Ten uncivilized behaviors?

First, the common uncivilized behavior characteristics of China citizens in tourism

1. The common uncivilized behavior characteristics of domestic tourism

(1) littering, littering, spitting, blowing your nose and chewing gum everywhere pollute the public environment;

(2) Smoking in non-smoking areas, sneezing without covering your nose and mouth, is harmful to others' health;

(3) Take the bus, take the elevator, go shopping, buy tickets, visit and have a meal, compete for the crowd, cut in line and jam, and don't humbly let the old and the young get sick and pregnant;

(4) answering the phone loudly, guessing boxing and making noise in public transportation, hotels, theaters and other public places;

(5) scribbling and scribbling on landscape cultural relics and service facilities, trampling on forbidden green spaces, climbing and picking flowers and trees;

(6) Disobeying dissuasion to feed and beat animals will endanger animal safety;

(7) shirtless in front of others, wearing pajamas outside the room, which is inappropriate;

(8) Telling dirty jokes, propagating feudal superstitions, spreading fabricated political jokes, and being keen on vulgar tastes;

(9) Forcing foreign guests to take photos, and taking photos and videos in violation of regulations;

(1) Take more and take more when eating buffet, and take away non-gifts when leaving hotels and restaurants, taking advantage of petty gain.

2. Common uncivilized behavior characteristics of foreign tourism

(1) littering, littering, spitting, blowing your nose, chewing gum, not flushing when going to the toilet, not paying attention to hygiene and leaving dirty marks;

(2) Ignoring the no-smoking sign, smoking whenever you want, polluting the public space and endangering the health of others;

(3) When taking public transport, people compete for the crowd; when shopping and visiting, they cut in line and cross the yellow line when waiting in line;

(4) In public places such as cars, planes, restaurants, hotels, scenic spots, etc., loudly answer the phone, call friends, guess boxing orders, get together and make noise;

(5) Playing and joking in churches, temples and other religious places, without respecting the customs of local residents;

(6) In public, take off your shoes and socks, go shirtless, roll up your trouser legs above your knees, cross your legs, pick your teeth unabashedly after you have had enough to eat, and wear pajamas or untidy clothes outside the bedroom, which is unsightly;

(7) He speaks dirty words, behaves rudely and arbitrarily, loses his temper when encountering disputes or things that are not satisfactory, swears at each other, and lacks basic social cultivation;

(8) Bargaining in shops that don't give discounts, forcing foreigners to take photos and take group photos;

(9) set foot in pornographic places and participate in gambling activities;

(1) occupying the consumption area for a long time without spending, taking more waste when eating buffet, taking away non-gifts when leaving hotels and restaurants, and not paying tips after enjoying the service, taking advantage of petty gain.

second, analysis of the causes of uncivilized tourism behavior of citizens in China

third, countermeasures for uncivilized tourism behavior of citizens in China

1. Strengthen publicity and education

We can make full use of mass media such as radio, television, newspapers and the Internet to expose bad habits and promote civilized behavior; Make full use of literature, photography, cartoons, cartoons and other art forms, especially intensify the production and broadcasting of public service advertisements, and lash out uncivilized behaviors vividly to promote the improvement of civilized quality of all citizens.

2. Formulating relevant norms

In view of various bad habits of tourists in tourism activities, the Central Civilization Office and the National Tourism Administration and other units can jointly formulate the "Code of Conduct for Citizens' Civilized Tourism in China" and issue special documents, which will be implemented by the National Tourism Administration to regulate citizens' civilized tourism behavior.

3. Create a warm environment

All relevant departments can * * * create a warm and beautiful tourism environment, so that tourists can feel the civilized atmosphere in it and make civilized tourism become tourists' conscious actions and behavior norms.

4. Strengthen supervision and management

Establish an "uncivilized behavior exposure desk" to expose some typical uncivilized behaviors with great influence through television, radio, newspapers, internet and other media. Set up an uncivilized tourism reporting hotline and mailbox to encourage individuals or units to report uncivilized behavior. Travel agencies and scenic spots should also strengthen the supervision and management of tourists.

5. Popularize the knowledge of civilized manners

Popularize and educate the knowledge of civilized manners of citizens in the whole society. Travel agencies should demonstrate and guide the etiquette of tourists. The media should publish and introduce little knowledge of foreign customs and habits.

6. Guided education with activities as the carrier

Conduct tourist questionnaire survey activities, youth volunteer persuasion activities and civilized tourists appraisal activities on a regular basis, so that civilized tourists can become citizens' conscious behaviors.

7. Select civilized ambassadors and publicize and commend them

Tourism management departments can conduct activities such as selecting civilized ambassadors, civilized travel agencies, civilized tour guides and civilized tourists every year, and publicize and commend them publicly.

8. penetrate the relevant contents of civilized tourism into the classrooms of primary and secondary schools

strengthen the education of teenagers and add the relevant contents of civilized tourism into the classroom education and extracurricular education textbooks of primary and secondary school students.

9. Pay attention to pre-training and summarize afterwards.

Before organizing a group trip, travel agencies should educate tourists on civilized tourism behavior, explain the customs and habits, etiquette norms, national taboos and behavior patterns of the destination, organize civilized tourism examinations when necessary, and sign a "civilized tourism commitment letter". In tourism activities, tour guides should promptly remind and stop the uncivilized behavior of tourists.

1. Set up warning signs or posters in scenic spots

Attractive placards, posters and public service advertisements can be set up in tourist scenic spots to make the civilized behavior of tourism subtle and deeply rooted in people's hearts. Prompt sentences to remind tourists of civilized behavior are printed on printed tickets and tour guide maps in tourist attractions, so that tourists begin to receive tourism civilization education and tips as soon as they enter the scenic spots.

11 Strengthen the civilized supervision of scenic spots

In tourist scenic spots, we can set up a supervision post and a picket patrol to correct and stop the uncivilized behavior of tourists anytime and anywhere.

12. Reasonable setting of sanitary facilities for convenience

The convenience facilities such as garbage bins in scenic spots should be set reasonably and scientifically. It can be designed as cartoon or scenery, and integrated with the scenic spot to enhance its appreciation.

13. Advocate a big discussion and contest on civilized tourism

You can open a column in the media and organize a big discussion on "civilized tourism"; Hold uncivilized behavior photography and DV contest in tourism; Carry out "I and Civilized Tourism" essay competition, speeches and other activities.

14. Rectify the tour guide team and improve the quality of tour guides

The relevant state departments should conduct spot checks on the tour guide words in tourist attractions, rectify the tour guide team and improve the quality of tour guides, and it is strictly forbidden for tour guides to make up something out of nothing, make it up, and tell pornographic jokes and political jokes.

15. party member cadres take the lead in setting an example

party member cadres and state officials are the backbone of society, and they should also set an example in civilized tourism.

16. Making a propaganda film of tourism civilization

You can make a high-quality propaganda film of tourism civilization for about 1 minutes, which can be broadcasted in planes, trains, cars, ships and scenic spots in a rolling way, so that tourists can receive civilized education anytime and anywhere.

17. Starting from now, starting from small things

Civilization starts from school, starts from family, and takes moral construction and civilization construction as important teaching contents.

18. editing, publishing or distributing the general situation of tourist countries (places)

the state organizes professionals to edit and publish promotional videos and brochures on "knowledge of Chinese citizens going to XX countries (regions)" by country or region, and broadcast and distribute them in public places such as television, airports, railways and scenic spots.

19. Establish a reward and punishment system

Publicize and commend the typical examples that have done well in tourism behavior, and give certain material rewards. Informed criticism should be conducted for travel agencies or individuals with uncivilized behavior, and the business qualification of travel agencies should be cancelled for those with bad influence.

2. Take whether tourism enterprises attach importance to civilized tourism as an important part of the annual review or assessment

A new Training Manual for (outbound) tour leaders should be compiled and published by the National Tourism Administration, focusing on increasing the content of civilized tourism and making it an important part of the qualification examination for (outbound) tour leaders and travel agency employees.