Nurse’s personal year-end work summary in 2020

#WORKSUMMARY# The introduction summary should reflect the overall work or the overall picture of a certain work, so all aspects should be considered in the content arrangement. No aspect of the overall work can be missed, and no link of a single work can be missed. Otherwise it will affect the objectivity and comprehensiveness of the work summary. This article is the "2020 Nurses' Personal Year-End Work Summary" compiled for you for everyone to read.

Article 1: Nurse’s personal year-end work summary in 2020 Time flies, the years fly by, and in a blink of an eye, 20xx is over. Looking back on this year, under the correct leadership of the hospital, nursing department, and department directors, the general nursing staff worked together and worked hard on service processes, service attitudes, and service concepts. Everyone works together to improve the image of outpatient services, improve hospital service levels, and pay attention to the economic and social benefits of the department. The whole year's work was basically completed smoothly as planned, but there are still many shortcomings. The nursing work situation throughout the year is summarized as follows:

1. Workload statistics

As of the end of x, 20xx , the outpatient nurses received xx patients throughout the year, an increase of x% over the same period last year, the income xx increased by x% over the same period last year, and the nursing team satisfaction survey was x%.

2. Ownership spirit

Everyone in the department must be cost-aware. The head nurse will assign responsibility for items in each area to each person and do a good job in cost management to minimize the collection of low-value consumables. Everyone starts by saving a drop of water, a kilowatt hour of electricity, and a piece of paper. Turn off lights, fans, and air conditioners when people leave, and close windows and doors to prevent fire and theft. There were no fire or theft incidents throughout the year.

3. Improve the professional quality of nursing staff

1. Conduct three-level training for in-service personnel and organize theoretical examinations every month.

2. Arrange nursing staff to participate in various business studies organized by the Nursing Department and Medical Department in an orderly manner to improve professional knowledge.

3. The outpatient department has conducted cardiopulmonary resuscitation training and assessment for all nurses to ensure that the head nurse personally checks and everyone passes the test. Outpatient emergency plan drills are conducted every quarter to improve the emergency response capabilities of the staff.

4. Conduct pre-job training for new doctors and nurses, and conduct assessments before taking up their posts.

5. There are x nurses in the outpatient clinic participating in undergraduate nursing studies, and x nurses have passed the supervisory nurse examination.

4. The department has worked hard to improve service quality and service attitude

The service awareness and service concept of most comrades have changed, and the awareness of active service desks is also being formed. We try our best to consider the patients, reduce their financial burden, and reduce their travel back and forth. For patients with special needs, medical guides will help them pay fees, get medicines, and escort them for examinations. Pay extra attention to patients who have no family members or whose family members are absent.

However, there are still some comrades who use blunt language, do not pay attention to time, place, and scene when speaking, do not explain well, lack professional knowledge, do not have adequate health education, and the nursing satisfaction survey is not ideal. The service management of doctors and nurses is the focus of current and future work. We will further standardize and supervise some of everyone's language habits, enhance the learning of business knowledge, and try to make the health education explanation work more scientific, the service skills more flexible, and better able to satisfy patients. psychological needs.

5. Everyone actively uses their brains to find solutions

When encountering some conflicts and unreasonable aspects with actual work in daily work, everyone works together to find ways to improve and correct them, such as improving and sorted out the educational materials in each area; updated and improved the guide signs in each area of ??the outpatient clinic; strive to make the guide signs eye-catching and clear, mobilize everyone to find safety hazards in each area, and repair them in a timely manner to ensure a safe medical environment for patients.

6. Do a good job in nursing management

The head nurse is the commander of the department’s nursing work and the executor of various administrative affairs. She must take responsibility for herself and do what others do not do. Those who are willing to do the work should take the initiative to do it themselves, and those who do not understand others should guide and mobilize. In addition, the requirements for nurses must be high. First of all, they must be strict with themselves and listen to the opinions of the masses with an open mind.

Care more about them in life, understand, respect and help them more in work, use your own hard work spirit to drive them, sometimes have a loyal and tolerant temperament, and cannot be fussy with nurses in order to handle various relationships well. The head nurse must adhere to principles and strictly abide by the hospital's rules and regulations. Therefore, the quality of nursing work is directly related to the interests of the patients and the image and reputation of the hospital, so the responsibilities of the head nurse are very important.

Part 2 2020 Nurses’ Personal Year-end Work Summary In 20XX, under the leadership and guidance of the hospital leaders and the Nursing Department, based on the work plan at the beginning of the year and the implementation of the high-quality nursing service demonstration project, we strengthened basic nursing and improved the quality of nursing. To improve patient satisfaction, the work is now summarized as follows:

1. Strengthen nursing quality control and strictly implement the core system

Through irregular inspections once a week, we will review the shortcomings in the department , nursing defects, carefully summarize and analyze, find hidden dangers in the work, nip them in the bud, and strengthen nurses' nursing safety awareness.

2. Strengthen ward management

Keep the nursing unit tidy and strive to create a quiet, neat and comfortable rest environment.

3. Strengthen basic nursing and improve patient satisfaction

Through the development of high-quality nursing service demonstration wards, we actively give full play to the subjective initiative of responsible nurses, provide humanized care, and increase basic nursing classes. , strive to provide patient life care and health education, select nurses every month through satisfaction surveys, and link them to performance appraisals to improve nurses' work enthusiasm.

4. Strengthen the quality of writing nursing forms

Carefully teach, help and guide young nurses to improve the quality of nursing records.

5. Strive to improve the professional quality of nurses

Organize business studies and conduct technical operation assessments every month and strengthen specialist nursing training. Won the first prize in the 5.12 Nurses Day theoretical knowledge competition. New nurses will be trained and assessed on rules, core systems, and theoretical operations, and those who pass the job will be put on the job.

6. Efforts to improve nurses’ response and first aid capabilities

Organize nurses to learn first aid for neonatal asphyxia, first aid for burn patients, etc.

7. First-aid medical equipment must be managed by dedicated personnel

Achieve the "four certainties" and do inspection and registration to keep it in an emergency state.

8. Efforts to manage hospital infections

Strict disinfection, sterilization and isolation measures, strengthen the classification of medical waste and the destruction and disinfection of disposable items, and use various disinfectants Concentrations are monitored regularly.

Existing shortcomings:

1. Individual nurses have a weak sense of responsibility.

2. Health education is not timely and consistent.

3. The management of obstetric wards is difficult.

4. Some nurses do not have a strong concept of sterility, do not wear masks during aseptic operations, and do not dispose of disposable items in time after use.

Part 3 2020 Nurse’s Personal Year-end Work Summary In 20XX, I adhered to the "patient-centered" service concept, carried forward the revolutionary spirit of saving lives and helping the wounded, and performed my duties diligently and down-to-earth with a serious and responsible work attitude. Do a good job in nursing and complete the tasks seriously. The work situation of the year is summarized as follows:

1. Do your duty and do a good job in nursing work

As the saying goes: "Three points of treatment, seven points of nursing", after more than 20 years of practice Through nursing work practice, I feel more and more the importance of nursing work. In my daily work, I insist on dressing neatly and elegantly, using clear and standardized rules, having a kind attitude, and being polite. Strictly abide by medical ethics and operating procedures, carefully write nursing records, do everything possible to reduce the patient's pain, and do their job safely. Whether they are family members of employees or local patients, I insist on treating patients as relatives. I have a good attitude, friendly words, and gentle actions. I patiently answer the consultations of patients and their families about the condition, as well as family treatment and health care precautions. There was no verbal conflict with patients, and no disputes caused by issues such as service attitude, service efficiency, service quality, etc., which was highly praised by patients and their families.

2. Play a role and do a good job of helping and guiding

For patients, nursing work is not something that one nurse can be responsible for, but a task that requires the cooperation of a team in shifts. In recent years, the hospital has added new forces to the nursing team. At work, I can give full play to my advantages of seniority and rich experience, take the initiative to help and guide young nurses, and explain business techniques, communication with patients, etc. to young nurses. Knowledge, solve difficult problems in nursing business, guide the implementation of nursing measures, help young nurses grow as quickly as possible, and make their own contributions to the improvement of the overall nursing level.

3. Continuously learn and improve ideological and professional standards

In the past year, I have been able to seriously study the party's principles, lines and policies through newspapers, television, and participation in political studies. , study the spirit of instructions and rules and regulations from superiors, and through study, improve their political theory level, further correct their service attitude, and enhance their enthusiasm to do their job well and consciously maintain a good image of the hospital. At the same time, I actively participated in business learning and skills training organized by the hospital and departments, and persisted in self-study of relevant business books. By constantly learning new knowledge, updating my knowledge accumulation, and better improving my professional accomplishment. and business capabilities, adapting to the ever-increasing needs of medical professional development.

With the development and progress of society and the improvement of people’s quality of life, patients have higher and higher requirements for the quality of nursing care. In the future work, I will further firmly establish the idea of ??"serving patients and building the image of the hospital", based on my position, working diligently, fulfilling my responsibilities, and adding luster to the overall image of community medical staff.