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Working experience of full-time grid worker in community
Experience as a full-time grid worker in the community
"I am a power grid leader and a government worker. He is the grid leader of my hometown Liugou Village 1-3 group. As a grid leader, after the masses are familiar with me, they tell me everything, big and small, and I also record the things reflected by the masses in detail in the public sentiment log to help them coordinate and solve them.
Hou Yaozong, it's time for our boss to go to college. Please give me some advice on what major to study now. Hou Yaozong, I found a novel on the Internet and want to download it. Can you help me? Hou Yaozong, I don't know what symptoms my pomegranate tree has. Can you contact an expert for me? This is my daily work.
In June this year, when I was chatting with a crowd in the village Committee, a passing crowd saw me. The reporter said, "The shelf has been opened in Hou Yaozong!" . I rushed to the scene with him, and I saw two sides, one bleeding on his head and the other bleeding on his leg. Both of them were called 1 10 and 120, and later 120 took them away. After they left, I asked the people around me about the situation. It turned out that Wang Yi and his gang privately connected water to three groups of water pipes. Three groups of leaders and representatives of the masses asked Wang to say something, but they got into a fight because of disagreement. In the evening, three groups of leaders called me and said that the medical examination had found out. The king of a regiment was slightly injured, and so was he. Wang has now asked the public security department to arrest and sentence him. After learning this situation, I felt that this matter could not be solved by my third-level grid leader, so I reported it to the second-level grid overnight, and then the second-level grid reported it to the first-level grid. The first-level grid is responsible for coordinating the mediation time given by the public security department for one month, and our second-level and third-level grids are responsible for mediation, and we have a detailed understanding of the causes of contradictions. However, Wang Yigang claimed that he could be sentenced to criminal detention for minor injuries, and he kept a high profile and refused to yield, so the public security department had to arrest people. Later, after patient and meticulous persuasion, Wang agreed that the other party would take money as compensation and ask for 40 thousand yuan, but the leaders of the three groups were only willing to pay several thousand yuan for medical expenses, and said, "If it was not identified as a minor injury, the medical expenses would not be paid." Things are deadlocked again. In view of this situation, I decided to change my mind, put this matter aside first, and then mediate after the two sides' emotions eased. After waiting for a week, the second-level grid manager of the township and I, as well as the secretary and director of the village branch, called the two sides together to talk separately and told them earnestly: "Friends are easy to get married, but they are all villagers. Don't make things too stiff! " On that day, I drove Wang's lover to and from the county town four times to visit her parents, brother and other relatives who worked together. Both sides gave in and finally settled the matter with a compensation of 6.5438+0.8 million yuan as the bottom line.
Through this incident, I deeply realized that in the grid work, "grid management" has woven a network of convenient service and emotional communication. Putting the needs of the masses into the grid and resolving contradictions into the grid not only improves efficiency, but also integrates party member cadres and the masses.
Experience of working as a full-time grid worker in community 2
In August, 20XX responded to the call of social management innovation in Hubei Province. After selection and training, I finally embarked on the post of community grid administrator. With the help of community leaders and colleagues, I was able to get involved and start working as soon as possible. In community work, I strictly abide by various grid management rules and regulations, sign in in the community as required every day, actively participate in various activities organized by the community, accept supervision and guidance with an open mind, and earnestly perform the functions of grid administrator. The work is now reported as follows:
I. Information collection:
Through the above registration and household verification, master the basic situation within the jurisdiction.
I am a community () grid worker, and my jurisdiction ranges from NO. 140 tono. Economic Park 188, 263, 265, 267 and 269. * * There are 47 residential buildings with 3 14 households, kindergartens 1 institute and 65,438 food processing workshops. Through door-to-door visits, we have a basic understanding of the situation in our jurisdiction, and in the process of information collection, residents have a preliminary understanding of us.
Second, understand the community public opinion:
By filling in the questionnaire and talking with residents, we can understand the unstable information of public opinion within our jurisdiction and report it to community leaders in time.
The grid where I live belongs to the resettlement community. Because of the dense buildings, the population living is more complicated. For needy households, go to the door in time to find out. For dangerous personnel, know their trends regularly and report the situation to superior leaders in time. In September, a sample survey was conducted on community safety. 10, the bus routes in maoping town were investigated.
Three. Mediation of contradictions and disputes:
The uneven educational level of residents and the concentration of immigrant households lead to different living habits. Residents often seek community to resolve conflicts. 176, because the sewer is blocked, the water can't come out. After the residents reflected to me, I went to the scene with the secretary of the second division and the coordinator to see the situation. Because it belongs to the external sewer, it does not belong to the scope of property maintenance. We negotiated with the residents and helped them find a maintenance worker to solve it. At present, the social contradiction is *** 10, the sewer is blocked, garbage disturbs people, and oil smoke disturbs people.
Four, publicize the relevant laws, regulations and policies of the state:
In August, the general election of county, township and neighborhood committees, the election of town representatives and the election of county representatives will be held continuously in the community, so that every resident can exercise his rights and interests and fully cooperate with the later elections. Publicize the relevant national subsidy policies, veterans' subsidies, low-income policies, low-rent housing policies and so on.
V. Implement the work arrangement of the superior department and complete the tasks assigned by the superior.
Right? Two insurances and one card? Our task is to carry out the overall publicity first, and then publicize the policy door to door, which is now in progress. For the general election, we posted leaflets in the community and distributed leaflets to let every resident know the election time and policy, so that the general election can be successfully completed. For community party building, we can actively do a good job in logistics, so that party member in our community can give full play to its role.
Intransitive verb service agent:
For the second-generation ID card of residents, older residents cannot go to the police station to handle it. We contacted the community police and coordinated them to arrange door-to-door treatment.
Existing problems and work plan for next year:
Economic park belongs to a community with complex living style, so the promotion of residents' employment and the construction of community civilization are given priority. Let residents really live and work in peace and contentment.
First, understand the basic situation of residents, always pay attention to labor security, provide employment information in time, and let residents who have the ability to work find jobs.
Second, for the construction of community civilization: 1, for the left-behind children, the grid staff can focus on their homework guidance and let residents feel the warmth of the community. 2. Collect uncivilized phenomena and send them to residents, so that residents can understand the impact of uncivilized phenomena on themselves. Let everyone stop the uncivilized phenomenon around them as masters.
For the next work, patrol the grid on time every day, and keep the corresponding work log, timely and accurately grasp the basic information and interests of residents, and strive to understand the hot and difficult issues that residents care about. In short, 20 12 I will try my best to be a good community? Family? Let the residents trust me and trust me!
Experience as a full-time grid worker in Community III
? Insist on relying on the masses to promote the implementation of the work? Since the community grid management, South Street community in Hua Fu has been scientifically divided into four grids according to its own actual situation. The second-level grid leader, information officer and third-level grid leader in the community should change their working ideas and methods, adhere to the mass line, come from the masses and serve the masses.
First, power grid leaders should strengthen business study and improve service quality. In order to give full play to the role of grid workers, the community has strengthened the professional training for grid workers. Grid leader as the party's policy at the grassroots level? Sponsor? ; As a way to find various problems? Information officer? ; As a way to solve contradictions and disputes? Mediator? ; As a production and business unit? Fireman? The grid leader must have high professional ability. More than one person? In order to meet the growing needs of residents, we can help them efficiently. Communicate with the community, summarize and print the business processes of various businesses, and take them with you when the grid leader conducts daily inspections? Brochure , to facilitate their work, improve work efficiency. At the same time, the grid leader actively docked with the sinking department and learned from the teacher.
2. Adhere to the daily inspection system and daily meeting system. The first thing for grid leaders to go to work every day is to inspect their responsible areas to see if there are six key areas such as illegal production and illegal operation; Check the environmental sanitation of the building, whether the ground is clean and whether the garbage is cleaned daily; Check whether the stores along the street meet the requirements of urbanization management, and whether there are outstanding phenomena such as store management and occupation of roads. Through daily inspections, problems are found at the first time every day and solved in the bud. Every afternoon, the regular meeting on Sunday is attended by the deputy director of the office as the leader of the first secretary of the community. Grid leaders summarize and report the problems that cannot be solved, and we discuss and solve the difficult problems together.
3. Unite with the masses, mobilize them and rely on them.
The community should publicize the grid management model: do a good job in the long layout of the grid, disclose their respective jurisdictions, and announce contact information; Visit the director of the building, go deep into the masses and issue the "Hua Fu Nanjie Community Convenience Contact Card"; Make community business cards and grid long business cards and send them to residents' homes, so that residents can call for business consultation and reflect problems at any time. Through publicity, grid leaders have strengthened communication and exchanges with the masses, and residents have also expressed their support and recognition for the current grid management model. Residents can reflect problems to the community, and the first contact grid is long, which smoothes public opinion. In daily contact visits, the grid has changed from passive to active, taking the initiative to provide door-to-door service and delivering services to the door, capturing all kinds of information, better understanding public opinion and understanding the needs of the masses. Now more residents participate in community grid management.
Since the development of grid management, South Street Community in Hua Fu has been established. Illegal operation and illegal production? Six key areas such as ledger; Input 1200 pieces of social information; Manage more than 600 small advertisements and window advertisements along the street; Solve the problem of one household and one meter transformation of tap water in three buildings, such as the second hospital of political access; Dredge the pipes of septic tanks for residents 10 times or more; Clean up more than 10,000 small advertisements of various buildings in the hospital 1 10,000; Carry out voluntary labor in the building for many times, and organize and clean up 4 cars of ownerless garbage by yourself; Mediation of more than 20 contradictions and disputes; With the help of higher authorities, many problems such as fire safety exit are solved. The work of the grid team leader has won the trust of the masses and established a good image in the community. Yan Yang, the fourth grid leader of the community, was well received by the residents and received a banner from the residents' representatives. Grid management adapts to the needs of the masses and is conducive to community harmony and stability.
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