Personal thoughts on hospital discipline and style education

Personal reflections on hospital discipline and style education

Personal reflections on hospital discipline and style education 1

As the saying goes: "Golden ophthalmology, silver surgery, crying pediatricians". Faced with children who only cry but cannot express or cooperate, pediatric nurses must not only have considerable theoretical knowledge, proficient operational skills, and good psychological quality, but also must have the ability to handle emergencies and high professional quality. With the comprehensive rollout of health system reform, 60% of nurses are employed, of which 50% are nurses with low seniority. However, the entry threshold for employed nurses is low and their overall quality is low. In order to improve the quality of pediatric nursing, better provide high-quality services to sick children, and enable sick children to get real benefits, strengthening the training of employed nurses is a top priority. The author has been engaged in pediatric nursing management for five years and summarizes the experience of hiring nurse training as follows: For reference by nursing colleagues.

1. Cultivate the spirit of love and dedication

Pediatric nursing work is cumbersome, has a strong sense of responsibility, is difficult for family members to understand, and has low income. Nurses are hired to change jobs at any time. In order to stabilize the nursing team, ensure In order to improve the quality of nursing care, in addition to pre-job education for each batch of newly hired nurses, professional ethics education must also be carried out regularly to cultivate their love for nursing and the spirit of dedication to nursing. Only by loving the work from the heart can we establish the quality of nursing. Patient-centered holistic nursing concept.

2. Strengthen medical safety education and improve legal awareness and self-protection awareness

The new "Medical Accident Handling Regulations" were introduced, returning the legal rights of patients to nursing staff. The legal awareness is weak. Departments should regularly organize nursing staff to study the "Regulations on Handling Medical Accidents" and supporting documents, so that nursing staff can know and understand the law, abide by various laws, regulations, and operating procedures, and practice care in accordance with the law.

Search for potential safety hazards in the entire process of sick children from admission to discharge. Organize a monthly seminar to find potential safety hazards. Constantly search and formulate practical preventive measures to ensure the safety, efficiency, convenience and thoughtfulness of the entire process.

3. Change concepts and strengthen people-oriented service awareness

In the 21st century, customers have become the first resource of enterprises, and services have become the main body of competition. Nurses’ service attitude and service quality are the most important factors. It directly reflects the quality image of a hospital and is the first window for patients to understand the hospital. Nurses should make it clear that if there are no patients in the hospital, there is no need for nurses. The hospital will close and nurses will be unemployed. The job of nurses is to satisfy patients and patients. Patient satisfaction should be regarded as the nurse's service concept and industry standard, and further establish a people-oriented approach. proactive service awareness.

4. Strengthen the training of special skills and emergency response capabilities

With the improvement of material and cultural living standards, parents have higher and higher expectations for services. Children are the flowers of the motherland. The little emperor of a family. Parents hope that every operation performed by nurses on sick children can be successful the first time, especially scalp venipuncture. The success rate of puncture is affected by factors such as the distribution of blood vessels of the sick child, the disease of the sick child, the nurse's psychological quality, clinical experience, etc. If If the infusion is not successful once, parents will complain and complain. Therefore, in order to improve the success rate of infusion, we teach the nurses one by one and use small white rabbits to practice scalp venipuncture.

5. Strengthen the training of specialist theoretical knowledge, improve the ability to observe conditions and the quality of writing nursing records

Pediatrics is also known as the mute department. Nurses who suffer from children must have certain specialist theoretical knowledge. , can we accurately observe the condition of sick children and detect changes in the condition in a timely manner. At work, nurses must be good at patrolling the wards and observing the condition diligently, so that they can accurately detect changes in the condition of sick children and provide doctors with condition information in a timely manner to avoid delays due to negligence. Treatment and rescue of sick children. However, to do this job well, nurses must have solid professional theoretical knowledge. Therefore, in addition to organizing business learning and nursing rounds every month according to the status of admitted patients in the department, nursing staff should also be encouraged to participate in academic activities inside and outside the hospital, participate in continuous learning at different academic levels, read relevant magazines, and expand their knowledge. In addition, we must constantly summarize experience at work in order to gradually improve our ability to observe conditions and better adapt to nursing work.

As a component of the medical record, the nursing record can be copied by the patient. It can be used as a basis for the nurse and patient to provide evidence, which requires the record to be true and accurate. Most nurses who are employed are attending nursing school after graduating from junior high school. The level of knowledge is lacking, and to write nursing records accurately and standardizedly, one must have certain professional theoretical knowledge. Therefore, as a manager, one must pay attention to the theoretical knowledge training of hired nurses.

6. Strengthen the awareness of beauty

There is a saying: "Learn from good people and learn from good people". Children are in the growth and development stage, and the words and deeds of nurses have a subtle effect on children. If the nurse is dignified, neatly dressed, generous in appearance, polite in speech, and amiable, parents of sick children will feel cordial, trustworthy, and safe. On the contrary, parents of sick children will be skeptical, and their trust in nurses will decrease. Many medical disputes are caused by distrust of nurses. To this end, etiquette training is provided for each batch of newly hired nurses, including: appearance, language, emotions, etc.

7. Cultivate team awareness

Only through unity and cooperation can work efficiency be improved, and every nurse has his own outlook on life and values, as well as differences in work experience and abilities. Managers must coordinate and integrate them, such as carrying out a reasonable division of labor and matching, and provide help, guidance, and encouragement. Only by uniting and cooperating, working in unison, and having a unified concept can we do a good job in nursing.

8. Emphasis on humanistic care for employed nurses

Recruited nurses have become a new force and reserve force in the nursing team. Caring for them today is caring for their future. Some employed nurses have varying degrees of problems. In addition to strictly demanding them at work, managers must also try their best to provide them with a relaxed and harmonious working atmosphere and give them more care in life and study so that they can work with peace of mind.

After training, the comprehensive quality of pediatric nurses has been greatly improved. Most of them are at ease with their jobs, have a strong sense of responsibility, good service attitude, and high service quality. They are deeply loved by parents and colleagues of sick children. Their work truly satisfies sick children and parents, and the quality of pediatric care has gradually risen to a higher level. Personal Thoughts on Hospital Discipline Style Education 2

With the continuous advancement of medical technology, the medical model has been transformed from a purely biological model to a biological, psychological, and social medical model, and the hospital's service concept has also changed from a disease-oriented model. The center has shifted to being patient-centered. Now let’s talk about the important role of nurses’ professional quality and professional ethics in the process of disease treatment.

1 Good professional quality

A nurse’s appearance, speech, eyes, movements, expressions, clothing, and grooming all involve the elegance and customs of style, and will leave different impressions on people. Impressions, produce different effects. When a nurse enters the ward, the first thing the patient sees is the nurse's appearance. Some people may say that it doesn't matter how the nurse looks, as long as she has a good technical style. This is wrong. We know that patients are unhappy when they are admitted to the hospital. Any bad stimulation will have a bad impact on the patient's mood. When patients see nurses wearing unclean clothes or rattling high heels, they will feel fear and disgust. feeling, and at the same time a feeling of distrust. Therefore, when you enter the role of a nurse, you must dress neatly and make people feel harmonious, elegant and generous. You must have dignified and reserved manners and natural expressions and postures, which can make people have a pleasing aesthetic feeling, be frank and enthusiastic towards patients, and have a kind attitude. , which can make people feel stable, friendly and trustworthy. The responsibility of nursing staff is to provide patients with human warmth. A concerned look, a proper greeting, a gentle operation, a timely reminder, and a heart-to-heart conversation all reflect the nurse's respect for the patient and their respect for life. The respect of the patient makes the patient deeply feel the happiness of being noticed, cared for and understood. In the good atmosphere of humanistic nursing, the patient's bad emotions will be resolved, which will promote the recovery of the disease.

　2 Psychological quality and political quality

The quality of a nurse is the way to shape the soul, and it is also the expression of the soul. The inner thoughts and feelings of serving patients wholeheartedly are expressed through behavior. .

Nurses must have good emotions and willpower. They must maintain a stable, cheerful and happy mood at work. They should be enthusiastic and serious, kind and steady when seeing patients. They should work nervously but in an orderly manner and influence the patients' health with good emotions. mental state. Nurses should pay attention to their own behavior and do not show bad behavior in front of patients. This will have a negative reaction to the patient on the one hand and damage the image of the nurse on the other. For example, nursing work is often carried out independently, especially when working alone on night shifts. When faced with confused patients or infants who cannot express their opinions, it is often difficult to determine whether the observation and treatment of the condition are accurate, timely, appropriate and rigorous. There is a lack of supervision, and it all depends on the nurse's professional ethics and humanitarian beliefs to perform her duties.

3 Scientific quality

To complete her tasks better, a nurse must have good quality and high technical level, and master the knowledge of modern science and technology. It is a must for modern nursing. work needs. In their work, nurses should have good scientific quality, a pragmatic scientific attitude, a scientific spirit of studying business, skilled and exquisite operating techniques, a solid theoretical foundation, and rich clinical experience. Nursing work is by no means purely technical nursing, not mechanically executing doctor's orders and completing general nursing technical work, but mental work guided by theory. Nurses must have good observation, thinking and expression skills, and be good at discovering the inner activities of patients from their speech and behavior characteristics. Nurses use senses such as sight, touch, smell, and hearing to obtain patient condition information to help doctors diagnose and predict possible problems. Therefore, nurses are required to have not only nursing knowledge, but also medical psychology, ethics, social and management knowledge. They are required to make full use of their knowledge in clinical practice, cultivate keen observation skills, be good at detecting changes in the condition, and prevent errors. In the event of an accident, complete your job with sufficient energy.

Due to the development of modern nursing, the disease-centered nursing model has been transformed into a new patient-centered nursing model, which requires nurses to have skilled and exquisite professional knowledge and skills and constantly update themselves Professional knowledge, and master a certain amount of sociology, health education, medical ethics, psychology and other multi-disciplinary knowledge, so as to have a deeper, better and more understanding of the nursing business, so as to solve difficult problems in nursing.

With the continuous advancement of modern medical technology, integrating the "patient-centered" service concept and humanistic care for patients into nursing work is the key to the continuous development of our nursing career. While improving nursing technology and skill levels, we should expand the connotation and strengthen communication with patients, strengthen the cultivation of nursing staff, popularize psychological nursing, be close to patients, close to clinical practice, close to society, improve the humanistic quality and comprehensive ability of nurses, and strive to provide Patients are provided with nursing services that combine scientific spirit and humanistic spirit. Personal Thoughts on Hospital Discipline Style Education 3

Nurse professional ethics is to enable nurses to form a stable and distinguishable professional ethics in their consciousness through understanding and experience of the principles and standards of professional ethics for nurses. Inner beliefs about kindness and ugliness, honesty and hypocrisy, etc. in behavior, so as to apply inner beliefs to work practice, consciously adjust personal behavior in work practice; and conduct self-education, self-transformation, and self-training in accordance with the principles of nurse professional ethics , self-improvement activities.

1. The meaning of nurses’ professional ethics cultivation

Nurses’ professional ethics cultivation includes two levels of meaning: First, introspection, examination, and self-cultivation based on the basic norms and specific requirements of nurses’ professional ethics. Evaluation and self-analysis; the second is the behavior, style, appearance, sentiment and the state that nurses should achieve in the nursing position. Therefore, nurses' professional ethics cultivation is to enable nurses to form stable inner beliefs that can distinguish between good and ugly, noble and despicable, honest and hypocritical, etc. in professional behavior through the understanding and experience of the principles and norms of nursing professional ethics. And apply inner beliefs to work practice, and consciously adjust the nurse's personal behavior in practice to make it comply with the general and special requirements of nurses' professional ethics. Able to consciously act in accordance with the principles and norms of nursing professional ethics whether under supervision or without supervision; consciously accept moral education.

2. Correctly understand oneself

Understanding oneself is the subject’s understanding of oneself, oneself and the surrounding environment.

Self-awareness in nurses' professional ethics includes awareness of their own work ability, work level and understanding of interpersonal skills in the nursing profession.

Correctly understanding one’s own abilities and levels is a prerequisite for people to engage in professional activities. Nurses must have a more objective and comprehensive evaluation of their strengths, weaknesses, advantages and disadvantages, etc., so that they can love their jobs and do their jobs well. Overestimating one's abilities and pursuing unrealistic career goals will result in achieving nothing; conversely, underestimating one's actual level can easily lead to inability to move forward and achieve no results. A correct understanding of oneself is conducive to the correct handling of interpersonal relationships in the profession. People's professional activities are always connected with interpersonal relationships inside and outside the profession. Only by handling interpersonal relationships well can you become a popular person. A correct understanding of one's own strengths and weaknesses is a prerequisite for getting along with others. Nurses should understand themselves from their own work experience and personal experience. If each nurse performs the work he or she can do well in the most suitable way of working at his or her position, the efficiency of nursing work will be greatly improved. Nurses need to understand themselves through the media, using understanding of others as an intermediary, using their understanding of others as a comparison mirror, from which they can better understand themselves, strive to find out their own gaps and shortcomings, pay attention to other people's evaluations of themselves, and be open-minded to others' evaluations of themselves. Learn from your peers to keep yourself improving.

3. Strict demands on oneself

In terms of nurses’ professional ethics, being strict with oneself is an important characteristic of a nurse with excellent professional ethics. Nurses deal with patients every day, and it is the responsibility of nurses to provide patient, careful, and friendly high-quality services; they often study relevant laws, regulations, and advanced nursing quality standards, and constantly improve the standards of nursing quality. Standards of conduct for personnel moving toward internationalization: starting from the smallest details, starting from the smallest details, is a good quality guarantee for nurses to develop a sense of professional honor. At work, we must always be strict with ourselves, grasp the boundaries between right and wrong, and consciously use various systems to restrain our words and deeds. Not only can we not only abide by the law, but we can also urge other medical staff in the unit to abide by the law and jointly defend the law. The dignity and personal dignity of nurses ensure the quality of nursing care.

The professional ethics of nurses is endless for nurses. It can be said that life is endless and moral cultivation is endless. The ultimate goal of nurses' professional ethics training is to gradually transform professional ethics principles and norms into their own professional ethical qualities, thereby elevating the awareness, emotions and beliefs about professional ethics in professional practice into nurses' professional ethics habits. A person who truly understands "cultivation" should always hold the firm spirit of living, learning, and cultivating until old age. In the work, we insist on focusing on the big picture, starting from the details, starting from now, starting from the little bit, and cultivating good professional ethics in the ordinary work of nurses. In order to better serve patients, serve society, and build harmony. Personal thoughts on hospital discipline and style education 4

At the beginning of this year, our hospital held a meeting to rectify the ideological, discipline and style of the cadres and staff of the hospital. The meeting summarized the ideological, disciplined and style of the cadres and employees of our hospital, carefully analyzed the current situation, targeted the outstanding problems existing among the cadres and employees, and required all levels of the hospital to further change their ideological and style, further enhance their sense of work responsibility, and further improve their The overall quality of the team will further optimize the service environment, further improve work efficiency and quality, further improve the industry style, further promote business work, and provide a strong guarantee for the development of our hospital's medical and health undertakings.

Recently, through a combination of concentrated study and self-study, I have learned and understood the spirit of the meeting of the leaders of the hospital on carrying out work style rectification. I feel that I have gained a lot, further broadened my horizons, and improved my political theory level. Deepened the knowledge and understanding of Deng Xiaoping Theory, the important thought of "Three Represents" and important expositions such as implementing the Scientific Outlook on Development and building a socialist harmonious society. I believe that in the great practice of building a harmonious socialist society, the medical and health departments must conscientiously practice the important thinking of "Three Represents", be guided by the Scientific Outlook on Development, fully fulfill the sacred mission of saving lives and ensuring health, and fully understand "development" As the first priority, we must draw inferences from one example, deeply reflect on the shortcomings in our work, conscientiously learn lessons, strengthen style construction, and win the trust of patients and their families.

1. Improved awareness of carrying out work style rectification

Carrying out work style rectification in the entire hospital is a wise decision made by the county party committee, county government, health bureau, and hospital committee, and is an important step in strengthening the party's The construction of the party is an important part of improving the party's image. It is an important starting point for improving the quality of the team and enhancing the ability to govern. It is related to the rise and fall of the party and the success or failure of its cause. Work style construction is a major event in the political life of the people of the county, and it is also related to the construction and development of our hospital. There is still a certain gap in the style construction of the medical and health industry, and the public has grievances and emotions towards medical and health institutions, especially in terms of low technical level, poor service attitude, and overburden on some patients.

2. Through careful study and in-depth analysis, the goals for future efforts have been determined. The first requirement is to enhance political awareness and work discipline.

To strengthen the study of political theory, ideas, ideals and beliefs must keep pace with the times, and improve political acumen and foresight. We must conscientiously study Deng Xiaoping Theory, the important thought of Three Represents, and the incisive expositions of the Scientific Outlook on Development, study the spirit of the 17th National Congress of the Communist Party of China and the important decision-making spirit of the Central Committee, conscientiously study various laws and regulations, be familiar with current affairs and politics, care about national affairs, and understand health laws regulations, departmental rules, and improve the ability to act in accordance with the law. Firmly establish the ideals and beliefs of communism, strengthen party spirit training, improve party spirit cultivation, strive to integrate theory with practice during study, and learn to use Marxist positions, viewpoints and methods to analyze and solve problems, especially to solve current problems encountered in work. to solve practical problems and improve political acumen and foresight. Strive to improve the ability to handle daily work and emergencies. We should pay attention to transforming our subjective world while transforming the objective world.

The second is to change the mental outlook and improve work style. Work hard to learn the lofty ideological realm and work style of being close to the people, respecting the people, loving the people, and helping the people; working hard to learn to regard work as life, treating patients as relatives, the noble qualities of being willing to help others, and the selfless dedication of caring about people's health; working hard to learn to love the job The lofty spirit of dedication, dedication to duty, truth-seeking and perseverance, vigorously promote the spirit of Bethune, and enhance the sense of purpose of saving lives and healing the wounded, and serving the people wholeheartedly. Practice the scientific outlook on development, emancipate the mind, pioneer and innovate, seek truth from facts, work hard, focus on ensuring people's health, achieve the goal of enriching the people and strengthening the county, and make due contributions to the construction and development of the hospital. contribute.

The third is to further improve service levels. In my future work, I must first abide by the law and be professional, and keep in mind the ancient saying: Worry about the world's worries first, and enjoy the world's happiness later?, bear hardships first, and never forget that you are a medical worker at all times. Start with small things, start from every small link, do all the work in a down-to-earth manner, learn lessons deeply, improve work style, improve service attitude, improve service quality, and devote yourself to serving the company with full work enthusiasm and good mental outlook. In the work of serving patients, we should repay the society with first-class work performance, always put serving the people, helping the people, convenience, benefiting the people, and pursuing social benefits as the first priority in our work, and reshape the new image of the hospital.

3. Strive to maintain a good image of the hospital

Enhance the "patient-centered" service awareness, strive to care about patients, understand the concerns of patients, solve their worries, and solve problems. Worry-free, warm service and love. With the theme of "Correcting style and discipline, improving efficiency, improving services, and optimizing the environment", we will strengthen our mission awareness, service awareness, and harmony awareness, be patient-centered, perform our duties conscientiously, and strive for excellence. Use correct methods to analyze and solve existing problems at work, effectively improve work style, improve medical ethics and medical style, minimize patient pain, minimize patient burden, and maximize the level of diagnosis and treatment technology.

Through this rectification of ideological discipline and style, I will actively implement, innovate, and make breakthroughs in my future work, fully implement the Scientific Outlook on Development, and proactively respond to challenges with a more confident attitude. , consciously regard the gap as potential, regard pressure as motivation, and work hard to complete work tasks. Establish a strong concept of time, efficiency, and quality. What can be done today should not be postponed to tomorrow, and what can be done this week should not be postponed to the next week. We must clarify our goals, go all out, and never give in.

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