The rectification of the vehicle management office reflects strong problems from the public

This newspaper (reporter Yang Yan correspondent Chen Qing) "The citizens are very concerned about the problems existing in dmv, and there are many reflections. If there is any misunderstanding, we should explain it clearly. If there is a problem, we should not hide it, we must change it, "said the relevant person in charge of the Municipal Traffic Police Detachment.

Since the beginning of this year, in addition to the problems reflected by many citizens, dmv, the municipal traffic police detachment, has distributed 48 questionnaires and collected 2 practical rectification opinions. In addition, 11 opinions and suggestions were collected through public solicitation of opinions and publication of report telephone numbers, which provided a good reference for the targeted rectification of the problems existing in the vehicle management office.

it is understood that some problems have been rectified to some extent. First, the lax discipline of the staff of the DMV has been rectified, and the behaviors of the police, such as being late, leaving early, not taking up their posts, going to work and doing things unrelated to work, have been corrected on the spot and informed criticism. Among them, there is a strong response from the public. In view of the phenomenon that a very small number of police officers and employees abuse power for personal gain, an internal clean government supervision team was set up, the report telephone number was announced to the public, and a suggestion box was set up. Those who report to the public and are verified will be dealt with immediately and will not be tolerated. At the same time, the police and employees should be warned and educated to guide the police to treat their power correctly.

In addition, "stalking" the situation that the police do not handle business according to the regulations, and will investigate and deal with it according to the seriousness of the case. At the same time, the account system for business registration by the police will be implemented, so that every business is clear and clear, and the supervision and restriction mechanism of the police will be strengthened to prevent the business user name and password from being used by staff at will. For the problem of poor service attitude and low work efficiency of staff, we should first implement the responsibility system of first inquiry, put an end to the phenomenon of "cold, hard, horizontal and pushing", deal with those who are not conscientious and cause everyone to go the wrong way, and implement the business time-limited settlement system.

the person in charge of the municipal traffic police detachment said that although a number of problems have been solved, there is still a lot of work to be done in the next step. The first problem that still exists at present is the phenomenon of illegal intermediary.

article 36 of the regulations on motor vehicle registration issued by the Ministry of public security stipulates that the owner of a motor vehicle may entrust an agent to handle all kinds of motor vehicle registration and related business. In order to save trouble, some citizens voluntarily hand over their business to illegal agents, which virtually provides them with a market.

the person in charge of the vehicle management office said that although the traffic police department has taken many preventive measures, it is difficult to distinguish who is the profit-making agent and who is the real agent in actual work. Secondly, the supervision and management of driving schools need to be strengthened. Since the superior department in charge of driving school is the Transportation Bureau, and the traffic police department is only responsible for the examination work, involving two departments, there is indeed a disconnect between the supervision work. These problems are being solved through consultation and research.

The public has reflected a wide range of fire extinguishers and triangle cards, and will gradually publicize and explain them to the public. The person in charge of the vehicle management office said that according to the relevant national regulations, buses must be equipped with fire extinguishers, and trucks must be equipped with fire extinguishers and triangular plates, but many citizens do not understand and accept them and need further details.

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