Three Summaries of Personal Work of Beauty Instructor

Part I

Every beauty salon attaches great importance to the on-the-job training of new employees, and the key point is to adopt an indoctrination method. In fact, training is a major part of the cultural construction of beauty salons. During my year as a beauty instructor, I completed the training of new students quickly and effectively. The work of this year is summarized as follows:

1. Cultural training for employees

Beauty salon culture itself includes four aspects: concept culture, system culture, behavior culture and material culture, which can let employees have a more comprehensive understanding of all aspects of beauty salons. In addition, beauty salon culture is a value and behavior system accumulated by beauty salon employees for a long time and recognized by beauty salons. Teaching beauty salon culture to them can make them quickly integrate into beauty salons.

2. Shortcomings

1. In terms of time investment, I didn't arrange special time, but I did some related training unconsciously and didn't rise to a certain height. In the later work, I didn't follow up in time, and once I finished, I simplified the cultural work of beauty salons.

2. In terms of form, no normative text or lecture notes were produced, but some lectures were given in an unconstrained style. At the same time, there is no special beauty salon cultural work department, only some personnel or administrative personnel work part-time, and there is no systematic research on beauty salon cultural work.

3. In terms of content, we mainly read some of our slogan concepts to employees, and we simply don't understand the importance of these contents to our future work, and we can't understand the concrete embodiment of these concepts in our work. Even if there is real cultural training, it is limited to the constraints of behavior and system, with the emphasis on what not to do, and the real core part of beauty salon culture has not been highlighted.

Third, several details that should be paid attention to in preaching beauty culture

1. Highlight the role of culture and the key points of cultural construction, so that everyone can have a systematic understanding of the culture of beauty salons at the first time, and establish a sense that they must be consistent with beauty salons in action and thought. This work must be completed by a senior employee who knows the development course, strategic thinking and essence of beauty salon culture, including the development course, the core of beauty salon culture, some behaviors, institutional culture and effective cultural construction methods and carriers.

2. Many employees of large and medium-sized beauty salons have been working for two or three years and still don't know the appearance of the top management of beauty salons, let alone their attitudes and thoughts towards employees. If employees are allowed to meet with the senior leaders of beauty salons on the first day, newcomers will have a natural affinity for beauty salons and their leaders, and establish a sense of serving beauty salons at the first time.

3. Prepare an excellent learning text and an employee handbook that comprehensively introduces all aspects of beauty salons, so that employees can learn anytime and anywhere, and adjust and restrain their thoughts and behaviors.

4. Dynamic information control. Interact with new employees every once in a while, such as seminars and questionnaires for some employees, to understand the problems encountered by employees in the process of integrating into beauty salons, and provide targeted help and education.

Fourth, the main contents of cultural knowledge training in beauty salons

1. The main ideas and supporting measures of how beauty salons treat employees, such as how beauty salons treat employees, what welfare measures they have, what environment they have created for employees to realize their personal values, and the personal development prospects in beauty salons.

2. Highlight the cultural vision, strategy and core values of beauty salons.

3. Famous stories and cases happened in beauty salons, so that everyone can learn the culture of beauty salons in an immersive process.

4. The importance of culture to the development of beauty salons and the methods and importance of keeping consistent with beauty salon culture.

5. Code of conduct for employees in beauty salons.

Chapter II

2XX years have passed. During this year, I have been busy studying and exercising myself, and I have made some achievements, developed many new customers, and my performance has been greatly improved compared with last month. I also have some shortcomings in this year's work, such as not being sensitive enough to the psychological changes of customers and failing to meet their needs in time. The root of this problem is that my experience is not rich enough, I have received less exercise in beauty salons, and my ability to judge customers and deal with emergencies is still weak.

Although there is a lot of work in the beauty salon every day, I will find out the problems in time, find out the problems and solve them in time. If I can't solve it, I will consult my colleagues and superiors in time. In this process, I feel that my ability has been improved and exercised. Of course, because I have been in the beauty salon for a long time, I will inevitably feel slack about my work, my passion for work is not high enough, I have no initiative to develop new customers, and I am not confident enough when I am selling, so I can't talk about big orders and communicate with customers. I feel that my professional knowledge and professionalism need to be improved, especially my understanding of beauty salon products and the mastery of beauty techniques are not skilled enough. Next, I will study the product knowledge and new professional technology of beauty salons hard to improve the quality of customer service.

In the next 2XX years, I will continue to work hard, constantly set new goals for myself, and constantly surpass myself. Only by being strict with myself can I become a qualified beautician. After all, I'm still young, and I need to work harder. This is the moment of struggle in my life. After this age, I don't have the energy and ability to work hard. I will work hard when I am young and make a blue sky of my own!

Chapter III

Time flies, like a fleeting moment. From the blink of an eye to the end of 2XX, in the coming year, on the whole, I am quite satisfied with my work. First of all, I clearly understand my job responsibilities, and go to work on time according to the relevant regulations of the store, without being late or leaving early. Secondly, do your best during working hours, do your job well and perform well. Thirdly, get along well with colleagues and have a harmonious relationship. In addition, the relationship with customers is also handled properly, neither neglecting customers, but also doing their own work with ease. As a cosmetologist, I sum up my work experience in the past year:

First, a good sense of service is the most powerful sales method

(1) Smile service: it can give each other a good first impression. By smiling, you can show your personal charm and affinity, thus affecting the mood of customers and creating a relaxed and happy mood for customers.

(2) Family service: The beautician should always stand in the customer's position, think about the customer's thoughts, eliminate their inner worries and doubts as much as possible, and give the customer a feeling of being at home.

(3) Value-added service: try to provide customers with value-added services, so that they can truly feel value for money.

Second, it is a solid step for you to succeed to fully display your good personal character.

(1) With good work habits, customers will easily and quickly accept you and agree with you, and then she will agree with your products and accept your services.

(2) To have a correct aesthetic view, you should know how to appreciate and praise customers, so that customers can accept you and your products and services with satisfaction and pleasure.

(3) At work, fully show your good mental outlook to customers. Bringing emotions to work is a taboo. Clean, dignified and generous dressing is also one aspect of your good mental outlook.

Third, to become a qualified beautician, you must have certain theoretical accomplishment

You should know the basic physiological knowledge, nutrition, cosmetic knowledge and psychological knowledge related to your job; Pay attention to the new development trend of today's beauty industry, so as to accurately carry out consulting services, answer various questions raised by customers realistically, and constantly improve their appreciation ability, so as to serve customers at a high level.

Fourth, superb technical accomplishment

Beauty and skin care is a technology as well as an art. Beautiful and flawless skin is actually a picture conceived and carefully drawn by beauticians. Therefore, beauticians should not only have deep artistic accomplishment and correct aesthetic view, but also master superb beauty and skin care skills and accurate methods. In this way, we can take the initiative in beauty service.

V. Personal appearance of beauticians

Personal appearance of beauticians must meet professional needs. Personal appearance can make customers have a good first impression on you, which can help you communicate with customers better.

(1) Dignified appearance: When sitting, standing, walking, and going up and down stairs, always remind yourself to keep upright. This can give customers a good feeling of spirit and upward. At the same time, women have balanced, straight, flexible and elegant manners, and often become the object of envy.

(2) generous appearance: summary, elegant and generous makeup can give people a fresh and natural feeling, so that customers can enjoy the services brought by beauticians in a relaxed mood. At the same time, it also reflects the unique female beauty of beauticians.

(3) cheerful image: the cheerful attitude here refers to sincere, optimistic and confident attitude, rather than casual, noisy and sensational.

Work plan for six or 2XX years

I will continue to study and strengthen from the following aspects:

(1) Basic knowledge: skin structure, female physiological cycle, human organs, etc.

(2) product knowledge: product structure, product category, product composition, product efficacy, product selling point and product culture.

(3) Beauty skills: basic massage, nursing, manipulation, use of various instruments, nursing process of various parts, and product deployment.

(4) Sales skills: courtesy reception, psychological communication, finding demand, judging customer types, answering customer questions, closing skills, etc.

(5) Work system of beauty salons: morning meeting process, attendance, responsibilities, salary and treatment, answering phone calls, sending cards and collecting money.

The year of 2XX is coming to an end, and we will usher in the year of 2xx. I hope that the work will be smooth and the financial resources will be rolling in next year, and at the same time I hope that the company can do better and better.