6 work summaries of the police station

Summary of the work at the police station 1

After this period of training and learning and a gradual understanding of the work of the police, this job is very important to me. There is an additional sense of responsibility and mission.

When there is a police officer at night, I don’t know how to judge whether the police officer should go out. When a user calls me, I don’t know what to say. I carefully recall the work process and the current status during this period. Although With the joint efforts of all of us, there have been considerable changes, but there are still many shortcomings and deficiencies waiting for us to plan and improve. First of all, there is still a big gap between the requirements of qualified customer service personnel in terms of service quality and service awareness. Regardless of success or failure, I will continue to explore and try.

First of all, we must treat users with sincerity, treat them as relatives or friends, and sincerely provide users with effective consultation and help. This is one of the prerequisites for a happy job. Then, when providing consultation to users, listen carefully to the user's problems rather than paying attention to the user's attitude. Only in this way can you stay calm, analyze and guide the user carefully, extinguish the user's emotional anger, and prevent the user from getting angry due to service attitude issues. Oil causes greater complaints from users and has a negative impact on the company's reputation.

In the days to come:

1. Be proficient in business knowledge and improve service skills

2. Continuously improve the professional psychological quality of a customer service specialist< /p>

3. The working idea of ??"customer first, service first"

4. Through various practices, I have broadened my horizons, enriched my practical experience, and made myself better. Serve customers efficiently.

Summary of the work at the police station 2

Dear leaders and colleagues:

Hello everyone!

More than half a year has passed. , under the leadership of the company's leaders and the efforts of all colleagues, the company has now entered a period of vigorous and rapid development, which further encourages us to work hard at our jobs and be strict with ourselves. Adhering to the company's development purpose of "serving the society and creating peace", I will objectively summarize my work experience in the past six months and hope that all leaders and colleagues will criticize and correct me.

1. Personal Work Review

(1) Establish your own duties, fulfill your responsibilities, and serve the unit sincerely

After working for more than two years, I know that as a In recognition of the importance of police work, we dare not slack off at all in our work.

I have always used General Secretary xx's three sentences of "loyalty and reliability, serving the people, and wholehearted dedication" to remind myself to strengthen my sense of responsibility and devote myself to my job. At work, first keep work records and telephone records, and secondly strive to respond as soon as possible to questions raised by the jurisdictional units and areas in need of help; again, always maintain a humble attitude when talking to network units and business dealings, and be able to Listen patiently to the unit’s opinions and suggestions. In the return visit in the first quarter, I strived to "visit one company, test one company, and improve one company." In view of the situation that some service unit attendants did not know how to operate the remote monitoring equipment, I provided on-site guidance and informed the precautions. In view of the problems in some units, Fire hazards are also notified to the person in charge of the unit so that they can rectify and maintain them as soon as possible.

(2) Be patient, think more, and devote yourself to work wholeheartedly

Work may seem easy but it is boring, it may seem simple but it requires patience, it may seem easy but it requires consideration , which requires us to have a careful, patient and rigorous work attitude.

At present, I am mainly in charge of _ district work and the company's external network publicity work. For the high-level district I am responsible for, I currently have jurisdiction over _ online service units (including _ units for normal operation and _ units for parts returned to the factory, _houses for renovation and rectification, _houses not yet open); in the first half of 2020, 13 renewals were completed, 3 were lost and replenished, and the opening rate was 82.8%.

Daily work During the daily duty work, in addition to keeping duty records and handling police situations, the contact numbers in the system are also updated regularly. First, the contact numbers of the on-duty personnel are updated in a timely manner for some units with frequent personnel movements. telephone to ensure that the call can be answered when an alarm occurs; again, faults in the unit can be discovered in time and technicians are notified for repairs to ensure the normal operation of the equipment, and text messages are sent to networked units on a weekly and monthly basis to let them know about the unit's fire protection facilities. Operation status; Finally, communicate with the person in charge of the _ district in a timely manner, and send the operation status and payment status of the jurisdiction unit on a monthly basis. I pursue details in my work, because details are the particles of events and the chain of processes. The occurrence of any event is a process of occurrence, development and change. It is also the process of a person changing from the quantitative change of details to the final qualitative change of the event. This is also It is required to be careful and conscientious in work.

After the year of file management, as the number of new users continued to increase, I updated the information in a timely manner and successively drew the fire protection floor plan, safety exit distribution map, fire-fighting plan map, fire protection facility distribution map, and exit map for the new network users. Car pictures, etc.; use the return visit time to complete the exterior pictures and key parts pictures of new users, information collection tables, coding tables, etc. to ensure the accuracy and completeness of the files.

Website Promotion Currently I am mainly in charge of the company’s external website promotion work including ___), mainly responsible for the security maintenance of the website and daily review of manuscripts, monthly statistics and summary of external website manuscripts, processing website pictures and updating the website information.

(3) Study diligently, summarize well, and improve quality with sincerity and integrity

In the past six months of work, there have been certain progress and achievements, but there are also shortcomings. The work is not perfect enough. Business knowledge requires continuous understanding and learning. The improvement of professional skills requires continued learning and practice. Business skills are not yet strong. The level of business knowledge needs to be further improved. It is necessary to continue learning and expand knowledge. These are all It needs to be improved and continued efforts in the future.

(4) Check for problems, identify deficiencies, and make rectifications to promote progress

Reviewing the work in the first half of the year, the work plan for the first half of the "20--Year Quantitative Allocation of Personal Work" was basically completed, and targeted at If a solution cannot be given, the person in charge of the area will explain the situation and strengthen communication with users who have special circumstances. For the three users (__, __, __) in the _ district who returned the monitoring equipment communication board to the factory for repairs, promptly notify the person in charge of the unit and explain the situation; for the three users (__, __, _) whose services were suspended due to decoration and other reasons We also coordinated with the relevant person in charge to reach an agreement on re-entering the network after acceptance; for users who had difficulty renewing their subscriptions, we also negotiated with the relevant person in charge on matters such as suspending services after expiration. Only by "discovering problems, looking for problems, and facing problems squarely" at work can problems be solved. With this attitude, I believe there will be greater progress in the work in the second half of the year.

2. Measures to improve work standards in the future

Looking back on the past, I have learned a lot and gained a lot. In the past six months, my biggest gains have been professionalism, business The quality and work ability have been improved and improved, and it also inspired me to continue to advance and improve in future work. In future work and study, I will further strictly demand myself and learn from leaders and colleagues humbly. I believe that with my sense of responsibility and self-confidence, I will definitely complete the work in the future.

My summary is complete. If there are any inaccuracies, I would like to ask my leaders and colleagues to criticize and correct me. Thank you all.

Summary of Police Reception Desk Work 3

In order to enable newly recruited police officers to be competent for their jobs and to master the relevant business knowledge and skills required for police reception jobs, after research by the Municipal Bureau It was decided to conduct a week-long education and training for newly recruited police officers, and this plan was specially formulated.

1. Guiding ideology

Guided by the relevant regulations and requirements for public security education and training, with the goal of firmly establishing a sense of purpose and comprehensively improving the political and professional qualities of police officers, we train police officers The focus is on the application of police information, standardization of law enforcement, and mass work capabilities, so that police officers can be competent for their jobs in a short period of time and ensure the normal development of 110 police reception and handling work.

2. Organizational Leadership

The Municipal Bureau has established a leading group for police officer training. Wei Ningxi, member of the Municipal Bureau Party Committee and Deputy Director, is the team leader. The Municipal Bureau’s Discipline Inspection Commission, Political Department, Command Center, The heads of the office, finance department, legal affairs department and other departments are members; the leading group has an office, which is located in the municipal bureau command center. Liang Zhixiao, deputy director of the command center, serves as the director of the office. The leading group office is mainly responsible for the organization and coordination of police training work and specific implementation work.

3. Training content

(1) Legal knowledge training, mainly including "People's Police Law", "Criminal Law", "Criminal Procedure Law", "Public Security Management Punishment Law", The "Road Traffic Safety Management Law" and other laws and regulations shall be trained by personnel assigned by the Legal Affairs Department;

(2) Training on police business knowledge, which mainly includes the Ministry of Public Security's "Public Security Organs People's Police Internal Affairs Regulations", "Prefecture-level People's Police Internal Affairs Regulations" "Working Standards for the Command Center of Public Security Bureaus at Municipal Level and Above"; "Responsibilities of the Command Center for Receiving Police Officers", "Duty Handover (Reception) System in the Command Hall", "Status of the Public Security Jurisdiction Areas of All Police Stations in the City", "Command Center Inquiries on Various Police Information" Key Points", "Command Center's Working Standards for Handling Various Police Situations" and official document writing knowledge will be trained by personnel sent by the command center; 1

(3) Information application training, which mainly introduces the relevant aspects of the visual command and dispatch system The command center is responsible for training knowledge;

(4) Public security file management knowledge is trained by the municipal bureau office.

4. Training time

The training time is from December 19 to December 23

5. During the training period, the Municipal Bureau Command Center and the Finance Department *** Work together to provide logistical support to ensure that the training can proceed smoothly. After the training is completed and the police officers are assigned to work, the Municipal Bureau Command Center will organize a professional examination after the expiration of the three-month internship period. If the examination fails to meet the standards, make up the exam within a time limit. If the officer still fails to meet the standard after the make-up exam, the labor contract will not be signed.

Summary of Police Desk Work 4

If you choose this job, choose to serve the masses, choose to be the link of communication, you must learn to adjust yourself and learn to enjoy your work of happiness.

"Distant relatives are not as good as close neighbors, and close neighbors are not as good as 110."——As the "Women Civilization Post" and "Youth Civilization" that are on duty 24 hours a day and night, the five policemen of the 110 command and dispatch brigade and 24 female police officers are responsible for the city's 110, 119, and 122 police reports, calls for help, reports, complaints, public security monitoring, internal security monitoring, and the handling of various major police situations and the uploading and distribution of information. They are responsible for the overall police force. Direct and dispatch work.

"Show your skills in times of crisis!"——The responding police officers use their soft hands and clear voices 24 hours a day to convey the urgent expectations of citizens and convey the greetings of emergency linkage. They used their young shoulders to support the bridge of communication between the government and the masses, and made a solemn promise to the masses that "the police will be picked up if there is one." Their silent persistence was rewarded with peace of mind and satisfaction from the leaders and praise from the masses.

At 11:45 noon on May 20, the municipal emergency linkage command center received a call from villagers of Lixin Village, Jiangtang Town, Wucheng District, saying that someone in the village was about to commit suicide. The command center quickly ordered the police from Jiangtang Police Station to deal with the incident. After the police arrived, they found that a quarrel between villager Jiang and his wife Wang occurred over trivial matters in life. Wang was so angry that he grabbed a pesticide bottle in the corner and prepared to commit suicide. The police tried to persuade him many times, but Wang refused to listen. In desperation, the police invited his family to persuade him. Finally, with everyone's persuasion, Wang put down the pesticide bottle.

"We will encounter many police situations like this in a year." Deng Minkai, the police officer who received the call, said, "Every time we receive such a police situation, we will patiently and try our best to persuade the other party to give up. Thoughts of committing suicide."

According to statistics, since the beginning of this year, the command center has received more than 90 reports of suicide, and through the cooperation of the receiving police officers and civilian police, all of them were successfully rescued.

No matter how hard it is, how tired it is, how wronged it is, as long as you sit on the workbench, pick up the microphone, and answer the police officer's sweet words: "Hello, this is the 110 alarm service desk of the Jinhua Public Security Bureau... "This young team, with an average age of only 23 years old, is surrounded by trivial matters all day long, and the ringing of the phone around the clock has become the accompaniment of their lives.

They said: "If you choose this job, choose to serve the masses, choose to be a link of communication, you must learn to adjust yourself and learn to enjoy the joy of work."

There is no danger of touching the soul. There were no earth-shattering bloody battles. In the seemingly ordinary and simple work of handling the police, Jinhua 110 conveyed the message of "governing for the people" in simple language, and played the harmonious note of Jinhua with warmth.

Summary of the work of the police station 5

Time flies so fast!

Through study, I learned that the work of 110 police station is the public security organ's responsibility for the public. A window of service, the quality of our police officers and police officers directly affects ordinary people's evaluation of the municipal party committee, municipal government and municipal public security system. How to satisfy the masses and reassure the people is a question that every police officer should think about at this stage.

Here is a summary of the study and living conditions during the training period:

1. Learning

This time, the Shenyang Municipal Public Security Bureau is facing the society *** 200 police officers were recruited. As one of them, I feel very honored, and at the same time I feel an invisible pressure! As someone who has been working at the foreign-related window of the Shenyang Municipal State Taxation Bureau since the beginning, it is very difficult to work with these younger brothers and sisters who have just stepped out of school. Compared with my sisters, my only advantage is that I have rich social experience and experience. Therefore, mastering relevant business knowledge as soon as possible and striving to improve business skills are my current top priorities. By studying the "People's Police Law", "Public Security Management Punishment Law", "Fire Protection Law", 110 police handling related knowledge, etc., I have a preliminary understanding of my future work, so that I can better apply it in my work. , I downloaded various codes and regulations through the Internet, and will finish reading them in the near future...

I haven’t been exposed to English for a long time. I am embarrassed to read even the most basic words! In order to To solve this problem, I asked Liu Wei, the best Englishman in the team, to teach me to read word by word! Although the results in the exam were not very satisfactory, this was a big improvement for me after all. When I went home on the weekend, I went to the store to buy AutoTone, hoping to catch up on my English during the week.

I can only type 70 words per minute on my personal computer. I heard that the city bureau recently required us police officers to type 80 words per minute, so I use it for an hour every night. Time to practice...

I may not be the smartest one, but I will be the hardest working one! I believe that through hard work, I can successfully complete various studies during the training period, and I also hope that I will be able to do my best in the future. You can apply the knowledge you have learned now in your work.

2. Life

During the training, I was honored to be elected as the captain of the third squadron by two instructors and students. As the team leader, I completed various tasks assigned by the instructor very well, contacted the instructor in a timely manner when encountering problems, and became a bridge between students and instructors. Through this training, I not only further enhanced my organizational and coordination skills, but also made me know how to care and love others, and it also made me more confident! In addition to the tasks assigned to me by the instructor, I also did the following tasks:

1. In the initial military training, because our squadron did not understand the military songs, we lost to the Fourth Squadron the first time we played the song. After discussing with several students, I used my lunch break to sort out 6 simple and easy-to-learn military songs. Before resting in the evening, I copied them by copying them to all the team members. Thanks to everyone's efforts, our squadron won unanimous praise from the armed police instructors in the subsequent singing competition.

2. Housekeeping is initially the biggest obstacle for those of us who have never lived an independent life. Moreover, the quality of housekeeping directly affects personal training results. Because of this, some students sleep without blankets at night, and people get colds every day. In order to get the students out of their misunderstandings as soon as possible, I took the initiative to contact the armed police instructor Wang Baisheng after the military training. Together with the instructor, we used the lunch break to visit every dormitory in the team, teaching the students step by step the methods and guiding the students' existing problems. insufficient. The students also cooperated very well with my move and humbly asked the instructor for advice. Since that day, our squadron's housekeeping has been the best among the four squadrons. The housekeeping staff in Room 320 where I work has always been a model of learning that everyone praises.

3. Because I am an older comrade in the team, caring for and caring for other students is an important thing in my daily life. When I have nothing to do, I will walk around the house and chat with everyone. First, it is easy to understand the situation of the students; second, it is also to detect problems in time and communicate with the instructors in time, so that the instructors can understand the situation of our students. When it rains, I will go from door to door and tell everyone: "Keep the doors and windows closed," "Cover the quilt when sleeping," and "Be careful of catching a cold." Sometimes students encounter difficulties and I can't solve them myself, so I mobilize nearby people. Students provide help. I try my best to care and care for others, and I want to make everyone in the team feel warm! I also hope that through my efforts, I can see more people’s sincere smiles.

4. My health was not very good during the training period. After taking the initiative to contact the instructor, the instructor arranged for student Wang Yinnan to be the sports committee member and team leader of our squadron, and also arranged for student Tian Dan to be responsible for the cultural activities of our team. The work they are responsible for has greatly reduced my work pressure and made up for my shortcomings. I would like to thank Instructors Jiao Dan and Du Wenying for their care and love. I would also like to thank all the students of the Third Squadron for their understanding and help in my work. You gave me the opportunity to show myself.

As a 110 police officer who is about to take up the post, I will use my 100% sincerity and 100% effort to master the relevant business knowledge of public security as soon as possible, strive to improve the professional technical level, and integrate into the public security service as soon as possible. This big family has made its own contribution to the construction of ""Safe Shenyang, Harmonious Shenyang"!

Summary of the work of the police station 6

More than half a year has passed, and in the company Under the leadership of the leadership and the efforts of all colleagues, the company has now entered a period of vigorous and rapid development, which further encourages us to work hard at our jobs and strictly demand ourselves. Adhering to the company's development purpose of "serving the society and creating peace", I will This is an objective summary of the work experience in the past six months, and I hope that all leaders and colleagues will criticize and correct me.

1. Personal work review

(1) Be responsible for your duties, fulfill your responsibilities, and serve sincerely. After working in the unit for more than two years, I know the importance of working as a police officer, so I dare not slack off at all in my work. The three sentences of "Loyalty and Reliability, Serving the People, and Dedicated Dedication" remind yourself to strengthen your sense of responsibility and devote yourself to your work. At work, first keep work records and phone records, and secondly, ask questions and need help from the jurisdictional units. I strive to give a reply as soon as possible; I always maintain a humble attitude when talking and doing business with the network units, and I can patiently listen to the opinions and suggestions of the units. During the first quarter return visit, I strive to "visit one company and test one company." ", perfecting the whole family." In response to the situation that some service unit attendants did not know how to operate the remote monitoring equipment, I provided on-site guidance and informed them of precautions. In case of fire hazards in some units, I also notified the unit responsible

People ask them to rectify and maintain it as soon as possible

(2) Be patient, think more, and devote yourself to work wholeheartedly

Work may seem easy but it is boring, and it may seem simple but it requires patience. , it seems easy but needs to be considered, which requires us to have a careful, patient and rigorous work attitude.

At present, I am mainly in charge of the * area work and the company's extranet publicity work, focusing on the high-end area I am responsible for. , currently has jurisdiction over * online service units (including * units in normal operation, * units returning parts to the factory, * units undergoing renovation and rectification, and * units not yet activated); in the first half of the year, 13 units have been renewed, 3 units have been lost and replenished, and the activation rate is 82.8%.

In daily duty work, in addition to keeping duty records and handling police situations, the contact numbers in the system are also updated regularly. First, the duty numbers are updated in a timely manner for some units with frequent personnel movements. The contact number of the personnel ensures that the call can be answered when an alarm occurs; again, faults in the unit can be discovered in time and technicians are notified for repairs to ensure the normal operation of the equipment, and text messages are sent to networked units on a weekly and monthly basis to make them aware of the unit. The operation status of the fire protection facilities; finally, communicate with the person in charge of the * district in a timely manner, and send the operation status and payment status of the jurisdiction unit on a monthly basis.

I pursue details in my work, because details are the particles of events and the chain of processes. The occurrence of any event is a process of occurrence, development and change. It is also the process of a person moving from the quantitative change of details to the final qualitative change of the event. This is also It is required to be careful and conscientious in work.

After the year of file management, as the number of new users continued to increase, I updated the information in a timely manner and successively drew the fire protection floor plan, safety exit distribution map, fire extinguishing plan map, fire protection facility distribution map, and exit map for the new network users. Vehicle pictures, etc.; use the return visit time to successively improve the new users' exterior pictures and key parts pictures, information collection tables, coding tables, etc. to ensure the accuracy and completeness of the files.

Website Promotion Currently I am mainly in charge of the company’s external website promotion work including ***), mainly responsible for the security maintenance of the website and daily review of manuscripts, monthly statistics and summary of external website manuscripts, processing website pictures and updates Website information.

(3) Study diligently, summarize well, and improve quality sincerely

In the past six months of work, there have been certain progress and achievements, but there are also shortcomings. The work is not perfect enough. Business knowledge requires continuous understanding and learning. The improvement of professional skills requires continued learning and practice. Business skills are not yet strong. The level of business knowledge needs to be further improved. It is necessary to continue learning and expand knowledge. These are all It needs to be improved and continued efforts in the future.

(4) Check the problems, find deficiencies, and make rectifications to promote progress

Review the work for the first half of the year, basically complete the work plan for the first half of the year, and provide explanations to the person in charge of the district for notifications that cannot be resolved situation, and also strengthen communication with users with special circumstances. For the three users (**, **, **) in the * area who returned the monitoring equipment communication board to the factory for repairs, promptly notify the person in charge of the unit and explain the situation; for the three users (**, **, **, *) also coordinated with the relevant person in charge to reach an agreement on re-entry to the network after acceptance; for users who had difficulty renewing, they also negotiated with the relevant person in charge on matters such as suspending services after expiration. Only by "discovering problems, looking for problems, and facing problems squarely" at work can problems be solved. With this attitude, I believe there will be greater progress in the work in the second half of the year.

2. Measures to improve work standards in the future

Looking back on the past, I have learned a lot and gained a lot. In the past six months, my biggest gains have been professionalism, business The quality and work ability have been improved and improved, and it also inspired me to continue to advance and improve in future work. In future work and study, I will further strictly demand myself and learn from leaders and colleagues humbly. I believe that with my sense of responsibility and self-confidence, I will definitely complete the work in the future.

My summary is complete. If there are any inaccuracies, I would like to ask my leaders and colleagues to criticize and correct me. Thank you all.