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Hospital emergency department work summary template
5 templates for summarizing the work of the emergency department of the hospital
Everyone knows what kind of work the intensive care room is. It is a race against time and a struggle with death. The patient's condition is serious, complicated and changes rapidly. The following is a summary template of hospital emergency department work that I compiled for you, hoping to help you!
1
under the leadership of the municipal health bureau and the hospital, the activities of "learning rules and keeping discipline" were carried out, and the activities of "striving for excellence" were carried out in depth. Under the command of the hospital leaders, cadres and workers in the emergency department actively participated in the flood fighting and disaster relief activities of the hospital to protect the property safety of the hospital. Continue to implement the prevention and control of hand, foot and mouth disease and other infectious diseases, strengthen the management of medical quality and safety, and actively complete various tasks assigned by the hospital. From January to June in _ _ _ _, the business income of emergency department was _ _ _ _, and the number of outpatients was _ _ _ _; Number of people discharged from hospital _ _; The work in the first half of _ _ _ is summarized as follows:
1. Actively carry out the technical training of Chinese medicine in critical cases
Seriously implement the "Patient-centered, Chinese medicine hospital management year activity plan" of state administration of traditional chinese medicine and the Health Department, implement the spirit of the meeting, give full play to the talent advantages of Chinese medicine personnel in the emergency department, and use Chinese medicine therapy to serve the majority of patients. For this reason, our emergency department has formulated the department development plan and work plan, and organized their implementation. Establishing talent echelon to continuously meet the needs of connotation construction of specialized traditional Chinese medicine. Formulate specific measures to give full play to the characteristics of traditional Chinese medicine and organize their implementation. Formulate and constantly improve specific measures for common diseases and their characteristics, and organize their implementation to improve the level of dialectical treatment of characteristic diseases and improve the treatment rate of traditional Chinese medicine. Acupuncture therapy, pressing beans at ear points, cupping therapy, enema with traditional Chinese medicine, wet covering with traditional Chinese medicine and infrared therapy were carried out. The clinical pathway of common diseases in emergency department was established. The first-class medical record rate of Chinese medicine in our department is 1%, the excellent and good rate of dialectical argument is ≥92%, the dialectical utilization rate of Chinese patent medicine is ≥92%, the treatment rate of traditional Chinese medicine is ≥92%, the treatment rate of integrated traditional Chinese and western medicine is ≥94%, the success rate of emergency rescue is ≥82%, the treatment rate of acute and severe Chinese medicine is ≥9%, the treatment rate of integrated traditional Chinese and western medicine is ≥5%, and the intact rate of first-aid articles is ≥ 1.
second, strengthen the management of medical quality, medical safety and department business
focus on implementing the core system of medical management. Such as medical record writing system, prescription management system, first diagnosis responsibility system, duty, succession system, three-level doctor rounds system, case discussion system, doctor's advice system, consultation system, referral system, transfer system, check system and graded nursing system. Strengthen the three-level quality control network management of medical quality control to ensure that all aspects of the medical process are bound by corresponding norms and systems. Constantly improve quality control and evaluation indicators, and conduct centralized inspection and evaluation every month. Further strengthen medical safety and production safety. Our department has repeatedly emphasized the importance of medical safety work, enhanced clinicians' awareness of medical safety, educated clinicians to strictly abide by technical operation specifications, and wrote medical records and various records in a timely, comprehensive and correct manner through early meeting, special lectures and business training. In order to ensure medical safety and prevent the occurrence of major medical accidents. Strengthen communication between doctors and patients, and fully respect patients' informed choice. It further emphasizes the obligation of medical staff to inform, effectively protects the legitimate rights and interests of both doctors and patients, and effectively prevents medical disputes. Focus on improving the medical environment and reducing medical expenses. Through the activities of Hospital Management Year, emergency department staff can further understand and implement the service concept of "people-oriented, patient-centered", further improve service facilities, deepen medical environment, update service mode, simplify medical treatment process, improve service attitude, provide humanized service for patients, and put an end to the phenomenon of being raw, cold, pushing and dragging patients. Actively carry out services for the convenience of the people, and our department has carried out free medical consultation, drinking water supply, wheelchair supply, simplified medical treatment and other convenience measures. The emergency department actively inquires about the cost of drugs and medical services for patients and provides a list of hospitalization expenses for inpatients. Strict management of medical charges, put an end to unreasonable charges. Do a solid job in holistic nursing. Head nurses have established and improved a series of nursing rules and regulations according to the requirements of "Hospital Management Year". Standardize all kinds of nursing documents and carry out holistic nursing work. Strive to improve service attitude and improve service quality. Strengthen the education of "three basics and three strictness" for every nurse, and focus on strengthening the training of operational skills. Strengthen the management of nosocomial infection and effectively control the occurrence of nosocomial infection. Every month, the sensory control doctors make irregular inspections on the inpatients in the inpatient ward of the emergency department and make statistics on the medical records at the end of the month.
We not only have a good service attitude, but more importantly, we must have skilled rescue techniques and emergency response capabilities. To diagnose and deal with emergency patients quickly and accurately, and to relieve their pain as soon as possible, it is necessary for every medical staff to study their business seriously and master all kinds of rescue instruments and techniques skillfully. Therefore, the department organizes regular business study and strengthens the training of various first-aid techniques. Such as cardiopulmonary resuscitation, mechanical ventilation, ECG monitoring, cardioversion, defibrillation, gastric lavage and other routine technical operations. Adhere to the system of three-level doctor rounds, discuss relevant cases in time, and improve the first aid level of general medical staff. In order to adapt to the development of modern medical market, this year, our department regards the development of pre-hospital first aid as an important task, and strictly implements the system of emergency visits. Pre-hospital first aid teams are on standby 24 hours a day, and emergency visits are arranged for 5 minutes, and the overall plan of emergency green channels is formulated. In case of emergency, danger and serious patients, all emergency green channels are implemented, and all procedures have been completed first.
Third, there are problems
The quality of medical services is not high, and the enthusiasm and consciousness of individual employees are poor; The business growth of departments can't keep up with the development needs; There are few emergency personnel and lack of top-notch outstanding technical backbones and academic leaders; Lack of advanced medical equipment; The environment in the inpatient ward of the department is poor. Next, our department will gradually rectify the existing problems and strengthen the construction of cultural characteristics of traditional Chinese medicine. 2
At the end of the year, the year's work is almost over. As a nurse in the emergency department, the year's work has been spent in a busy schedule. In our daily work, we quickly cooperate with doctors to solve the emergency problems and try our best to get the fastest treatment for patients. Let's make a summary on the nurse's work in this year.
1. In terms of work
The work in the emergency department is very busy, and the time on duty is not so fixed. Maybe unlike nurses in other departments, we still have time to take a rest. Our hospital is large, and there are many emergency patients, especially when some situations happen, a large number of patients flock to the emergency department. When I first started working, I was also caught off guard. But after this year's work experience accumulation, I can also face things positively and calmly, and I won't be at a loss as before, or I don't have any organization in doing things. The nurses in the emergency department also need us to calm down and deal with things. After all, those who come to the emergency department are in critical condition at that time, and we also need to deal with the patients quickly, but we can't let the patients wait.
Second, in terms of study
Besides work, I also actively improve myself in all aspects. After work, I also read some books about nursing knowledge, so that I can master more and learn more. Of course, I will learn a lot in the process of emergency treatment. Many cases are patients I met for the first time, and I didn't even think there would be such a situation before, but the doctor still handled them indifferently, while I was nearby. It is also possible to understand these situations well. If they appear again, I can handle them better, instead of having to be instructed by the doctor as I did the first time, and I can better cooperate with the doctor to serve the patients. At work, I will ask my colleagues or doctors any questions in time, so that I can master more, and I will actively ask for advice if I don't understand. I know that it is very necessary to accumulate experience in the emergency department, so that I can deal with all kinds of problems more calmly.
Of course, in this year's work, I also found some shortcomings that I need to improve in my daily life, and my work experience is not enough, so I should strengthen my own study, make myself better, and do a better job in our emergency department. When facing patients, I can cooperate with doctors more quickly and effectively. Although the nurse's work is hard, I feel very happy every time I see the patients who come to the emergency department solve the problem. This is a very fulfilling and proud job, so I will work harder and do my nurse work more actively in the future. Selected pieces of template for work summary of emergency department in hospital 3
1. All kinds of nursing workload and work standards in the whole year
1. Workload: emergency x person-times. Participated in the rescue of x people. Cooperate with emergency operation cases. Nursing observation of patients x times. The number of trips is x. Handle emergencies x times.
2. Work compliance: the intact rate of first-aid articles reaches X. The qualified rate of sterile goods x. The qualified rate of medical record writing x. Comprehensive nursing satisfaction X. The qualified rate of nursing technical operation examination x.
2. Strengthen the service awareness of nurses and provide quality services
1. Strengthen the service concept. General nurses participate in quality service training courses organized by the hospital, constantly conduct etiquette training, standardize common polite expressions and communication expressions during operation, and use them in practical work. Constantly study and discuss communication skills, cultivate nurses' foresight of disputes, effectively deal with various contradictions and differences in their work, and build mutual trust between nurses and patients, achieving zero complaints throughout the year, with a comprehensive satisfaction rate of 99.1%.
2. People-oriented, fully meet patients' medical needs, continuously improve the environment of infusion hall, install TV and other facilities, and provide convenient services such as paper towels, water cups and a glass of water at the bedside of unaccompanied patients. Continuously optimize the process of medical treatment, timely triage, and take measures such as using emergency priority service card to pay for medicine for critical patients, so as to reduce the time of waiting for medicine. And improve the service quality through environmental hygiene supervision, nursing inspection and health education. Pay attention to the treatment of illness, basic nursing and three meals, know their situation in time, help contact their families or rescue stations, help such patients this year, and contact their families outside the province through ID cards. This measure was praised by the patients' families and other patients. Discuss and rectify patients' opinions and problems in work, and constantly improve the service image.
Third, scientific and institutionalized nursing management, with emphasis on monitoring the implementation of the system
1. Through grouping regional management, continuous grouping scheduling is carried out, the number of shifts is reduced, and human resources are effectively utilized. Through dynamic quality control of senior nurses, the work pressure of young nurses and nursing hidden dangers are reduced, thus ensuring the nursing quality of each class.
2. Make a clear division of labor for the quality control staff, and assign special personnel to be responsible for the management of items and work processes in each region. When problems are found, feedback and discuss revisions in time to ensure the nursing quality in each region. Effectively implement the performance appraisal system, truthfully feedback the personnel's hierarchical ability, and make the nursing quality control in place.
3. After one year's adjustment, the structure of nursing team tends to be reasonable. According to the division of emergency areas, posts are basically set according to individual work ability, and the hierarchical management of nurses is basically realized, so as to achieve the rational distribution and use of personnel.
4. The emergency green channel is unblocked, which improves the success rate of rescue. For all kinds of acute, dangerous and severe patients, the measures of rational use of green channel have won valuable time for rescue.
5. Constantly improve the emergency plan for nursing work, including the emergency plan for emergencies.
6. Formulate detailed work guidelines for each region, matters to be informed in each region, points for attention of new recruits, etc., and systematically guide new recruits and young nurses to better complete nursing work.
iv. On-the-job training and continuing education for emergency nurses
1. Throughout the year, the department organized business study times, medical record discussion times, and operation training items
2. In the second quarter, the general practitioners were organized to complete the emergency post skills training as required, and everyone passed the operation assessment, and the business skills of general nurses were further improved.
3. All the nurses' knowledge of first-aid drugs within three years after graduation were qualified, and the compliance rate was. The new graduates have passed the post skill operation, all of which are up to standard. Good grades.
4. Basically complete the annual nurses' refresher training plan, arrange nurses to go to ICU to study the nursing of critically ill patients, and arrange young nurses to go to the pediatric injection room to carry out scalp puncture technique for children, so as to improve the technical level of scalp puncture for children. Send many nurses out for short-term study and bring new nursing concepts back to the department. In the whole year, I completed the emergency training of 1 nurses.
5. Every quarter, three people or two people cooperate with the rescue drill, and through the drill, the emergency response ability of nurses is continuously strengthened, and the training of first aid skills is repeatedly strengthened.
6. According to the requirements of the nursing department, micro-training is conducted to train young nurses' proficiency in technical operation and the ability to use first-aid instruments, and each group of personnel is required to use the free time in class to conduct group case discussion and nursing rounds. The effect is good.
7. Make a notebook for emergency post training, organize personnel to evaluate the hierarchical ability of department personnel, designate tutors, and implement one-on-one tutoring education. Each person is required to complete a case analysis of nursing cases every quarter, so as to cultivate nurses' critical thinking, improve the quality of nursing staff and ensure the quality of nursing.
V. Teaching by nursing interns
The teaching work of students has been further standardized, and the implementation of small lectures, operation demonstrations, teaching rounds and rescue drills has achieved good results, especially the teaching method of rescue drills has been well received by all interns. This year, I successfully completed the internship teaching task of person-times.
VI. Cooperating with medical development
The number of patients under observation in the original office-built simple intensive care unit has gradually increased. In terms of nursing, the medical record writing, basic nursing and health education of the patients under observation have been strengthened, and at the same time, personnel have been arranged to go to the ICU for further study on nursing care of critically ill patients, lumbar puncture coordination, closed thoracic drainage and other pipeline nursing.
Although some achievements have been made in nursing work in the past 2 years, there are still some shortcomings. The nursing research project has not been successfully completed, and some personnel have a negative and passive attitude in training. In the process of serving patients, the cold and blunt tone of individual personnel is likely to cause patients' dissatisfaction. In the new year, we will face greater difficulties and challenges, fierce competition in the medical market and the decrease of floating population. We will continue to work hard to further strengthen the team building, improve the comprehensive quality of nursing staff, train professional nurses, improve service quality and complete the work plan for the new year. 4
I am a nurse in the emergency department, and my work is very hard, but I never want to give up. I am proud of my work, and I can contribute my strength to the hospital, do what I can for patients, and help doctors complete the rescue work better, which has always inspired me to make different efforts and efforts.
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