Solutions to the top ten uncivilized phenomena

1. Common uncivilized behavioral characteristics of Chinese citizens in tourism

1. Common uncivilized behavioral characteristics of domestic tourism

(1) Throwing garbage everywhere, Waste, spitting, blowing your nose, spitting gum, polluting the public environment;

(2) Smoking in non-smoking areas, sneezing without covering your mouth and nose, endangering the health of others;

(3) Fighting over crowds when taking buses, taking elevators, shopping, buying tickets, visiting, and dining, jumping in queues, and dissatisfied with the old, young, sick, disabled, and pregnant;

(4) In public Speaking loudly on the phone, giving orders, and making noises in public places such as public transportation, hotels, restaurants, and theaters and cinemas;

(5) Carvings and carvings indiscriminately on landscape cultural relics and service facilities Paddling, trampling on forbidden green spaces, climbing and picking flowers and trees;

(6) Feeding and beating animals without listening to dissuasion, endangering animal safety;

(7) Being shirtless in front of others , open your chest, wear pajamas outside the room, and dress inappropriately;

(8) Tell dirty jokes, promote feudal superstition, spread random political jokes, and are keen on vulgar taste;

(9) Forcibly taking photos with foreign guests, taking photos and videos in violation of regulations;

(10) Taking more from the buffet, taking away non-gifts when leaving the hotel, and taking advantage of small things.

2. Common uncivilized behavioral characteristics of foreign tourists

(1) Throwing garbage and waste everywhere, spitting, blowing your nose, spitting gum, and not flushing the toilet , leaving dirty traces without respecting hygiene;

(2) Ignoring the no-smoking signs and smoking whenever you want, polluting public spaces and endangering the health of others;

(3) Taking the bus* Fighting for crowded transportation, jumping in queues when shopping or visiting, and crossing the yellow line when waiting in line;

(4) High traffic in public places such as vehicles, ships, airplanes, restaurants, hotels, and scenic spots. Making and answering phone calls, calling friends, playing guessing games, and getting together to make noise;

(5) Playing and joking in religious places such as churches and temples, and disrespecting the customs of local residents;

(6) Taking off shoes and socks in public, going bare-chested, rolling up trouser legs above the knees, crossing one's legs, unabashedly picking one's teeth after a meal, wearing pajamas or disheveled clothes outside the bedroom, which is harmful to the public. Observation;

(7) Swearing profusely, behaving rudely and domineeringly, losing temper when encountering disputes or unsatisfactory things, speaking harshly, and lacking basic social accomplishments;

(8) Bargaining at non-discounted stores and forcing foreigners to take photos or group photos;

(9) Getting involved in pornographic venues and participating in gambling activities;

(10) Not consuming but occupying the consumption for a long time area, waste more when eating buffets, take away non-gifts when leaving hotels and restaurants, not pay tips after enjoying services, and take advantage of small things.

2. Analysis of the causes of uncivilized behaviors of Chinese citizens in tourism

3. Countermeasures to control uncivilized behaviors of Chinese citizens in tourism

1. Strengthen publicity and education

We can make full use of mass media such as radio, television, newspapers, and the Internet to expose bad habits and promote civilized behavior; we can make full use of literature, photography, cartoons, comics and other art forms, especially increase the production and broadcast of public service advertisements, Vividly and vividly combat uncivilized behavior and promote the improvement of the civilized quality of all citizens.

2. Formulate relevant norms

In view of the various bad habits of tourists during tourism activities, the Central Civilization Office and the National Tourism Administration can jointly formulate the "Chinese Citizen Tourism Civilized Behavior Code". Special documents have been issued and implemented by the National Tourism Administration to regulate citizens’ civilized tourism behavior.

3. Create a warm environment

All relevant departments can work together to create a warm and beautiful tourism environment, so that tourists can feel the civilized atmosphere and make civilized tourism a priority for tourists. Conscious actions and behavioral norms.

4. Strengthen supervision and management

Establish an "Uncivilized Behavior Exposure Station". For some typical and influential uncivilized behaviors, we can use TV, radio, newspapers, and the Internet to Wait for media exposure. Set up a hotline and mailbox for reporting uncivilized tourism to encourage individuals or units to report uncivilized behavior. Travel agencies and scenic spots must also strengthen the supervision and management of tourists.

5. Promote knowledge of civilized etiquette

Carry out extensive promotion and education of citizens’ knowledge of civilized etiquette throughout society. Travel agencies should demonstrate and guide tourists on etiquette. The media often publishes and introduces little knowledge about foreign customs and habits.

6. Use activities as a carrier to carry out guidance and education

Regularly carry out tourist questionnaire surveys, youth volunteer persuasion activities and civilized tourist evaluation activities to make being a civilized tourist a conscious behavior of citizens .

7. Select civilized tourism ambassadors, publicize and commend them

The tourism management department can carry out activities such as selecting civilized tourism ambassadors, civilized travel agencies, civilized tour guides and civilized tourists every year, and Carry out public promotion and recognition.

8. Introduce civilized tourism-related content into primary and secondary school classrooms

Strengthen the education of young people and add civilized tourism-related content into primary and secondary school students’ classroom education and extracurricular education materials .

9. Pay attention to pre-training and post-event summary

Before organizing a group trip, travel agencies should educate tourists on civilized tourism behavior and explain the customs, etiquette, national taboos and If necessary, organize a civilized tourism examination and sign a "Civilized Tourism Commitment Letter". During tourism activities, tour guides should promptly remind and stop tourists’ uncivilized behaviors.

10. Set up warning signs or posters in scenic spots

Tourist scenic spots can set up eye-catching placards, posters and public service announcements to make tourist civilized behavior subtle and deeply rooted in the hearts of the people. Tourist attractions print prompts to remind tourists of civilized behavior on printed tickets and tour guide maps, so that tourists can begin to receive education and tips on tourist civilization as soon as they enter the scenic spot.

11 Strengthen the supervision of civilized behavior in scenic spots

Supervision posts and picket patrols for tourists’ civilized behavior can be established in tourist attractions to correct and stop tourists’ uncivilized behavior anytime and anywhere.

12. Reasonably set up convenient sanitary facilities

The setting up of various convenience facilities such as trash cans in scenic spots must be reasonable and scientific. It can be designed into a cartoon shape or scenery shape to integrate with the scenic spot and enhance its ornamental value.

13. Promote civilized tourism discussions and competitions

You can open a column in the media, organize a "Civilized Tourism Everyone Talks" discussion; organize photography and DV of uncivilized tourism behaviors Contest; carry out "Me and Civilized Tourism" essay competition, speeches and other activities.

14. Rectify the team of tour guides and improve the quality of tour guides

Relevant national departments must conduct spot checks on the guide words of tourist attractions, rectify the team of tour guides, and improve the quality of tour guides. Tour guides are strictly prohibited from making things up out of thin air. Make up, make up random stuff, tell dirty jokes and political jokes.

15. Party members and cadres take the lead in setting an example

Party members and cadres and national public officials are the backbone of society, and they must also set an example in civilized tourism and set an example.

16. Produce a promotional video on tourism civilization

A high-quality promotional video on tourism civilization of about 10 minutes can be produced and broadcast on airplanes, trains, cars, ships and scenic spots. so that tourists can receive civilized education anytime and anywhere.

17. Start from now, start from small things

Civilization starts from school and family, and takes moral construction and civilization construction as important teaching contents.

18. Edit, publish or publish overviews of tourist countries (regions)

Professionals organized by the state edit and publish "Chinese citizens traveling to XX countries (regions)" by country or region. "Knowledge" promotional videos and brochures are broadcast and distributed on television, airports, railways, scenic spots and other public places.

19. Establish a reward and punishment system

Promote and commend good examples of tourism behavior, and give certain material rewards. Travel agencies or individuals that exhibit uncivilized behavior must be notified and criticized, and those that have a bad influence must have their business qualifications revoked.

20. Make whether tourism enterprises attach importance to civilized tourism as an important part of the annual review or assessment

The National Tourism Administration should organize the preparation and publication of a new "(Outbound) Tour Leader Work Training Manual" , focusing on increasing the content of civilized tourism and listing it as an important content in the qualification examination for (outbound) tour leaders and travel agency employees.