Hotel standard service terms, front desk service terms, bar service terms.

Hotel (bar) service courtesy terms 1. Hello. Welcome to Guangjian! 2. Have you made a reservation? Excuse me, sir, which table and box are you in? 4. Sir * * How many people are there? 5. This way, sir! 6. Please sit down, sir. 7. I am here to serve you today. Please don't hesitate to tell me anything. 8. Please have tea, sir. 9. Please use a towel. 10. Have you ordered, sir? Please go to the ordering area to order. 1 1. Sorry to bother you, but please serve a cold dish. 14. Your wine has been brought. Do you need to open it? 15. May I take the tea away? 16. Can I serve hot dishes? 17. Sorry, please serve a hot dish. 18. This is XX. Please enjoy yourself. 19. Would you please share this dish for you? 20. Excuse me, please change the bone plate. 2 1. Excuse me, can you move the empty plate? 22. Your hot dishes have been served, sir. Please enjoy yourself. 23. This is the fruit platter provided by our hotel. Please enjoy yourself. 24. Excuse me, sir, do you need any extra food? 25. I'm sorry to bother you, but your order is all here. Please enjoy yourself. 26. Do you need to return these drinks? 27. Excuse me, who will pay the bill? 28. Here is your bill, sir. Please have a look. 29. I charge you XX yuan. Thank you! 30. Here is your change, sir. Please keep it. 3 1. Sir, would you please come to the bar with me to pay the bill? 32. What do you think of our service and dishes? 33. Thank you for your advice. We will definitely tell our superiors. 34. Please take your belongings with you. 35. Please go and welcome next time! Hotel (front desk) service courtesy terms 1. Hello, sir/madam, what can I do for you? 2. Hello, sir/madam, what can I do for you? 3. Good night, Mr./Ms. * *. Welcome to Chenming International Hotel. Welcome to Chenming International Hotel. 6. Welcome to our hotel. 7. Nice to meet you. 8. How many people are there in your team? 9. Are you alone? 10, do you (we) want to arrange a room with a view of Mihe River? 1 1. Would you like to arrange a room near ... 12, Modern Fashion Standard Room. 13, uniquely decorated single room, luxurious and spacious. 14. Luxurious and spacious executive suite. 15, quiet and comfortable single room. 16, distinguished, comfortable and luxuriously decorated presidential suite. 17, ... This room is very suitable for your needs. 18, ... This room is very convenient and very suitable for you to meet your small team. 19, ... at the same time, you can fall asleep quickly without noise interference. For this reason, your children can be in the same room, so you don't have to worry about them. 2 1. We have a very convenient room here, near the parking lot. At the same time, we can also help you deliver your luggage to your room at the price of RMB. 22. We have a quiet, chic and luxurious suite on the first floor, facing the Mihe River. The price is RMB. 23. What kind of room do you prefer? Would you please fill out the registration form first? Then there is Mrs. * *. 25. Great, sir/madam. Would you please register? 26. Is this your first stay in our hotel, sir/madam? Would you please sign here, sir/madam? 28. Mr./Ms. * *, can you show me your certificate (copy)? 29. Would you please tell me your ID number? 30. Mr./Ms. * *, you come from * * (local), which is a very beautiful city. 3 1. Do you use credit card or cash? (If it is a credit card) Can we make a copy of your credit card? (Cash) * * Mr./Ms, please pay RMB in advance. 32. Do I need to sign a bill to spend in the store? 33. Have you made a reservation, sir/madam? 34. Sir/Miss, do you have the reservation confirmation form of the travel agency (reservation center)? May I have your full name, sir/madam? 36. Sir/Miss, through which travel agency (room reservation center) did you make your reservation? 37. Sorry, sir/madam, your company has not signed an agreement with our hotel. 38. Excuse me, sir/madam. Our hotel is full today. You can try the hotel. Thank you for your support to our hotel. 40. Sorry, sir/madam, the rooms are fully booked today. 4 1, sorry, sir/madam. The standard room is fully booked today. We only have suites. Do you need a reservation? 42. Sorry, sir/madam, we couldn't find your reservation. 43. There will be a masquerade party in the bar on the fourth floor from 8: 00 this evening to 2: 00 the next morning. You are welcome to socialize and go to HAPPY.