Joke Collection Website - Bulletin headlines - How to complain about unreasonable hospital charges?
How to complain about unreasonable hospital charges?
Secondly, consult the relevant departments of the hospital. If you can negotiate directly with the hospital, it is best to solve it properly.
Thirdly, if the consultation with the hospital is unsuccessful, then we will find relevant departments to complain. There are two ways. The first is to call 12320 to make a complaint. The second is to make a face-to-face complaint to the medical institution supervision and management office of the local health administrative department, and then you need to bring the collected invoices.
Legal basis: Article 4 of the Measures for the Administration of Hospital Complaints: The Ministry of Health and state administration of traditional chinese medicine are responsible for supervising and guiding the administration of hospital complaints throughout the country.
The administrative department of health of the local people's government at or above the county level (including the administrative department of traditional Chinese medicine, the same below) is responsible for the supervision and guidance of the management of hospital complaints within their respective administrative areas.
Article 25 of the Measures for the Administration of Complaints in Hospitals: For complaints involving medical quality and safety that may endanger patients' health, hospitals should immediately take active measures to prevent and reduce the occurrence of patients' damage.
If the charges and prices involved can be checked and handled on the spot, the situation should be found out in time and corrected immediately.
For complaints that are complicated and need to be investigated and verified, the complainant should generally be given feedback on the handling situation or handling opinions within 5 working days.
For complaints involving multiple departments, it is necessary to organize and coordinate relevant departments to study together, and feedback the handling situation or handling opinions to the complainant within 10 working days.
skill
The above answers are only for the current information combined with my understanding of the law, please refer carefully!
If you still have questions about this issue, I suggest you sort out relevant information and communicate with professionals in detail.
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