What are the workflow and precautions of supermarket cashier?

The workflow of supermarket cashier is divided into seven steps: receiving customers, scanning goods and settlement, collecting money, changing money and seeing off customers.

Precautions for supermarket cashiers:

1.？ Customer service

(1) When a customer comes in and says "Welcome", the cashier should smile and nod.

(2) If the customer doesn't know where the required goods are, please actively guide the customer.

2.？ Scan goods and settle accounts

(1) Scan the goods as quickly as possible, so as to avoid the long waiting time for customers behind.

(2) Ensure that there are no multiple scans to avoid customers' dissatisfaction due to excessive payment.

(3) Make sure there is no omission of scanning, so as not to cause losses to the supermarket.

3.？ collect money

(1) Realize "three singing", that is, singing, singing and searching.

(2) If you receive a large sum of money, carefully distinguish the authenticity of the money.

(3) When customers swipe their cards, they should accurately enter the amount.

Extended information cashier job responsibilities:

First, abide by the cashier service specification, and serve according to the specification.

Two, familiar with the computer to control the price of each period, skilled operation of the charging system and other related equipment.

Third, be energetic every day and always know the attendance rate of all rooms in this Internet cafe.

Four, the cashier shift must be two people at the same time counting, compound, working capital, do a good job of daily purchase account specific registration, cashier cash if there is any mistake will be borne by the cashier. The cashier handed over to work twenty minutes in advance.

5. Cash at the cashier can only be collected by the designated manager, and no one else can withdraw cash for any reason. In case of the above situation, all the responsibilities shall be borne by the cashier.

6. Don't leave time on the computer for any reason, even if there is no need to pay cash (for example, if the boss signs the bill or the network management office opens the employee number, it should be clearly instructed and registered, and no more than five employee numbers should be opened at any time).

Seven, in addition to the cashier, technicians, supervisors and other personnel are not allowed to enter the cashier.

Eight, do cashier registration in strict accordance with the steps of online registration, actively promote the image of Internet cafes and promote membership cards.

Nine, payment requirements clearly enunciate, remind guests to check the balance face to face, and it is strictly forbidden to "throw, throw, throw" the balance to customers.

Ten, assist the network management to remind the guest computer.

Eleven, the bar display cabinets, mainframe, mesa keep clean at any time, are not allowed to store sundry, all items neatly, cashier health keep clean at any time.

Twelve, responsible for the management of chassis keys.