When viewing the house, the salesperson promised to divert people and cars. When the house was handed over, there was an above-ground parking space. How should the property management explain it?

The sales promised that the owners would use their cars separately, but after handing over the property, there was an above-ground parking space. Regarding this issue, the key point is how to reach a unified opinion on the above-ground parking space, and I will help you sort out the logic. 1. Oral agreement or contractual binding

This is the most important point: Is the diversion of people and vehicles a verbal agreement or contractual binding? If the salesperson only made a verbal promise at the time to divert the business to people and vehicles, the actual rights protection process for the owner would be very difficult.

If there is a clause on the diversion of people and vehicles in the house purchase agreement, or there is a guarantee agreement such as a letter of agreement or a letter of commitment, then the owner will be able to use legal weapons, collect necessary materials, and file it through the street office. , local regulatory authorities, People’s Court arbitration or litigation to protect rights. 2. Is the above-ground parking space an act of the property developer or the developer?

Nowadays, many communities are taken over by the property management company. When there is a disagreement, the responsibility must be clarified first. Whether the above-ground parking space is an act of the developer or is it actively built after the property owner enters the site. If above-ground parking spaces are added due to insufficient underground parking spaces, will it affect business life and travel?

Make it clear whether there is a schematic diagram of the above-ground parking spaces when signing the house purchase contract. If the above-ground parking spaces are not informed at that time, the owner has the right to know and decide on the construction of above-ground parking spaces. 3. Resolve differences

As a hosting service provider, the property management company should take the initiative to coordinate and communicate with the owners committee and business representatives to come up with a summary plan on whether to maintain the above-ground parking spaces. If the above-ground parking spaces are removed, who will pay for the costs and labor? Responsible, if above-ground parking spaces are maintained, what methods will be used to ensure unity of opinion. If it is difficult for both parties to reach an agreement, it is recommended to apply to the relevant arbitration department for mediation of the arbitration case.

Finally, with the continuous development of society, property services should keep pace with the times, be people-oriented, strengthen property management with the original intention of solving problems, and properly handle conflicts and disagreements in order to win the trust of owners. Recognize and create a good and harmonious working and living environment.