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How to write a factory work plan
How to write a factory work plan?
The ups and downs of 20xx have passed, and we have ushered in the challenging year of 20xx. Looking back on the work in 20xx, first of all, I would like to thank the leaders for their support. I would like to thank all the team leaders and employees for their support and help in my work. In this rough year, they worked diligently, conscientiously, and worked together to better complete various work indicators issued by the company; in this year I have learned a lot from following the leaders and gained a lot; in 20xx, our workshop will conscientiously implement the meeting spirit of the superior leaders. Although there have been some achievements in the past, they are still far from the leaders’ requirements. The workshop will combine practical experience to prepare for the 20xx year. We will make the following plans for our work:
1. Continuously improve service quality (implemented throughout the year)
We will regard improving the quality of maintenance services as a company management task based on carefully absorbing previous lessons. Focus on the top priority and take various measures to ensure safe production without accidents. Focus on improving maintenance skills and standard maintenance operation procedures, and continuously strengthen employees' awareness of proactive service. Strengthen maintenance site management and carry out self-inspection and mutual inspection after vehicle maintenance.
2. Reduce the number of customer complaints (implemented throughout the year)
In response to a series of problems in customer complaints in 20xx, we will take the following measures to reduce customer complaints in 20xx quantity to improve the one-time repair rate.
First, strengthen skills training for workshop personnel and strengthen employees’ service awareness. We will cooperate with various after-sales departments to conduct regular training for relevant personnel, so that employees understand the importance of their jobs, correct their service attitude, and continuously strengthen their awareness of maintenance quality during daily maintenance sites, so that they are familiar with the maintenance problems that may arise in their positions. and ways to avoid it. The training frequency should be at least twice a month.
Second, strengthen the quality inspection work of inspectors to avoid the occurrence of secondary repairs, and require them to record the repair status so that the quality inspection work can be traced and facilitate post-maintenance analysis and inspection. Research.
Third, establish a reasonable reward and punishment system, add maintenance skills assessment to the assessment mechanism, link it to employees’ income, and reward the good and punish the bad. Through the above measures, we will make every effort to improve the first-time maintenance qualification rate of vehicles entering the station.
3. Increase maintenance output value (implemented throughout the year)
On the premise of increasing maintenance working hours, establish a new output value reward and punishment system, and it is recommended to add a commission rate for the new amount of maintenance. That is, maintenance time-consuming tasks are assigned. If you complete the task or exceed the task, you will be rewarded. If you fail to complete the task, you will be punished. (The specific task volume is summarized based on the average labor time fee in the first three months, and then gradually increases)
4. Strengthen on-site management and promote the 6S management system (weekly inspection)
In 20xx, we will further strengthen the 6S on-site management of the workshop, keep the workshop maintenance site clean and orderly, promote the 6S management system, and use this indicator as one of the evaluation indicators for outstanding employees to avoid the same big pot rice for both good and poor work. Thoughts! Strive to continuously improve the 6S management work in the after-sales workshop in 20xx and reach a new level.
5. Strengthen the management of workshop equipment and tools (monthly inspection)
Based on the current situation of workshop equipment management, formulate a person in charge of workshop maintenance equipment and tool management to reduce the risk of improper use of equipment and tools. failure rate, improve the timely repair rate of equipment and tool failures, and the person in charge of equipment and tools should institutionalize the daily, weekly and monthly warranty of the equipment, carry out regular inspections, implement various incentives, and guide employees to use the equipment in the correct way. and repair. The above measures effectively ensure the stable operation and normal maintenance and use of equipment and tools, and provide strong support for on-time and quality delivery of vehicles.
6. Lead by example, convince others with morality, and have healthy competition
As a leader, you must be strict with yourself, lead by example, do not shrink back when encountering difficulties, face difficulties, and take the lead. people. Adopt the employment principle of promoting those who are capable, letting those who are mediocre, and dismissing those who are mediocre! Employees who often violate disciplines, do not obey orders, engage in vicious competition, and affect the company's image will be resolutely dismissed. Strive to create a fair, just, benign and sustainable working environment for both satisfaction and one-time pass rate improvement.
In 20xx, we will forge ahead despite difficulties, forge ahead, continue to innovate, start from small things, strictly implement the job responsibility system, strengthen management internally, build an image externally, and strive to strive for solid and effective work. Achieve both employee and customer satisfaction and achieve the company’s business targets for the new year!
How to write a factory work plan Part 2
To unify thinking , improve the quality of employees, enhance cohesion, shape the company's good image, better corporate publicity work under the new situation, promote corporate culture construction, and formulate this plan.
1. Guiding ideology
Adhere to the propaganda of the party's line, principles and policies, focus on economic construction, enhance corporate cohesion, highlight the cultivation of corporate spirit, unite people, inspire fighting spirit, Encourage and advocate for the company's development as the starting point and foothold of the work, give full play to the role of the public opinion position, and promote the construction of corporate culture.
2. Publicity Focus
1. The company’s major business decisions, development plans, work measures, new regulations, new policies, etc.;
2. The Party’s policy Policies, national laws and regulations;
3. Advanced deeds, typical reports, work innovations, work experience;
4. Employee ideological trends;
5. Company Weak links and existing problems in management;
6. Corporate culture promotion.
3. Specific measures
1. Correct understanding and pay equal attention to publicity work and economic work.
Propaganda work is a way to educate and motivate employees, and it is an indispensable task for enterprises. “If an enterprise wants to develop and achieve its goals, it cannot be separated from the unremitting efforts of all employees. Only by further strengthening publicity work can employees’ morale be stimulated and centripetal force be formed. Only then can all tasks be invincible and the company’s unique enterprise be established. culture". Therefore, we must have a correct understanding and regard publicity work as a major event to do well.
2. Strengthen measures and implement publicity work.
(1) Establish a company publicity network and form a combative publicity team. The company office is responsible for the publicity work of the entire company. Each branch has one person who is responsible for the branch's publicity work part-time. Each department must have at least one part-time publicity reporter, and each branch must have at least 8 part-time publicity reporters to engage in corporate publicity and reporting work. . All departments and branches will submit the list of publicity reporters to the company office before February 20. The company office will be responsible for organizing publicity knowledge training on February 22 to improve their work capabilities and adapt to the needs of the company's publicity work.
(2) The "xx Newspaper" has been restored since March. One issue per month, with additional supplements issued as needed. All employees of the company can submit articles. The company's publicity reporters can submit at least one article per month. There is no restriction on the form of the article. The publicity content is mainly focused on the publicity work in XX. Once all articles are published, they will be paid according to the number of words. Excellent manuscripts are recommended to superior newspapers and periodicals.
(3) The blackboard newspaper is issued every half month. The company office is responsible for the section at the east end of the office building, and the technology center is responsible for the section at the west end of the office building. The general management department and the quality department each choose one section within the machine tool manufacturing branch, and the two branches are responsible for the rest.
(4) The company office is responsible for changing the publicity board from time to time as needed.
(5) Update and add placards. The fonts and colors should be unified to reflect the company's cultural characteristics. The company office is responsible for replacing signs hung on the road, and other branches are responsible for them.
(6) Carry out special publicity activities. Each department will take the lead in doing this work as needed. Such as: safety month, quality month, etc.
(7) Carry out the work of appraising the best and establishing pioneers to reflect the humanistic spirit. Carry out activities such as selecting quality pacesetters, technical experts, and labor competitions to stimulate employees' enthusiasm for work and enhance their team spirit.
(8) Group organizations should carry out extensive cultural, sports and entertainment activities, which should be vigorous, down-to-earth, and practical.
(9) All branches and departments must hold meetings before and after work.
(10) Strengthen external publicity, mainly company image promotion and product advertising.
How to write a factory work plan Part 3
In this year of xx, relying on the momentum gained in previous years, we have been able to step into In order to achieve steady profit growth and present a new attitude to customers, a more vigorous and dynamic workshop will be improved significantly. After the workshop is completed, the management level will be greatly improved. This is not only an external requirement of market competition. , and it is the inherent requirement for its own development and growth. For each department, it is both a pressure and a motivation to comprehensively improve the management level and develop simultaneously with the company. In order to achieve the company's overall operation and management goals in XX, the factory department has specially formulated the work plan for XX as follows.
1. Based on the work situation and shortcomings of this year, combined with the current company development status and future trends, the human resources plan will carry out the work in XX from nine aspects:
1. Further improvement The company's organizational structure determines and distinguishes the rights and responsibilities of each functional department, and strives to make the organizational structure scientific and applicable. There will be no major adjustments for three years to ensure that the company's operations run within the existing organizational structure.
2. Complete the job analysis of each position in each department of the company to provide scientific basis for talent recruitment, salary assessment and performance appraisal;
3. Complete the daily recruitment and allocation of human resources
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4. Promote salary management, improve employee salary structure, and implement a scientific and fair salary system;
5. Fully consider employee benefits, do a good job in motivating employees, establish an internal promotion system, and do a good job Employee career planning, cultivating employee ownership and dedication, and enhancing corporate cohesion.
6. Based on the existing performance appraisal system, refer to the performance appraisal methods of advanced enterprises to achieve the improvement and normal operation of the performance appraisal system and ensure that it is linked to salary. Thereby improving the authority and effectiveness of performance appraisal
7. Vigorously strengthen employee job knowledge, skills and quality training, and increase internal talent development efforts.
8. Establish internal vertical and horizontal communication mechanisms, mobilize the subjective initiative of all employees of the company, and establish harmonious and harmonious internal relationships within the company. Brainstorm ideas to serve enterprise development.
9. Do a good job in controlling personnel turnover and foreseeing and handling labor relations and disputes. It not only protects the legitimate rights and interests of employees, but also safeguards the company's image and fundamental interests.
2. Increase staffing:
(1) Front desk: The front desk has been increased to 3 people, responsible for different areas.
(2) Workshop management personnel: 1 workshop administrative supervisor, 1 technical supervisor, and about 3 required mechanical and electrical maintenance team leaders.
3. Strengthen personnel quality training
Complete the recruitment and training of personnel required in each region before the Spring Festival, so that there will be sufficient personnel quality during the implementation of the new management system in XX Assure. Carefully select and employ grassroots management personnel, and do not fill in the gaps.
IV. Increase the intensity of personnel assessment
Develop detailed implementation rules in terms of staffing, resource guarantee, performance appraisal, etc., to ensure this work from the institutional perspective. And based on the actual situation and existing problems in each region, targeted analysis and research will be carried out to urge them to establish and improve management in accordance with regulations in the short term.
5. Strengthen market research. Based on the amount of information provided by the business department and the company's business progress in each region, dedicated personnel (part-time) will conduct research on the development status and potential development trends of the business in each region. Adequate market research. Obtain first-hand information through research and provide good advice for the company in developing new markets in various regions.
VI. Brand Promotion
1. In order to further establish the "Zhenxing" brand and expand Zhenxing's market share, in XX, taking advantage of the transformation of the company's workshops, we initially considered promoting and Expand the brand and create a larger market space, thereby laying a solid market foundation and moving to the next level.
2. Further improve internal management and publicity work.
Produce and install promotional banners or billboards at various sites to demonstrate the company's strength on site; promptly produce new performance and promotional materials for the company
3. Strengthen professional knowledge training and quality education for personnel in contact with the outside world, and establish a A good corporate employee image and corporate cultural connotation can leave a beautiful and deep impression on everyone who comes into contact with our factory personnel, so that they can have a clearer and deeper understanding of the company.
7. Customer reception
Guest reception is still one of the focuses of the business department. Doing a good job in guest reception is the necessary prerequisite and foundation for business contacts. Doing a good job in guest reception in accordance with the company's relevant regulations and ensuring quality and quantity is an important topic that the business department must carefully study and discuss. On the surface, reception work seems relatively simple, but in fact, customer reception is a very profound knowledge. This work cannot be done perfectly without in-depth research and discussion. Therefore, the business department must work hard on methods, steps, and details. In order to spend less money without affecting the reception effect, it is necessary to know more about the guests' life experience, personality, way of doing things, work style, corporate value orientation, management philosophy, product features, industry status, etc. Carefully study, analyze and consider the schedule arrangements so that each guest can have a comprehensive, clear and in-depth understanding in the shortest time, show maximum recognition of Zhenxing's products, and understand the management model and corporate culture Generate enough interest. It is the criterion for every reception staff in the business department to treat each batch of guests and each guest seriously in a long-term and unremitting manner, so that they are satisfied with the reception work. In this way, we can improve the success rate of tracking and achieve the fundamental purpose of improving the economic benefits of the enterprise. To this end, the business department will focus on the following aspects of work in XX:
1. Supervise all staff to always take enthusiasm as the principle and do a good job in receiving guests from all aspects in a polite and courteous manner to ensure that the reception effect is consistent Every year is better than the last.
2. While ensuring the effectiveness of customer reception in advance, reception expenses will be saved as much as possible to reduce the company's overall operating costs and increase the company's profit level.
3. Continue to do a good job in customer reception file management
4. Adjust department personnel positions and recruit high-quality personnel to enrich the reception force. With the continuous expansion of business volume, in order to adapt to the needs of the company's business development, it is also very important to do a better job in reception and implement personnel recruitment.
8. Internal Management
1. Strictly implement the 5S management model, strictly implement "everything is managed according to files, everything is operated according to procedures, everything is spoken by data, and the work is done right the first time" "Strategy gradually becomes an execution-oriented team (adopting ISO).
2. Further strictly follow the requirements stipulated by the company, carry out various work management of the department, and strive to improve the management level.
3. Give full play to the work enthusiasm and subjective initiative of the personnel in each position of the department, and emphasize the process control and final effect of their work. Improve work responsibility and work quality. Implement the assessment system strictly in accordance with the corresponding job responsibilities.
4. Everything should be based on the overall situation of the company and emphasize the (product) marketing system as a chess game. Actively coordinate the contact and coordination between various departments of the marketing system, thereby improving the overall combat effectiveness of the marketing system and providing quality services to complete the marketing goals of XX.
5. Cooperate with daily administrative management. Actively provide logistical support and daily service work for various departments. Create a better corporate culture and working environment for them.
9. Safety work:
The overall requirements for the safety work of our factory in XX are: taking the "Safety Management Assessment Standards for Vehicle Maintenance Enterprises" as the guideline, insisting on joint management With the guiding ideology of strengthening employees' awareness of production safety, improving employees' production safety skills, and strengthening safety production supervision, we actively participate in the construction of corporate safety culture, conduct extensive inspections of violations and hidden dangers, and establish an operating mechanism for autonomous safety management to ensure safety. The work must be stable, continuous, controllable, and effective. To achieve this goal, all levels of the company must do the following tasks:
(1) Strengthen the institutionalization of safety work and promote team safety work Establishment of autonomous management operation mechanism
1. Decompose employee safety indicators at all levels and implement responsibilities at all levels.
At the beginning of the new year, the company will sign the XX annual safety production responsibility letter with each unit. Each unit must sign a safety production responsibility letter with its employees accordingly
2. Implement the team leader responsibility system. The person in charge of each unit is the first person responsible for the safety work of the unit. The company will implement risk contracting The form of assessment will increase the rewards and punishments for the safety work assessment of the heads of each unit. The heads of each unit must report the safety work of the quarter to the company at the end of each quarter.
3. Implement a safety one-vote veto system. In XX, the company will focus on incorporating safety work into the assessment content of each unit. Anyone who has an accident or minor injury and exceeds the assessment indicators will be disqualified from being selected as the advanced member of the month, and the person in charge will be disqualified from the reward for that month. The assessment of checking violations and hidden dangers is conducted on a monthly basis. Any unit that exceeds the assessment indicators will be disqualified from being selected for excellence in that month.
4. Strengthen basic safety work. In order to strengthen work guidance to the grassroots during the process of shifting the focus of management downward, the company will issue relevant safety management information at the beginning of the year to further promote the scientific, institutionalized and standardized operation of safety work. Each team must follow the requirements of the "Five Ones" for safety work (sign a safety responsibility letter, improve a safety supervision network, teach a safety education class, adhere to a safety inspection system, and put forward a rational suggestion) and earnestly implement Do a good job in basic work such as grassroots construction.
(2) Carry out various publicity and education activities to strengthen employees’ safety awareness and safety production skills
1. All levels should combine the difficulties and key points in the safety work of their units and carry out solid work Various safety activities are conducted to further enhance employees’ awareness of production safety. In June, we should vigorously carry out the theme activities of "Safety Production Month". In the third quarter, we should continue to carry out competitions with the theme of "National Ankang Cup Competition", do a good job in safety guarantee and various service work during high temperature seasons, and help employees firmly establish the idea of ????"safety first, prevention first".
2. Organizations at all levels should give full play to the advantages of practical education, guide the learning of production safety laws, regulations and procedures, and master the technology and skills of production safety. It is necessary to combine safety production with learning technology, so that the process of safety production becomes a process of learning new knowledge and new technologies, so that safety production and learning technology mutually promote and complement each other. In particular, safety education for new young workers entering the factory must be strengthened.
3. Organizations at all levels should penetrate safety work from working hours to outside working hours, go deep into collective dormitories, remind people to take breaks, eliminate fatigue, and ensure that they have sufficient energy to work.
(3) Deepen the creation of responsibility areas and create a good atmosphere for employees’ independent safety management
1. Further improve the management of the creation of responsibility areas. In XX, all units must continue to follow the relevant provisions of the "Safety Management Standards for Vehicle Maintenance Enterprises" to establish an all-round, three-dimensional and intersecting responsibility area network system, conscientiously establish the grassroots responsibility area, and fully mobilize the enthusiasm of employees to participate in safety management ; At the same time, we must also combine the characteristics of the unit's production and operation, strive to cultivate characteristic work, further deepen the creation of responsibility areas, give full play to its safety and civilization demonstration and supervision role, and form a good atmosphere of independent safety management.
2. Vigorously carry out activities to check violations and hidden dangers. All levels should take the activities of checking violations and hidden dangers as the main work carrier for carrying out activities to create areas of responsibility. They should continuously improve employees' awareness and ability of "self-discipline and self-protection" by carrying out activities of checking violations and checking hidden dangers. All levels must combine "self-inspection" and "mutual inspection", "inspection" and "spot inspection", and conscientiously implement the safety inspection system. If the company discovers safety problems during the inspection, it must promptly fill in the "Employee Violation Investigation and Punishment Form" and "Safety Hazard Investigation and Correction Order" and after feedback of safety opinions to the unit, a summary report is scheduled to be made before the 3rd of next month. At the same time, all levels must implement the rectification of safety hazards.
3. Do a good job in training and educating the personnel team. Safety supervisors are the basic force for carrying out activities. In order to improve the overall quality, the training and education of the team adopts a hierarchical implementation method. The company is responsible for the training and education of team leaders. This year, it will arrange 1-2 new safety supervisors to participate in superior training courses. Each unit is responsible for the training and education of grassroots staff, and all employees will be trained once in XX. In terms of training content, the focus should be on learning and implementing the "Safety Production Law" and "Safety Management Standards for Vehicle Maintenance Enterprises" to promote the deepening of employees' ideological understanding and the improvement of management and supervision levels.
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