Tencent Tang Daosheng: The technological "war against the epidemic" has given rise to three major changes, and the implementation of new digital infrastructure has accelerated.

The implementation of digital “new infrastructure” is accelerating

Tang Daosheng said that recently, the central government has held many meetings and proposed to speed up the construction of “new infrastructure”. Tencent has also unleashed the connection and technical capabilities of the industrial Internet, increased the construction and application of cloud, big data, AI, IoT, blockchain and other services, and joined hands with governments and enterprises at all levels to fight the epidemic together. .

This "war against the epidemic" is a concentrated exercise of industrial Internet capabilities and the starting point for the further development of "new infrastructure".

"Traditional infrastructure solves the problem of connecting things and people, and the construction of roads and airports brings prosperous business to the region; while the new digital infrastructure solves the problem of data connection, interaction and processing. 5G, Cloud, big data and artificial intelligence will bring more room for industrial upgrading and promote the formation of new products and services, new production systems and new business models. We will face new challenges and create new opportunities," Tang said. Tao Sheng said.

In Tang Daosheng’s view, the performance of the industrial Internet during the epidemic is a sample of the accelerated implementation of “new infrastructure”. "During the epidemic, the demand for industrial Internet increased, and many vertical industries introduced digital technology. However, there are more emergency needs. If new digital infrastructure capabilities such as 5G, big data, artificial intelligence, and cloud computing can be deeper and more With extensive support, everyone can do better. I believe that in the longer term, the potential of 'new infrastructure' will be further unleashed, opening up a wider space and continuing to change people's work and lifestyle."

The "war against the epidemic" has brought about three major changes

In addition, Tang Daosheng summarized the three major changes in science and technology since the "war against the epidemic", including C-end user awareness and B-end enterprise needs and urban planning.

"First, user cognition has changed. The epidemic has allowed C-end users who stay at home to obtain more life services online, such as fresh food delivered to their homes, online learning, online consultation, etc. . The epidemic has popularized more O2O online services, changed user perceptions, and cultivated new habits among users," said Tang Daosheng.

Among them, in terms of online education, it is reported that the education authorities of more than 30 provinces and cities have put forward the demand for online teaching. Tencent’s education team actively participated in the implementation, helping schools to “continue learning” and serving more than 1 student. billion; in terms of online medical care, Tencent Medical Dictionary and Tencent Health Mini Program have launched free medical services, with a total of more than 12 million services, and an average of more than 80 consultations per doctor per day; in terms of smart retail, the user group of fresh food delivered to home has grown from It is popular among young people and middle-aged and elderly people. From New Year's Eve to the sixth day of the Lunar New Year, the order volume of the WeChat applet increased 3 times year-on-year, and the transaction volume increased 4.6 times. Once this kind of user habit is developed, it may profoundly affect the development of the industry. Major public security incidents have affected ordinary people's cognition and habits, and ultimately transformed into user needs, bringing new opportunities to industry development.

In Tang Daosheng’s view, the second change is that “the intrinsic demand of B-side enterprises for the industrial Internet has been stimulated, the epidemic will end, and the stimulated demand will be retained and continued.” Among them, the most typical The third change is that "under the epidemic situation, the overall planning of cities has become stronger, and the time and space connection of the industrial Internet and the opening up of industrial chains have become a trend." For example, in the past, the construction of digital government affairs in various places was often a problem for each city. If implemented separately, data information cannot be connected. In this epidemic, the health code, as a technical standard, has been unified nationwide for the first time. "Health Code" provides a unified data source for big data analysis of the epidemic, and also provides an accurate basis for the country to formulate overall epidemic prevention measures.

“During the epidemic response, we have seen that the C2B model of the Industrial Internet has played an important role... We have also seen that ecological synergy is the driving force for the accelerated implementation of the Industrial Internet. Only the physical industry and the Internet Only with a 'double' can we win." Tang Daosheng said that Tencent hopes to be a good digital assistant, release C2B advantages, provide tools for all walks of life, make connections, and build an ecosystem.