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Summary of work report of hospital emergency department 1
Time flies, 20 years have passed. Looking back on this year, und
Summary of five reports on emergency department work in hospitals
Summary of work report of hospital emergency department 1
Time flies, 20 years have passed. Looking back on this year, und
Summary of work report of hospital emergency department 1
Time flies, 20 years have passed. Looking back on this year, under the guidance and care of the department director, head nurse and colleagues, and in line with the service tenet of "patient-centered", we worked hard to learn professional knowledge, strive to improve theoretical knowledge and clinical operation skills, successfully completed various nursing work, and made new progress in thought, study and work.
Ideologically, the attitude is correct and positive. I can take the initiative to carry out learning projects. After being hired as practical nurse, I will conduct business study, training and teaching every month, and actively participate in competitions organized by departments and colleges.
I have also made some progress in my study and work.
1 month participated in the intravenous infusion group competition and won the Excellence Award. The competition expanded my static therapy and standardized my static therapy behavior. In April and May, take the initiative to assist the department in formulating the process and pay attention to humanistic knowledge and humanistic care. For example, I participated in the "humanistic care process of patient debridement and suture" and "humanistic care process of patient external fixation bracket". Strengthened humanistic care and knowledge exchange. Participated in the hand hygiene competition in July and won the first prize. Here, I would like to thank my department partners for their guidance and help, which enabled me to achieve excellent results in the competition. In August, I participated in the video recording of "ventilator teaching video", which deepened my understanding of ventilator. 1 1 month participated in the "SBAR communication nursing application" competition organized by our department and won the second prize. SBAR mode-improve effective communication ability to ensure patient safety. /kloc-assist in the formulation of "MR enhanced fixation method" in February, correct fixation, rapid injection, and improve patient safety. Participate in "My Discovery" and win the Excellence Award. I think self-confidence is accumulated, grasped and won. /kloc-Attended the training of "ECG-related knowledge" of Director Guo in October and February, and learned the changes and diagnosis of ECG waveforms. At the same time, I also realize that the gap with doctors is weak in both theoretical knowledge and professional foundation, and there is no end to learning. Only by continuous learning can we narrow the gap.
The emergency department is a comprehensive department. Only by continuous learning and self-improvement can we serve patients better. In the future, I will earnestly perform my duties, strengthen my study and strive for new breakthroughs.
Summary report of emergency department work in hospital II
Under the correct leadership of hospital leaders, nursing departments and department directors, general nurses always maintain a good mental outlook, stick to their posts, shoulder the tasks of home visits, pre-hospital first aid, transshipment and in-hospital first aid in the whole city, and successfully complete the annual nursing work plan with fast, efficient and high-quality first aid medical services. The work summary report for the past year is as follows:
The first is the workload completed throughout the year.
1, workload:
120,3,253 person-times, more than 3,500 injections, 67 blood transfusions, 94 gastric lavage, 2 indwelling catheterization, enema 10, emergency rescue1kloc-0/8 times, emergency drills and health care.
2, work standards:
The intact rate of first-aid articles 100%, the qualified rate of disinfection and sterilization 100%, the satisfaction of service attitude 100%, the qualified rate of nursing technical operation examination 100%, and the qualified rate of nursing document writing 100%.
Two, practice according to law, to ensure the quality and safety of nursing.
1, strictly implement the laws, regulations and rules of medical and health management. Strictly implement the "Measures for the Administration of Nurses in People's Republic of China (PRC)", clarify the rights, obligations and practice rules of nurses, and practice according to law. As always, there is no illegal practice. Conscientiously implement laws, regulations and rules.
2. Strengthen the training and study of laws, regulations and rules of nursing staff in departments. Organize monthly training on laws, regulations, safety knowledge and hospital awareness.
3, strengthen the training of new nurses, so that they can master the laws and regulations, nursing work and operation skills of this department, and enrich them into the main nursing team of this department as soon as possible.
Third, quality service to improve the quality of nursing staff.
1, due to the young and masculine nurses in the emergency department, according to the working characteristics of the emergency department, a targeted training plan is formulated, which requires everyone to master the emergency process, pre-hospital first aid, and 120 command and dispatch process, master the use of all emergency equipment in the emergency department, and strengthen theoretical study and assessment. Good results have been achieved through training.
2, scientific scheduling, with the old and the new, each class is equipped with a team leader, three people in each class alternate between old and new, with strong technical ability and strong communication skills, so that the shifts are not fixed, flexible and reasonable, and the overall ability of the nursing team is excellent.
3, according to the nursing service rules formulated by the nursing department, organize all nursing staff to study hard and strictly implement, the head nurse takes the lead and strengthens the inspection. Nurses are required to behave in accordance with the requirements, including dress, appearance, language and behavior, abide by rules and regulations and discipline, earnestly perform their duties, and make use of morning check, in-class check and holiday spot check every day. Strictly evaluate violators and evaluate their performance.
Fourth, strengthen basic nursing training and improve first aid ability.
1. The emergency department formulates the network (QQ group, WeChat group) learning system and plan, and insists on updating the learning content, nursing operation skills, processes and the latest technology and progress in the emergency department at any time to improve the first-aid ability of all nursing staff.
2, adhere to the questioning system at work, enhance the interest of nursing staff in learning business knowledge, lay a solid theoretical foundation, and effectively implement it.
3. Complete the teaching of clinical rotation and practice nursing students.
Five, strengthen the quality management of emergency nursing.
1, when there is a dispute between doctors and patients, medical documents are the most effective legal basis. In combination with the Regulations on Handling Medical Accidents, our department has carefully organized and studied the writing norms of various medical documents, assigned special personnel to be responsible for the quality control and custody of nursing documents, and required nursing staff to strictly implement the requirements of medical records, write relevant nursing records, and enhance their awareness of self-protection and legal concept.
2. Standardize all kinds of special operation precautions, and formulate TAT injection skin test registration book, suture operation precautions, gastric lavage operation precautions, enema operation precautions and catheterization operation precautions according to the characteristics of emergency room. The above operations must be agreed and signed by the patient's family before the nurse can perform the operation.
3. 120 emergency equipment management. Ensure the departure time, obey the "120" command center's instructions, and make house calls within 5 minutes after receiving the dispatching instructions. Articles, instruments and medicines in the ambulance should be placed uniformly, fixed-point, positioned and quantified, and checked and maintained regularly. Strengthen the management of the goods in the car. 120 the visiting nurse is responsible for the custody, collection, inspection and handover of the instruments and equipment, oxygen and first-aid drugs in the train set, so as to ensure that the instruments and equipment are in good condition and the electricity and oxygen are sufficient. Nurses should strictly change shifts in each shift, and at the same time do a good job in the operation training of in-vehicle equipment, so that everyone can operate skillfully and use the first-aid drugs and dosage in the car in strict accordance with the doctor's advice. During this year, the rescue work was not affected by first-aid drugs and first-aid instruments, which ensured the timely, accurate and rapid rescue of patients.
4, in strict accordance with the rules and regulations, operating procedures and standards, familiar with the nursing technology in the field of first aid, familiar with the use of equipment, to prevent the occurrence of emergency accidents.
5, to ensure the smooth flow of green channels, general nursing staff to master the emergency plan, reasonable and orderly organization rescue work smoothly.
Six, the successful completion of the mandatory tasks and emergency rescue tasks of public health emergencies.
Seven, strengthen the management of hospital infection.
1, strictly implement the disinfection and isolation system of the hospital.
2, standardize the use of disposable goods, reasonable disposal of medical waste, and make records.
Eight, regular and irregular quality control inspection with the nursing department, found that the problem in a timely manner to correct and deal with, to ensure the continuous improvement of nursing quality.
Nine, there are shortcomings
1, most of my targets are young people, and their technical titles and academic qualifications need to be improved. Business skills training needs to be strengthened.
2. The head nurse lacks management experience, and the implementation of various hospital systems and nursing systems is lacking, so it is still difficult to do a good job in hospital window service. In the second year, Qi Xin summed up his experience and Qi Xin worked together to push the nursing work of the department to a new level.
3. Nurses' own quality and self-management ability are insufficient, and they have not formed a strong team fighting capacity.
Summary of work report of hospital emergency department 3
In the first half of 20-2000, under the direct leadership and strong support of hospital leaders and nursing departments, and with the help of hospital departments, all medical staff in our department, Qi Xin, made concerted efforts, adhered to people-oriented and patient-centered, and combined with the "three good and one satisfactory" hospitals launched by the national health system, fully implemented high-quality nursing services, successfully completed various nursing tasks, and made progress in social and economic benefits of our department to varying degrees. The work in the first half of this year is summarized as follows:
I. Summary of workload
There were 5400 emergency cases, rescue 1200 cases, gastric lavage 180 cases, skin test 13900 cases, intramuscular injection 7530 cases, intravenous infusion 75000 cases and blood transfusion1kloc-0/8 cases.
Second, strengthen service awareness and improve service quality.
Adhere to the patient-centered and take the interests and needs of patients as the starting point. Actively implement measures to benefit the people and solidly carry out high-quality convenience services. For example, help patients register, pay fees, dispense medicines, and keep valuables; Provide patients with disposable water cups, boiled water, stitches and stitches free of charge; Newspapers, magazines, health education tips, etc. There are materials for infusion patients to read in the department; Open a green channel in time for some unowned patients and critically ill patients, and contact their families; Showed a good professional image of emergency nurses, and our department was rated as "People's Satisfaction Medical Technology Department"
Third, strengthen professional technical training and improve the professional quality of nursing staff.
1. Practice the basic knowledge and operational skills of the "three basics" theory every week, and regularly assess and improve business technology.
2. Actively participate in various business studies organized by the hospital, and constantly increase new technologies and new knowledge.
3. Nurses learn from each other and make progress together. Young nurses learn from the practical experience of their old colleagues. They are skilled in technical operation, and the intravenous infusion of scalp in children hit the nail on the head, which relieved the pain of children. When rescuing critically ill patients, excellent technology greatly improves the success rate of rescue.
4. Send nursing backbone to Nanjing Province for further study.
Four, hospital infection and quality control management
1, strictly implement the disinfection and isolation system, and seriously study the knowledge of hospital sense.
2, disposable goods can be destroyed in time after use, centralized treatment, and regular inspection and supervision, regular monitoring of the concentration of various disinfectants.
3, medical waste and domestic waste are placed separately, and each room is regularly disinfected by ultraviolet air.
4, do a good job in hand hygiene publicity and implementation.
Five, do a good job in emergency room management, improve the level of rescue.
1, master the use of various instruments and ensure their good performance and ready use.
2, all kinds of rescue drugs and equipment specialist is responsible for, regular inspection, fixed-point placement, regular disinfection, to ensure the quantity and base of drugs, to ensure the normal use of rescue patients.
Six, do a good job in nursing safety and quality management.
1, strictly implement the system of three checks and seven pairs, and no trouble-free accidents occur.
2. Strengthen safety awareness education.
3, strengthen the management of key periods, do a good job of head nurse rounds.
4, according to the patient's peak time flexible scheduling, fair collocation of old, middle-aged and young staff.
5. Continuously improve the emergency plan for nursing work, including emergency plan for emergencies.
Seven, do a good job in the teaching of nursing students, improve the quality of nursing students.
Properly arrange nursing students' internship teaching and ask teachers to strictly teach and let go; Students are required to carry out nursing operation under the guidance of the teaching teacher, strictly implement various nursing operation procedures and aseptic operation principles, conduct theoretical and operational assessment when leaving the department, and record the results.
However, there are also some defects and deficiencies in the usual work, which are summarized as follows:
1. Limited by the small size of the emergency department and the poor medical environment.
2. Poor nursing research ability and insufficient thesis writing.
Summary of work report of hospital emergency department 4
Under the strong support and correct leadership of hospital leaders from 20 to 2000, nurses in our department always maintained a good mental outlook, stuck to their posts and took on the tasks of pre-hospital first aid, transshipment and in-hospital first aid. With fast, efficient and high-quality emergency medical service, our department has basically completed this year's work plan.
General practitioners can basically abide by hospital rules and regulations and take their work seriously. Strictly implement the medical core system, handover system and check system. Without the guidance of a superior nurse, the jugular vein puncture technique was successfully performed, which won the opportunity to rescue critically ill patients. The rescue of critically ill patients has been able to achieve a clear division of labor and close cooperation. Every Friday, medical staff insist on hosting business knowledge learning and conducting first-aid technical operation drills. Twenty years have passed, and the basic situation of our work in the past year is as follows:
First of all, the general practice creates an atmosphere of unity and harmony.
In the past 20 years, all nursing staff in the emergency department have earnestly studied various medical laws and regulations, consciously abided by various rules and regulations of hospitals and departments, supported each other, understood each other, clearly defined their responsibilities, United and pragmatic, and lived in harmony, and successfully completed various tasks in the hospital.
Two, strengthen business technical training, improve the ability of emergency rescue.
Around the core system of medical care, emergency nurses conscientiously implement various operating procedures and rescue workflow to prevent errors, doctor-patient disputes and other medical care adverse events. According to the training and assessment plan of the hospital and department system, the first-aid team members are regularly trained in business study and first-aid technology, which forms a good learning atmosphere in the department, earnestly studies business, communicates with each other and promotes each other, so that the department staff can master various rescue devices and rescue technologies, such as cardiopulmonary resuscitation, electric gastric lavage, ECG monitoring and other operating technologies, further improve the first-aid ability of first-aid team members, and strictly regulate the writing of medical nursing documents to prevent problems before they happen. We resolutely obey the dispatch of hospital leaders, make house calls at any time, get out of the car quickly, and prepare to arrive at the emergency scene in time. First-aid medicines are readily available, and the intact rate of articles is 100%. The rescue equipment is in the state of emergency standby function, and it is regularly maintained to ensure that the rescue equipment keeps zero failure during pre-hospital and in-hospital first aid. The successful development of external jugular vein puncture technology has fully improved the rescue success rate of critically ill patients.
Third, strengthen the nursing management of departments and do a good job in hospital infection management in emergency work. In emergency rescue work, strengthen hospital infection management, effectively prevent and control hospital infection, improve medical quality and ensure nursing safety. Implement hospital infection management rules and regulations and work norms, strictly implement operating procedures and work standards, prevent the spread of infectious diseases, do a good job in self-protection, disinfection and isolation, medical waste management, and strictly control cross-infection in hospitals.
IV. Reflection on Work in 20- 2010
Although some achievements have been made, we also realize that there are some defects and deficiencies in emergency work. The summary is as follows:
1, emergency medical staff are inexperienced in first aid and their first aid skills need to be improved. Attention should be paid to mastering the instruments and equipment in emergency room, strengthening specialist training and improving the overall rescue level.
2. Emergency work lacks flexibility. Always pay attention to communication with patients and their families, and timely understand the psychology, emotions and reasons of patients, which is conducive to improving the relationship between doctors and patients and ensuring medical safety. It is necessary to strengthen the training of communication skills in the future.
3, master the emergency care and rescue process of critically ill patients, such as acute abdomen, coma, shock, poisoning, etc. For comatose patients, open the airway at the first time and take oxygen. At the same time of emergency rescue, inform the doctor to rescue them in time, and pay attention to blood sugar, pupil and light reflex, and whether the neck is stiff. , targeted, avoid hurry-scurry.
4, master the usage and dosage of commonly used first-aid drugs, strictly implement the oral medical advice system in the process of rescue, pay attention to the patient's allergic history, blood sugar, cardiopulmonary function, etc. Pay attention to the safety of medication.
5, pay attention to the dynamic observation of the patient's condition, with the overall and global point of view, before the emergency patient's condition is unstable, we must strengthen patrol and communication, and try our best to arrange the patient within our own strength, so as to observe and give first aid in time.
6. When there are many public emergencies or patients receiving medical treatment, remember to report to the superior in time, organize rescue, decompose the crisis, do a good job in triage and triage, and ensure medical safety.
Looking back on the past and looking forward to the future, in the new year, emergency medical staff will work together with Qi Xin to keep pace with the times and create a harmonious and beautiful tomorrow for the hospital.
Summary of work report of emergency department in hospital
2008 is an important year for our hospital. Under the leadership of the nursing department of the hospital, the emergency department conscientiously implements all tasks assigned by the hospital and strives to make the nursing work "patient-centered". We successfully passed the second audit, and the department completed the following work in strict accordance with the plan:
I. Ideology and politics
1, nurses love their jobs, have correct service attitude and strictly abide by medical ethics norms, which are well received by patients.
2, seriously organize nurses to learn all kinds of documents issued by the hospital, experience and practice the spirit of the document.
3. Looking back on the review of Dimethyl, I am deeply moved and particularly proud. This hospital has gone through an extraordinary ten months. In the past ten months, all nurses have worked too hard and spent many sleepless nights, but we have gained a lot and gained confidence.
Second, the ward environment
1. The responsible nurse arranges all kinds of articles and equipment in the ward every Tuesday and Friday to ensure the cleanliness and order of the ward and warehouse.
2, the head nurse to check the health twice a week, to give timely pointed out the existence of health corner, busboy can clean up in time.
Three, according to the requirements of dimethyl review, do a good job of green channel management.
1, departments can deposit first and then pay, which has effectively guaranteed the safety of patients for half a year.
2. First-aid drugs should be handed over step by step. If it is missing, it can be supplemented in time to ensure first aid.
3. In order to ensure that the first-aid equipment is in good condition, the head nurse and nurses conduct a comprehensive inspection of all the equipment in the emergency department once a week, and check the functions of the first-aid equipment when the nurse in charge of the nursing class and night shift takes over. Respond to the equipment department in time when problems are found, and maintain them in time to ensure the intact rate of first-aid equipment 100%.
Fourth, let everyone pass the specialist theory and skills.
1, implement specialized theory, operational skills training and assessment plan.
2. The head nurse and nurse carefully organized theoretical training and department assessment, and the qualified rate reached 100%.
3. Nurses conscientiously implement the specialist operation training and assessment plan. In the past six months, the professional operation skills of the department have been significantly improved, and the qualified rate has reached 100%.
Five, in accordance with the requirements of dimethyl review, the implementation of various safety management.
1. Nurses can basically identify patients in at least two ways. Every patient wears a wristband. When the wristband is lost or illegible, the patient can make up or replace it in time, which ensures the safety of the patient.
2. Nurses basically handle critical values according to procedures, and there is no missing registration for half a year.
3. Educate nurses: Patients who change majors should call the nurses in their own departments, and nurses of critically ill patients should accompany them to change majors in time.
4, the department of high-risk drugs can be placed at a fixed point, and have a logo.
5. Put warning signs on the storage of drugs with similar packaging, sound like, look like and various specifications.
6, the head nurse and nurse weekly inspection department high-risk drugs, timely and effective rectification of existing problems.
7. In order to prevent accidents such as falling and falling off the bed in the department, the department posted warm tips in the aisles and bathrooms, so that nurses could educate patients about falling and falling off the bed at the first time when they were admitted to the hospital. The department established an adverse event record book, reported and remedied adverse events in time, held a department safety seminar in time, and held a safety meeting once a month.
8. In order to prevent the occurrence of pressure ulcers, the department evaluates the mobility of each new patient, gives timely preventive nursing care to patients with pressure ulcers, and establishes a turn-over card. There was no pressure sore in the hospital for half a year.
9. In order to prevent hospital infection, the head nurse randomly checks the hand washing and hand disinfection before and after the operation, and samples three nurses every month. At present, everyone is qualified, but in practice, 1 0,000% nurses do not disinfect their hands before and after operation, and the department gives criticism and education.
10, in order to ensure the correct handling of oral orders, the department trained every nurse. At present, 100% nurses have mastered how to correctly handle oral medical orders.
1 1. Encourage patients to participate in medical safety and actively provide patients with the obligation to inform. The head nurse asked the patient about the medication and diet during the shift change. As a result, the patient can only grasp part of the content.
Six, nursing management and quality continuous improvement
1, the department set up a quality control team. Each team checks the contents of their own responsibility every week, records the existing problems and puts forward rectification measures. The head nurse followed them. In the past six months, the department nursing work has been carried out in an orderly manner under the existing conditions, and the nursing quality has been continuously improved.
2. Based on the performance and nurses' ability level, the work enthusiasm has been improved. Each department has formulated the detailed rules for the implementation of workload scoring and energy level assessment scheme, which embodies the more work, and the nurses' enthusiasm has been obviously improved in the past six months.
3. Head nurses often communicate with nurses through various ways, let nurses put forward their own opinions and ideas, and encourage nurses to participate in the management of departments. At the same time, the head nurse tried her best to solve the difficulties of nurses. The department has been implementing humanized management on the basis of institutionalized management, which has stabilized the nursing team in the emergency department to some extent.
4. Provide quality service, and the satisfaction rate is over 90%.
(1) Provide active service. When a nurse hears the sound of an ambulance or sees an emergency patient come in, she can take the initiative to greet the patient and actively cooperate with the doctor to rescue him.
(2) When receiving and transporting critically ill patients, there should be someone who is responsible to ensure the safety of patients.
(3) Take the initiative to patrol patients and solve patients' problems in time, and the paging frequency of pagers is obviously reduced.
(4) Some nurses should take the initiative to introduce themselves during the shift change, and inform the matters needing attention during the night shift break in time.
(5) All on-the-job nurses go to work 15 minutes in advance every day to provide morning care for patients. The head nurse will check the quality of morning care during the morning shift change and rectify the existing problems in time.
(6) Complete health education and various assessments for hospitalized patients within 24 hours, and take corresponding care according to admission assessment.
(7) In order to enable patients to master the contents of health education, departments have taken various forms to carry out health education, and after half a year's efforts, they have achieved results.
(8) The department conducts a satisfaction survey once a month, takes seriously the problems raised by patients and gives timely rectification. At present, the satisfaction rate is above 90%.
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