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Summary of the work of the property company in the first half of the year (5 articles)
Time flies by, and the hard work has come to an end. I have gained a lot of achievements in my work during this period. Let’s make a work summary. So how to write a new work summary? The following is a summary of the work of the property company in the first half of the year that I compiled for you. I hope it can help everyone!
The work of the property company in the first half of the year Summary 1
In the first half of this year, with the strong support of the community and relevant departments, focusing on the principles of serving the overall situation, people-oriented, and working carefully, we focused on "paying close attention to the key points and difficulties of the work, giving full play to our strengths, and deepening the work." Taking advantage of internal resources" as the guiding ideology, we focused on safety management, on-the-job training, and monthly assessments. All employees overcame difficulties and successfully completed various management and assessment goals set at the beginning of the year.
1. Maintenance, maintenance and engineering repair of equipment and facilities
Regular inspection and maintenance of facilities and equipment in the community, supervise the elevator maintenance unit to conduct inspections of elevators, speed governors and other special equipment on time, And inspect emergency lighting, water pump room and other equipment rooms. During the rainy season, prepare flood prevention materials, inspect and clean ditches, maintain sewage pumps, and stop drainage during rainfall periods to ensure a safe passage through the flood season. Cooperate with the work of the municipal department. Due to municipal line maintenance and other reasons, emergency response should be prepared when the community needs to cut off water and power, and notify the owners in advance to be prepared.
2. Improve environmental sanitation
Carry out greening maintenance, replanting, and carry out regular disinfection work. There are plans to carry out comprehensive maintenance, soil loosening, weeding, fertilizing, replanting, pruning, and pest control of the community's greening, and management assessments will be strengthened to improve efficiency. Timely and targeted application of pesticides in different seasons ensures that the greening of the entire area is free of pests and diseases. Completed energy-saving renovation of lighting in public areas of the community; repair and maintenance of exhaust fans in elevator machine rooms.
3. Run practical projects for people’s livelihood
Actively implement practical projects for the people and comprehensively improve the quality of the living environment in the community. At the same time, we will continue to strengthen infrastructure construction, add safety warning signs for fire escapes, and prohibit climbing over garage fences; complete the upgrade and renovation of electric vehicle charging facilities in the first and second districts; complete the antifreeze renovation of multi-story rooftop water pipes in the first district; partial water leakage in the second community The slope cover is replaced; the fire protection facilities of the old eight buildings are upgraded and renovated; the five-area river guardrails are added; we strive to create a convenient, warm, comfortable and harmonious residential community for the owners.
4. Implement the management and construction of safety facilities
Put safety production work first, implement the main responsibilities of safety production, and strive to build a safe community. Equipped with high-quality fire-fighting facilities and conduct comprehensive inspection and maintenance of fire-fighting facilities and equipment. Carry out paint maintenance on a community's fire water tank; complete the upgrade and renovation of the eight old fire protection facilities.
5. Shortcomings in work
The work improvement performance in the first half of the year has strengthened our confidence in development. We also clearly know that the results are due to the correct guidance of the street leaders and the overall performance of the work. The result of the hard work of our employees. Compared with the past, we have achieved certain results in terms of business types, corporate standard construction, and basic management. However, we still have many problems and deficiencies, such as: there is a gap between the quality of property brands and the requirements for high-quality commercial properties. ; The basic work is still not standardized and solid enough; the gap between management execution and target requirements, etc. These are all problems faced and solved by enterprise development, and they are also the key improvement directions in future work.
In the second half of the year, our company will conscientiously complete various tasks assigned by the Urban Management Section, continue to strengthen the company's own system construction, further expand business scope, improve service quality, and create a reputable and powerful company. property management brand.
Summary of the work of the property management company in the first half of the year 2
With the guidance and help of the company leaders and the strong collaboration and support of all relevant units, the overall work of the property management company in the first half of __ has achieved great results Certain results. For example, the environmental sanitation in the living area is in good condition, the greening environment in the living area has been greatly improved, the normal supply of water and electricity has been ensured, and the service quality has also been greatly improved.
The specific work is summarized as follows:
1. Work in the first half of the year and current key tasks at hand:
(1) Comprehensive management work
1. To improve services With the goal of quality and standardization of community property management, we will strengthen management and conscientiously implement the community property management system based on the people-oriented purpose.
2. Actively cooperate with the company's water and electricity bill payment management work, and complete the collection of water and electricity bills on time and in quantity.
3. Completed the allocation of housing to 25 demolished tenants in the second district in an open, fair and reasonable manner, actively and properly vacated the old rental buildings, and ensured the immediate occupancy of the allocated households.
(2) Water and electricity work
1. The inlet and outlet pipes of the community roof water tank were abolished to improve the quality of water supply and reduce leakage. Continue to improve water and electricity metering devices.
2. Completed the debugging of the high-voltage power distribution device in the second zone and the overhaul of the low-voltage main control switch from the second zone power distribution.
3. Strengthen the maintenance and repair of power supply facilities, and make adequate preparations to ensure the power consumption in the living area during the peak summer period.
4. The current focus is to find the right time to replace the transformer oil and gaskets in the power distribution room in District 1, and to further improve the water metering device in the community.
(3) Security and cleaning work
1. Standardize the management of vehicle entry into the community. Based on the actual situation, regulations were made to prohibit vehicles from entering at the east gate of District 1, and vehicle diversion management in the community was implemented to ensure driving safety in the community.
2. Thoroughly clean up the weeds in the community and improve the sanitary environment of the living area.
3. Continue to strictly implement the construction and decoration waste disposal management system. It has changed the original phenomenon of littering of construction waste in living areas, and has received extensive cooperation and support from the owners.
4. The current key task is to strengthen vehicle management in the community. The second is to continue to do a good job in cleaning up sanitary blind spots and weeds in the community to eliminate sanitary blind spots.
(4) Greening work
1. The daily maintenance of greening in the living area is managed by dedicated personnel.
2. More than 1,000 square meters of new green space were opened in the living area, and more than 4,000 hedges were replanted, which greatly improved the green environment of the area.
3. Some branches that affected the power supply were pruned in a timely manner to ensure the safety of power supply.
4. Conducted a survey and statistics on dangerous trees in the living area.
5. Large-area mechanical spraying of pesticides was carried out on green plants in the living area to eliminate pests and diseases and maintain good growth of trees.
5. The current focus is to take active measures to ensure that the planted turf can survive the summer safely, and to promptly prune trees that affect the safety of power lines and power supply.
2. Work ideas and plans for the second half of the year
(1) Water and electricity work
1. Replacement of main water supply valves in the three districts.
2. Main water supply valves and water meters in the west side of the office building and the garage will be repaired and some pipelines will be renovated.
3. Improve the electricity metering device for single apartments as soon as possible.
4. Cooperate with the head office to improve the capacity expansion of the power distribution room in the three districts as soon as possible.
5. Strengthen water leak detection and increase water recovery rate.
(2) Greening work
1. Continue to strengthen the daily maintenance and management of greening.
2. Complete the cleanup of dangerous trees in the living area to ensure the safety of the living area.
(3) Cleaning and security work
1. Continue to strengthen the management of sanitation and cleaning work, and promptly handle and transport garbage;
2. Continue to strengthen the management of closed communities Security work, good door guard and night patrol management.
3. Carry out the removal and disposal of construction waste from the 25 new residential buildings in District 2 and District 3.
4. The three districts implement closed management.
(4) Others
1. Handover and acceptance of new residential buildings in the three districts.
2. Allocation of old houses.
3. Problems that the company hopes to solve for this unit:
1. Allocate funds for greening in the second half of the year: At present, all greening fees have been used up, and the greening work in the second half of the year cannot be carried out normally. However, the treatment of dangerous trees, power pruning and daily maintenance of greening are urgently needed.
2. Water and electricity:
(1) Increase water and electricity maintenance fees and quotas for public facilities and office water and electricity fees. 27,000 yuan has been spent on water and electricity maintenance fees in the first half of the year; according to the work plan for the second half of the year, there is a lack of expenses; the Public Security Department and the Production Department have overspent on water and electricity bills in the first half of the year and used up the annual quota.
(2) Since it is inconvenient for our unit to manage and control the water and electricity transferred within the factory, in order to achieve strict management and control and reduce waste, the water, electricity and costs transferred from the factory to various departments and offices should not be Included in office and public facilities water and electricity fee quotas.
3. Allocate the personnel salaries and funds required to implement the closed management of the three districts.
Summary of the work of the property company in the first half of the year 3
In the first half of 20__, all employees of the operation department, under the leadership of the property company, strengthened the study of political theory and business knowledge, and continued to innovate. Working hard to complete various tasks, we will now report the main work completed, experience and future work plans:
1. Main work completed:
1. Completed the Eastern New Town_ __The bidding for PE pipes for national highway water supply pipelines. This project is the first project in Jinan City to use PE pipes in large quantities, and it has a huge influence. After two months of hard work, the project has been basically completed and has been recognized by the supervisor and Party A, laying a solid foundation for the market promotion of Weixing PE Pipeline in Jinan.
2. The bidding for PE pipes for the No. 1 water supply pipeline renovation project was completed. The winning bid for the project was __._ million yuan, and the contract is currently being implemented. Because Jingyi Road is located in an urban area, it is difficult to excavate and coordinate with the resident units, so the progress of the project is slow, which may affect our settlement.
3. Completed the bidding for the water supply pipeline of the new school of Shandong University. The winning bid price of the project was __ million yuan, and the contract has been fulfilled. The project is located in the South Outer Ring Road and is a key project in the city. , the experiment has been suppressed and the acceptance has passed, only a little less finishing work will be added later.
4. Completed the warehouse inventory of the asset appraisal property company.
2. Problems and solutions that occurred at work:
1. At the beginning of the work, due to my low business level and lack of experience, in the initial bidding work I couldn’t figure it out and failed repeatedly. Where did the problem lie? Faced with the lessons of many failures, we looked for our own reasons, analyzed project bids, compared with competitors, and found our own shortcomings. In the future work, we must continue to strengthen business learning, improve our own capabilities, enhance the company's market competitiveness, and make the company in an invincible position in future bidding work.
2. Inability to process market information correctly, specifically manifested in:
① Lack of ability to grasp market information. In a modern society with highly developed information, information passes by easily, causing confusion. A lot of effective information flows around us, but we fail to grasp it;
② Lack of ability to process market information. Effective information relies on grasping, analyzing, processing, and submitting, and mastering the information in a timely manner , and we often lack how to judge the correctness of information;
③The lack of information exchange causes a lot of effective information to be lost in vain. In future work, effective measures should be taken to give full play to the role of information, strengthen the ability to process information, strengthen communication, and be able to correctly judge the accuracy of information.
3. Lack of plans and safeguards.
Specifically, in the Shandong University new school project, due to the lack of understanding of the progress of the project, the failure to prioritize, and the failure to correctly sequence the plans in arranging production, resulting in slow supply; there were no safeguards for equipment maintenance, and the machine If it is broken and there are no accessories, it will affect normal construction and cause adverse effects. In future work, communication with the owner should be strengthened to help the owner analyze the drawings, understand the project progress, make plans in advance, and make allowance plans for pipe fittings. Strengthen the maintenance of welding equipment and deal with problems in a timely manner without leaving any hidden dangers. For frequently damaged accessories, reserve them in advance and maintain the equipment as soon as possible.
3. Future work plans:
1. Cultivate the market, increase advertising, and establish brand awareness
Jinan is currently engaged in urban construction. The large-scale pipeline network renovation in new towns, western university towns, and urban areas, as well as the implementation and transformation of branch water supply, have brought us unlimited business opportunities. We must do a good job in market research, summarize the experiences and lessons learned from the three projects in the first half of the year, do a good job in return visits to customers, make use of the good performance characteristics of Weixing pipes, appropriately invest in certain advertising, increase corporate visibility, and increase marketing efforts. further promotion.
2. Do a good job in after-sales service, especially emergency repair work
The most fierce competition in the market now is the competition in service. The promotion of a good product is not only a good Quality, but also comprehensive after-sales service. Many emerging pipes made great noise when they first entered the market, but why did they disappear soon after? It is because the safeguard measures are not in place and the service level cannot be achieved. We must work hard on maintenance, conduct systematic training for personnel, purchase special tools for emergency repairs, and prepare repair pipe fittings to truly ensure that customers have no worries.
3. Analyze competitors, strengthen communication with competitors, and implement cooperative competition
Currently, our most powerful competitor is 'Sichuan Senpu Pipe Industry', which Our sales network covers the entire Shandong market, and we have a huge network of interpersonal relationships. Our sales performance in Jinan is second only to ours. Now, in order to compete for market share, both of us have adopted the strategy of lowering prices. If this continues, we will only lose more profits for both parties, which will hurt both parties. In the work in the second half of the year, the relationship between the two parties should be strengthened to improve, complement each other, utilize each other, jointly promote, jointly compete, circulate interests, and share the market.
4. Strengthen communication and cooperation between departments
As an operating department, it should learn more from brother departments, strengthen contact, cooperate with each other, and do a good job in service. In order to achieve the same goal of the property management company, all departments should work closely to reduce internal friction, give full play to team spirit, and use collective strength to improve the overall combat capability of the property management company.
5. Strengthen learning and internal management, strengthen training, standardize various management systems, and improve personnel quality
Continuously learn professional knowledge and improve professional standards. Continuously improve and standardize various management systems to lay a good foundation for the development of various tasks.
6. Do a good job in safety
Safety is the eternal theme of the enterprise. It adheres to the principles of giving priority to prevention, combining prevention and control, strengthening education, and group prevention and group treatment. Through safety education, Continuously enhance employees' safety awareness and self-protection capabilities to create a safe and comfortable working environment for employees.
Summary of the work of the property company in the first half of the year 4
Has time passed quietly? Unknowingly, we have managed the park for another half a year. In the past six months, I have grown, gained, and achieved certain results. Of course, there are still some shortcomings. The following is a summary of the work in the first half of the year and the focus of the work in the second half of the year.
1. Basic services
(1) Basic situation of the park
There are 994 residential households in the Yazhu North plot of Lanshan, and 906 households have received housing ( Among them, 576 households in the first phase and 330 households in the third phase), 406 households are occupied (including 368 households in the first phase, including 67 rental households; 38 households in the third phase, including 8 rental households), and 181 households are being renovated (including 41 households in the first phase; 3 140 households in the first phase), 314 vacant households (including 106 households in the first phase; 208 households in the third phase), and 93 vacant households (including 71 households in the first phase; 22 households in the third phase). Shops: 117 units, 21 units for sale are all in the first phase, and 29 units are for rent (including 26 units in the first phase and 3 units in the third phase).
Maintenance issues
Property engineering maintenance: A total of 647 incidents were reported in half a year, including 297 home repairs and 350 public area repairs, with a maintenance rate of 100 .
Maintenance of real estate projects: 691 cases were reported in the first half of the year, 436 cases were repaired, and 255 cases were not repaired, with a maintenance rate of 63.10.
(2) Front desk reception
In the first half of 20__, the front desk handled ***1,491 daily affairs. In the first half of the year, express delivery received a total of 1,588 items and sent a total of 33 items. Issue 30 warm reminders for owners on various matters.
2. Service improvement
(1) Detailed departments
In April, the company made adjustments to relevant personnel in the customer service center and placed some outstanding personnel in suitable positions position. In order to better serve the owners, the company has established a quality and planning team. The quality team supervises each department to eliminate all kinds of incoordination. The planning team helps customer service plan various activities to bring more spare time life to the owners.
(2) Express delivery business
As the number of residents in the park increases, the volume of express delivery entering Blue Mountain is also increasing. Considering that we are now in an Internet age, the number of people and the volume of online shopping will only increase rather than decrease. In order to facilitate the owners, the customer service center has begun to collect express delivery for the owners. From the trial run in April, it has become a special service of the Lanshan Yazhu Community to collect express delivery for the owners, and has been well received by the majority of owners.
(3) Community Culture
2019 itself is a service year, and doing a good job in service is one of the key tasks in 1_. In order to enrich the owners' spare time life and improve the quality of life, we continue to strengthen the construction of community culture.
Advocate being a civilized business owner in the park, promote socialist spiritual civilization and moral standards, and actively carry out colorful cultural, entertainment and sports activities, which will help strengthen contact and communication with business owners and help achieve " The service concept of serving with heart and creating happiness.
In the first half of 20__, the activities of “cooking Laba porridge” for Laba Festival, the activity of “writing Spring Festival couplets” for Spring Festival, the activity of “cooking Lantern Festival” for Lantern Festival, the activity of “sending carnations” for Mother’s Day, and “making rice dumplings” for Dragon Boat Festival were held in the first half of 20__ "Activity.
3. Major events
(1) House delivery
In April of the first half of the year, the North Lot completed the delivery of the last 14 houses. From the purchase and arrangement of handover materials, from the layout of the handover site, to the training of personnel for handover, every bit is responsible for the owner and is the contribution of the property owner. So far, 283 of the 324 households in these 14 buildings have been handed over.
(2) Uniformly enclosed balconies
Taking into account the characteristics of Ma'anshan city, the company agreed to uniformly enclosed balconies in Lanshan Yazhu Community. In February and March, we began to prepare the relevant agreements for balcony sealing, as well as the selection of balcony sealing styles and manufacturers. Since many owners had registered and signed agreements to close balconies in the early stage, when the balconies began to be closed in April, they were too concentrated and the manufacturers were too busy. The property management company helps owners and manufacturers coordinate from the middle, improving the quality and speed of balcony closures for owners.
Summary of the work of the property company in the first half of the year 5
In January 20__, I came to Jungao Property with a simple and curious mood, and started a new journey. The work content is wrapped in the familiar and the unknown, which urges me to work harder to learn and challenge. Half a year passed in an instant. With the training of department leaders and the help of my colleagues, I quickly became familiar with and qualified for the job responsibilities of the property manager. It’s the middle of the year, and everyone should sort out the past and plan for the future. At this moment, the work in the first half of 20__ will be summarized as follows:
1. Property service work
The main tasks of property work There are daily repair reports, complaint handling, charging, infrastructure, equipment maintenance, environmental sanitation, mosquito and rat disinfecting; there are learning and training, inspections by superior departments, etc.
The management fee collection and the rectification of community public facilities and equipment issues are the main tasks of the management office in the first half of 20__. After working together with colleagues from various departments of the property company, most of the work has been completed Done successfully.
2. Office work
Office work is a brand new field for me. The work is complicated, including document processing, file management, document forwarding, etc. Faced with a large amount of complicated and trivial routine work, it is necessary to strengthen self-awareness of work, pay attention to speeding up the work rhythm, and improve work efficiency. Manage all matters calmly, strive to be comprehensive, accurate, appropriate, and avoid omissions and errors.
3. Existing deficiencies
In line with the professional attitude of "working for yourself", we are dedicated to our work and carry out our work creatively, and have achieved certain results, but there are also some problems and deficiencies. , the main manifestations are: first, the property management job is a new position for me; many jobs have to be explored while doing it, so that the work cannot be done with ease, and the work efficiency needs to be further improved; second, some work is not detailed enough , some work coordination is not quite in place; third, providing effective decision-making data to leaders needs to be further improved; fourth, communication with department leaders and company employees needs to be strengthened.
4. Direction of efforts
First, strengthen learning and broaden knowledge. Work hard to learn about real estate industry knowledge and related property laws and regulations.
Second, based on the principle of seeking truth from facts, focus on coordination and communication among various departments of the company; effectively create an atmosphere of unity and teamwork.
Third, provide effective data to leaders.
"If you don't accumulate frog steps, you can't reach a thousand miles; if you don't accumulate small streams, you can't become a river." In the first half of 20__, I gained success, experienced difficulties, and felt enlightened; in the second half of the year, I We will, as always, head into the new year with a hundredfold confidence and efforts.
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