person you interact with. (Example 1: The OK gesture means agreement in English-speaking countries, but it means zero in Japan, and it is a very obscene gesture in countries along the Mediterranean Sea. - Behave in a way that others can understand. Example 2: Use your right hand to shake hands, and the time cannot be It should not be too short or too long. The person with the highest status should extend his hand first. It is the rule to shake hands when picking up and sending off guests. - Always do things in a proper manner.)

Fourth, pay attention to your expression.

Expressions are the expression of emotions on a person’s face. Strictly speaking, a person's expression is composed of eyes, smiles, and facial muscle movements, and they all have certain meanings. But most of all, a person's expression is reflected through his eyes and smile.

1. Pay attention to the person in your eyes.

In daily work and interactions, we must develop the habit of looking at each other when interacting with others. Furthermore, from a polite perspective, there are three angles to look at others:

a. Which part to look at.

Generally speaking, when talking at close range (1m to 2m), look at the other person’s eyes or head. Especially when facing the opposite sex, you should develop the habit of not looking in the middle, especially below.

b. The length of time you look at.

It is absolutely rude not to look at someone for a moment, and it is not okay to look at someone for a long time without moving. Psychologists tell us: When two people communicate or chat, it is better to look at each other for 1/3 to 2/3 of the chat time. Less than 1/3 of the time is a sign of contempt or contempt. If you look at someone 100 times, it means you are attracted to this person. Look at the other person when expressing understanding, support, approval, agreement, approval, or importance.

c. In what direction do you look at others.

Make it a habit to turn around when you are talking to others and face them head-on. You can't look at others with blank eyes, and you can't "scan" others. For example, when taking an elevator, you have to face the elevator wall or face inward after entering the elevator, and you cannot look at others.

2. Smile.

There is also a sense of proportion in laughter, and different smiles are suitable for different objects. The four most important words when laughing are "Laugh when you laugh." Don't laugh when you shouldn't.

The most important thing in appearance etiquette is to emphasize one concept: appearance and appearance are the same. It is not enough to have only appearance, but it is also not enough to only have inner kindness and beauty without the expression of external beauty. From a macro perspective, we emphasize that it is very important that appearance and etiquette should be natural, standardized, coordinated, and beautiful. Address Etiquette in the Workplace Office 3

Workplace address, when used appropriately, can bring closer relationships between superiors, subordinates, and colleagues; when used improperly, it may cause unnecessary trouble.

Li Yan joined a publishing house after graduating from university. In the publishing house, most employees work on the same platform. Two young female editors at the next table call each other "honey". They call the burly male colleague opposite them "big fat", regardless of the highly myopic middle-aged man behind Young men are called "glasses". As a new employee, Ms. Li has a headache as to how to properly address her to her colleagues.

Mr. Jin worked in a company. Once, in order to show his affinity with the leader, he called the department manager "Xiao Wang". As you can imagine, the result was that he was "sneered" repeatedly. "Hey, that person is too petty. He even cares about his title. I don't know how he became a manager." Mr. Jin later talked about this matter with his colleagues. The colleague said angrily: "You really have to do this yourself." It’s inappropriate. He’s already a manager, so aren’t you trying to embarrass him by calling him that?”

If you are a newcomer to the workplace, what should you do when faced with the “embarrassment of being called”? The following items can be said to be a guide to workplace titles summarized by predecessors. You might as well study them carefully.

I don’t know what to call her, so I’ll call her “teacher” first. When a new employee joins the company, he or she should first have a general understanding of all the colleagues in his or her department. If they are people with clear positions, you can directly call them "Manager Zhang, Manager Wang", etc. For other colleagues, you can first call them "Teacher". When there are three of us walking together, there must be my teacher. It’s always right to call me “teacher”.

Change the method and shout a higher level. When you first join a company, you can be more flexible and find new ways to "call out" your colleagues when appropriate. For example, if you don't know your colleague's position, call him your manager. This will hint at his status in your mind. Of course, you have to pay attention to the timing and don't call ordinary colleagues managers in front of the boss.

In the company, there are as few endearing terms as possible. Some people like to play "How are you two brothers" and "How are you two sisters" in the company. In fact, overly affectionate terms can easily cause misunderstandings and appear frivolous, especially in companies with strict systems. This is still Quite taboo.

Career consultants believe that in fact, the title does not need to be absolute or fixed. There should be different titles in different situations. When joining a new company, it is best to be familiar with its corporate culture. The names of colleagues are a reflection of corporate culture. What type of names a company mainly uses is closely related to the style and personality of the company's managers.

In European and American companies, which are known for their free atmosphere, whether it is between colleagues or between superiors and subordinates, they generally call each other by their English names, even to superiors and even bosses. If you address someone by their job title, it will make people feel out of place.

In companies founded by scholars, everyone can call each other "teacher" according to the habits of entrepreneurs. This title also applies to units with a strong cultural atmosphere, such as newspapers, television stations, literary and art groups, cultural centers, etc.

In companies that focus on teamwork, learning companies, and small and medium-sized family companies with strong family ties, the concept of hierarchy is relatively weak. People are less likely to refer to each other by their administrative positions than in ordinary companies, and people call each other by their first names. There are more situations. In enterprises with a strong sense of hierarchy, it is best to match the administrative positions, such as Manager Zhang, Mr. Chen, etc., to show respect for the other party.

In private, colleagues can call each other casually. Girls can be called by their nicknames, such as Lili and Xiaoyan; older men can be called "brother", younger men can be called "brother", etc. However, when using nicknames, you must be careful and do not use nicknames without looking at the person or calling them randomly regardless of the occasion.

In some units, colleagues have a habit of calling each other "Lao Zhang" and "Lao Wang" in private: the older people call the younger people "Lao Zhang" and "Lao Wang", while the young people call the older people "Xiao Zhang" and "Xiao Wang." It is said that "barking backwards" can help some older people feel youthful and help young people feel mature and stable. This type of title has a sense of humor and ridicule, but it should be used with caution, because not everyone is willing to be called "the wrong way" or "the wrong way".

To address someone appropriately, it also depends on the occasion. In formal occasions such as offices, conference rooms, and negotiation tables, formal titles should be used; while in entertaining occasions such as dinner parties, parties, and activities, you can use more casual titles. In addition, another factor that affects the title is the relationship with the leader. If you are an "old man" who worked hard with your superiors, then there is no need to add a title to your title. And if it is just an ordinary working relationship, or you are a new person who has just joined the company, of course it is better to use respectful titles.